Tyler was super service oriented and knowledgeable when he serviced my heat pump and replaced the capacitor. 10/10 customer experience, he went above and beyond read more

Requested service call. Was told tech would arrive on Monday. Got text on Sunday cancelling appointment with no explanation. Called Monday morning. Ending up talking with an AI andwering machine which told us apt would happen as scheduled Immediately got a call from a human who said they couldn't make it until next week This was for AC service in the middle of a heat wave read more

Look for Alternatives BelRed installed a pretty high-dollar, high-efficiency gas furnace years before I bought my house and it vibrated the whole kitchen wall when running so you could hear or feel it in practically every room of the house. I had them come out to inspect and "tune" the system when I moved in, but any mention of the noise was just met with condescension and redirection (they were more interested in selling recurring services). Shortly thereafter, I had a different company install an air conditioner and after they rebuilt the air handler there is barely any noise when it runs. Fast forward many years, BelRed just installed the pictured heat pump next door and it sounds like a dump-truck idling right against our bedroom wall. I looked up the manufacturer and evidently there are lots of people that complain about how noisy these heat pumps are. I have 3 recently installed heat pumps, 4 if you count the refrigerator, and none of them make anywhere near as much noise as this thing does, and evidently after many years of complaints the company actually INCREASED the published decibel rating from 60dB to 70dB so they could keep saying, "That's normal." So the end result is that BelRed is selling and installing a system that by definition violates the city noise ordinance of 60dB -- how wonderful for me. On the installation side, I would caution anyone getting a heat pump installed to be very particular with how the contractors setup the handling of the condensate (water). Heat pumps make a lot of water, so there should be well designed way to deal with all that water that will work effectively in both the summer and the winter. So definitely ask questions about how the system is going to drain when temperatures are below freezing. From the picture (taken from my yard), you can see that instead of using a drain line, this unit was just put in the middle of a drain pan with a length of PVC pipe across the walkway. Aside from the obvious trip hazard, since drain pan pipe fittings are on the side (above the bottom of the pan), there will ALWAYS be water in this pan, and since it is out in the open, it will always have leaves, debris, mold, bacteria, and mosquitoes growing in it. So my recommendation is to look for alternatives instead of using BelRed. read more

BelRed - Heating & Air Conditioning/HVAC Near Me - Woodinville, Washington

--THEY GHOSTED ME AFTER $9,000-- They replaced my old quiet multi-stage furnace with what was supposed to be a new quiet multi-stage furnace. What I got is a furnace that has a very loud return/intake which makes it very loud in my living area where the intake vent is located. Two difference technicians came out after the install and fiddled with the unit, which did absolutely nothing. After the second person did nothing he said he would go back to his team and talk about a solution. I received no call back. I called multiple times and left multiple messages explaining the situation and that it was not acceptable. I also asked that we explore a new solution where they would do some additional work which I WOULD PAY THEM FOR, and RECEIVED NO CALL BACK. 2 1/2 WEEKS AND NO CONTACT. *****DO NOT SPEND MONEY WITH THESE PEOPLE***** My Service was completed early March 2026 read more

Scheduling was a flash. The technician was professional and knowledgeable. Communication about house call fee was upfront. Will use them again for other projects. read more

We purchased from and had our Mitsubishi mini split system installed by Belred heating 8 yrs ago. For the last couple years, the system has become less and less effective. This spring when we tried to use the a/c, it was not cooling at all. I contacted Belred and asked if a technician could come out to check the system as I suspected there was a refrigerant leak somewhere. The repairman arrived and checked the main cooling unit. After several minutes, he told us that the system was, and I quote "leaking from everywhere" and would likely cost more to repair than a new system. He also said that because it was 8 years old, it was near the end of its service life. I was of course dubious of what I was told. I asked to have a repair technician look at my system however, I feel like I was sent a salesman instead. He was happy to discuss the cost of a new system and was also happy to charge me $230 dollars for the service call. Fortunately, I was able to find a reputable company and a technician who was able to pinpoint the leak in one of the lines in less that 30 minutes. And that the system I have is top of the line and should last for many years, especially in Seattle where it is not in constant use. So, he was able to repair the leak and charge the system for less than $1,500 dollars. My a/c is now cooling better than ever. I am very upset that I paid for a service call that was nothing more than someone trying to sell me something I did not need. However, I feel even worse for the people who get taken for thousands of dollars by companies that practice these sales tactics. Alan N read more

I have used Bel red for nearly 20 years and appreciate the quality of their work, value, and customer service. Jeff, a tech, arrived quickly, used booties to protect the flooring, and provided quality service for our furnace. read more

Company fails multiple times to update information in their systems over many many attempts. No way you can trust them to fix things on your house. Taking the work we need done elsewhere. read more

The good: when we needed them, they came through with the repairs and replacement. The bad: HORRIBLE communication. After they installed a completely new system, there wasn't any meaningful breakdown of the costs! No subtotal for the furnace or heat pump. They partly sold me on the system telling me that it would qualify for an energy credit on my taxes. BUT without the cost of the aforementioned items, there is no way to claim the energy credit on IRS tax forms. EXTREMELY disappointed. Called them 4 or 5X to try and get the itemized invoice and got several generic emails with the same non-itemized invoice before getting the final, identical, non-itemized invoice that said they were unable to itemize the "packaged" deal. Would not recommend them to install a system IF they can't give you an itemized bill. read more

I contacted BelRed Heating for servicing of my furnace that stopped running, after not turning it on for several months throughout the summer. I've been a customer of BelRed Heating for many years, and have been very pleased with their service. After making an emergency appointment, Technician Hector Curiel came out, and analyzed, and identified the issue. He had the furnace up and running quickly. Hector was professional, knowledgeable, efficient and courteous. He explained the problem, answered my questions, and offered tips and recommendations to improve the efficiency of my furnace. I recognize Hector as a very competent technician, and highly recommend him and BelRed Heating for furnace servicing! read more

The service technician came to diagnose a system malfunction and after hours of diagnosis, and maintenance of my furnace informed me that my heat pump was not working. The problem is that the heat pump was working just fine before the technician came to work on the unit. Now, the supervisor, Stephen Mendoza, refuses to send a technician to fix my heat pump unless a balance from an unrelated maintenance is paid in full. If they broke my heat pump, they should come and fix it without holding a balance over my head. read more

I was told by a different company that I needed to urgently replace my furnace because of carbon monoxide (it is 23 yrs old). He said that if I turned on the heat, I would be getting at least 9ppm into the house. I called BelRed for a second opinion. Hector arrived and was extremely courteous, professional, and friendly. He was transparent with everything he did. He took pictures showing a crack in my heat exchanger. Then he measured for carbon monoxide both next to the furnace and at a vent while the heat was turned on - both were 0. He asked where the previous company had measured which was with the cover off the furnace and just a little inside - yes, there is carbon monoxide there but since I don't keep the cover off, I'm not being exposed to it. Hector was very professional - there was no pressure even though he did recommend replacing the furnace. He gave me pricing and options for repair work. Then offered to have a sales person come by if I was interested in replacement instead of repair. What I really liked about Hector was his knowledge, transparency, and earnestness. He came across as trustworthy. He knew what he was doing and educated me as he went. What I liked about BelRed was that they separate their repairmen from their salesmen. Hector was there to help repair my furnace, not necessarily to make a sale. This helped create a pressure-free environment which made a positive impression. I did end up reaching out to BelRed for a quote for a heat pump. read more

I need to update my review (see below). Having put me on the 'priority list,' they came on an on-call basus and replaced the faulty GFI outlet. They were quick and professional, which I greatly appreciated. So, ultimately I was satisfied with the work. The repair made in October has already blown. Whe. I called to get the repair redone, I was told, 'we are too busy to help you. We can schedule a visit in two weeks.' So, they made a bad repair, NOW I have to go without power on an entire wall in my bathroom for two weeks. How is this, 'gold standard service.' It isn't. read more

Total dissatisfaction with Belred once again. We woke up this morning to the furnace not working and called Belred who actually sold and installed the unit. We were offered a service appointment 3 days later! This is not the only time we've had issues with them; two years ago they came out for a service call and the tech was trying to convince us to spend $1000 for a part that did not need replacing. Luckily we called a different company who fixed the problem quickly for $189 (service call fee). Stay away from them! read more

Terrible, scheduled during the promo offer from the radio with the service repr. using promo on the furnace + discount on Heatpump maintenance. Set for a month wait, now a tech comes out and give another side story for a double charge. I will Never call this company again. No need to schedule a svc maintenance where they said just to check to make sure it works...which we can tell if the system is or not. I expected for more throughout and clean up maintenance. read more

Just had a low temp heat pump installed in Bellevue WA. Everyone has been knowable. Currently there are rebates that BellRed handled. The install was faster and smoother than expected, staff included install technicians and electricians. All showed up as scheduled and finished quickly. Great company to work with highly recommended. read more

BelRed - low temperature heat pump with variable speed fans and compressor. This qualifies for all rebates and will lower HVAC costs. - Heating & Air Conditioning/HVAC Near Me - Woodinville, Washington

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Insane labor prices. $450+ to switch out a thermostat, that's not even including the price of the thermostat. Seattle is expensive, but not this expensive. I suggest checking out some other places.. maybe because they're now under a larger company, prices are blown way out of proportion. Ended up going with a different company that charged $150. Wasn't going to post this but they will text you multiple times to leave them reviews. Also got a couple phone calls asking if I wanted to continue with the $450 job. read more

fantastic company I recommend for anybody to get your air ducts Zachary did mine. He did a fantastic job.!!!!

Quick and courteous service. They came the next day which was great when my heat furnace stopped working. However, you have to price shop with them. I was quoted close to $2k which seemed really high. I called couple of other places for same repairs and they quoted little less than half. They did match the price when I shared the other quotes and quickly completed the repairs. I would have given 5* if it wasn't for this massive repair cost discrepancy. read more

I have had the pleasure to work with BelRed for a few years now they also installed a swamp cooler that I'm very happy with. My last experiment was December 2024 after the heater system broke down. Over the course of the repairs, three technicians (Gabriel Guevara, Brandon Norman, and Hector Curiel) came to the house at different times to take fix the issue. They were on time, courteous, and knowledgeable as to the workings of the unit and what it took to repair it. A bit pricey but worth it. read more

Justin installed two different electrical items on two different days (had to order a part) and both times he was on time, very pleasant, and very professional. He is obviously very good at his job and I would highly recommend him for any electrical work you need. read more

Evan was knowledgeable, friendly, flexible, and really gave us peace of mind that our furnace would be replaced and we would be taken care of in our new home. We were a bit chaotic with moving in and discovering the depth of the furnace trouble. Evan was the best. Alex and his team did our install and they were efficient, friendly, and so helpful. We have a unique area to replace the furnace and the team didn't blink an eye. They did a fantastic job. read more

Paid $10,000 for a new hvac system. 2 years later the whole thing stops working. Call them up to have it repaired, this company showed up. Claim we need to pay another $10,000 and refuse to honor the warranty from 2 years ago for dubious reasons. Contacting a lawyer to get some advice on small claims. Don't be like me, avoid BelRed at all costs. read more

Lost payments, no heat! Our second payment was Lost by BelRed, costing us many hours to resolve including proving the check was drawn and reissuing a check! Heat isnt working unless its below 40 outside, currently have SPACE HEATERS throughout our house trying to keep it warm enough, house is 60 degrees right now!!!! Heat pump is constantly on blowing cold air around our house making it feel colder than it is. All this AND a HIGH HEATING BILL when the heat isnt even working most the time. When the furnance does click on the house is toasty .. BUT .. there is no way to force it on if its cold in the house. Would have stayed with our old furnance, saved $10k's and had a vacation instead! Techicians have come out several times over since installand now an error message on the thermostat. RIDICULOUS and still COLD! read more

We paid BelRed over $3000 a week ago for replacing a part to repair our heat pump, which is still not working properly. We have made repeated phone calls (5 at last count) asking for a technician to come out and BelRed keeps giving us the run-around. Days after promising it would send a tech, we still have no working air conditioning. read more

BelRed installed our new furnace and heat pump April 2024. We were satisfied with the work. However, fast forward to 2025. We were offered a "free" one year service inspection. It took awhile to schedule the appointment. The service person that came talked and talked and talked. He said we needed the coil pulled and cleaned as well as the heat pump cleaned. This, with their service plan ($250)would cost over $1000. This is with their special discount. We scheduled, 12-5 window. They didn't show. Rescheduled, 12-5 window. Service man called said he wouldn't be here until 7pm. We didn't want a tired worker doing the work on our units. BelRed reception said the service workers were used to working long hours. This is not a good way to take care of your employees. Scheduled again, waited again. Young man came, very nice but could only do half of the job because he did not have he experience to work on the furnace. BelRed insalled the furance so why would they send someone who could not do the work required? Rescheduled againl. It is now over a month trying to get this work done. This was for 12-5 time frame again. The service man called at 6:40 from West Seattle on a rainy Friday eveing saying he could be at our home in Lake Stevens around 7:30 or so!!! No way! By this time my husband had had enough. We requested a refund for the cost of the service contract. I waited until the refund appeared on the credit card before writing this review. This company apparently has no respect for time, their customers or their workers. They were very cavalier about our time. I am 75 and my husband is 93. We don't have enough hours in our lives left to waste time waiting for service people. I scheduled the pull and cleaning of the furnace coil with Cascade Energy Service. I made an appointment, they called half and hour before telling me they were on their way and ETA. They came, they were a few minutes early, did the job and the cost was half of what Bel/Red was going to charge. I will never do business with Bel/Red and will never recommend them to friends and family. read more

BelRed has been our go to company for plumbing, HVAC, electrical for years. They have fair pricing and provide quality services. Recently we had some water pipes replaced under the house by Noah a plumber. He did an excellent job and was very knowledgeable. We also had our annual electrical inspection conducted by Ian M., he was thorough in his work and identified a crossed wire in an outlet and repaired it. We are extremely pleased with BelRed and feel confident in the work that is done. Trust is more like it! Thank you! Raymond M. read more

Husband called BelRed during the holidays for an exterior outlet issue to get our hot tub up and running, as well as fix another indoor outlet issue. (Hot tub had stopped working suddenly after recent outage, but family in town for holidays wanted to soak!) They sent Oscar who was awesome to work with and even came back the next day to make sure everything was working smoothly - Didn't want to leave us without a working garage door. Thank you, Oscar!! Yes, BelRed was pricey, but they were thorough and did a great job - even over New Year's Eve. read more

Our experience with Bel Red was one of the best customer service experiences we have ever had. The crew who came out to install our air conditioning went above and beyond to make sure the design would work for our home. They came out with different people on multiple days to make sure the home would be cooled efficiently and evenly before they confirmed their plan. On top of that, they were so accommodating with the timing and scheduling as we work from home and had some family in town as well. Lastly, we had a different company come out for a quote and they were extremely pushy and slimy and Abel Red was the exact opposite of that, felt like family. read more

I asked an electrician to come out and problem solve an outlet that wasn't working in my kitchen and to place a new outlet on the deck outside bedroom. It was $800 to correct an outlet that didn't work (excessive I believe) and another 300 to place the outlet outside on the deck. They didn't clarify where I wanted the outside outlet. They placed it in a very awkward position. It's sticking out on my deck on a walkway.When I asked them to return and place it where I wanted it they never made contact with me they just went back onto my property and gave me a quote for another $700. I will never work with this company again. So disrespectful and unprofessional. Their estimate was condescending inflammatory. I was not intending to pick a fight. I just wanted them to do the job that I paid them to do and make it right. read more

If you're reading this, find a different vendor. My husband and I purchased a heating and cooling system from your organization in October 2023. We felt good about the purchase until we didn't. The installation was supposed to have been a 2 day install, October 12th and 13th, a Thursday/Friday - but turned into multiple days, with no heat. On October 12th, we were left without heat. The guys left with a portion of the work done at 8:20pm. I purchased them dinner and spent a good amount of money because I felt badly about the lateness of their day. They came back on Friday to finish the project, or so we thought. On October 13th - when the install was complete, we learned that there's an entirely different "guy" who actually turns on the system and that that "guy" wasn't scheduled to turn it on on Friday the 13th. In addition, we learned that no one works on the weekend. The installation team of 2 left the house and provided us with 3 portable heaters but no additional information about when the heat would be turned on. I reached out to Miranda because we were two days into no heat had no idea when to expect it to be turned on. No response from Miranda on the 13th or 14th so I texted again on Sunday, October 15th because we were still without heat. Now it's been 4 days. I didn't hear back from Miranda until Sunday, the 15th. October 15th - received a text back from Miranda stating that we should have had heat back on Friday the 13th and she'd follow up. October 16th - I texted Miranda again at 6:21pm - we still didn't have heat and my husband had heard nothing from BelRed. Miranda texted back and said that the startup was coordinated for October 17th. While the startup finally happened, we had no heat - with an 8 year old daughter in October, for 6 days. Nothing but an apology via text from Miranda. Fast forward to current state. My husband went under the house to look at the new system and found a massive gap in the connection which was heating up our crawl space and not our house. My husband had to temporarily fix the issue and call your technicians to come fix it because we couldn't have the city come out and inspect the system as it was not installed correctly. What would have happened if he didn't go under the house? We would have spent a lot of unnecessary money with the promise from Miranda that this system was going to save us money. It was just a happenstance that my husband found the issue. A tech came out and fixed it in January, I believe, but we were paying for heat that we didn't actually have coming into our house. We were finally able to coordinate the L&I inspector - no help from your team - to come inspect the system. We were told that they system qualified for a $4000.00 rebate. I was told that it's our responsibility to fill out the paperwork and get it to PSE so that we could actually get the money. Your team wasn't helpful in any way. I looked at the invoice to fill out the rebate form and the system that we purchased, according to what I saw, only qualifies for $2400.00 in rebate. I've sent an email to the project coordinator Caleigh, after multiple phone calls to the office prior to emailing. I've received absolutely no follow up from the project coordinator. In addition, I called today to find out how to contact a leader and was told that the receptionist didn't know who the leader is because there's been so much change over the last year. There's no one locally to help. Here's the thing. Customer service will make or break a company. My husband and I both come from the service industry and have high, yet realistic standards for customer service. Our experience has fallen well below any floor that we thought existed. We'd like for a response from someone, anyone who will help us get the rebate that was promised to us. read more

If I were you, I'd avoid this company like the plague. My husband reached out to them because we used Fox, which were bought by this company. Fox was great, this company is trash. My scathing review isn't about work actually being done, which was fine, but rather the CLEAR mismanagement at upper levels that could have ruined my family financially. And yet, despite this debacle, I have yet to hear even a peep from anyone in charge of the company. This company came out to clean our ducts. While doing the work, they noticed that our old furnace was cracked, we shouldn't use it, and had a sales person come out same day to sell us a new furnace. Their sales person was really pushy, which normally is a huge ick for me when it comes to contractors, but it was right before Thanksgiving and we really needed a working furnace. Anyway, since it was literally a 2-day turnaround, we paid in full the day of *via check* for services. The installers took a picture of them with the check, presumably of proof it was given. This was the day before Thanksgiving. They weren't given all the parts, but they came the day after Thanksgiving to install the rest. 2 days later, we got an email saying that out balance was $0, and we thought that was that. CUE to December 7th, we are out of town, and my husband gets a voicemail saying there were some issues with the payment amount. He calls back, office is closed, so he leaves a message. He figured it was some misunderstanding about the 2 service calls, and probably not a big deal. The next day he gets in touch, around 1 pm, he's informed that BelRed was going to charge the full furnace amount, around $9000, on his credit card at 3 pm THAT DAY. Not ONLY would this have destroyed our credit limits, but also, they had proof that they were in possession of the check and our account balance has been $0.00! So we were PANICKING because we had about 90 minutes to figure out WHAT was going on before getting charged. They check had not been cashed. They had lost it "probably in a truck somewhere." What?! Who casually loses a $9000 check?! Anyway, excuses and run-arounds abound, the check was never found and I put a stop order on it. Everyone at the call center/office was very nice, and I appreciate that they deleted our card on file so they couldn't charge it, but who doesn't a) give written warning of a credit card charge, b) maybe give more than 24 hours grace period to figure out why payment hasn't been settled and c) do due diligence of who actually lost the money?! They almost ruined our credit over THEIR mistake! Anyway, the cherry on top was promising someone would come pick up the new check today promptly at 2 pm, and they were 40 minutes late without any communication. If *I* had lost someone's $9000 check and then tried to scare them into a credit card charge because I didn't even bother to look into the payment history, I would have personally driven my butt over there and made sure everything went smoothly ON TIME. P.S. Upper management, if you ever deign to reach out to even apologize for the extreme stress your company put us through, just let me know! read more

I called Belred to go to one of my rentals & troubleshoot & fix what I had figured was probably a simple short probably in an outlet. Ian was sent & quickly found the outlet that was the problem, the charge was a lot more than I expected, I have paid less for far more electrical work. He explained that he had to drive 30 minutes to get there, so just know that if you hire Belred that they will be charging you for every little thing the minute they are dispatched. I for one will never use Belred again, this company is a no go, way too expensive! read more

Got a quote of $700 for garbage disposal unit Installation. Part not included, I was supplying the part myself. Can be reasonable with pricing.Technician was a very friendly and knowledgeable person though. read more

The $99. Fee to be paid for a quote was something I did not wish to pay. So I went with another business due to that factor.

Excellent service! We definitely recommend BelRed. They installed our new furnace a year or so ago, and we're back today for vent cleaning. They were courteous, timely and efficient We are very pleased read more

Daniel was incredible thorough and kind. our air quality already feels loads better after the work he did!

Chase did a great job at running new electrical and getting us all set up for new thermostat, furnace and heat pump! Install was done nicely, no debris left behind and we're super happy! read more

Cash from Bel-Red Heating and Cooling came to our house on 3-May-2025 to do our annual heat pump maintenance . He was very courteous and professional and answered all our questions regarding the maintenance. He even came into the house and had a friendly conversation with us while he was waiting for the air conditioner to reach the temperature he needed to check its performance. Overall, a good experience. read more

We tried to turn our heat on only to find our furnace wasn't working! I called BelRed at 5pm and they were able to send someone out at 9am the next day. Andrew K was an amazing technician. He quickly identified the problem and was able to get the furnace fixed and running in no time. He was very friendly and throughly explained everything that he did. I am very thankful Andrew was able to help us get our heat back on! read more