Austin the manager and his staff are extremely helpful and compassionate about taking care of their…read morecustomers. I purchase a oil filter housing unit from them a year ago with a lifetime warranty and in the urgency of needing it replaced had to purchase another oil filter housing unit closer to the dealership to have it installed right away. Austin could have been pushy and denied me getting my money for the used part however he worked with me and honoured getting my money back with my year old receipt and gained a life long customer for his great customer service.

Great people always super helpful I have a business account there and Daniel is always on top of it…read moregreat job guys Bradley transportation

During a Saturday shopping trip, my truck started kind of slow. Just in case, we stopped in to this…read moreO'Reilly for a battery test. Jim at the counter jumped right on it and sure enough, my battery was bad. They had one in stock and Jim explained how the warranty works. He also explained how I could take it home to change it out and then bring the core back to any store for credit. The level of service I got from Jim was next level. I hope O'Reilly can get more employees like him.

I needed a new battery and was so grateful for Matt and Michele that worked together to replace it…read more They were so kind and quick to get me back on the road- I really appreciate them and the service provided!

Brandon went completely over the top for me!!!! my name is…read morebrittany the girl with the weird noises coming from your car and the dad who came and picked her up lol 2011 Kia shortage black. But they took care of me like no Other car shop or repair shop has ever done for me they are absolutely amazing and I would 100% go through them I got my AC done a few months back and they had the compressor even the second that I called told me to come in and got me in right away they quoted me like a long wait time and it was literally half that!!! right now so if you're looking for auto care needs come to Sun Devil auto, ask for Brandon because he is absolutely amazing in every way. Truly professional but has empathy and that's hard to find in an employee. Brandon actually cares about the customers he listens to you and cares about what's going on in your life and really tries to make things go the smoothest that they can!!! if he could be promoted I would recommend that because he's an amazing team member, and I hope to work with him and this auto shop for everything I need in the future. THANK YOU

Worked with Puna on my car. They did such an amazing job finding the problems with the car and…read moreexplaining to me what needed to be done. My A/C stopped blowing cold and I figured it was the condenser. In the inspection report they even included photos and videos which was so helpful. Puna is such an honest man and I am glad he is helping with my car. Definitely recommend!

I travel half the year so end up at different Subaru Dealers for Service. Glenn Craney is my new…read morefavorite Service Manager. Competent, professional and a very welcoming, friendly personality. I always enjoy the Subaru waiting areas, but Surprise had a big surprise! A massive window in the waiting lounge with a full view to the shop floor! My pup and I saw our Outback up on the lift. We watched the techs perform the services. We watched Karen, one of the tech, team do the walk and talk inspection video, which gets forwarded to me! A favorite feature of Subaru Dealership Service. This is my third Outback. I tow a 16' Scamp. I left the dealership confident in my ride.

We drove thru town on our way to Sedona from Los Angeles. Without an appointment, John in their…read moreServicing Department was courteous and informative. He helped us get some needed servicing done. We drove away confident after the vehicle inspection was done during the servicing. We also appreciated the consistent status updates and spot on estimates. Thanks again John!

Quick and efficient with online ordering for in store pickup. Same old store I've been visiting off…read moreand on for over 20 years.

Purchased a optimal red battery at Napa on 75th Avenue and Indian School (store closed no longer…read morethere) battery went bad so I took it to the nearest Napa on 6020 w Myrtle in Glendale az.I talked to Tom, he told me he could not do nothing without the original receipt. I thought they could look it up by my phone number or the date on the battery. He couldn't do nothing for me. I ended calling another Napa store in 9786 w Peoria Az talked to a manager named Austin, he was so friendly and returned the battery with no problem. So No THANKS to Tom in Glendale az.

I'm going to be brutally honest, I was a very frustrated customer today. I was on a time table and…read morethey got behind when I can back I was coming in hot very upset in the delay and the service manager looked me in the eyes and straight up apologized. Took ownership. Made it right. In life stuff comes up but the way it is handled says the world about you as a company and handled it well. I will be coming back even with today's hiccup.

Great experience . My car headlight replaced . I recommend using Wilhelm Automotive for your…read morevehicle repairs and service

The staff was patient and kept nd. Mari was very pleasant to talk to about my invoice. And Joe was…read morevery completely through on fixing my car and checking for other issues, I am planning on using the company for years to come

This little shop in Tollison is a great place to get just about anything fixed on your car. Joe and…read morehis team treated us like family every time we went. They have done exhaust work to replacing an engine for me. This shop is my go to when the job is too much for me or I don't have time. Joe will give you his honest opinion what's needed and not try to upsell you. My family has always had great service from B&M muffler! His prices are honest too.

I can't say enough about how pleasant my experience was buying a car from Frank Barela at Arrowhead…read moreCadillac. Let's be honest--very few people walk into a dealership expecting the car-buying process to be easy or enjoyable. Well, Frank and the entire team at Arrowhead Cadillac proved me wrong. From my very first phone conversation with Frank to test-driving my dream car, everything was seamless, professional, and completely pressure-free. Frank was knowledgeable, honest, patient, and genuinely focused on making sure I found the right vehicle. He made what is usually a stressful experience feel exciting and enjoyable. A special shout-out to Polly, the Finance Director, who wrapped everything up in about 20 minutes! She is an absolute rock star--organized, efficient, and incredibly personable. She explained everything clearly, answered all my questions, and had me on my way in no time. If you're looking for a dealership that truly values customer service, I highly recommend Arrowhead Cadillac. Thank you, Frank, Polly, and the entire team for making this the easiest and most enjoyable car-buying experience I've ever had. I absolutely love my new car! -Jenn M.

We are writing to formally report serious concerns regarding the service completed on my vehicle on…read moreJanuary 2, 2026 at 2:33 PM, which was marked completed at 3:09 PM, less than one hour after check-in. I paid in full for an oil change, multi-point inspection, and fluid top-off services. Based on the speed of completion and issues discovered afterward, I am now questioning whether the services were properly performed. Within a few weeks following my appointment, I discovered that my windshield wiper fluid reservoir was completely empty, despite fluid top-off being included in the service. Because temperatures were cooler, I did not need to use my air conditioning immediately after service. However, on February 24, 2026, when I turned on my air conditioning, the air was not blowing cold. After arriving home, I inspected my vehicle and discovered that the coolant level was extremely low, nearly empty. I was forced to purchase both windshield wiper fluid and coolant myself from AutoZone -- items that should have been checked and topped off during the paid service less than a month earlier. This situation is extremely concerning because insufficient coolant can cause serious engine damage. I closely monitor my vehicle and have confirmed there are no visible leaks, moisture, or signs of coolant loss under normal operation. This strongly suggests the fluids were not properly inspected or topped off during my January service appointment. I have been a loyal customer of this dealership for over three years, spending more than $9,000 in repairs and maintenance. Because of this history, I trusted that all services would be completed thoroughly and professionally. On February 25, I contacted my service advisor Todd, whom I have worked with for over two years, to discuss these concerns. Unfortunately, my experience was very disappointing. My concerns were dismissed, accountability was not acknowledged, and responsibility was redirected toward speculation about vehicle age rather than addressing whether the paid services were completed properly. Additionally, I left a message through the overnight line and did not receive a return call. This level of customer service and lack of follow-up is unacceptable, especially given the potential risk to my vehicle caused by incomplete maintenance. I am requesting the following: A full review of the January 2, 2026 service appointment and multi-point inspection report. Verification that the oil change and all required inspections were actually completed. An explanation as to why required fluids were not topped off. Appropriate resolution, which may include reimbursement for fluids purchased, service credit, or corrective service at no cost. Assurance that service technicians are properly completing inspections and that customers are treated respectfully when concerns are raised. We would like management to call & email us at their earliest convenience