Came here during my layover. The girl at the counter was not very friendly and for an airport where people are trying to grab a quick bite to eat before their flight, service was slow. There was no one there except me at the time. Girl was clearly not in a rush, took her sweet time. Got an açaí bowl and the lid didn't fit either. No napkins to be found in case I spilled either. I'll probably skip this spot the next time I'm at this airport. The açaí bowl was good at least! read more

Berry Austin - The Waller açaí bowl - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

This experience was a roller coaster. Similar to other reviews, I did not experience the best service. The employees who took my order seemed to be annoyed by my existence. I ordered an acai bowl with coconut flakes in lieu of bananas. While the flavors were nice, the proportions and presentation could use some work. First, I was not given or offered a lid or napkins with my bowl. Second, I really struggled to get to the acai. I ended up grabbing a few spoonfuls of topping with a bit of acai mixture for my first couple of bites. A wider bowl with a better ratio of acai to toppings could easily fix this. Overall, I'm so happy I received a quality product that overall I enjoyed. It arrived in decent timing, but the experience leaves a bit to be desired as is. read more

Berry Austin - Acai bowl-no banana - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

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Decent frozen yogurt for something found in an airport terminal but not a place I'd go looking for after leaving. The tart flavor with chia seeds was really good. Quick service read more

Berry Austin is a clever name for a little Açaí bowl place at AUS airport terminal, near the B16 - B22 gates, which are mostly Southwest gates. It has bright colorful decor so you get the "connection" between the words Berry and Austin. Otherwise you might think it's perhaps a Vino Volo wine tasting place where you have to wear a cowboy hat. It serves Açaí bowls in plastic cups for a healthy, cool snack on your way to your gate. And in Austin, not far north of San Antonio, which was once voted the Sweatiest city in USA ( a lot of other cities would argue it's theirs, like Houston, New Orleans, etc) it is good to be cool! The bowl ($15.50 2/25) is unimaginative however, with little options for ingredients. Basically it's a Froyo machine spitting out purple pud as a base, then topped with strawberry slices and blueberries. Still healthier than a hot dog or cheese burrito, and of course, cooler! There were 2 options they offered to me: honey or peanut butter. I opted for the PB because I generally like nut flavors and I didn't need more sugar carbs in this bowl, so a little protein and fat are good to balance. They did offer a couple of other food categories, which I ignored, because I am used to going to the higher service/ variety Nuggets groceries ( mainly in NorCal, Marin and Sacto areas) for their larger variety of made to order Açaí bowls with more options, which makes you cool in a tastier, 57 varieties kind of way. I took a deep Açaí of disappointment, because I couldn't " cool like that" but enjoyed it nonetheless with my sunglasses on, except when I went to my gate and had to line up for boarding, and needed to wolf down that peanut butter, which is hard to do! I tried to be cool, but ultimately I got hot under the collar trying to shovel and spoon feed my pie hole peanut butter before whipping out my iPhone QR code to board! So if you want to be sort of healthy and cool in AUS before your flight, try this place. But leave time to board your flight if you get the PB topping. (They dollap the PB with the açaí, then top it with the fruit, fyi) read more

Berry Austin - Kiosk front - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

walked up at 7:10pm said they were closing - looked up closing time it said 8pm. Very frustrated

There isn't too too many places to eat or snack here. So I got a chocolate frozen yogurt because they didn't have the tart one. It was pretty pricey at $11.37. It was ok but not amazing, but definitely not worth the price. read more

Berry Austin - $11.37, very pricey - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Not your usual frozen yogurt and I was not a fan - more like slushy vanilla ice water. Really gross. And super pricey.

Bowl was around $22 cause I added strawberries and blueberries. I got the East sixth bowl. What I really got was a bowl of liquid and awful fruit. There was no flavor in the fruit and instead of a smoothie bowl, I was pretty much given chocolate milk. Insanely disappointing and an absolute waste of money. I threw it out after 3 "sips" read more

Stopped here during a long layover. Ordered the tart yogurt with bananas, strawberries, and blueberries. It exceeded my expectations! Similar to what another reviewer said, the tart yogurt is both tart and a little sweet. Very tasty, and the service was excellent. Will stop by again the next time I am at the Austin airport. Well done, guys! read more

Berry Austin - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

I was comparing between the 2 spots that offer the green smoothie and decided to stick with Berry. Zilker - MUST ADD the froyo, was the TASTIEST green smoothie I've ever had in my LIFE Anyways, I defintely recommend y'all stop by and try this while you're in the area read more

So glad I was able to get something as they don't close until 10:15p. The employee was super nice and giggly lol. There was no line and he offered a sample of the Tart Yogurt. It was so fantastic!!! Got banana, blueberries, and strawberries. So fresh and deliciously paired! Ambiance is nice. It's the Austin airport. Not too busy at 10pm. Lots of comfortable high and low tables. This place made my connection wait a very pleasant one! Cons: $15 but it was very worth it. The tart yogurt still tasted like it had tons of sugar, but I might be wrong. read more

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Good, healthy travel food, but they were out of so many fruits when I went. How can you have a smoothie/juice/acai bar without bananas or blueberries? I could replace some fruits, but it was annoying and still very pricey. Service wasn't very friendly. read more

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Got the Açaí boil today. Delicious!! Jennifer helped me and was very sweet! The service is always great. This place is my go to whenever I land in Austin! read more

Berry Austin - Açaí bowl - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Today's experience was not so great. I know hiring is tough these days, but the girl working today was on her phone the ENTIRE time, from the order to the delivery of my bowl. It was annoying because I was in a hurry to fly out and her talking on her phone slowed the whole process. As well she is very rude and says nothing when spoken to. She moved her phone around as she moved around the prep area. As you see she put it on the strawberries while working. Just wanted you to know what was going on at your store. read more

Probably the worst smoothie I have ever gotten. It literally tasted like nothing. I got a Hill Country smoothie with protein powder added. They were out of bananas so they subbed pineapple which was fine but this smoothie tasted like nothing. I don't know if they used too much ice or too much almond milk. Either way, it was pretty much a waste of money. read more

Berry Austin - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

I was in the mood for fruit, something light, and something cool. The açaí bowl was all 3. The gentlemen took my order, and one of two young ladies prepared my bowl, while the other worked on other orders. It was a little over $17 including a 10% tip. The fresh fruit was beautifully arranged on top of granola which was on top of a berry gelato base. I would have liked a little more granola. The banana slices, cut up strawberries and the blueberries were very good. The gelato was cold and sweet. For the price, it was satisfactory. I'm not sure I'd pay that much for another. Maybe. read more

Berry Austin - Behind the counter - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

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When my favorite Austin airport smoothie place (JuiceLand) was closed before my flight, I decided to indulge my smoothie craving elsewhere and try Berry Austin. I had previously tried their açai bowl (topped with banana, blueberries, strawberries, and granola) which I found very refreshing but too expensive to justify getting again ($15). Their smoothie menu has a similar price point ($12-$14). I got the Lady Bird smoothie, which consists of açai sorbet, blueberries, banana, and almond milk. It was double the price of my usual JuiceLand order, but also double the size. However, I found the size way too big; I couldn't finish it. I would consider their smoothies if they offered a smaller size, but unfortunately I don't think I'll be getting it again as is. read more

Berry Austin - Lady Bird Smoothie - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

The good: My mom was parched and was craving something juicy. The juice stand across from here was closed so we opted to try this place instead. It's located in the airport by the bathrooms. My drink was very smooth and tasty. I liked that it was tart and not sour or too sweet. The drink was very large and was enough to fill me and my mom up. There's plenty of seating in front of the stand. The drink was made quickly. The menu is short and sweet. The tiling on the front of the counter is colorful and eye-catching. The bad: I got the Caribbean Congress smoothie but they ran out of banana. Banana was an ingredient in almost all of the smoothies. So, instead, I replaced the banana with more mango. Smoothies were $12. We were standing outside for 5 minute before a worker came out to help us. I asked if I could split my drink into 2 smaller cups but the worker said they didn't have smaller cups. She didn't attempt to offer any other solutions (ex: split the drink into two cups that were bigger). The drinks only come in one size. The interesting: They have an art wall in the back that features old phones and other electronics. I thought it was cool and random. read more

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I gave this 2 stars just because the customer service was excellent. The actual smoothies are trash. Their ingredients are horrible and so the smoothies don't even taste like fresh fruits! It tastes very processed and it doesn't help that the prices for this junk is so high. read more

This location is at the airport. Expensive frozen yogurt, but very tasty and convenient. Line for yogurt moved very quickly.

Overpriced smoothie that is very lackluster. If you're going to charge 14$ for ONE smoothie atleast make sure the recipe is consistent and actually tastes good. Service was terrible- only one girl was making the smoothies and açaí bowls, the other guys were busy on their phones so all of us were waiting forever for our orders. Very unfriendly and grumpy workers that very obviously don't want to be there . This would all be okay and can be ignored IF the smoothie actually tasted any good but it didn't. Smoothie itself was runny and tasted very bland. Maybe the fruits they used weren't fresh ? Either way , everything about this experience was terrible and since the area has other smoothie options- definitely pass on this one and try another place otherwise you'll waste your money AND get irritated but the workers. Hard pass. read more

Berry Austin - " Second Street " smoothie - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Very nice ice-cream store in the Austin airport. Staff were very lovey and friendly. My smoothie was good. read more

Berry Austin - menus on a yellow wall - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

I have to agree with the other reviewers. I guess we can chalk this up to "airport food". The tart yogurt was ok, but the vanilla, wow. First off, it was yellow, yellow! Not like vanilla yellow, but soaked in yellow food coloring vanilla yellow. Unfortunately, my wife figured how could you go wrong with vanilla and swirled it with her tart yogurt. Was so bad she couldn't even finish it. read more

Horrible service and flavor is so bland! People have no customer service skills. I said the name wrong and he corrects me like rudely. Go elsewhere read more

Despite them putting yogurt and berries into a blender, they would not keep the yogurt separate for my daughter. The worker was unnecessarily annoyed when I asked if it was possible to get the yogurt I watched her pour into the blender just in a cup, I even offered to pay the same $12.99 price so my daughter could eat it but no. If that isn't bad customer service, idk what is. If you walk like 100 ft further there is an Amy's icecream with better looking smoothies and kind staff. Id choose that in a heartbeat if I could go back. read more

Berry Austin - "Yogurt, smoothies and bowls" however they don't have any yogurt or bowls. Just shakes... or so they said. - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Very good yogurt! Price good as well as service. Large cup, good value! I got chocolate and tart. Flavors light and not sweet. Very refreshing! read more

I ordered Original Açaí bowl. Overall was good, but it was very pricey, however I enjoyed it but my expectation was more than what I got. read more

Berry Austin - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

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Worst and rudest people I have had the displeasure of meeting. I am handicapped and was alone in line for at least 15 mins. Prior to anyone coming out from back. He said I'm sorry for the wait I need to restock. So I'm waiting and waiting and waiting finally a girl showed up. Very nastily said its going to be at least 45 mins I said oh I'm sorry I didn't realize you were closed. She replied very very rudely "we are open ma'am " I said oh ok ill have /Cuts me off and says "WE ARE NOT SERVING FOR 45 MINS TO AN HOUR" excuse me if I'm wrong but if your open you should be serving. I needless to say have a BAD impression of Austin now and hope to never deal with such rude people ever again. read more

The whole morning, I hoped I'd be able to get an açaí bowl at the airport. I was pretty committed to it. So when we got here and they were open, I thought $15?! was a lot, but it's the airport and I really wanted it. Plus, I got one here a few years back and it was good. This one was not. It was small. If it was really good, I could get past that, but it wasn't. I felt like I was just eating ice cream with a granola bar broken up on top. Literally a granola bar. It was so sugary and did not leave me with the healthy feeling an açaí bowl normally would. There was very little fruit on top. To be fair, the whole thing was so small that there wasn't exactly any space for it. But of the little fruit I did get, it included a very squished blueberry and some stems. Very disappointed. And still hungry. read more

This place needs to just close already like the food quality is not the best at all and the general manager is rude to his employees and customers! Not to mention their managers leave their employees with lines of 20+ people ! Go to juice land instead read more

I wish I would've checked reviews before ordering. I was excited to find healthy food at the airport only to pay $15 for a bowl of ice cream and stale granola that included petrified craisins that I about broke a molar on. I chewed carefully after the fifth one. read more

I went here to try their acai bowl and see what was up with all these bad reviews. The line was empty except for one person in front of me, and there were 2 staff members behind the counter. I ordered the acai bowl which was ready relatively quickly. I thought the fruit was fresh and ripe, and the acai itself wasn't anything spectacular but it was decent and satisfying. It did taste like it was pre packaged and maybe not the best quality (and also too sweet) but I've had worse. For $12 plus tax I would say it's definitely overpriced but it is in the airport so that goes for everything else. read more

Berry Austin - Acai bowl - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

HORRIBLE SAVE YOUR MONEY. Airport location. I sent my 16 yr old son to get me a small vanilla. He came back with a HUGE $10 yellow "vanilla". I tried to eat it but it was inedible. I tasted it. It was SO sweet, so grainy, inedible and was YELLOW. I retuned it, not a huge deal, but the manager took it personally and was SO NASTY, defensive, spoke on top of me, walked away without saying anything. It was ridiculous and really awful. read more

These employees move EPICALLY slow if they aren't standing around doing nothing. Ordered Açaí bowl and they made 6 smoothies behind me and cleaned before making it. Didn't come with the bananas it was supposed to. "We're out" that information would've been useful when I paid $10 for it and ordered 30 min ago! Don't bother unless you just feel you deserve punishment read more

Berry Austin - Açaí bowl for $10 minus bananas they didn't bother to tell me they were out of - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Constantly out of fruits and Acai. The staff is rude and don't follow proper food safety procedures not wearing gloves or washing hands after operating the register and going directly to food prep. When they have it the food is fair at best. The employees show no pride in their work literally throwing things together. read more

Staff folding boxes instead of helping out a line of customers. When they did decide to help, there was no washing hands or putting on gloves prior to serving either. Just not a great experience with pricing that's in no way justified for what you get, even if the location is an airport read more

I am blind in my left eye and couldn't read the payment screen. I asked the young lady behind me for help. She wasn't sure what to do either. The cashier who took my order, in the red hair just started embarrassing me repeating the same thing over and over on what to do. I explained to her I am blind in my left eye. Why do I even have to disclose this to her? She yelled again and came around stabbing her finger at the screen. I am in tears. I ended up leaving a tip and wish I could take it back. Y E P. OMG please keep her away from anyone who possibly might have a permanent or temporary disability. This needs to be addressed immediately. read more

Was excited to see local favorite Berry Austin outside of Gate 8 in the Austin Bergstrom airport. With a selection of Açaí bowls, shakes, and frozen yogurts this is a much needed healthy option. For about $8, you can get a made-to-order 16oz fruit smoothie served with a bubble tea straw. Unfortunately, the people working here couldn't figure out up from down. The man behind the blender couldn't figure out the names of the smoothies, what ingredients go it what smoothies, or who ordered what. This was the most chaotic smoothie experience of my life and it took me 15 minutes and 4 employees to ultimately still get the wrong order. Sorry to the people that sit next to me on the flight and have to stare at the spinach in my teeth from my Lady Bird smoothie that was supposed to have no greens! read more

Berry Austin - Ice Cream & Frozen Yogurt Near Me - Austin, Texas

Flimsy Cardboard cup of delish didn't make it to gate 33. Fell apart. All over the rug. ABIA cleaning staff said this restaurant is a PROBLEM. They are always cleaning up messes on the floor throughout the airport. Do better. Ripped off. read more

Worst customer service ever. The staff was blatantly rude and I paid $16.24 for about 1/4 cup of acai with stale granola.