You took away the Post Office - I used that for 20 years!! Everyone is so disappointed. Why did you close it at Christmas of all times? Please bring it back!! I am a Frequent Customer to your store!! read more

Every department in this Bel Air was so helpful this Christmas. We can't say enough. From the meat and seafood department to the bakery and also the cashiers. Ty from helping to make out Christmas Eve so perfect. Vito and Tammy Mellone read more

There was some kind of emergency at the store tonight and there were fire trucks and it was closed. I walked up to throw something in the trash. As I walked by a firefighter who was taking all his gear off told me the store was closed. I said thank you and that I just needed to throw something away. He just smiled as I continued to walk to the trash can in front of the store. Before I could get there a Bel Air employee who was standing there with about 4 other employees starts yelling at me to leave. I told her I just needed to throw something away. She starts screaming and coming toward me that I had to leave now. I asked if there was a trash can I could use and he just kept yelled at us to leave now and waving he hands at us. I walked away with my son who is now terrified. As we walk past the other entrance another employee was standing there alone. My son asked him what happened. This employee nicely said there was an incident but that everything was going to be ok, that he didn't need to worry and he wished us a Merry Christmas. I'm so glad there was one kind employee that was nice enough not to scare my kid. There's no way she was yelling at me for my safety either. There were 5 employees standing at the entrance with her. Had there been some kind of imminent danger they would not have been there and the firefighter wouldn't have allowed me to continue walking toward the store. I have never been treated so rudely and by the previous reviews sounds like I am not alone. I will be avoiding this store in the future. read more

This is an incredible place filled with friendly workers. Special thanks to Erik, who is the most courteous and friendly employee there - always manages to make me crack a smile, and quick to help. read more

We love our neighborhood Bel-Air! SUPER fans of bakery and deli! Home cook, always on mission for FRESH and unique items. Produce selection is vast, with huge organic selection. Almost have Hubby ready for MOSTLY vegetarian lifestyle! Deli always has great selection, ESPECIALLY when needing to pick up something for a picnic/potluck and my busy schedule did not allow for home prep! Floral department is decent, and the Peet's counter is always a plus. LOVE running into friends here every time we go, and that many checkers/courtesy clerks are former and current athletes we've coached at our High School. Great location, two thumbs up! read more

I've shopped at Bel Air on Sunset for decades and have always been pleased with customer service at check out, bakery, post office. Lately the produce is not so good. The organic kale was limp and there was an only three leaves in the bunch. Husks on the corn on the cob is dry and brown and looks old. Zucchini is soft and pitted, not fresh only 3 or 4 there. Disappointed because in the past Bel Air was my favorite place to go. read more

You need to put someone up front with some actual authority or who is going to do their job... I was there at 12:30 this afternoon and he let a woman storm right past him screaming "NO" when told of the mask requirement to enter. All he could do was stutter, as I am sure this is an almost impossible job when dealing with this type of person. This is so disgusting and unsafe for the employees and those shopping. Some people have compromised immune systems and it sickens me others are so selfish. She could have been asymptomatic and infected him and everyone around her while yelling. I am ashamed to say I live in an area where people do not understand public health. I will no longer shop here, as there are many other stores nearby that take people's health seriously. Do yourself a favor and avoid this store if you actually care about you and your family's health. They even wear shirts that proclaim health is a priority... give me a break. read more

I knew there was a reason I never shop here now there is one more on the list! Went into the Deli to get a single block of American Cheese...they only sell American cheese 'pre-sliced'!! Oh well off to Safeway I go they'll take this $100 Gladly! read more

This is my go-to grocery store and post office. I live right up the street so I am definitely a regular here. Bel Air has fresh produce, a great meat selection (I love the Gorgonzola burgers in the meat case) and everything else you would expect and need from a grocery store. The customer service is also great. Everyone is always friendly and helpful! read more

I like them for their cleanliness, friendly service and convenient location (Walking distance) to my house. I usually only shop there, if I only need one or two items or want to pick up a movie at the Redbox machine (Located inside). We do the majority of our food shopping at several other stores. Those stores are more affordable. Bel Air stores are generally more expensive than other stores. Otherwise, I really like their stores. read more

My least favorite supermarket in Rocklin. They have very nice customer service - which is great - but I have always had bad luck buying produce here. I'm talking about both organic and non-organic .. it's been really sub-par every time, and after it happening for the fifth straight time I'm writing this review. Also: a few months ago, I bought some mushrooms and steak from here for dinner that night .. and ended up getting violenty ill. I had no appetite for the next two days - it was brutal. read more

First of all, let me start of with, Cindy and Debbie who work the mail center/ customer service are 5 Star employees. They are always friendly and have great customer service skills. The same also goes to the guys in the meat and produce department. Now as far as the deli goes, I just skip it now and drive down to Conte Brothers in Sac for my deli needs. The deli is so understaffed that if they are making sandwiches, plan on waiting forever to get someone to slice meat or get you a deli salad. It also seems that many times when I'm in, that they only have one employee working and they're usually making sandwiches. My major complaint though is with the older woman that works the floral department. If I could give her zero stars, I would. She is just rude, rude, rude! I'm in the store on a regular basis dropping off items for the mail center which is next to the floral department. I have viewed her for a couple of months now at least twice a week and her interaction with customers is not good. The other day a customer asked about a corsage and the clerk gave a big sigh and told her that it takes time...in other words, she didn't want to do it. When she's talking to other employees, she always seems to be complaining about something about the store. She's hit me with her cart one time when I was standing in line for the mail center and just kept going! She's not a very customer service oriented employee! read more

Excellent customer service tonight! Kudos to Adam in deli and Fuad for going the extra mile with their time. They both were efficient and caring to make sure I received groceries needed. Thanks for such great customer service gentlemen! read more

Went to the store to grab some groceries and made the first stop at the deli, with a sign on the counter that says open daily 6am - 9pm and it was 8:10pm and the way I was greeted was,"The deli is closed." The girl behind the counter named Savannah was rude and I had pointed out that the sign says until 9pm and her response once again was,"No the deli is closed." A clerk named Sonja was near by who knows me by name and I asked her what's the deal with the deli and she asked Savannah if the slicer was already cleaned and was told yes and I was told sorry Jenn. So for working parents like myself that have kids in sports and other responsibilities to tend to and I can finally make it to the store around 8pm to be told the deli is closed is unacceptable. You should change the sign if that's the case. I stopped shopping at another local store for the same issue and tonight my son and I left to go shop at The Nugget where they gladly greeted us and helped us with our deli needs. read more

I have been shopping at Bel Air Rocklin since I moved to Rocklin in February 1999. I can't say enough about this particular store and the team that serves our community. Of course, Johnny has to be my favorite clerk. He is incredibly friendly and remembers his customer's names. I love that! Makes me feel like I am home. I drive past two grocery stores to get to this store ... on a near-daily basis. I so enjoy seeing the kids in my community come in as courtesy clerks in high school and before they go off to college. Did I mention the music. Yep, they keep it real. None of that fake music stuff which obviously keeps us suburban moms bouncing to the beat. Did I mention the team at the postal office. Amazing! Been there since the beginning of time, I think. They are helpful, efficient, and keep on smiling through all those crazy shipping questions. Certainly many of them were working this space before EBAY and AMAZON. But, they are certainly experts on how to roll, fold, squeeze, and seal any number of packages. Thanks for being part of our community! You are a great team. Melissa read more

My favorite grocery store in the greater Rocklin area. Clean, well-stocked. Great produce. Great seafood dept. Great friendly service. The other day I actually went to Safeway since it was on the way home, and left after 5 minutes and drove to my beloved Bel Air. I find that the prices at Bel Air/Raley's are usually lower than their competitors (excluding Costco and Winco). read more

This is my local Bel-Air, and I live right next to it. I am here at least 3 times a week, and the staff is spectacular! They always remember the regulars, and go out of their way to help you. I typically don't get stuff from the deli, as most delis in grocery stores are kinda nasty. The prices are higher than say Wal-Mart or Safeway, but I go here for the convenience. read more

The store was renovated so it's super clean and shiny, big aisles, self-checkout stations, their everyday rewards are a cut above Safeways and other store's member programs. Plus they're always so much more friendly here. read more

Bel Air - Grocery Near Me - Rocklin, California

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Donyvon in the bakery was so nice and did exactly what I wanted for my cakes! Thanks donyvon!

Don't have much experience with this store aside from deli services but I have nothing but kind words to say. Got a dagwood sandwich from the deli and it was huge, delicious and kindly served. I appreciate good service and the gentleman behind the counter was on top of his game! Would recommend as a quick solution for lunch! read more

I usually go into Bel Air for only two things: the post office and the Wells Fargo ATM. As a grocery store, this thing needs work. Having the post office is way convenient because the other one is clear on the other side of town. But overall the store is very dated, small and the selection is not to my liking. That said, the staff here has always been very nice and helpful when I have been in there. The people deserve high marks, but Raleys needs to invest some cash into updating this place. Unlike some other comments, I actually like having the self-checkout. If you need something quick, it's usually a very fast way to checkout. read more

love their deli section salads. Fresh, local produce, excellent combinations of flavor. Favorites: black rice and mango/bell pepper; quinoa kale walnut blueberry broccoli SuperFood Ancient Grain (yep....that is one title!) and the Southeast Asian Cucumber magnificence. read more

Bel Air - Hannah pence salads - Grocery Near Me - Rocklin, California

Excellent, clean, friendly and beautiful store. From the time you walk in until the time you leave, the customer experience is so positive and the team so genuine and helpful. Always a happy customer read more

They always have the best music overhead. been coming here since 1993 when we bought our first home. I try to stay loyal to this store even though Albertsons, (now savemart is closer to me. This was the OG in Stanford Ranch so it's got my business. :) read more

I don't know the lady's name who runs the meat, fish dept but she is AWESOME...the Nordstrom of supermarkets. She offered to rinse my fish and asked if I'd like her to season it so it's all ready to pop in the oven. She was incredibly friendly, all smiles. She told me about the chicken that was on special and even offered to clean it and season it to my liking as well. She is a keeper, and I won't buy anywhere else because of her. read more

Butchers seem unhappy to assist customers. Got some ribs and asked for some rub on them. At first he refused then told us to buy already marinated ribs. When I asked for the rub again he asked us if we had BBQ sauce and we said yes - but we still wanted the rub. He said well the ribs are frozen and the rub won't stick. I said it will be fine since we are defrosting them for dinner. He took them in the back with another butcher dressed all in black and they stared out at us waiting the whole time they put the rub on. When we got home and unwrapped the ribs they had at most 1/8 teaspoon rub on both racks. Where has customer service gone? Definitely not in the butcher department at Bel Air off Stanford Ranch Rd. We will not shop there again - customer lost - soon no Bel Air. read more

This Bel Air is always clean, stocked well and the staff is über friendly. I like that they have a large selection of vitamins and supplements here for a reasonable price. The meat selection is great and you can usually find some good steak on sale. read more

Bel Air - Play Care while you shop (M-F: 10:00-6:00, S-S: 10:00-4:00) - Grocery Near Me - Rocklin, California

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Love this Bel Air! I normally hate Bel Air because I think it's a tad too expensive. However, this Bel Air never has any lines and the bakery is AMAZING. read more

Shopped there often,but today I purchased 3 packages of baby back ribs and 2 of the 3 were bad and I mean real bad smell went throughout my house right when I opened packages.I called one 800 number and they connected me to manager and he doesn't know how to express empathy And wanted me to bring the stinky ribs back into store,so I called 1-800 number and guys said he couldn't help cause of manager says to bring them back then thats what we have to do.So put smelly ribs into my car so now not only do I have to get smell out of my house I have to get out of clothes and my car.I track down manager and he throws bag by rest of go backs and I explained you probably want to get them out of store.He did offer refund ,empathy still lacking and I asked why did I have to bring these back and why couldn't I send a picture and get credit on my rewards account and he said they can't text and I asked if he had an email and he said he did and I said this is a very bad experience and not likely coming back and def never buying ribs here read more

Four stars for a nice, clean supermarket really friendly staff. I like coming here although it's a little more expensive than winco. The supermarket itself is always very clean and I always enjoy talking to the staff because they're so friendly. I don't shop here for weekly supermarket shopping but sometimes come here for special treats. I recommend their bakery and deli since both have really good food. Thanks. read more

Found this place during a business trip in Sacto. I wanted some milk and snacks. But they had this great selection of unusual soda pops! My husband and I are soda pop fiends. They had all these fantastic flavors like blueberry, apple beer (instead of root beer), kickapoo (lemon lime), Nugrape, Captain Eli's lemon lime, big red, Bubble Up and a huge variety of root beers and other pops local to states across the South and Midwest. We had a lot of fun sipping and trying all of these. They also have cream sodas and grape and orange soda pop too. I will probably check this out again next time I'm in town. Fizzy and fun! Why isn't there a Bel Air near me? read more

A great neighborhood store in the heart of Rocklin with a friendly staff! Produce is always high quality and very fresh. Great meat department with knowledgable butchers and yummy marinades. Excellent bakery with a wide variety of breads, cookies and cakes. Great deli with pre-made salads and to-order sandwiches. read more

This review is specifically for the bakery. I'm not a bell air shopper but decided to order my baby shower cake through Bel Airs bakery and was very pleased. I found a cake in the book they have on display and the associate working informed me that the size cake I wanted doesn't come in that exact style but that she could accommodate and make a sheet cake almost exactly the same style. The price was very reasonable and I ended up getting there earlier than my pick up time and was still able to get the cake. It looked amazing and tasted even better. I highly recommend Bel Air for any bakery needs. read more

My husband and I have been going to Bel Air here in Rocklin for over 14 years. I am completely frustrated with this store. On numerous occasions the products are out dated (including this past Sunday). We had to go to Savemart to complete our shopping due to the insufficient quantity of milk (they were out). We politely informed the cashier. The response was a complete lack for our concern and he proceeded to discuss the break schedule with the person bagging groceries in the line over from us. This is not what Bel Air use to be and am appalled by how disinterested the service has become. Nugget will be getting our future business. read more

While I still love my Belair store, the recent 'face lift' now makes it look like every other BelAir/Raleys in town. The charm and neighborhood feel is GONE. Not a fan. read more

I am new to California so Bel-Air is new to me. I love it. It is vegan/vegetarian friendly with all the alternatives to dairy and meat (tofu lunch meats, veganaise, soy cream cheese, etc.). And my goodness, I have never seen such happy and willing to help workers. They approach you to ask to help. They are friendly and upbeat. Amazing service staff and customer service. This is my store. read more

The best place to shop when you're in a rush. Plenty of checkers and four bays of Self Checkouts. Very helpful staff, I came in one night getting cold mess for my three year old and was immediately helped. Wasn't for her, I would have bought the wrong things. Great place. read more

I've only been here a few times but have never hadqa problem. The staff is friendly and helpful and the store is clean. I usually use this place as a stop for Red Box returns since it's close to Mom. read more

You got to give them props for trying to carry organic, however who's going to buy organic food that is aged out? Frustrating to see Aged out produce at such a high price. Although convenient not worth the money guess I'll drive to Whole Foods read more

The best thing about Bel Air is happening right now! It is Dungeness Crab season and Bel-Air will clean them for you. ...While Bel Air doesn't have all the fresh stuff that Nugget Market has, I trust Bel-Air to do my produce shopping. ...They have a pharmacy, and a Wells Fargo ATM. ...Having someone help you with your grocery bags is also nice. ...Two ways to improve? Carry Colossal shrimp all the time (ala Nugget), and have a bigger selection of refrigerated soda. read more