It is isn't that often that every single aspect of a large contracting job goes perfectly. But from the very first call to Bellows Plumbing to inquire about installing a new furnace, air conditioning and replacing the duct work, everything was 5 star! Our estimator, Pete was out right on schedule and took an hour to closely review our home as well as crawling under the house. We discussed different options and together came up with the package that was best for us and at a fair price. We felt no pressure to buy and there was no upsell. Patrick in the office was great with the scheduling and answered all my many questions as the installation date grew near. But the real treat for us were the installers. Robert and Sean were the nicest, most competent, and most customer friendly contractors we have ever had working on our home. They clearly knew their work to perfection, and the results showed. But more than that, they were considerate, patient and always professional. Their efforts to make sure we were comfortable with them being in and around our house for several days and their desire to make sure we were satisfied at every step was clearly evident. And as I said, the results of the job was excellent. We are so happy with our new HVAC system from Bellows Plumbing. read more

Bellows just replaced my furnace with a new Lennox model. I had 3 bids and Bellows was very competitive. Working with them was easy. Chelsea was our main contact and she coordinated everything. We appreciated how responsive she was, always following up and letting us know where we were in the process. She was a pleasure to work with. Trey did the installation, and again, great guy with great skills. He was on time and got the job done faster than estimated. All houses are different and can bring different challenges in replacing a furnace. Trey was able to calmly assess the situation and figure out the best way to make the furnace work with as much of the existing ducting and space available. Bellows does not consider the job done until I was completely satisfied. Great people, great service, great products. Highly recommended. read more

Wow! At first we couldn't find our kitchen sink problem. All the valves and pipes were dry. Then he heard a drip and figured out it was our faucet. Bellows replaced the faucet with a better one and now our kitchen is operational again. Thank you Bellows! read more

Jeremy showed up on time 1st calling to let me know his exact arrival. The Rinnai Air Handler unit had a problem fitting that the installer {a local who I won't disparage in this review BUT will on his listing :( }. Jeremy solved the problem and also connected the fan only mode that was left unattended. He got heat running (I know, it's been record hot but I'm beating the coming cold) and checked the rest of the system. In all, it was one of the best service experiences I've had and I'd call them back anytime for my Rinnai service needs. read more

They helped us with an inspection of a property we have in escrow in Fairfax. They were friendly, prompt, and the inspection cost was reasonable. Their quotes seem to be inline with what I would expect for the work they suggested. What more can I ask for. read more

I called Bellows to fix the clogged kitchen drain which another plumber failed to fix. Matt from Bellows arrived on time, fixed the problem and kept everything clean in the process. Very professional job for a reasonable price, I'll definitely call Bellows again. read more

We are on the Bellows annual service contract, and we just had their technician Paul come out for our regular maintenance call. He went above and beyond! Not only did he do the required maintenance on the list, but checked several other things as well, and gave us a bunch of tips on how to keep our plumbing problem-free going forward. All our plumbing is about ten years old, and things are starting to show wear, so this is timely. We definitely need a new kitchen faucet, and he tipped us off to the fact that ours has a lifetime warranty from the manufacturer, hopefully saving us a few hundred dollars on a new one! If that doesn't work out, his suggestion for a replacement was perfect, and we'll definitely ask for him to come back and put in whichever one we end up with. read more

I have had a great experience using this company. they are extremely efficient and professional. last month when my unit wasn't working they made very effort to get someone to my house before the weekend knowing I had a baby and really needed my air working. Recently they also installed a new air filter unit and accommodated to my schedule and then finished the job quicker the estimated. I will be using them for any needs we have with plumbing in the future as well. read more

Bellows provided wonderful service and quality work. They were professional, on time, quick, clean, and all around great. We highly recommend them and would definitely be using them in the future! read more

Bellows was quick to respond to our call. They were accurate with their arrival time. The service man, Jeremy, was professional and courteous. He educated us on maintaining our unit and explained the "club membership" which turns out to be great deal. I highly recommend this company. Thanks Bellows read more

Miguel arrived promptly to evaluate our furnace & duct system. He found & showed us how our old ducts are deteriorating, & efficiently prepared a bid for replacement. There was no high-pressure sales pitch; but we were able to see for ourselves what is needed. Miguel was professional, well informed, and personable. read more

After reading other great Yelp reviews about this company, I called them to reroute our bathroom heating duct from one location to another. On the same day, a very professional technician from Bellows (Kenta) was available. He studied the site carefully before giving me the estimate. This required that he climb under the house, which told me that he knew how to properly assess the scope of our job. The crew came yesterday with all the necessary equipment and got the job done in about 3 hours. Today I got a follow-up call from company owner Patrick, which is a courtesy that I find very welcome in today's world. In summary, from the answering service receptionists to the owner, all the contacts have been positive. I am happy to know that this company has a location in Marin. read more

We turned on the heater for the first time this Fall and nothing happened. We called Bellows and Jason arrived the next day to check out the problem. He ordered the part and was back the following week to make the repair. Jason was knowledgeable and professional yet very friendly. The 'girls' who answered the office phone were delightful as well. I couldn't have asked for a better experience. This was our first time using the company but it will not be the last, I assure you. Thank you Jason and the whole Bellows Plumbing team! read more

When it got really hot over the summer, we decided to put air conditioning in our mid-century house. I called the company that had installed our heating system, and they never called me back, so I called Bellows based upon their Yelp rating. Jason is a true professional, knows his stuff, and promptly gave us a reasonable quote. Then, they did a beautiful job installing our air conditioning system. It really looks nice, both outside and inside the house. Finally, when the city had questions about the permit, Chelsea worked tirelessly to get the city's concerns answered, and get the installation permit signed off. In the end, the city signed off on the work without any changes. The air conditioner works perfectly. I was so impressed with Bellows that I signed up for their annual maintenance plan, which seems like a really good deal. read more

My house was in need of a serious upgrade. I looked at other Heating and Air companies and I always felt like I was being pushed to do more than what my house needed. Jason met me at my house and explained to me the variety of options available to me. He was not pushy and helped me pick the right unit for my house. The crew who came to my house was very efficient and did an amazing job. The unit Jason picked for me has made my house comfortable in the winter with heat and nice and cool during the summer time. From meeting with Jason and his team, I was very comfortable with the work and quality they provided me. Thank you Bellows for your help. read more

Bellows Plumbing really came through. When my elderly mother's furnace died in the middle of a cold spell, Bellows did not make her wait several days to regain heat in her house. Instead, because of her age, they took an employee off a job in order to put in a new furnace for her just so that she could have heat within 24 hours. Thank you, Bellows, for respecting and understanding the situation. Other companies just said sorry and that she would have to be without heat for a week. read more

I was able to get an appointment quickly. Jose came out on time, was able to find the problem and correct exactly what was needed. This was a great result and I would strongly recommend Jose and Bellows to everyone. I will be using Bello read more

Just had my heater replaced. Very smart people, great customer service skills. Gave me good options. Installation was done well and complete. I can't say the price was anything special. Seemed fair though. I have tried different plumbers. I now feel I have one to turn to with trust. read more

I HIGHLY recommend Bellows for furnace work. Kenta (their service tech) cleaned and checked out both of our furnaces today. He did a GREAT job for us, and he was very professional, punctual and easy to work with. Their office staff was very responsive, polite and professional as well. Their prices were very reasonable. This is our first time using Bellows, and we will most definitely be repeat customers in the future. read more

Excellent service. Honest and quick. Our furnace stopped working right in time for the holidays . Trey came out, and within an hour it was fixed. read more

A Bellows representative came to my house to conduct a review of my plumbing needs. Jose was very responsive and courteous and provided a an evaluation which acknowledged that certain repairs were not necessary at this time. I appreciated his honesty and will contact them in the future read more

I had Bellows refurbish the sheet metal duct work in my house. They did a fantastic job. My duct work went from looking like something from a late night scary movie, to looking like a shinny, beautifully crafted system on a NASA space ship. Bellows gave me a quote, which was very reasonable, and that is what it cost. None of the "nickel and dime" extras or add on extra cost BS. They just did it right with a smile. I have to complement the crew who did the work. Happy, professional, clean, costumer needs oriented and competent. I was completely comfortable having these guys in my house. Thanks guys, you were great, and did a terrific job. Thanks Bellows, your company is all 5 star. read more

Danny from Bellows Heating and Cooling was great. He quickly diagnosed the problem with the wiring to our cooling system. We bought our home just under a year ago and weren't familiar with the installation of the HVAC system. Now we have full functionality and can enjoy the Air conditioners full potential. Thank you Bellows! read more

Jason from Bellows was excellent - very courteous and professional. Diagnosed our complex & old water heater/hydronic heating system as either needing adjustment/draining or replacement. We chose adjustment and draining to try our luck and voila! Hot water galore - thanks Jason! So happy to have our hot showers back. read more

Bellows recommended and installed a Mitsubishi multi-split system (ductless - with AC and heat) in our house in Napa. Chelsea responded quickly via email, arranged to meet, clearly explained what it involved, and they got the job done quickly. It's up and running and is a great solution for a small house built in the 1950s without a central system. Betsy S read more

We are very happy with our service from Bellows. They were one of the only companies to promptly return our call, and they were honest in their recommendations for gas furnaces (and didn't try to upsell us unnecessarily). They replaced our gas furnace for a very reasonable cost. Highly recommend! read more

Love the team at Bellows. Front office is polite and prompt in responding. Joseph did a great job diagnosing the problem and fixing. Kept us informed every step of the way read more

Richard - the installer - was on time, efficient and helpful. He was very professional and easy to work with. Likewise, the asbestos removal was clean and quick. Jason gave me a fair price and quoted the work in a reasonable way. The system was rebalanced and works great. read more

I have an old propane stove heater that was at the house when I bought it 11 years ago. Steve was not able to get it working and mentioned that Bellows does not work on this type of heater. He redirected me to another heater company for this and didn't charge me for the call. At my request, he gave me an estimate for a replacement. read more

We replaced our furnace and installed a brand new air conditioning system. These guys were great from start to finish. Jason, the CEO, did the estimate. He was knowledgable, professional and responsive to my follow up questions. He came through with competitive pricing and stuck to it. No upcharge or discrepancies. The installation was done by Del, who knew what he was doing, was willing to answer questions, and did the job well. There were a few details that I requested attention to in the process and he was responsive. The office staff, and Chelsea in particular, was courteous, knowledgable, and responsive to my scheduling needs. I would absolutely recommend them, and will follow up here again if that changes. read more

Job well done! Really nice people who worked hard to help install A/C for our house. The business must be doing pretty well because our installers came up from Santa Cruz to help out their Marin branch. Definitely recommend read more

On a previous visit, I became a member of Bellows, which entitled me to three inspections. Today, Steve inspected the furnace, and Brad and Adam inspected the plumbing. They were all courteous, professional and knowledgable. They conducted their inspections, explained the state of my furnace and plumbing, and did not try to oversell me on repair work. Steve recommended an easy fix to stop heat from escaping into my addict. The only plumbing repair had to do with a squeaky toilet, that I brought to their attention. A new valve was required. My house is in great shape. I highly recommend Bellows. read more

Great service from start to finish. Chelsea was prompt, informative and friendly during her in-home visit to quote the job. Dell and Richard installed a Mitsubishi mini split. Their work was high quality, super neat. They were extremely flexible in moving the condenser around where we wanted it. Jason, who I spoke to over the phone several times, always had answers to my questions. I got 3 quotes for this job and Bellows was the most competitive price. read more

We have worked with Bellows for the past 13 years of owning our home in Santa Cruz. They are totally responsive, professional and always do quality work. Andrew is a gem and always, always knows how to diagnose and fix. Everyone they have sent is great. High marks for Bellows! read more

Miguel called to let me know he was on his way and arrived at the time he was scheduled. He informed me about what he would be doing and answered all my questions. He was very courteous. Great service! read more

Miguel was very personable, patient, efficient and professional. He took the time to explain the situation and presented a detailed solution. read more

Trey is great. Arrives when he says he's going to and then addresses the problem efficiently and effectively. Offers recommendations on other improvements which I appreciate. First rate service! read more

Very reliable and extremely helpful solving our shower door leaking problem. On time [actually early] and Ian was very pleasant to work with. Many thanks Bellows. read more

I called these guys for a second opinion with my duct works. They gave me straight-up answers and didn't BS me with costly upgrades (not like the other guys). The job actually ended up being much harder than anticipated, which required 3 days of work instead of 2 days. But they didn't complain, nor did charge me anything extra for that. Definitely keeping their number handy for if and when I need them again! read more

Bellows did a great job with our heating and air, Dell did a great job of installing. Great local business that is trustworthy and competent! read more