Well just walking in the door of this expensive restaurant was stressful. The host demanded we know how many we were showing in our party. Next the floors looked really dirty. We sat down and the plates were dirty. The food was just okay. Came home there was a hair in the food. We probably wont be returning as it is too expensive, unsanitary and etc.... read more

Tried this place 3 times now and every time disappointed. There are much better hibachi places out there. Plus the place seems dirty. I got the shrimp Hibachi and it was bland. Having to pay extra for fried rice with your dinner is insane. And not everyone likes chicken fried rice. If you whatnot great Hibachi that is much cheaper try Fang in Lawrenceville read more

The floor was filthy dirty, the service was good. However, we were rushed through our meal. Reservation at 1:30 we got our check at 2:20. Geeeezzzzz, the food was not that good. I ordered the five course meal which included a choice of steam rice or fried. I was charged extra for the fried rice. Also we never got the included desert ice cream. I would never recommend this place for starters it is filthy dirty. read more

We ordered 2 meals! And didn't get any rice! I understand this is a trying time for restaurants but if you cant give complete orders for the amount of money you pay for takeout at an establishment like this you shouldn't be serving anything! We spent $90 on food that couldn't even be enjoyed! When I called they were rude which did make me get mouthy in return in hind sight not my best idea but it's still upsetting. read more

This place is not what it's cracked out to be. The server was extremely busy (he had the whole section himself), and was all over the place. I asked for lemon for my tea and he went over and got me lemon with his hands (after using his pen that was in his mouth). The soup that comes with the meal is very bland. There is no pepper or salt, soy sauce, nor sweeteners on the table. You can't get any substitutions (e.g. white rice for fried rice or noodles instead of rice). If you do want to substitute the rice for noodles, it will cost you an extra $4. Just okay - wouldn't come here in the future. Find another hibachi that doesn't charge for every little thing! read more

This was a wonderful date night dinner! As always it was fantastic! Chef Pablo did a great job cooking for the group. He was very informative to what he was doing and clear and made sure everyone was okay with the steps he took to prepare the food. Jeff was a great server and made sure to always check in on us and see if we needed anything. We started with a California roll, it was perfect! For diner I had got the filet mignon with a cold water lobster it was absolutely stunning! My date had the hibachi chicken she loved it! Over all it was a great dinner and we will certainly be back! read more

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First time there and last unless they make improvements. When we arrived, after the confusion of where it was actually located which is atop a small hill that it seemingly shares with apartment buildings. We come in and are hit with stifling smoke. I'm thinking they need to replace their filters there. Our entire party wasn't there so we had to wait about 10 minutes to be seated. They arrive and we are seated at a congested table setting that hadn't been cleaned (grill) mind you we had to wait. The area between the two table settings had food and debris on the floor and even egg shells, wow!!! We asked the waitress could we move to another table and she asked WHY? Really? So we move to a cleaner table but still food and debris on the floor. This time it was shrimp tails and onion or calamari I'm not sure it was round lol. The Chef Isaiah was friendly and engaging. He did plenty of neat tricks too. He also engaged with my young grand daughter the entire time. The food was good and well seasoned. Best yum yum sauce I've ever had at any hibachi restaurant. There was a mistake with my order but no big deal they took off the portion they charged me. The place is way too expensive . The atmosphere alone isn't appealing or clean enough to be charged what they charge. Furthermore, they do not give you enough portions, rice, noodles, or vegetables to charge patrons those prices. I gave the 2 stars because of the Chef and the seasoning of the food. By the way, I had scallop and calamari. read more

Benihana makes me feel really special inside I feel like a young child swinging on a jungle gym. Every time I go to Benihana it's like getting a nice foot rub, relaxing and gearing up for life ahead. I mean most people don't know this but the owner of Benihana's son is Steve Aioki so if you have a long drive there, throw some of that stuff on. Turn it up all the way and tell your kid keep the iPad in the car, it's time to hang with the family and stop actin like a humanoid. Benihana ain't got time for that. Anyways every time I go there I get the hibachi spicy chicken with the spicy rice. Remind me of Shaq and Kobe. Fire. Recommend to everyone with tastebuds and a pure soul. read more

Always a favorite for family events this has seemed to really take a nose dive recently. The prices have gone up significantly, the service by the staff is very slowly and the restaraunt seems to be not very clean. I've been here twice this past summer and both times our grills were not cleaned until it was time for a meal to be cooked. Very unappetizing to look at while you are looking at a menu. I was also recently seated near the kitchen were 2 of the tables were used for staff breaks or like their lunchroom. Those tables were covered in coats and purses and "stuff". Really unappealing. Also be prepared to smell when you leave. The venting is poor. read more

We come here every now and again, and I've never had any complaints. Tonight was our best experience we've had there! Everything we ordered was cooked perfectly and delicious. Props to the cooks and sushi chef! We had soft shell crab, dumpling, friend rice and scallops, the Las Vegas roll, steak hibachi, and it was all excellent! We sat at the bar, Min waited on us. She was on top of everything, and even brought things that she noticed we may want without us even asking. Excellent service!! read more

DISSAPOINTMENT !!!! thats the only word i can use to decribe this poor excuse for a Benihana fistly ever tho we had a resavation they spilt our family up then i ordered a large amount of sushi and they didnt have have the ingredents to make the rolls and then they just bring it out and expect u to eat it. after that medicore excuse for sushi i decided to try habatchi witch was not much better the rice was as dry as the deserts in egypt the veggies were undercooked and my steak was actually pretty good if im being honest but everyting else was awful i hope they loose there franchise tbh they dont deserve it read more

Incredibly whelming. Nothing was super good, or very bad, just okay all around. We went there for an engagement celebration and really had the same quality of experience as any other chain would've provided. The reason my review is 2 stars instead of three is the price. 30 dollars for chicken and rice is pretty ridiculous. read more

Great food here. We go back to the days of when it was called THE SAMURAI. Many celebrities have been here in decades past, Schwarzenegger comes to mind. Shrimp, steak and chicken are usually in our meals and the "yum yum" sauce is what makes everything stand out. Great birthday rewards, they give you $30 buy one get one each year. Cant say enough about the "show" where they cook your food on the grill in front of you. Seating available upstairs in the bar for those who wish to skip the show, too. Don't miss this place in your holiday and event planning! read more

No. NO. Run, don't walk, AWAY FROM THIS PLACE. I went there on a random weekday night for a birthday dinner (not mine, thank God). First off just getting into the place was a trial. The "front" entrance shares property with a high-rise condominium building, so if you can find your way in, all of the parking at the front is permit-only, and the "back" entrance is a super-steep road that leaves you thinking, "Oh shit, am I going to get trapped in some random dead-end" right until you hit the crest of an ugly parking lot with broke-down asphalt. Also, the front doors face the back, so it shares a wall with its dumpsters, which is just weird and not appetizing. When I got there I had to fight my way through a group of people at the front doors smoking (seriously, in 2017). Stepping into the restaurant, the first thing I was hit with was a thick, greasy haze in the air. It was smokier inside than out, and for a moment I had a flashback to the '80s, when smoking was still allowed inside the restaurant. Clearly they just have really crappy fryer vents that probably haven't been updated since the '80s. I started looking around for windows, desperate to crack one. I would have left if I hadn't been there with other people. I LEGITIMATELY HAD TO GO HOME AND TAKE A SHOWER AFTERWARDS. That's how gross it was. So we're sitting there, bathing in the greasy air, sharing a table with a bunch of other random people, like you usually do at hibachi places. The people that work at this run-down Benihana were an interesting mix. Our waitress had a deadpan nasal tone and while she was perfectly nice, I half-expected her to snap her gum in my face and ask if "that was all I needed, sugar." Honestly, I would have appreciated her more at a diner where I was only paying $10 for a milkshake and a burger. Ditto for the "hibachi chef" who did an acceptable, perfunctory job of cooking everything up. He looked and acted like a short-order cook they'd pulled out of the back in a pinch. The whole menu is essentially a rip-off. There are 20 or 30 different menu items, and they have exotic names like "Treasure of the Ocean" or "Benihana Special Delight" but it's ridiculous because they are all the SAME. EXACT. THING. It's just different meats mixed together in random combinations and then seared in front of you to eventually make what looks like a stirfry on your plate. Yes, that's right, ONE BASIC STIRFRY is just about the whole menu. They have two different "dipping sauces" - one mayo-based for poultry and beef and one ginger-based for seafood - and that's it. For the price I was paying, I might as well have gone to a local Chinese restaurant, where they actually have a slew of 5 or 6 basic sauces in the back and can make a real stirfry. Oh, and the menu makes a big deal about the "5-course" or "6-course" meals. The "courses" start with a tiny bowl of light broth and a tiny bowl of shredded iceberg salad, which is pretty standard when you go out to eat at a sushi place. Then the other "courses "are a random bit of shrimp that they fry up for you at the beginning of the hibachi grilling session (seriously, how is this a whole appetizer?) and then "mushrooms." Literally just "mushrooms" is what the menu says. We eventually figured out that means they add mushrooms to your hibachi meal. Annoyingly, the waitress and cook kept asking if we wanted these "courses" added to our plates, like it was optional instead of standard. They also upcharge $3.40 for fried rice, and $3.80 for noodles. Only white rice is included. Oh, and then the "courses" are capped off by a terrible dessert dish of something frozen they called ice cream. I could buy better ice cream from Breyer's at the grocery store. I honestly only ate the ice cream because I was so pissed at that point that I wanted to get my money's worth. The whole menu was literally like 1987 with 2017 pricing - and I want my $35 back. The only reason there is more than one star is because the meats and veggies they served were of a good quality. When they are cooking everything right in front of you its easy to tell if beef or shrimp is low-quality, and that wasn't the case here. Oh, and let me just say that when I left the restaurant, thankful to be gone, I took a wrong turn and found their additional lower parking lot. Turns out the whole restaurant's foundation, because it's on a hillside, doesn't actually rest on the ground. Nope, the whole place is propped up on cement posts with parking underneath the place. I had to back my car up to get out from under there, and when I looked up I saw that the "roof" of the lot was an indoor dropped ceiling (office-style), with the rectangular plastic tiles peeling and dangling. I could not leave fast enough. Honestly, they should just raze this place, sell it to the condominiums and turn it into additional parking for the residents. And that's the nicest thing I can think of to say about my experience at Benihana. Never again. read more

Benihana is a chain, but I've never been here before so my fiancé and I went here for date night this past weekend. We had to wait a little when we arrived around 8 PM. It wasn't overly busy but I'm guessing there were waiting for more people to come in so that we could all sit at the hibachi table together. Once we were seated, a waitress came around and took our drink orders. Not long after that, she came around and took our food orders. There was a mix of sushi and hibachi entrees on the menu to choose from. We opted for the 5 course hibachi entree. It started with onion soup, then a house salad with ginger dressing. After that, our hibachi chef came out and cooked our food right in front of us. He was very entertaining. He cooks different parts of the meal at a time (i.e. did the rice and noodles, then cooked the veggies, then cooked the seafood, then the steaks, then the chicken). So in order for your food to not get cold, we ate as he cooked. They offer two sauces: a housemade red sauce and yum yum sauce. The yum yum sauce was seriously the best I've ever had (and I've been to other hibachi restaurants before). Something in that sauce... lol so good. After dinner, you could get hot tea, ice cream or sorbet. Overall, I thought the food was good- not overly excellent but not terrible. The reason I gave them 4 stars is because they upcharge for almost everything... so it's very easy to rack up an expensive bill. The overall experience was great... I would definitely come back again! read more

I was there Monday for lunch. I am very upset because Benihana has definitely gone down hill. First they sat me and my friend at a dirty table so we had to complain to ask for a new table after he stated that our table was cleaned we showed him how the table still had rice and stains on it. Then also my dish was dirty with grease and food stains. We was able to get a new table. We was first served our sushi and given the soy sauce which was sticky and dirty and had to once again complain about that. And then it was time for the main entree. The chef dropped one piece of my steak on the table. Took his spatula to scoop it up and put on my plate! I was so disguised! How can you drop food and place in someone's plate. I will not be returning ever again! Benihana use to be my favorite spot. But not anymore. It is very dirty and unsanitary there. read more

Worst mistake I have made on food in a long time. Ordered the chicken and steak takeout for two a side of shrimp and a sushi roll. Totally came to 70.83, understandable for hibachi. When I get home and opened it I was furious. There is not even close to enough food for two here and for the price it's the biggest rip off I have ever seen. I could eat the entire meal myself. Normally when you go to the restaurant and eat in house they give you a good sides meal. What I got for takeout was the same thing but they charge for two instead of one. I will never take my business to benihana ever again. There are way better hibachi places for less. read more

Loved this location. Always had fresh food and good service. The Michigan based Benihana just don't have the same feel! Hopefully I can venture out here again one day! Can seriously go for hibachi any time! read more

For about 30 years, this restaurant has been one of mine and my families favorites. Over the last year and a half, I've seen a steady decline in skill and customer service, mostly from newer people working in the restaurant. I have some special dietary needs, I've always made sure the server and the cook both know up front so I could enjoy my dinner, and also so that I don't receive food I can't eat and potentially get sick if something unknowingly gets into my food. Last night the server was on top of everything and it was going well. That is, until the cook came to the table. When confirming our orders wirh us, we advise him of a few mistakes, and I take that opportunity to let him know of my dietary restrictions. He confirmed that he heard me, but it was very obvious shortly into him cooking that he was having trouble and we just overlooked it at first, that our food was not going to stay in the grill, or onto our plates, but in fact, it was clearly going to land on us our laps, our shirts, five table in front of us, food everywhere. Then, when we mention it he gets frustrated and starts shoveling fried rice that has barely cooked into bowls and then tossing those at us too. I'm a little upset, but overlook it to a point. Then he cuts up cooked chicken, places raw steaks on the grill and also sets 2 raw steaks on top of the cooked chicken. There is more, but not enough room here. Just to say. We won't be back there. read more

I ate here today with a group of five coworkers. We were one of maybe three tables of diners when we arrived, yet the service was the worst I can remember. We were first told it would be a 20-minute wait for a hibachi table. None were occupied, but we accepted a different table and ordered, assuming the wait would have been based on chef availability. More than 45 minutes after we ordered we saw them cooking rice at a still-unoccupied hibachi table below us; it was for our meals, which finally arrived more an hour after ordering. It's worth noting we all ordered directly off of the lunch menu, and we were even told "no changes or substitutions," making our order even simpler. Then, we had two errors with the meals. Aside from the long wait, our server was inattentive and brusque. Questions were sometimes ignored, sometimes answered with one word; it at times seemed like we were an irritant rather than customers, despite being a friendly and polite group that made no special requests and never attempted to flag them down despite the long waits between each stage of the meal. I'm baffled by the overall experience and will not plan to return any time soon. read more

This review is for delivery only. I ordered Hibachi chicken. Looks like boiled chicken. Delivered missing the steamed rice and the green tea. Soup and salad were fine but not worth $20 a meal. read more

Benihana - Pittsburgh - This is supposed to be hibachi chicken. $20... don't waste your money. - Sushi Bars Near Me - Pittsburgh, Pennsylvania

This restaurant has the best service for a hibachi restaurant. I, for one, do not enjoy when the chef tosses the broccoli in my face. The chef, Fernando, was great! Not only did he refrain from throwing food at us; he was interactive while respecting the boundaries of his customers. I would go again just for the service. The food was average but still good. Overall I would return again! read more

My older brother is special needs and has some personal dietary restrictions. He lives in a care home a few hours away, so when he visited us in Pittsburgh a little while back, I really thought it would be fun for him to experience Hibachi for the first time. I had read some rave reviews about how accommodating Benihana had been in other locations, so we decided to visit Benihana in Greentree. My brother was so excited. It was almost 10 pm, so we called first to see if they were still seating. They said yes. The place was completely empty. Our waitress was lovely. We told her we wanted to try and make sure my brother had the closest Hibachi experience he could with his dietary limits. One part of my brother's disability is that he only eats the same foods every day and cannot deviate. I asked if we could substitute chicken for shrimp for the appetizer (assuming there would probably be a small up-charge). We also asked that instead of rice or noodles, if, with his steak dinner, he could just have extra vegetables (again, assuming that there may be a small up-charge). Our waitress was very understanding, but said that she had to check with the manager first. She came back and said the manager said they couldn't accommodate. I asked to see manager. Directly in front of my brother, the manager said that they weren't able to accommodate and crassly explained that if "he" "wanted" a chicken appetizer instead of shrimp, we would have to buy a whole chicken dinner and if "he" "wanted" extra vegetables instead of rice or noodles, we would just have to buy another dinner. I was mortified, my boyfriend was mortified, the waitress looked mortified. My brother was uncomfortable and embarrassed and just kept staring down. This was not the experience I was hoping my brother to have ... a gross display of disgusting and careless discrimination that has made me hurt for him his entire life. He shouldn't have been put in that position. In case there was any confusion, I calmly made one last ditch effort to privately explain to the manager about my brother, but it was to no avail. I was livid. We paid for our one round of drinks, tipped the waitress - whose compassion touched my heart - and left. I have to admit, I contemplated escalating this. Shame on you Benihana. If that manager still has his job, I would suggest some kind of training on how to be a decent human being and not make others feel like they are a second class citizen just because they may be a little different from you. It's 2016. Get with the program. ***Also, in case you're wondering, my brother has since been back to Pittsburgh for a visit and did get to have his first Hibachi at Saga in Robinson. They were wonderful, accommodating and respectful. read more

This place has the weirdest entrance ever. Just be prepared. Came for my sons 5th birthday last night. He's a little foodie. The restaurant itself is nice and we were seated pretty quickly. Our waitress showed up 2 seconds later to take drink orders and appetizer/sushi orders. I just asked for water and some time to actually look at the menu. several min later out waitress came back with drinks and asked to take orders. I ordered chicken and steak along with a cranberry mojito. Quickly after taking orders our waitress brought out our soup. I liked it but it lacked salt. Before I even finished the salad course came out. I was able to enjoy both before the chef came out to prepare our meal. What did bother me was all the dishes in our area. I can't stand a dirty table and I wish our waitress would have removed them sooner. Our chef Penny wasn't the best hibachi chef I've seen but she was great with my son and he really enjoyed watching her. She was honestly a lot of fun. The hibachi itself was pretty good. I liked the fried rice which is an up charge. The steak was good and so was the chicken. I honestly don't think it was anything special. Dessert was ice cream also nothing special. So to sum it up our waitress seemed overwhelmed and managed to make me feel rushed even though I feel she could have visited our table a few more times then she did. That along with being overpriced is why only the 3 stars. read more

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First off, if you haven't signed up already, sign up for your birthday coupon. So clutch! We went for dinner one weeknight to use my birthday coupon, and the coupon makes your meal free. We decided to sit in the bar area so we could have a conversation and it was the best decision we could make. We were able to get the same, awesome hibachi food without the table of strangers and able to have a conversation while we ate. Our waiter was seriously the best. He took extra special care of us and really just made our night. So my suggestion, if you don't want the show, but still want the deliciousness, sit at a table in the bar, you won't regret it. And get the filet with chicken with extra shrimp sauce. SO good. read more

Service was very poor. Waiter did not make eye contact and rushed us when it was lunch time and not even busy.

I have been spending the last week dining at places with birthday deals, lol. Benihana is no exception. They offer one of the best ones. My bf and I decided to dine in after he found out that there was one in Pgh. He is from florida where Benihana has its headquarters and thought it was only in that state. He was surprised to find this location didn't include all glass windows while on the beach, but hey whatever. its Pittsburgh man! For you birthday, Benihana emails you a $30 coupon. (valid Mon-Thurs) It is a great coupon considering the basic hibachi dishes are $19 and the entrees with 2 meats costs about $25-40 depending on what you get. I ordered the Benihana Delight-- chicken & shrimp. It was a '6 course meal'-- soup, salad, veggies, rice, chicken+shrimp & ice cream. My boyfriend with the chefs special, steak & lobster. Our hibachi table only had one other couple at it, so it was very nice. Bob did the cooking for us. He was kind & friendly. We made casual conversation. He didn't do any special tricks but that was probably because there were only 4 (adults) at the table. When kids are there, they seem to do more. Everything tasted really good. For dessert, I went with green tea ice cream. It was delicious. I expected a heavy flavor and to actually not like it, but it wasn't overpowering & heavy... more like refreshing. Our server disappeared during our meal despite needing refills. Eventually she did come over but then took awhile for boxes and checks. Also 2 people (including me) were celebrating birthdays and no one sang to us lol. which is a good thing but they went around to every other table. We noticed severs on their phones at a table near the door. Managers should hide them a little better lol. at least it explained where she was most of the time... I would rate 3.5 stars but I rounded up to 4 :) read more

This may sound terrible, and I apologize in advance. But ever since all of the Japanese people left, this place hasn't been the same. Years ago, this place was incredible!!!! And don't get me wrong, I still eat here religiously. I mean, who doesn't love the shrimp sauce?!?!?! But I feel like the atmosphere has changed drastically. I miss that authentic feel. read more

Service was horrible. Waited 20 minutes for a table in an empty restaurant. After being seated, waited another half hour for the chef to come out. Once the chef came, he had to keep sending people to the kitchen for food that he forgot. Finally, the food came. The food had no flavor and the chef served raw chicken. Too much bad to type but I know I will definitely never eat here again. I'll drive the extra 15 minutes to Robinson for Ichiban!!! This place needs shut down! read more

food was great! service was outstanding. chef was good. atmosphere was very clean.

I have been here 4 times over the last 2 years and this restaurant has had the same problem every time. The customer service is horrible. Last night wasnt any different. It took an hour to get our meals after ordering them. Then only 1 came out. So obviously im not going to eat in front of my date. Hers eventually came out aporox 15 mins later, by then my food was cold. Everytime i have bern here something similar has happened. I strongly recommend going to one of the other japanese steak houses in the area. The other places are much better. Every one. I have tried them. I learned my lesson and will not be back to this one. read more

We hadn't been to Benihaha in quite a while. We decided to revisit for a family birthday. We found the portions to be much smaller than in the past and the prices higher. And, for some of us the combination Hibachi platters that we wanted were only available with a dessert option added on. Since we had birthday cake at home, we didn't want the ice cream. The biggest disappointment was the "birthday celebration"....which was literally a single birthday candle handed to the birthday person. Why bother?! We probably will not return. read more

Tyson was cool as hell and the best cook we have ever had here. I can't wait to go back and neither can my loud ass family that he put on a wonderful show for. read more

This far and beyond other hibachi in the area as far as taste and consistency. We had David who was great. Very entertaining and very well attentive chef. Everything was done properly. We had a party of 10 which was a little cramped but it all worked fine. We had a reservation for 8:30 and it was very close to the time we got seated. Not bad for this type of restaurant. read more

I've always enjoyed Benihana, but I am disappointed by their lack of willingness to make reasonable accommodations for people with high risk health conditions. I am 37 weeks pregnant and thus uncomfortable with in person dining at such a crowded restaurant this close to my due date (for multiple reasons, I don't want to test positive right before going into labor). The employee I spoke with on the phone was very short with me when I inquired about private dining options (which I wasn't surprised they didn't have -no problem, but there was also no need to use a rude tone with a customer who had the gall to even ask...) and equally short when I asked if, given my pregnancy and covid if they would be willing to honor my birthday coupon for a takeout /to go order instead of in person dining. The employee was very blunt /short again and basically just said "No, we can't do that anymore. Corporate policy." I totally understand that employees' hands are tied in these kind of situations, but a simple "I'm so sorry and understand your concerns, but we unfortunately can't honor the coupon for takeout due to corporate" would have gone a long way in terms of encouraging me to want to come back in the future. I have always enjoyed this location's customer service experience in the past (all of the chefs and servers are wonderful). but the lack of empathy on the part of this particular employee coupled with an inflexible corporate policy that disregards the health of vulnerable customers left a bad taste in my mouth. read more

They took their vegetarian meal off the menu. They'll make one for you especially but I always feel demanding and would prefer if they had just kept it on the menu. Plus, this one is always really quiet. Like, I feel guilty, like I'm troubling the staff. And you have to drive through an apartment's parking lot to get there. Very awkward location and atmosphere. read more

This Benihana location is pretty great, I must say. We eat there a few times a year, but most recently for my daughter's 10th birthday. She wanted the Beni shrimp, and she had such a good time! Our waitress Minsook was so sweet and attentive to our party, I can't say enough about her. The thing I don't like about hibachi is waiting for a table, so I definitely recommend making a reservation (can be done on their website) and going on a weeknight. I also don't like crowds and I was surprised at the fact that it wasn't very busy on a Thursday night. The wait time for our table was surprisingly very fast, too! We had 6 in our party and I appreciate that they didn't throw 2 strangers at our table. I deducted one star because since we've eaten hibachi so many times, the 'show' is starting to get a little boring. The onion volcano and zucchini boat are great but give us more! read more

My son's girlfriend told him that she wanted to eat at a hibachi restaurant. So I thought what a better place to go then the original, Benihana. It's been a while since we ate here since other places have opened in the neighborhood. We made our reservations for 6:30pm and did not get seated until 6:47pm. No explanation, no apology, nothing. They weren't even close to being busy. After being seated our conversation was interrupted by two issues. One the door to the kitchen squeaks, loudly. Now you can just imagine how many times during a dinner that door is used. Buy some WD40 please. The open hibachi station/seating area next to us was being vacuumed. Which I found rather ironic since the carpeted hallways that surround the bar were so dirty it made me think about leaving. All of this compounded by the hostess being more concerned with takeout orders, a manager walking in circles and not doing a thing. Overall, very dissappointing experience. There are much better and cleaner options. I am not commenting on our chef/cook because I could tell he was new and not well trained. read more

Had a wonderful experience at Benihana with the family last night. We love hibachi restaurants and go to various area restaurants on a regular basis. Benihana is the oldest of the hibachi restaurants in the area, so we had not been for a while. We arrived early before the rest of our party and the staff was very welcoming. They would regularly stop by and make sure we didnt need anything. After our party arrived, we were seated and our chef came out. He was very entertaining and the food tasted amazing. The best part was how accommodating the staff was. One member of our party had a food allergy and the manager specifically came over to ensure that all food would be made in the back and would not come in contact with other ingredients. We had our 2 year old daughter with us and part way through the meal she started squirming and wanted to walk around the restaurant. After a few "laps" of the restaurant, without us asking, the manager came out with crayons and paper which made our daughter VERY happy. Everyone was so pleasant and the food was better than I had remembered. Benihana has a lot of competition from Saga, Nakama and others, but after our most recent visit, Benihana definitely has the best value and the best staff. We visited Saga shortly after going to Benihana and just kept commenting on how much better Benihaha was. read more

For years now, we have been going here on New Year's Day to bring in the new year. We decided to visit today with some friends for lunch. Dinner here can be a bit pricey, but if you go during the afternoon, the lunch menu is the way to go. Prices are much lower, the selection is almost the same as dinner and portion sizes are still good. Of course one of the best reasons for going here is to experience the meal preparations at the table. It can become a fun performance, but they can vary depending on the chef assigned to you. The food is usually excellent and the experience is great. read more