This place is pretty great. Don't judge it when you drive up, though. Yes, it looks like a BBQ chain restaurant, but it doesn't taste like one. I had a brisket sandwich and my wife had a turnkey sandwich. We both loved our food and loved the price. PLUS, they had coupons available in one of those coupon books that high school basketball teams sell for fundraisers. Who doesn't love that??? This may be weird, but the variety of sauces available at this place made me love it even more. I have gone to A LOT of BBQ places in Memphis and this is the first one I can remember having white BBQ sauce. So if you're into that thing...there ya go. There are, however, a bunch of other sauces you could attack too. Okay, weird BBQ sauce love paragraph over. In the end, this is a great tasting, non-expensive BBQ option in Memphis. You should give it a try! read more

My first visit...half slab dry with vinegar slaw and baked beans. Drive through is convenient service was friendly and helpful. Rib meat fell off bones, meaty. 6 bones. Tasty. Sauce on side was skimpy, maybe a tablespoon. Tasty BBQ BEANS were soupy. Vinegar slaw.... one star. Not recommended. read more

went on August 25th 2013... Service was good, people were nice.. food was cold and over season, just i've had way better BBQ read more

I like going to this place because of the convenience and good food. I have been three times, and I have received good service each time. I have not varied my order from the full order of ribs because of how delicious they are. The meat literally falls right out off the bones (no cliche intended). The Carolina slaw/vinegar based slaw is a good one to try just because not many places in the area have it. The people are friendly. You have to realize its a new joint and locally owned! read more

Visited Baby Jacks for the first time today. They have the self ordering kiosks which is pretty cool, but if you have a customer in front of you, you might be waiting a while. I think they should add one more depending on how busy it gets during lunch. I ordered the half chicken. It was really good and really large. I could only eat half so it was definitely worth it for $9.00 since it covers my dinner for tonight. I am a bit disappointed that they do not server mac & cheese or corn on the cob. They only have fries, baked potato (extra $), potato salad, slaw, fried okra (really good), and chips. Aside from that, service was super fast and everything is great and definitely a place I would visit again. read more

So....yeah. Baby Jacks is cool. But there's a "but". I learned about Baby Jacks at the baseball field one day when they had a food truck out there. The barbeque nachos were so great that I knew I HAD to try to pulled pork sandwich. Seriously, they have some of the best pulled pork I've ever had, and the beef brisket is alwo a winner. And the barbeque sauces are on point, as well. Oh yeah, my son loves the fries. They are perfectly cooked every time. But. Pulled pork deserves to have cole slaw on it. And, they have cole slaw. It's just some kind of vinegar based cole slaw that is clearly an imposter and has probably even been shunned by lesser cole slaws. I got it on the sandwich once and thought "Clearly, this is a mistake." So, the second time I went back I said "PLEASE GIVE ME MAYO SLAW." Just like that. Loud so there would be no confusion. Didn't happen for me the second time, either, so now I just have to assume that the vinegar slaw is all they're working with. So, don't go here expecting to have a pulled pork with creamy cole slaw juice dripping down your fingers, because it's not going to happen for you. You may even wonder "Why'd they just put cabbage on here??" I did try to just eat the cole slaw by itself, but.....just tasted like cabbage. Nothing to see there, guys. Anyway, everything else I've had has been delish, and I'm going to go back time and time again. I'm just going to go to KFC and get some cole slaw first. read more

We ordered Baby Jacks every Saturday for Memphis Baseball home games for our tailgates. Our food was always perfect and ready on time. The staff was easy to work with and very polite. read more

Hands down the best damn bbq!!!! I don't have a negative thing to say about baby jacks! They also do military discount. Can't go wrong with amazing bbq at an already low price and military discount. Highly recommend. read more

Best bbq. The sides are delicious as well. We usually buy the family pack but we also dine in. Fast friendly service. Our favorite bbq in Bartlett and Memphis. read more

This was my first time here and my last!! I had every intention of eating inside until I walked in and seen every table was dirty, one table looked like soda had spilt and was left . There was only one family of 4 eats no inside so no reason for such filth!!!! While waiting for my order for I noticed also how dirty the floor was and also the doors looked like they were never washed. I can only image what the kitchen looks like! This filthy dump needs to be reported!!! I have lost my appetite for my food. read more

We ordered food online for 6 people and when we got there, the person behind the counter walked up to us shaking the receipt asking "Why?" at least 3 times. When I inquired as to what she was referring, she says "Why so much food?" Not only was I greeted by a cashier on a screen, which was an apparent issue in and of itself causing even further delay, but this woman proceeded to make it even worse by telling her coworker to "stop what she was doing" and asked, "You ready for this?" as she read off FOUR drinks that she needed for our order as if it were twice that many. I was at a loss. We were even missing a couple of items and my food in particular was undercooked and cold, but given who was behind the counter, I'd chalk it up to an isolated incident. It was upsetting to see someone so perturbed about doing exactly what they signed up for and is GETTING PAID to do that they would go out of their way to directly confront a paying customer. Needless to say, I'll be taking a break from ordering here, which in the grand scheme I'm sure doesn't matter in the slightest, and I don't normally go out of my way to leave reviews, but this was probably the most ridiculous restaurant experience I've ever had. read more

I went to your store in Bartlett today. I used a fund raiser voucher to get a family pack, and I bought a full rack of ribs. The person who waited on me was named Meredith. After paying I ask for a cup. She asked me for a dollar. I didn't have any cash with me. Meredith took a dollar out of her own pocket and paid for the cup for me. Meredith made my day! It is the little things in life that matter. I really appreciated what she did for me. By the way, the food was unbelievable delicious! I won all the way around. read more

Food always good. Service always exceptional. Drive-thru always fast. They give you a ton of food for the price!

Always love going here. Probably some of the best bbq in the city and friendly employees.

I seriously enjoyed this place. It's only got a small seating area but the staff was fabulous and the facility clean. The BBQ was good, not over spiced or too smoky tasting. I got baked beans and baked potato salad, both if which I recommend. They have Pepsi products (I'm a Coke girl myself, but ya can't have everything). We'll be back! read more

Yuck. Just yuck. Cold meat on the nachos. Brisket was all fat no meat. Really bad fake canned cheese for the nachos and fries were over salted. Threw out all meals. read more

This is our favorite place now! All the meat is tender. I get the baby trio that has a 3 meats on tiny sandwiches & they are so yummy!!

Amazing sweet tea and love the trio of sliders you get a little bit of everything. And there really hot bbq is my favorite from all of the bbq spots out here. read more

I LOVE Baby Jack's BBQ!! The beef brisket reminds me of Texas brisket. They have THE best baked potato potato salad in town! I also love their mayo based slaw and AMAZING banana pudding! You should definitely keep this place in mind the next time you have a hankering for BBQ. :) Lastly they have really good tea and when I order the family pack I get to enjoy a whole jug!! read more

Great local BBQ! This place is always good. I typically get a pulled pork jumbo sandwich with medium sauce and a side of baked beans. The ribs are awesome! I've also had the BBQ nachos and BBQ baked potato. It's all good. The banana pudding is some of the best I've ever had. read more

Had the banana pudding and it was spectacular! Great service and food! The sweet tea was delicious and the pulled pork was amazing!

I love this place. I literally go once a week for lunch. The people are nice and ordering is quick. I only get the BBQ Nachos (but instead of the chips I get fries). Will miss this place when I leave. read more

One of my favorites in Memphis! They have some of the best banana pudding in town and have a wide selection of sauces to pick from (all of which are amazing). My favorite item to get is the bbq chicken nachos with Alabama white sauce. My husband loves the loaded bbq baked potato! However, you really can't go wrong with anything on the menu. read more

We love BBQ and we've loved being able to get some good bbq nearby. Their baked potato salad is very good too.

Visited Baby Jacks on Labor Day. I knew they would be busy so I choose to go around 2:45pm. I had a Lakeland Soccer Pack voucher. Another lady customer there before me seemed a little miffed but I didn't think much about it. Then 35-40 minutes later when I finally get my order I was also miffed. Ridiculous waiting time. I've worked in fast food places. I've also worked in a catfish restaurant where the fish was cooked to order. No one waited longer than 15 minutes and we only had 3 fryers. Terrible service. The older man behind the counter was very nice. The younger brunette working the window not so much. The lady that came in behind me only ordered two pint sides and it took 25 minutes. But others that came in after me placed to go orders and received their orders before me. All the sides should have already been put in containers except maybe the beans before the doors opened. It's called preparation. And not all bbq sauce needs to be spicy. I ordered the sweet bbq sauce and it had more hot spice than sugar. I will continue to support Lakeland Soccer but I will never spend my money at Baby Jacks. I would rather drive to Memphis BBQ in Southaven. Not only is the food there awesome, you don't wait 30+ minutes getting your food. read more

Decided to be spontaneous and tried Baby Jacks BBQ on Summer Avenue. I was pleasantly surprised. I had the pork sandwich combo. I prefer crinkle cut fries but these were like the cut potatoes but still good. Another side was okra. It was quite tasty. I had a BOGO. The pork was very flavorful. I'll be back again for sure. read more

If your looking for a loaded baked potato this is the place! I get the smoked chicken with white sauce. So good! The potatoes are huge, enough for two people. read more

Bartlett has a slim variety of restaurants in the area. This is a great place to satisfy your BBQ craving without having to drive all the way to East Memphis or Germantown to do so! Went with my family & we ordered the large BBQ plate & BBQ nachos. They have plenty of side choices, combo meals, & even family package options for the whole family. Drive through or carry out. Their tea is great & they have several different BBQ sauce flavors to choose from. Baby Jack's I will be back!! read more

i buy ribs all the time from baby jacks and if im gonna pay 25.00$ for a slab of ribs they have to be meaty and moist. i have never been dissapointed. Clay A. read more

I love the baked potato salad, with that being said if you love potato salad then stop here but if you love ribs keep driving! Sorry baby jacks but they were too smoky (yes thats a thing) and very dry, I'll give them benefit of the doubt and say it's a dinner error maybe from sitting all day. I forgot to give them praise for their banana pudding because it's damn delicious!!! read more

Slow cashier. It's causing a line. I got free banana pudding by checking in with the yelp app. They have a nice selection of sauces, including white sauce for poultry that isn't common (yet) outside of North Alabama. I got a slider combo to try 3 meats at once. The pork is a bit bland as was the turkey. The brisket is good. I didn't get any smoke in any of it. It was nice and tender though. The beans were good but has seasoning that makes me think of ranch style beans. The banana pudding was good. Anywhere else this would probably be a great BBQ place, but in Memphis it is middle of the road. Worth a try but don't go out of your way. read more

Love coming here for BBQ with my kids. Great friendly staff, amazing food, and wonderful atmosphere!

Been here several times, last night was the worst experience. 1st now you order by kiosk, luckily we were 1st in, once more people came in it backed up. We got our food, I had ordered a beef brisket sandwich jumbo, what I got was a big hunk that had a ton of fat and was bent to fit on the bun, this is not how beef brisket is supposed to be served especially as a sandwich. My family got a bbq pork potato and pork sandwich and both were greasy. When I first started going here it was real good, now the quality has went down, only thing good is their bbq sauce. I won't be back. read more

Was passing through on business and stopped in for dinner. The Manager greeted me with a smile and took my order. The staff was busy filling orders and cleaning tables, etc and were all courteous and helpful. Store was clean and the food was great! Will stop in every time I come through Memphis area from now on. The food was fantastic! read more

Best white BBQ sauce on !!! It goes great on everything! I prefer to dip my fries and okra in it also!

In Memphis visiting the kids and the day got away from us. Flipped a coin on whether to do Tops' burgers or try a new BBQ joint. BBQ won. 'Daughter had heard about Baby Jack's . It's close so we decided to try it. Good choice. The wait wasn't too long and the food was better than just acceptable. The pulled pork was moist and well seasoned, and the ribs fell off the bone. I especially liked the baked beans. The barbecue sauce wasn't to my liking - too sweet, but that's a personal choice. I would go back. read more

Very nice people. The pork was good and moist, but didn't quite have enough smoke flavor for my liking.. The baked potato salad was excellent and their sauce was ok. I will probably go back in the future. I wish them well.. read more

With "ribs" in the title of the restaurant, you'd think they would be well stocked, but they were out of ribs when we went. I got a sampler of beef, pork, and chicken (they were out of turkey). The beef and pork were juicy and delicious! Chicken was very dry. The baked potato salad was excellent. The mayo slaw just didn't do it for me. My date got half a chicken, which was excruciatingly dry. Sauces were okay. Our server at the counter was excellent, but we won't be going back. read more

The first time I ate here it was good! But the 2nd & 3rd visit it was not... Only had the pork sandwich with beans & slaw.

Sauce was lacking in taste, slaw resembled minced onions, and bbq beans tasted as though they came straight from a can(no real bbq flavor). It had been a while since I had eaten there and I was giving them another chance. That was a mistake. Would rather eat a pbj sandwich than waste my money on their so called bbq. read more