I needed a new bed - imagine that?! Sonny started showing me some premium beds, and I shared my…read morebudget with him (substantially below the price point we were looking at), and he didn't even flinch. No pressure, no judgement, moved right over to beds in my price range. He was really knowledgeable about the different types, and when I told him what I liked, he immediately narrowed it down to 2 different beds. I didn't want to commit right then and there, so I went to two other stores in town and realized quickly that the price couldn't be beat for such a great bed. They do charge $69 for delivery, so find somebody with a truck that will offer to pick it up for you. Excellent service, excellent prices, I'll definitely be back!

Walked into this store for the first time, been driving by it for close to 20 years. I had just…read morespent the whole morning at other furniture and mattress stores in search of a twin bed for my guest room. Many places could only do custom as twin is so small for places that mainly only sell queen and king beds. I was not looking to spend thousands either. I walked in and was greeted by Luis Vega. I told him what I was looking for and how much I wanted to spend. It was so easy and he knew all his stock. I left in under 20 minutes with the bed frame and mattress in my car. I spent under $400 and it is exactly what I needed. The bed frame was super easy to assemble and I had that done in 5 minutes. After unfurling the mattress I made up the bed and its ready to go. Great inventory o hand and great customer service. Very happy to have stopped in there today.

They out right lied to me. I went in to buy a new mattress since the old one (that I had bought…read morefrom them) was completely broke down. I was directed to contact their warranty department. I did, but I needed a mattress now since the old one was so worn out. The warranty department slow played me for two months. Finally, the warranty was resolved. This left me with a king sized mattress standing against the wall in my bedroom. Luis Vega had said he would come and get the mattress if I sound up stuck with it. I called them several times. First they acted like we had made up the entire story and would not help us. After several days of phone calls Luis Vega said we could take the king sized mattress to them. That is not what he promised us. I am so done with this company. I will never set foot inside a bed mart again. You have lost my business for ever.

Went into the store and was greeted very kindly. The woman working was very friendly and attentive…read morebut not pushy. She suggested a few mattresses and even checked to make sure the alignment of our backs looked correct. We ended up buying the Northrop. The delivery was smooth and on time. They gave me a window then called the day before to tell me when they would actually be there. 11-1 window..said they would be here at about 11:45. Arrived at 12:00. I feel like that's the best delivery service I have ever had. The men were nice, friendly, and super efficient. Job was done super quick like maybe 30 mins. (I'm guessing might have been longer or shorter. I just know it was under an hour) They set up a metal bed frame, the box spring and the mattress. I sat on the bed maybe 3 times and it sounded like the wood slats weren't all the way down or something...like maybe they were caught on a lip? But it hasn't made that sound again so maybe it was just adjusting to me being on it? The mattress is heavy and I couldn't really lift it to see what was going on so I let it be. So far that would be my only complaint if you can even call that a complaint. Last night was the first night we slept on the mattress. I slept really well! No back pain or shoulder pain when I woke up. I am a side sleeper and have kind of a bum shoulder so that was nice. I did have a tiny bit of soreness but that's with any new mattress as your body adjusts. It went away within the first 30 mins of being awake. I plan on doing an update after a month of laying on the mattress. But overall as of right now I am super impressed! Great customer service in store, high quality mattress you can tell has great craftsmanship, efficient and quick delivery/setup, and a great nights sleep! So happy I chose to go local!

Great service from start to finish. The staff was friendly, patient, and very knowledgeable about…read morethe differences in bedding and pillows, taking the time to explain options and make helpful recommendations. They made the whole experience easy and comfortable, and I felt confident in my purchase when I left. Highly recommend.

I purchased my mattress the end of November and called in my complaint yesterday. I was told the…read moremattress was only guaranteed fro 4 months. I was not given any information about that at the time of purchase. I was referred to the visit the headquarters on line. That proved an impossible task requiring me to remove and photograph my mattress, box spring and frame. There were no inspectors available in my area to pay to inspect it. I feel I wasnot treated fairly or in a business like manner. I only asked for a credit to replace a faulty mattress and buy a better one.

Ayanna was wonderful to work with in helping select a new mattress for my teenage son. It was a fun…read moreprocess and she provided exceptional service!

Caleb was very easy to work with. He was very helpful and knowledgeable. When definitely go buy a…read moremattress from him again!

Mark and Stephan were kind and extremely helpful. There were no high pressure sales tactics, Mark…read morelet me lead the way on what I wanted. I have hypermobile EDS so all my joints are garbage, and i recently slipped a disk in my back. My physical therapist recommended a memory foam bed and a zero gravity recliner. My sister and mom have degenerative disk disease, so they've been customers of relax the back down in Texas for years, so I knew to come here. I got a tempurpedic memory foam mattress with an adjustable base. They have new cooling memory foam mattresses now so we hopefully won't have to worry about overheating at night. The adjustable base lets me adjust the head, legs, and even lumbar support, and it's a split frame so my husband and I can have our own settings. It's going to be so good for both my back and my sleep apnea. I also got a humantouch zero gravity recliner with both heat and massage. My physical therapist said sitting on a squishy couch without proper back or neck support was not doing my body any favors, and this chair is a wonderful alternative. There were some issues getting financing set up with Synchrony but Mark patiently worked through all of them, calling the company and getting everything set up. Since my back hurt I stayed in the recliner while he brought things to me as needed. They have all sorts of things in the store- massage chairs, zero gravity, power lift chairs, mattresses, adjustable bases, pillows, support cushions, desk chairs, desks, braces, and more.

This is the Go To place for chairs for back and neck pain, because of the knowledgeable staff…read more My fist visit here, Mark helped me. I came in for a kneeling chair, and told him about my car accident back and neck pains. The kneeling chair is the most affordable. Mark showed me a $4000 chair, which was comfortable, but not for my wallet. I bought the kneeling chair and brought it home. Maybe I was having too much fun rocking on it, and it triggered my whiplash. I had to see my doctor, and returned the chair within 2 days. No problem with returns! This time Stacy was there. I went over my whole car accident back and neck pain, and now whiplash. Stacy said she wouldn't have sold me the rocking kneeling chair. So I said, okay, I'm in so much pain, can you help me get this right? She showed me the $4000 chair. Sorry, it's too expensive. I felt like Goldilocks, trying out all the different chairs until we found one that was "Just right". I love this store, because it's like a shoe store, where the expert fits me to the chair, and adjusts it to fit me. I was so relieved. Staci fitted me to the Navy blue X-Chair and put it in my car for me. Now I'm out of excruciating pain, and am totally humbled by this experience. When you have a special needs back, and a $200 Costco chair puts you in so much pain, be prepared for paying more for a back and neck chair that works.

Dallas Ward is wonderful to work with. No pressure, well-informed about products. He is…read moreprofessional with a nice sense of humor, which I appreciate. He understands people, he listens, and has years of experience. I shopped around and around then circled back to Dallas at BedMart, Tanasbourne. We purchased the bed today and it arrives tomorrow. Yay!

DAVE was very patience and helpful. Beds have changed a lot in the last 10 years…read more I purchased a Sealy hybrid (SMB Silver Chill) with an adjustable base. I LOVE it and highly recommend the store. I felt completely safe with their COVID protocol. THANKS.

For minimalist furniture this is the besta place to go…read more Lots of options for Italian Designer at a reasonable and accessible price for people. Great quality for the value of the furniture. Service is great. The Sales Rep answered all our questions and helped us with everything. Definitely the place to buy your furniture. Huge show room.

We ordered a Stressless chair with a walnut stained base. We took the walnut sample outside in the…read morelight (we have a lot of natural light in our house,) and chose it for the base color. Yes, we signed a waiver about dye lots and matching color variance. However, our base was clearly a greyer shade than the walnut sample which was clearly golder in color. I do not believe the color of walnut on our chair exists naturally in the universe. It did not match the sample. However, it matched the furniture bases on the floor that said they were walnut, but clearly they were leaning toward a grey shade and had not been pointed out to us when we made our purchase. I asked if there was anything they could do. Did they offer me ANYTHING? NO, except to order a new base in another color which would cost more money for us. Did they offer to have someone re-stain it? No. Did they offer to exchange it and use ours as a floor sample? No? They offered nothing, and clearly, I am not happy to get a $3,000+ chair that we waited several months for with such a clearly flawed color. Be careful when you order from them. Clearly, they are not customer oriented.

Very basic and very hands off kind of place. Felt almost like a warehouse. They carry both new…read moreand used mattresses. Staff were unprofessional and unhelpful. But deals are to be had here.

Every time I visit the store I have good experiences. They have done extremely well with the…read morechallenges of COVID 19. I have known the man who runs the store for years. He is direct, upfront, and one of the nicest men I know. Given the shortages in this industry he has done very well to start up a new store. He works very hard to make sure that everyone gets what they want at the price they want. If you want to know how to run a mattress store spend some time with Francisco. His experience will give you a restful night sleep.