This spa looks nice from the outside because it was never open. I guess it is a spa, but is not…read moreowned by the hotel and hires independent contractors to come in. Unfortunately, I did ask the Front Desk (as we were staying there) if we could take a tour of the spa. As other reviews have indicated, the spa is unaffiliated with the hotel and is locked down - so no tour.

Spend the extra money and go to the La Quinta Resort. To be fair, the therapists are a third party…read moregroup, who were absolutely wonderful. But the spa is not ran by nobody on site, the hotel concierges can not help you because the spa is not associated with the hotel and there is no front desk receptionist to let you in or greet you. The steam room did not work, the jacuzzi was filthy and there were Cockroaches by the sandals. Would not recommend. There were 7 of us expecting a spa experience. Spend the extra money and go elsewhere. Edit: I've also noticed on here, Dennis the owner had said if you let him know in advance that you are coming and wish to use the amenities they will prepare and have staff come in early to let you in. That is not the case. This is our second time coming here, we had weeks of notice of our large parties both times, and still there was no one to meet us or set us up (or even let us in). We have it a second shot and disappointed both times. (Accept for the wonderful therapists, trying so hard to make it a nice experience)

Lovely stuff; professional service, very cozy atmosphere and relaxing!…read moreDefinitely will come back here. Highly recommended!

I got 90 minute massage and it was incredible. I opted for only back and scalp massage. They use…read morethe perfect amount of pressure during my massage and the attention to detail was amazing my massage therapist make sure I was comfortable and not to cold as it was a little bit of a colder day today.. The option to pay cash or Zelle was great

I had a12:30 appointment and was seated and worked on right away. Came in for a manicure and…read morepedicure and left a very happy new customer. The first thing i noticed when i arrived is the salon is very pleasant, no strong chemical odors and a tranquil vibe. I really appreciate that! The entire staff was friendly and professional. Will definitely return and highly recommend!

This is a reflection of how he treated me, he had no interest in matching the color at all first…read moretime for everything I guess . There's always two sides to every story . I still have never had that happen and of course I'm going to stick up for myself they are supposed to guide and match your color choice he didn't he was rude

Karen is a true gem! I found her on Yelp, and she had nothing but glowing reviews--which all lived…read moreup to be true. Her office was easy to find. There is a bench outside the suite door for you to wait if you get there a few minutes early. Karen's kind demeanor immediately sets the tone for relaxation. The lighting and the music also help create a relaxing environment. I got a massage and facial combo, and both treatments were wonderful. Karen checked in a few times to ask about the pressure, but other than that, she was quiet so I could rest. Also, she offers a 10% off for first responders and teachers for any full priced service. I love that! I think a lot of times people think these people are appreciated often, but I think a lot of work goes unseen, and Karen is kind enough to offer a discount! What a caring person! Karen really does live up to her name. She does offer elite services, and I'll be sure to book with her next time I find myself in Palm Desert!

The best massage therapist in Southern California! I've been getting massages for the past decade…read moredue to chronic back and neck pain from car accidents. Karen has incredible technique. She knows how to find the problem areas and focus on releasing tension. I left the massage feeling relaxed and having more mobility in my neck and back. I would highly recommend Karen!

I recommended this spa i got a parafin pedicure it had a honey scrub and they took out the dead…read moreskin Tracy did my pedicure she was amazing she took her time taking out all my callis I highly Reccommed to my friends

The very best pedicure I have ever gotten! This place is fabulous. Ann is the owner and that is…read morewho I use but friends say their technicians have been wonderful. Today my fitness teacher even gave a shout out to the quality of the work and the comfort of the pedicure chairs as she goes there to apparently. Really great place and well priced.

I booked a 60 minute hydration facial with Ginger, and it was fantastic! Upon entering the doors…read moreof the salon, I was swayed by the serene colors, welcoming reception desk, and the amazing (handmade!) "glow" wall mirror. There are 3 treatment rooms, along with a pretty restroom. The facial itself was peaceful, relaxing, and I just melted into the table and took it all in. There were some surprises, like arm & hand massage, along with a wonderful scalp massage. I highly recommend visiting Ginger and her new salon! My skin felt so good afterwards ‍

Saying Nickole is amazing is an understatement! I had been dealing with headaches and ear pain on…read morea daily for months. I had gone to urgent care and doctor appointments and I was told everything was fine that it was my anxiety and stress. So I decided to go for a massage to see if it might help. Let me say that God puts people in your path for seasons in your life and Nickole is one of them. Within 5 minutes she asked if I was headache central and if I had pain in my ears and jaw. She told me it was my traps and jaw (tmj). After the 1st massage I was headache free for days after months. I called my doctor to ask for a referral to physical therapy and sure enough Nickole was right on the money! I've been going to her for months and will continue to. She's also great with kids my daughter is 8 autistic and has ADHD after her massage she's calm and centered for a day or 2. I've had plenty of massages but no one compares to Nickole I've never had anyone tell me how I sleep with just a massage

If I could, I'd fly to Palm Springs just to have Annette Sandee do my hair. While on vacation, I…read morewas lucky to be introduced to her. My long hair was to say the least fatigued, after traveling, laying in the sun, etc. I took Annette's suggestions and she colored my hair beautifully. It was streaked with different shades of blond and silky smooth when I left the salon. I've never received so many compliments on my hair, and must say I kept looking in the mirror myself after I left the salon Thank you Annette. If I'm anywhere near Palm Springs, I'll be back.

I walked into the salon and waited to speak to a receptionist...there wasn't one. Finally, a…read morehairdresser asked if she could help me? I was looking for a new consultant who was excellent. Lisa, who spoke to me, said that she was no longer taking new customers. I asked if she could recommend someone else. She suggested Angelica, who gave me her card and told me to call for an appointment. I called and called and left messages...did you hear from Angelica...neither did I! A polite person who is professional, returns calls! Frankly, I don't know how they stay in business! Charlene Williamson

I tried to call to make a appointment and never got a call back... so I ended up getting a text…read moreinstead... and didn't get any info from this woman or an appointment... it was all weird

For my first hydrafacial, I am amazed! Nina was very…read moreinformative, caring and gentle. The salon is located inside her casita home, and it's relaxing and clean. She is my go to for skin care now.