Zech was recommended by my neighbor as reasonable and reliable after we received an outrageous…read moreestimate from a well-known plumbing firm. I called Zech and they fixed the problem for several hundred dollars less than the other estimate. The Zech plumber showed up on time, did the work, and cleaned up after himself. Excellent work. Great price.

We had multiple large projects with Zech: replacing an undersized water heater with two tankless…read morewater heaters and installing an upstairs laundry area. They took advantage of the fact that we were having other work done before moving and dragged out the projects to over a month - still not completing them before we moved in. On the dual tankless water heaters, which should've been a 1-2 project without a break in hot water in the house, they left us without hot water for a week. In addition, they configured the water heaters incorrectly so recirculation was not going through the house. I had to correct these myself even after spending upwards of 7K. When setting up the upstairs laundry area, they dragged this out over a month, made multiple mistakes (including stepping through the ceiling), and kept damaging & marking up the house. We had to pay multiple contractors to clean up, or complete, after them multiple times as they would say the hookups are done, only for us to find out they had not completed the work and had to re-open walls. Their answer to everything is "well that's the painter's job" - even though we had already cleanup after them multiple times. On top of that, they made big mistakes like not installing the dryer vent and mislabeling hot & cold water valves, leading to running delicates, wools, etc., through a hot water wash when they should be cold water only, leading to irreparable damage to clothes. Zech did nothing to make this right and blocked me when I was looking for responses. Unfortunately, I paid by check and cannot charge back. I will be reporting them to the CSLB, though. While Zech was recommended by my realtor, I would make sure you steer clear.

Solar maintenace…read more Matt (Wickham) came out on two separate occasions and was outstanding both times. He was responsive, punctual, and took the time to thoroughly explain everything he was doing. The service was timely, professional, and exceeded my expectations. It's refreshing to work with someone who genuinely cares about providing excellent customer service and making sure the job is done right. Overall, a great experience from start to finish. I would highly recommend Matt and ASI Solar to anyone looking for reliable, knowledgeable, and trustworthy solar service.

David was our ASI technician for a full HVAC review (two units)…read more He arrived on time, was very customer, focused, and competent regarding the systems. Additionally, David, when asked, went above and beyond by helping with task that neither my wife nor I were able to do. Given our +10 year relationship with ASI, we find them to be very competitive, as well as proficient. David is a solid technician, as well as a great representative of the ASI brand. My wife and I endorse them, and their services.

My property management company called them when our toilet was having issues on the weekend. Our…read moretechnician was Angel and he was great. One of us is immunocompromised, so we asked him to wear a mask and he did so with no issue or attitude, which we greatly appreciated. He worked quickly, thoroughly, and knew his stuff, and within 15 minutes, our toilet was working again. Thank you, Angel! I do want to add that like others, they had no ETA for when the plumber would come. A few hours after our initial call, and an hour and a half before their only technician was supposed to be done for the day, they asked if they could push our appointment until the next morning. I pushed back on this, reiterating this needed to be done that day. I was pretty frustrated with them, and was ready to leave a negative review, but Angel turned that around for us.

I have had 2 toilet leaks at my mother's rental property . The property management company has been…read morecalling Drain Patrol for these issues. In the first case, they diagnosed the problem as a leaky fill valve, but emphatically suggested that they needed to replace the toilet, because it was leaking and the flapper needed to be replaced, but those parts are incredibly difficult to find. They also stated that the angle stop valve on the wall was corroded and needed to be replaced. This could all be fixed for $475.00. I said replace the fill valve and leave the rest alone. In the second case on another toilet, said that the angle stop needed to be replaced, as well as the fill valve and flapper needed to be replaced for $475.00. I have done my own simple plumbing repairs for many years. The total parts to do either job is less than $55. All of this work is an extreme exaggeration. I would never recommend these thieves for any work.

GPS Plumbing Services provided excellent customer support from start to finish. They fixed the…read moreproblem correctly the first time and were professional, knowledgeable, and easy to work with. They installed a new water heater and fixtures in our home. We're very happy with the results and would definitely recommend GPS Plumbing Services to anyone needing reliable plumbing work.

I'm writing to express my dissatisfaction with the recent plumbing service visit…read more First, your associate arrived without a camera and only had a snake tool, which proved inadequate to diagnose the root cause of the issue. He later attempted to schedule a follow-up appointment with a crew equipped with a camera, but I had expected that to be included in the original visit. As a result, I declined the additional appointment. Second, during the visit, your associate appeared to be stalling and wasting time. He repeatedly attempted to use the snake in the same clean-out five times. After the third attempt, I asked whether we should try an alternative approach since it clearly wasn't working. He responded that he did not have any other tools available. Finally, the entire visit took approximately 2.5 hours, which felt excessive given that only one tool was used and no progress was made. I even offered to assist by helping move equipment to speed things up. It should not have taken that long to determine that the available equipment was insufficient to resolve the issue. As a result of the service visit: 1. I did not get the pipes unclogged 2. I did not learn about the reason why the pipe had a blockage 3. I had to ask your associate to finish the job because it was obvious he was stalling for time on a Friday afternoon. 4. I had to pay $235 for the visit I would not recommend others to use GPS plumbing for your plumbing issues.

Joel stopped by on Monday to give us a quote for replacing old / original sink & toilet water line…read morevalves with new angle stop valves in a vacant rental property. He came back the same week on Thursday as promised to do the work in about 90 minutes. All went well and our water is back on with no leaks for a fair price!

We had a Rheem water heater go bad (leaking) and needed to have it replaced. They removed the…read moredefective water heater and as it was still under warranty, we took the heater back to Home Depot and picked up a new one. These guys did not have to bring a new water heater and did not have to haul away the defective one, they only needed to install the new heater (same brand, same size, same connections etc.) that we provided and transported ourselves. For this simple job we were charged $2000!! That is 2 1/2 times the price of the water heater!! Often when a water heater goes bad a homeowner is anxious to get hot water running in the home again (as we were at the time). It seems as if these guys sense that and take advantage of the situation by gouging the customer. I will never use this company again and feel like we were completely ripped off!

Luis was assigned to our home by our warranty company. He made an appointment with my husband and I…read morewas home for the appointment. Luis arrived on time and he actually waited until I returned from school drop-off. I called him to let him know and he was very understanding and was okay with waiting 7 mins for me to get back. When I got back, he shook my hand when I introduced myself to him. I showed him the problem and described the leak. He immediately knew what the issue was and the cause. He went to his work truck and retrieved the part and tools to replace the failing parts on our water heater. After a short time, he told me that everything was fixed. The leak was stopped, and I could smell the soldering burn smell from his work. I went to retrieve the warranty service fee that my husband left for me to pay him and he accepted it with a smile and I shook his hand. He did tell me about thinking about a water filtration system for the whole house because I believe our city water is pretty filled with deposits of all kinds. He left the information with me and my husband and I are seriously considering getting it. Overall, Luis is a professional and great at his profession. I will use this company again, based on the experience that we had with Luis. Many thanks to Luis for his excellent service and professional work.

rude! This company assigned to us through our HW. Needed to reschedule as i was going to be…read moreunavailable at the time the HW set the appt. time...they got mad, sarcastic, and hung up! NEXT! used another company and project turned out perfect! I guess Customer service is not a priority here.

So the company isn't accepting the fact that the water was shut for 72 hours FUNNY!! Nothing was…read moresolved "even faster" like said, I must've been hallucinating!! . The city showed up after 72 HOURS!!!!! Monday morning. Fixed it right away what a coincidence. I have all the emails from my landlord mentioning the water cut off but yet i had no involvement? What a pillock !! Such a horrid way to represent a company. A company not claiming responsibility for delaying work cant be trusted!

On 4/3/25, Sun West Plumbing in San Diego was working in my neighbor's unit and water had to be…read moreshut off for the entire building. When the water came back on, few other neighbors myself included had dark brown/ dirty water even after running it for a while. I saw neighbors' frustrated notes on an elevator notice regarding dirty brown water. Plumber Allen came into my unit to see why water was running brown. When he left, i saw that the bathroom sink stopper was broken. I called the company back and told them this. Plumber came back, but stopper was not fixed. Although he admitted stopper was working a minute ago since he himself used it to close/open and close/open in order to see the color of water, this company has not taken the responsibility to adequately address this since. They left me with my bucket under the sink to deal with leakage (image attached). I left a message for the owner Matt, he never contacted us. This company came in to check on their mess, just to leave me with a bigger mess, and i wasn't even the unit they worked on initially. This is completely unacceptable. A property of mine was broken in the process of their work, yet their owner hasn't even reached out to us at a minimum. Leila Mariam R.

Brandon recently replaced my home main water line and wanted to say how professional he was and…read morethorough. I am so grateful for him and Master Plumbing.

Unfortunately, I couldn't get these guys to come give me a quote after I have had CPL come in, find…read morewhere the leak was and trace out the line and isolate the issue. Master Plumbing wanted to have their own leak detection service come and I was not going to pay for a second leak detector service. Not sure what the problem was, but if they didn't wanna give me a call back then I guess they don't earn my business. Luckily, I found another very reputable company to come and handle my slab leak.