Everyone here is so helpful and friendly. Misty C is the best parts driver and always goes out of…read moreher way to make sure we are good on stock items needed for our repair shop to run smoothly. Thank all of you again, Hannah

Battery went dead this morning, Keona and Russel were there to save the day and had me on my way to…read morework within minutes. Amazing customer service and two genuinely nice people. Very much appreciate them and the service they provided.

I recently purchased a 2025 Yamaha R7 and had a great experience working with Akuma. He was…read morehelpful, knowledgeable, and made the whole process smooth from start to finish answering all my questions and I was in and out in a few hours. The bike was exactly what I was looking for, and I'm really happy with my purchase. I'd definitely recommend checking them out. Ask for Akuma.

Update: Kevon still deserves the five stars for being a great human being. This company doesn't…read moredeserve anything good though. DO NOT BUY FROM HERE! My husband bought his used motorcycle here a few months ago and we unfortunately got scammed. This dealership says they give a full warranty and the first five motorcycle services for free. WELL THAT IS A COMPLETELY LIE! My husband has taken his bike here multiple times for services and had to PAY every time. And today, he tried to see if they could try to figure out the current issue that he's having with his bike (hoping it wasn't costly), they wanted nearly $200 just to CHECK it. Ended up finding a different shop that can check his bike for way cheaper. Also just found out this company buys their used motorcycles from auctions and jacks up the prices for them. So now we're stuck with a used bike that costs way more than it should.

Came here 09/21/25 to rent an exhaust rental tool to cut pipe, Joc T, (according to receipt, no…read morename tag) told me they do not rent those tools or sell them, only sawzall blades. After leaving , googling part number on phone, and coming back with part number (648612) I was able to rent the tool with cash from another associate. When I returned 2 days later to return tool, guess who assisted me and refused to give me cash back, only put the money on my card. Very frustrating experience, would avoid this location if you need any assistance.

Just left the store disgusted. Waiting in line to order parts, then a woman walks in and the short…read moreHispanic guys calls the lady up. In front of me, as if I'm not standing there. I'll find a different store.

My car battery died and AAA gave me a jump but didn't have the battery I needed. It was too late to…read morego to the dealer so I went here. They were very prompt and courteous. Everyone in there was more than happy to help me. Battery was replaced in under 30 minutes. I'll definitely come back if I need to for anything else.

Lousy customer service, actually went next door to purchase wiper fluid after being ignored for 10…read more15 minutes. AND there were only 2 other customers in the store."Penney" was ESPECIALLY SARCASTIC, made it a point to tell me she was having a lovely day after I had waited for 10 minutes. Just WHY?

My husband does a lot of business here but he has better luck than I do, obviously. It's clean and,…read morewell, I guess it's well stocked, but I always end up with employees who either don't know what I'm looking for or try to sell me the wrong item. The last time I was in there, I knew exactly what I wanted but the employee behind the counter/register insisted upon looking it up and then tried to sell me the wrong part. (Not only did I know exactly what I wanted, I had the old part in hand, but it didn't matter, the employee insisted she knew better.) I left without making a purchase. Again. I've told my husband that if he wants a part from here, he'll just have to come here himself. I'm refusing to step foot in this place again.

My nephew and I went here to get parts for his car he loves to toy around with. To my surprise this…read moreplace was clean, very well organized, and did not smell like exhaust systems and dirty motor oil. The staff was attentive and extremely knowledgeable. Also, the layout of the store flowed making it easy for my nephew to locate what he needed rather easily. I appreciated how the signage made promotions clear and the store is bright which makes it easy to distinguish the details. My hat goes off to the manager. It's clear there is a system in place which involves greeting every customer and ensuring the are assisted if need be. The details made all the difference here.

Expect to be offered less than the online instant quote. They don't stand behind the promise to pay…read morewhat's quoted based off correct information.. also it's not free pick up, the quote changed based off pick up and drop off, you get more if you drop off, so no that means pick up is not free within 25 miles.

Found the parts then get to check out only to find out that even part made together that are…read moreinseparable will get charged individually turnt a $80 purchase into $350 will never return customer beware

Simply adore this place. Love supporting a local family owned business and it has some weird…read morecalling to me from my late father who was a mechanic...they are honest and work quick. Pricing is reasonable and they are very communicative. Best shop around

My son dropped his car off on a Monday with the expectation it would be done by Thursday, when we…read morecalled Thursday they hadn't even looked at it. The person that answered the phone was highly disrespectful and said they had plenty of customers and we could take the car somewhere else. I'm a business owner and if I ran my business setting the wrong expectations and telling customers you don't matter, I'm positive I wouldn't be in business long. If your thinking about using Lee's Auto Service be prepared to be frustrated with timelines. I would AVOID!

I just wanted to say thank you to David for his kindness in exchanging my key fob batteries…read more Apparently, Mazda 2012 uses cr2025 also, but they use a different fob. So, I bought the wrong ones a few days ago. I was not sure how to get the key out of my two fobs. David removed the old ones for me & replaced them, plus he gave me a refund since they were out of the other brand. I watched how polite & courteous David was with the 2 gentlemen ahead of me, who needed several different parts. His demeanor never changed even as he tried to help them, all the while ensuring that he had the correct part. I highly recommend this business for any & all auto parts. I highly recommend David if you want a helpful & knowledgeable sales person. Great service!

Liz was very professional and knowledgeable. She came out in a hurricane to change my split wiper…read moreblades. She also recommended a better blade then I had used. Also explained the wiper replacement plan you have where I can get new blades for a few bucks every year. I come to your stores across the south coast and never knew that. Liz is an asset and you definitely need to keep her on staff. She went above and beyond for excellence in service and professionalism.

Patrick is the man! I brought my custom exhaust from Borla. They got me in and out in a snap. Truck…read moresounds great. Send my buddy over for the same package and got the same results! Highly recommended for sure!

So my car muffler was a problem for the last few months, but I ignored it, of course like any…read moreperson would because it was only a little rattle well then come to find out my catalytic converter in my car was going bad and my car sounded awful and I go to clients homes for a living so I didn't want to show up sounding like an aftermarket race car I called another company first but then I looked up the reviews I had mixed feelings on going there, so I decided otherwise and I'm glad I made that decision because I felt that I was treated with way more respect more professionalism, and also cracked a few jokes and made me smile in a stressful situation. not only that, but I felt like I did save quite a few bucks, from what I originally thought I was going to have to pay out to replace my whole exhaust system. The parts are still on order so I haven't gotten the installation of the exhaust system but so far the best quality customer service I could've asked for plus he has a Frenchy as a shopp dog, and it was adorable and I'm very dog friendly, so it made me smile and to know that he really cares for his pup means that he really cares about the quality of his workmanship I believe in my opinion I look forward to my new exhaust soon. Keep you posted

Had a roll n lock cover and spray in bed liner done here.. dropped it off before lunch and picked…read moreit up the same day! Awesome work and they delivered as promised.. Need a truck bed cover or spray in liner? Then come see the folks at Fred!

I purchased an ATC truck cap from your Pensacola store last August and I am very disappointed with…read moreATC and your service. Harley tried to help me but not too hard. Both side windows leaked only because ATC was cheeky with their window seals, they pulled them so tight in the sun they pulled away from the corners and leaked. Harley was going to send me enough seal to do the entire both windows, but I received about 2 ft if that. So I can piece it that should not be on a 3500. 00 item. There are scratches and Harley sent me touch up paint which will do in a pinch I supposed. To Harley's credit I lived in Alabama and he was working with me but not what was promised. Now I live in Lake City closer to you I will not buy another anything from Fred's