I'm officially done with this place. I try to overlook the prices because it's tough times everywhere, but I'm a first responder, and after spending $13 on a bagel -- in uniform -- I was told the bathroom is for customers only. Won't be seeing me or my colleagues again. read more

I don't know what happened to this place. Was pretty good when it first opened. Really run down looking, quality of food has gone down hill. Prices and quality of food don't match. Bagels suck now, plain and simple. I used to love their home made butter. Plus they screw up your order most of the time. I really hope the owner reads this and cleans up the place, I really used to enjoy it. read more

I've never gone into a store and been ignored so long. Bay ridge has a reputation of being racist. Welcome exhibit A. She won't look at me and I even said excuse me. But the whites woman who just walked in is being helped? Oh the guy isn't any better, the one w glasses. Gave me cold coffee and said the milk did that. I'm over it. Never again. read more

Ok to say this place has AWFUL customer service is an under statement. So I called to get bagels relieved to my home which is 0.7 miles away from here. They said ok perfect, gave them my order and everything. Then i get a call from them 50 minutes later FIFTY- saying "we don't deliver that far." First of all its 0.7 miles away but second of all you called 50 minutes after I placed an order. Keep in mind i have had delivery to my place before and they messed up the orders both times however with a gluten free bagel i was stuck ordering from them. When i said i would like to talk to the manager i heard the lady tell him and he just said put it on hold. If you can't even deal with your own ridiculous policies and justify them on the phone you are a sad sad owner. read more

This place has no standards, I use to come here a lot but recently the coffee has tasted like complete crap and I think its because they use expired products, the last cup of coffee I had literally tasted like a big cup of expired milk, absolute shame, and the workers made my sandwich with no gloves, pandemic or not I expect you to wear gloves, atleast act like you care, even at the common delis they wear gloves and care read more

Unfortunately my opinion of this place was tainted before I even got to try their bagels. I had placed an order through Yelp, I seen that they were advertising a promotion, spend $8 get $10 worth. I purchased the deal, now since I placed the order through Yelp and was picking it up in person I planned on presenting the deal on my Phone which was instructed in the description when i arrived.. which I did. The young man behind the counter didn't know how to use the coupon and told me the owner is right outside when he comes in he can help. The owner comes in and the man behind the counter explains to him I purchased this deal through Yelp, the owner instantly got super defensive and said "we don't use Yelp, I hate Yelp and grub hub".. so now this is where my confusion began.. I just placed the order through Yelp.. I purchased the deal through Yelp.. I was in the store picking up my order that was placed through Yelp.. so you're telling me you don't use Yelp but yet I just placed the order which is now ready for pick up ? I said to the "owner" well I placed the order through Yelp so obviously it does work. He got louder and rude, so I became rude as well.. my whole point was you're telling me you don't use Yelp but I just placed the order through them.. he's getting loud with me and I said I don't understand why you are being rude I am a paying customer as I handed the man behind the counter my debit card even though I just spent $8 for the deal, so the owner screams at me and said "no now you are paying" as if I was trying to get one by on them.. Money wasn't the issue, he then proceeds to rip my debit card out of the machine and said take the food and go it's on us and gives me back my debit card. The order had already went through so now I was charged twice i ended up paying $18 for two bagels that I threw away cause there was no chance in hell I was eating this food from the rudest establishment I have ever been to, he proceeded to scream nonsense at me as I called him a psycho and left the store. Moments later I received a voicemail from Him trying to "resolve the issue" yet was still extremely rude !.. never in my life have I been yelled at by an "owner" of a store, he was rude, immature and unprofessional not to mention psychotic ! I heard him yelling from outside the store. The young man behind the counter apologized to me, he was way more professional than the actual "owner" Spare yourself a headache and go else where read more

Bagel Schmagel - Here is proof of purchase, the deal from Yelp that was advertised and my bank statement - Bagels Near Me - Brooklyn, New York

See all

Yummy vegan cream cheese at Bagel Schmagel!! I had mine on a toasted whole wheat everything with capers, red onions and tomatoes. Sooooo good and messy, but in my book the messier it is the better it tastes usually. read more

Meh, no thanks. I came here on a whim the other day for a quick bagel. I got poppy seed with veggie cream cheese. It was $3.25. It wasn't worth $3.25. They put WAY too much cream cheese on the bagel, to the point I had to wipe some off. What a waste! The cream cheese itself could have had more flavor. The bagel was nothing special. I never came here before so I didn't know that they have a $7 card minimum. The rude woman at the counter just said "can't use that Hun" when I went to give her my card. She didn't even say there was a minimum (maybe I would have bought a drink or something, duh). I ate my bagel, well, half of it and put my garbage in the little brown bag it came in. 2 seconds later that same woman comes by and snatches the bag off the table and puts down a napkin dispenser. OK..... I was really uncomfortable and left. I was there not even 15 minutes. There are other bagel places to go to, so I would recommend doing so. read more

Bagel Schmagel - Tons of cream cheese - Bagels Near Me - Brooklyn, New York

We ordered a pound lox this morning for brunch at my mother' s house. It was awful. Tasteless. The texture was also not right-hard around the edges. It was very clearly NOT FRESH. I called the manager to inform her, she instead informed me, "that the lox tasted great", implying that I had no idea what I was talking about and was clearly wrong. Stay away. Gross food. Rude staff. Poor management. read more

2 stars because the coffee was decent. I ordered a toasted bagel with butter. Easy enough, however they served me a completely burnt bagel. I asked for a new one because I generally don't find burnt bread appetizing. I was told that's how they toast bagels and given a choice of either getting another one exactly the same or to get a bagel not toasted. So I asked for my money back. Which I was told they couldn't do. I spent $8 on a bagel and coffee for terrible customer service and a burnt bagel. I wasn't happy. Like you can't take the bagel out of the toaster before it burns?!? Never again. read more

my first time here today! I walked in and saw it was packed. my first thought: "great now I gotta wait..." you know what though? the line moved quickly. you could see that all the staff was busting their butts to please the customers. billy Joel playing over the speakers also helped. I got an ice coffee and a pumpernickel bagel with the maple walnut and radon cream cheese. SUPER YUMMY. the coffee wasn't the typical stump town which is so refreshing. stump town is so overrated and too acidic. this charming little bagel shop is the epitome of neighborhood charm, BAY RIDGE STYLE!! they have a wide array of items for sale with yummy coffee. you will not be disappointed. trust me. read more

Bagel Schmagel - Bagels Near Me - Brooklyn, New York

The bagel was too hard, I asked for bacon on my bagel and I was charged $3.25 for 2 pieces of bacon? I know times are tough right now but 2 pieces of bacon is not almost $4??? I think that's a terrible business move and as someone who works with food distributors, I know that your bacon isn't worth $4 for 2 pieces. So much for local businesses ‍ read more

I come here often enough, and I feel like the quality of service has gone to the lowest possible and then some. I normally swap between them and bagel boy, but am now reconsidering to drop this place completely. Decided to stop in and grab a quick bagel with butter and an iced coffee with oat milk. The girl working behind the counter, beyond incompetent. Now, when I ask for light ice and the coffee on the lighter side, that means less ice and more milk. The girl (long black hair- feel the need to point this out so if the owner reads this, they can properly address) fills ice in the cup to the top. I see her and correct her saying 1/4th of that. She spills out a little so the cup is filled 75%. I'm standing there annoyed, saying 25% of the cup, less ice. She begins to get annoyed but refuses to spill out the ice. I finally leave it at 50% and tell her on the lighter side, she fills the coffee to the top. Once again, on the lighter side (I'm saying slightly louder), she turns around, looks at me like a deer in headlights, and says "but we normally fill it to the top and put a splash of milk". You are charging me extra for the oat milk and are telling me, only a splash? No, I tell her again on the lighter side. She looks all confused and grabs another girl from the back (brown hair, wearing a red cap that says Brooklyn with large hoops earrings) who comes out and argues that the oat milk is very light and it's going to look this dark. I reiterate that I watched her fill the cup to the top, she did not add extra milk to make it light. Finally after going back and forth, they get it right to no lack of visual frustration from both women. The girl with the long black hair kept making comments and laughing, while staring in my direction. What kind of service is this??? The service at bagel boy would have NEVER been this disrespectful. After finally getting my bagel and coffee, my total for 2 small items came out to $9.77. Are you serious?? So prices have gone up, service is atrocious, and the quality of their atmosphere is beyond unwanting. NEVER AGAIN! I'm all about supporting local, but not when you run your business like this. I called it for Catrina's and I'm calling it again. It's only a matter of time before this place takes the boot as well. What happened to the lovely, kind, blonde haired young lady that worked here? She use to make my coffee perfectly, never any issues, and NEVER any attitude. When I mentioned her, the 2 disrespectful girls were quick to dismiss it and say no one has ever worked here with blonde hair. As if I'm new to this establishment? Do better Bagel Schmagel, do better. read more

$11 and some change for two everything bagels with extra cream cheese? On what planet will someone pay that? I looked at the bagels and they looked dry as if they just charged me for extra cream cheese but really took some off. To add to it, the lady handed me the bagels as if I wanted to eat there but the inside of the place was hotter than Satan's balls. Never going back especially since bagel boy is only a couple blocks down. Honestly could've gotten better at the deli literally next door. read more

The food here is very fresh and good, I usually call the order in for delivery to my workplace a few blocks away, the woman/girl who answers is always so nice and helpful, and the food is delivered with a smile and promptly I would say don't hesitate! read more

I found this spot on seamlessweb and have become a fan ever since. I love that they're the first place available to order from on seamlessweb on the weekends. I tend to be an early bird (unless I'm hungover hehehehe). I've ordered from them a few times but I have to say my absolute favorite item off their menu is the french toast bagel (which is only made on the weekend). I accidentally ordered the non-battered one once and it just wasn't the same. Although, I'm sure it's not healthy, it's REALLY the best of both worlds (bagel + french toast ingredients). read more

Bagel Schmagel - French Toast Bagel with Plain Cream Cheese - Bagels Near Me - Brooklyn, New York

Very cute place with a clean interior and a few nice outdoor tables. That's the good part. The bad part is the bagels - they simply have no idea what a bagel is, and sell round, under-baked bread that only looks like a bagel. Even toasted, the nearly raw, doughy middle remains. There's no flavor to speak of, and the "everything" bagel had no salt at all. Spreads are OK, but bland. Prices are very high for what you get. There are better places in the neighborhood, in fact, ANY other bagel place is better. Even supermarket bagels are an improvement. Service is slow, and the cashier prioritizes her own convenience over the actual order of customers in the store. If someone comes in after you with a large order, you'l get shuffled to the back of the line. No apology, nor even an acknowledgement that you got bumped back. Go elsewhere, unless you value cuteness over taste and service. read more

Horrible. Bagel boy is a few blocks down and worth the wait. Ordered 2 bagels TOASTED... and they didn't hear and didn't toast them. I go back to ask and they look at me blank face.. common sense would be to make new bagels... what kind of service is this read more

If the name didn't delight you the bagels will. It's a small store, the staff is friendly and the bagels are great. They open early and close in the early afternoon so come quick because it's worth it. I recommend the veggie cream cheese with the toasted everything bagel. read more

I purchased some baked goods there this morning. When I came home I realized one of the muffins was stale. I took it back 5 minutes later, and asked if I could please have a refund. The staff was extremely rude, insisting that all the muffins were baked that day. I continued to explain that it was hard and not fresh and asked if I could just have a refund. The male worker from the back continued to yell back to me that since I took it home, they won't take it back to resell. I explained that I understood that and they can just throw the muffin out, but to a frequent customer they should provide a refund or give me something else or at least provide quality customer service. The principle issue with my experience at this business is the attitude and lack of respect they have for customers. Just rude. read more

For a store that has the word "bagel" in their name, I was expecting a bigger selection of cream cheese. Bagel tasted like any other bagel, nothing special. Probably could have gotten it cheaper somewhere else on 3rd ave. read more

I've never had a bad experience here. I did see some workers behind the counter arguing once, but I don't blame them- being up early on a weekend is a drag. Their bagels are amazing and boiled perfectly. Place is clean and guys prepping my bagels are friendly. read more

$3 for a gluten free bagel that was the size of a mini bagel!!! A GF bagel with cream cheese $5.75. Are they out if there minds?!!! There prices are outrageous. Sorry, I wanted to like you but not going back. I could buy a half dozen GF bagel for the price of two. Service was slow. It was painful to watch. So many bagel places in Bay Ridge that are expedient in the morning rush. read more

Bagel was warm and yummy. Service very nice but a little confusing, you didn't know where to make a line to order. Coffee was watery, hence the -1. read more

With $4 Levelup credit and Yelp deals, who knows how they're hanging on, but super friendly staff here, though an awful choice with the doughnoli (which the staff raved about), cannoli cream in one had turned, and the other was bland..and the donuts were incredibly dry. Transaction Amount $3.70 Credit Applied -- $3.70 Total Spent $0.00 read more

Bagel Schmagel - Bagels Near Me - Brooklyn, New York

See all

The bad reviews speak for themselves, but the issue isn't with the quality of the bagel but more for their bad attitudes. I bought a bagel from here and they gave me the wrong spread. They refused to give me a fresh bagel and instead put another spread inside the same bagel. Bad customer service and practices read more

This is my favorite bagel place in Bay Ridge . They make the best bagels ever . The coffee is delicious . The help is also nice and accommodating . You get your food quickly . I usually have mine to stay and for $1 you could get a coffee refill . Try that at Starbucks . read more

We noted that many critical reviews had to do with takeout and/or delivery orders, so we went in person to check things out. No complaints: the bagels are good and chewy. I ordered mine with fresh lox & tomato and the guy behind the counter made a great sandwich after asking if I wanted it toasted. The French roast coffee was good, the scallion cream cheese was, well... creamy. The older woman cashier was pleasant, though people accustomed to American service over-politeness might not understand that not everyone subscribes to the absurdity of that school of thought. Initial "rudeness" can be overcome by eye contact, a smile and understanding. So would I return here? In a heartbeat! Would I order by phone? Um, not too sure about that one. But I left happy. read more

Bagel Schmagel - Refilling the milk & cream: not all joes are dark, you know!! - Bagels Near Me - Brooklyn, New York

Was in a rush to work on my way to the city but decided to step in n get me a TBEC. It was not full and still had to wait I asked the cashier if I could pay ahead of time to save me some time and she said no I couldn't pay til the bagel was out, which seemed odd. She also seemed tired/sleepy n not happy to be there. Once I got my bagel n she rang me up I was flabbergasted at the price $10.38 not even around my job (Rockefeller Center) have I paid that much. Now I understand why she didn't want to ring me up ahead-I would have definitely walked out hearing that price it's ridiculous. There are plenty of more known bagel shops in the neighborhood and they don't charge this price-now I understand why they were not busy. Who would want to pay an arm & a leg for a breakfast sandwich. I even asked for my receipt in case I misheard her but sure enough more than $10; my receipt said they charged me $.20 to scoop it and an additional $.20 to toast it!!! Absolutely mind blowing: Never Again. Run past this place if you don't want to get robbed. read more

I feel bad that some people have had poor experiences here, because I've had nothing but pleasant visits! I've been to Bagel Schmagel three times. Once I ordered one dozen bagels and coffee, and everything was great. My only complaint is that all the bagels were put in the same bag, resulting in some of my sweet bagels (cinnamon, blueberry, etc.) having a faint garlic taste from my garlic or everything bagel. The next two times I visited, I got bagels with tofu cream cheese and lox. The bagels were loaded with toppings, so I was really full after having one. The taste is out of this world and the tofu cream cheese is soft and appetizing, unlike some other tofu cream cheeses that I've had before. I love Bagel Schmagel and I will be a regular customer of theirs. read more

Bagel Schmagel - Tofu cream cheese and lox on an everything bagel (background) and on a whole wheat bagel (foreground). - Bagels Near Me - Brooklyn, New York

See all

I often come in for coffee and sometimes a muffin. Normally, the service is really good but today I ordered a ham and cheese sandwich on wheat bread. I specifically asked not to toast the bread because my mother has a hard time chewing the toast. The girl brings me the sandwich and I can tell it is toasted - she says yeah, sometimes he has to toast it because the bread is hard and that will soften it. Well, I bring it home and the bread is BURNT! and it was tiny... all for $9.50. never again. read more

This is one of my favorite spots to get bagels while I'm in the area! Super cool when they have rainbow bagels from time to time. Very yummy esp everything bagels. def recommend. Fantastic service and team. read more

I loved this little bagel/coffee shop. The selection of bagel fillings are endless and the cashier is super friendly and fun to talk with. I got strawberry cream, and got another with avocation paste with eggs. read more

Bagel Schmagel - Bagels Near Me - Brooklyn, New York