I have ordered from this place numerous times because it's local and the food and prices are decent. However I always have an issue with every order. Today we placed an order and this was the delivery ticket that came with my order. It doesn't contain the delivery instructions my wife wrote for this order where She specified to leave our order on our porch. The driver obviously can't see my delivery instructions so the driver called my wife several times to say she was outside waiting for us to get the order. This is extremely an inconvenience. How can any driver understand this ticket? Also the back of the delivery ticket Contained info from another client. They compromised another clients home & tel info without a care in the world. Are they that busy & thrifty that they have to recycle paper? They also use black marker on the tin foil to write specs of orders which the ink can seep into the food. My wife called them directly to say the order was incomplete and the young lady didn't apologize for the inconvenience. She said we could either call Uber or wait a long time to have the sandwich delivered to us. She stated they were very busy and she couldn't give us an estimated delivery time but that it would be delivered. We waited about 25-30 mins and called to ask for a delivery status, the same young lady said that the order wasn't a priority because they were too busy. I said they should have made it a priority bc they messed up. I asked to speak to the owner or a manager and I heard her speaking to someone saying that I was asking for the owner and mentioned someone named Frank. The other person said "is that the order from Uber and the lady driver?" She said yes. The other person said "we are busy so tell him to complain to Uber!" She then hung up on me. I called back and asked why she hung up and her reply was oh I thought you had hung up. I then said ok thank you and hung up. What a horrific experience. Business owners need to be present at their establishments or hire people who care about the businesses' reputation! read more

I've been home in NJ from PA for a year now. A great cup of coffee and some friendly faces at 5:45 in the morning isn't a bad way to start your day. The bagels are very good and have always been very fresh in my experience (I'm there early enough in the morning to see them being made on site) and the breakfast sandwiches are great. I noticed someone mention the staff is "friendlier" to some as opposed to others and perhaps it may appear this way but what they are doing in reality is keeping the traffic moving ... and moving fast. These guys know how to serve ... maybe try making friends with them yourself? They know I come in every morning at 5:45 for my coffee...they see my car pull up and are already making it by the time I open the door. And for the guy who complained about delivery??? Who has bagels delivered from Hawthorne to Paramus? LOL puh-lease. read more

Bagel Express is by far the best bagel shop in the nj area that you will ever go to. they have baked good, chips, drink, bagels, sandwiches, soups, wraps, burgers, and all sorts of breakfast treats. i think it's just great that owner frank scola opens at 4:00am to 4:00pm. that's a long day but no matter what time it is the staff is nothing but smiles and ready to help. they always know your name and order. it really is a family. i also think it's great how much this business contributes to the youth of hawthorne. they donate to sports and schools which shows sense of community. anything you get here will exceed expectations as well as the service. so please disregard any bad reviews of "too hot of coffee" or "bad bagels" because take it from someone who has lived in jersey their whole life. THIS IS THE BEST IT GETS. read more

I frequently order thru the delivery apps from this place bc it's close to my home and I find that everything is tasty. Today I decided to physically go and I placed my order. The young lady who took care of me didn't put on gloves to grab my bagel. I asked for a TEC with lettuce, tomatoes & onions, SPK on an everything bagel with a small cappuccino to go. I got the bagel with no onions. And the cappuccino with my lid. I had to ask for a lid. The same hands she used for my bagel was the same one she used to take my cash. Gloves are crucial!!! It's unhygienic to handle food without gloves. You could possibly contaminate my food after handling money. Owners: train your employees to wear gloves and change gloves after charging clients. read more

I came to Bagel Express craving something very specific. I wanted something that wasn't on theme menu and it was a pretty intricate sandwich to say the least. The owner wrote down my order and made me the biggest, best tasting sandwich I have ever had. The turkey tasted fresh and the bacon was crisp and delicious. The bread was also amazing, which is one of the most important aspects of a sandwich. I also got a coffee with cream and sugar which was absolutely delicious. Could go as far as saying one of the best cups of coffee i've ever had. Staff was friendly and open to conversation, will definitely be coming back. read more

I LOVE bagel express!!!! They have the BEST coffee in the world (I know, because I've spent the last 3 years traveling the world for work). Frank is a sweetheart and always has a smile on his face. I cannot go on enough about their coffee!!!! Oh - and the food is great, too. It's the kind of place where the owner and staff take the time out to get to know you and your usual order. Usually my coffee is on the counter, ready and waiting for me because Frank or Gwen saw me walking up! Such great service. read more

Hands down - best bagels, heroes and service in town! Love Frank and his team! Bagel Express is an absolute gem! The bagels are always fresh, perfectly chewy, and full of flavor. Their cream cheese spreads are delicious, and the staff is incredibly friendly and efficient. Whether I'm grabbing a quick breakfast or a lunchtime bagel sandwich, Bagel Express never disappoints. Highly recommend to anyone craving an authentic and tasty bagel experience! read more

I have been a fan of Bagel Express since I was 12 years old, maybe even younger, as a have lived in Hawthorne my whole life...The are great with customer service, friendly and effecient. The food is always fresh and delicious, and their bagels are like no other I have ever experienced anywhere else. The also have great hours, open 365 days a year and delivery is very convienant....I never go anywhere else for my bagels or sandwiches. read more

Bagel Express not only has great food, they have the best coffee around. The owner and employees are friendly and personable and you are always greeted with a smile and conversation. The shop is extremely clean and they always get your order right the first time. You won't be disappointed if you come here and you will want to return again and again. read more

Bagel Express where everyone knows your name. Best breakfast and lunch around with even better service!! Owner Frank always goes above and beyond for his costumers and always takes care of my Family, were there so much my kids call him Uncle Frank. If your in the area make sure you stop in for a bite or the best coffee around! read more

Just moved into town and stopped in here for the first time this morning. Place seemed clean and people were nice. Only thing that bugged me was that the woman that helped me handled cash from two patrons before me and then handled my bagel a few times without gloves. Pretty gross if you ask me. Gloves should be worn. read more

I love the bagels and chicken salad at Bagel Express! Everything is always fresh and even though there may be a line, it never takes long to get your order. The staff is very helpful and always nice. The only negative is that they don't wash there hands after dealing with money and they don't wear gloves. read more

The food there is absolutely DELISH! My co-workers and I order just about EVERY single day and I am NEVER disappointed! It's really delicious, I mean everything is always fresh. I can't say good enough things about this place. Also, "Buddy" the driver is awesome and always delivers fast. A++!!!!! read more

I always stop in after my trip to the post office. Frank is always upbeat and friendly and he's always the one wearing shorts even when there's 6 inches of snow outside. He's always happy to chat while you're waiting for your bagel. Great service and wonderful breakfast sandwiches every time! read more

Frank, Little Bill & the staff at Bagel Express go above and beyond for all your breakfast, lunch, coffee & tea needs. It is definitely my go to place. You can't beat the freshness & varieties of Frank's bagels, homemade cream cheese & the soups are slammin in the winter......... read more

Frankie, and staff, & the service are as good as it gets - the food is always fresh, delicious, & cooked perfectly as ordered. Little known perhaps ... he's got the best espresso & cappuccino outside of Italy ! Perfect for an afternoon pick me up ! read more

Bagel express is opened very early and the service is always prompt and fast. Service with a smile and and really personable staff. ordered a 6 foot hero for a party with some sides and it was exactly as was promised on time and quality prepared. read more

This is a definite go to spot for me. The food is excellent typically go for breakfast and lunch. Once in awhile grab an early dinner there as well. The staff is always on top of their game and willing to go the extra mile to make u happy. read more

Bagel Express is the best place for bagels: always fresh, fast, friendly service and affordably priced. My fave is the cinnamon raison toasted with butter. They are also involved in youth sports which I thick is great. Highly recommended. read more