I highly recommend this shop for their exceptional customer service and fair pricing…read more I was in a pinch to get a smog check after not realizing it was required to renew my registration. These guys responded promptly, were able to get me in same day, and it only took an hour for a smog AND oil change. Both of the gentlemen that helped me were incredibly polite and thoughtful - a real stand out when customer services seems to be on a downward trend. There's a small waiting area with a comfy couch but I would recommend checking out one of great restaurants in the area - they're a little tucked away but there are a lot of great options to choose from. Keep up the great work guys! It was a pleasure and I'll definitely be back.

Poor work, dishonest behavior, financial manipulation!  BEWARE!!!…read more Previously Kovac's Auto who did great work.  I went back for collision repairs on my Audi eTron in January 2023 not knowing the shop had changed hands.  Took 2 months to get my car back, then in and out to re-address poor workmanship 5-10 times through November 2023.  Ultimately had to take the car into a reputable repair shop to complete.  Re-work cost me $11,700 OUT OF POCKET.  Simon Jizrawi (owner, simon@autocentermarin.com) committed to make me whole beginning of June 2024.  $0 received. Filed a case with the Bureau of Automotive Repair and can share details including photos and documentation with anyone interested in learning more.  Working towards legal action. Learn from my mistake and steer clear!

I bought a corolla from these guys 2 years ago. Both the car and the experience seemed too good to…read morebe true that I wanted to wait to review expecting something to be wrong with the car, but it's been running great! I knew I wanted a used corolla around 100,000 miles and found an ad posted on Craigslist by Ecar for a 2012 that was a solid 3-4K less than anything else I'd seen. There's got to be something wrong with this car I thought. From the minute I showed up they treated me with respect. I wanted to do a test drive and take it to a mechanic to inspect. They let me drive it no questions asked and the mechanic said looked good. They provided a car fax report for free which was very detailed. I wasn't able to purchase it on the spot but put down 3K for them to hold it for me. After getting a loan for the remainder I had to take Cal Train to San Mateo because my old car had died. Elnur offered to pick me up on his way in to work that day. During the drive across the bridge he told me about an auction coming up for cars and explained that's how he gets most of them. They were very patient throughout the process and strike me as a model business of men doing honest work to make a living. The only thing that's worth mentioning is I had the car professionally cleaned for the first time 6 months after purchase and a number of scratches appeared in the paint. Apparently it was touched up before I bought it but the car itself has run very smoothly without a single issue. I've driven it 50,000 miles since and it hasn't shown any signs of slowing down. 5 stars for the great service and for saving me thousands on a quality used car.

BE VERY CAREFUL!!!…read more Elnur-the owner of the shop is a very DISRESPECTFUL person who I would never do business with and definitely DO NOT RECOMMEND this person to anyone. Here is why; I've rented a white Toyota Prius and made all the payments on time as promised. There was a tiny shatter in the windshield when I borrowed the car from him. After 3 months of usage, I've returned the car to him due to going back to another city. The shatter in the windshield became remarkably seen so he tried to charge me 180$. I've told him that the windshield was shattered when I rented the car, he did not accept it and asked for 180$. I said that I could pay half of the cost after he sends me an invoice. He did not accept this either. Before he shut down the call to my face, he threatened my saying that he would find me in my hometown, saying so many bad words. This is the first time I've seen such a RUDE attitude towards a client.

Moe absolutely exceeded our expectations at Livermore Audi. He worked hard to get us a great deal,…read morebut what really impressed us was how welcoming, honest, and transparent he was through every step. It felt like working with someone who truly cares about the customer. We drove home a beautiful brand new Q3.

This review is for Audi Livermore's Service Department. I brought my 2022 e-tron for its 40k…read moreservice in April 2026, and they tried to charge me $275 for the diagnostic fee. I thought the car should still be under warranty, but they "checked" and said my car was out of warranty. I tried to set-up another appointment for a recent brake booster recall and a software issue. This time, they quoted me $330 for the diagnostic fee on the software issue. Sensing something wrong, I called Audi USA and confirmed that my car is under standard warranty until July 2026, which means that Audi Livermore should NOT be charging diagnostic fees at all. Two times in two months of misleading and shady practices. I will be taking my Audi to another dealer going forward. Contacted another local east bay dealer, confirmed my car is still under manufacturer warranty and not charging any fees like Livermore tried to twice.

Tire and Wheel Warranty…read more When I arrived to pick up my 2026 911 Carrera, the finance manager spoke to me about purchasing the tire and wheel warranty package. He mentioned that it was the only warranty package that must be purchased before leaving the dealership. I can understand why. About four months after taking delivery of my car, the left rear tire kept losing air, very slowly. I searched for a puncture, but could not find one. At five months, I got curb rash on my right front wheel...ugh. Caner had contacted me for a six-month follow-up, and I mentioned both issues. It was during that conversation that he asked if I'd like a service tech to contact me. That is when I spoke to Tim Wong over the phone. We made an appointment for the very next day, and I drove to the dealership. After filling out some paperwork, Tim let me know that my warranty included a loaner car, and he offered me a new Macan. While in the waiting room, I heard the receptionist offer local customers Uber service to their homes and back. I dropped off my 911 on Thursday, and it was ready for pickup on the following Tuesday. I mentioned to Tim that I had an appointment on Monday, so he kindly arranged my pickup for the following day. The man who serviced my car, Bowdoin, sent me a video of the car's inspection via Tim's email. He was very thorough and friendly in his assessment. Caner was off that day, so he arranged for Hart to go over some of the PCM questions I had. He answered both and was engaging, friendly, and professional. My left rear tire had a nail, which caused a slow leak. The tire was replaced. The curb rash on my right front rim was fixed as well. I've come to realize that a brand is only as good as the people who represent that brand. So many of my friends have said, "Yeah, they should do that since it's a Porsche and the amount you have to pay for them!" In theory, that makes sense. Yet I've had horrible encounters at Porsche Fremont, and it is the same ownership as Walnut Creek Porsche, Fletcher Jones. Two opposed levels of service. My friend, who has owned 14 911s, has his cars serviced at Monterey Porsche, and his stories are horrible. This is not just Porsche, but any brand, Sony, Canon, etc. These are the individuals I have encountered at Walnut Creek Porsche, and I could not be more pleased with the levels of service I have received. Tim Wong Hart Benson Caner Nisanoglu Kasia Ksarzynski Bowdoin I've always contended that the leadership of any organization is reflected in the staff. My compliments to the manager of Walnut Creek Porsche. Thank you.

I reached out to Mike Pardini directly. I appreciated how quickly he responded…read more he handled the whole deal from the first email. Responsive and straight to the point. When I got to the dealership he introduced me to someone on his team to finish the paperwork and delivery, but he was still around through the whole thing. The next day he called me himself. Just to ask if I was happy with the car and if I had any questions. That kind of follow up isn't something you see much anymore. If you want someone who actually communicates and follows through, I'd recommend Mike.

**BEST CAR BUYING EXPERIENCE...EVER** and no, I'm not paid/incentivized, I just mean it!…read more T&T Auto Wholesale, and specifically Shane was just amazing as a car salesman to work with. Yes, we don't often have good car sales experiences, but this one changed my perception with Shane. He was most courteous, polite, helpful, and gave me some much information that I really do feel he truly went above and beyond! From the first time I went on a test drive to the final delivery of the vehicle, Shane made us feel like family and gave us the best treatment and service that I could have asked for. I bet the dealership wouldn't have given me what Shane provided - from DMV paperwork to taking care of all the details that go along with ensuring a CPO is still as good as new! Not just me, but I'd recommend Shane to anyone who's looking at buying a car - just call him, YOU WON"T REGRET IT! Very professional, no pressure selling, and genuinely caring for customer happiness!

***BEST, MOST AMAZING DEALERSHIP AROUND***…read more T&T Auto Wholesale is hands down the BEST DEALERSHIP I HAVE EVER DEALT WITH! Shane and Dave are so much more than a business, these guys are legitimately family! They have gone well above and beyond what anyone in the market for a car could ask for! I have spoken with David more than 15 times on the phone, just to make sure I get the exact vehicle I want. MOST dealerships are all about numbers and selling a vehicle, but NOT THESE GUYS! David, the guy you NEED TO BUY YOUR NEXT VEHICLE FROM! Words cannot even describe how happy and lucky I am to have met Shane & David. I just had an hour long phone call on a SUNDAY NIGHT to discuss how they found the PERFECT CAR for me, and it has even more than I asked for! I genuinely think of David as family, and I can not recommend him and T&T Auto Wholesale enough!!

My Husband and I recently purchased a Certified Pre-Owned VW from here and had and continue to have…read morean amazing experience with them. The purchase day was smooth and stress free thanks to Brady; after purchase we need to bring it in for a small repair and the service team was amazing, Bowe and the service team helped me get in and out as I had my infant child with me. They've been amazing and so kind and sweet. Thank you all! You've won us over Dublin VW

I am extremely disappointed with this dealership. I purchased a pre-owned vehicle and shortly after…read moretaking it home, I discovered that the battery would not hold a charge. Instead of enjoying my new vehicle, I was immediately dealing with repairs and unexpected expenses. I ended up having to purchase a brand-new battery out of my own pocket, something that should have been caught and addressed before the vehicle was sold. This raises serious concerns about the quality of their inspections and how they prepare their used cars for sale. Buying a vehicle is a major investment, and customers should be able to trust that basic issues like a failing battery have been properly checked. Unfortunately, that was not my experience. Based on my experience, I would not recommend this dealership to anyone looking to purchase a pre-owned vehicle. Shop elsewhere and have any vehicle independently inspected before buying.

I cannot say enough good things about our experience with Mark at California Diversified in…read moreVentura. My son drove all the way from Southern California because they had the exact car he had been searching for and it was absolutely worth the trip. Mark was honest, straightforward, and incredibly easy to do business with. There were no games, no pressure, and no surprises. Just a smooth, professional, and genuinely pleasant experience from start to finish. I truly hate car buying, but Mark made the entire process so enjoyable and stress free that I would gladly make the drive again for our next vehicle. That says a lot. One hundred percent recommend Mark and California Diversified Ventura.

Mark was open and honest and I was able to buy the car I love! The price we paid was very fair. I…read morewould highly recommend California Diversified. They have a wide variety of cars available And the selling price on my Hyundai Tuscon was reasonable.

George and the rest of the team did an EXCELLENT job repairing damage to the front of my 2016…read moreToyota Prius. The car looks reborn! They completed the work in four days, two days earlier than I had been told to expect. Most of the damage was covered by insurance, and they worked well with CSAA insurance. The car was beautifully cleaned inside and out before being returned. George was a true pleasure to work with. He gave me accurate and easily understood information and was warm and personable. I am trying to post before and after photos.

Called to ask for windshield repair. Got all my information and promise to give me a call back…read more. Never did.