I found Royce to be personable and helpful. He also helped install the new bike rack we had…read morepurchased onto our trailer hitch. Wife and I were pleased with our experience here.

came in looking for an e bike for my son and Brian came to help us find a great bike, explained…read moreeverything, he was pleasant and allowed my son to test drive so he actually felt how good the bike was, it was amazing experience and would definitely let friends know about this store.

The service is excellent, and the owner and staff are amazing. I walked in with a nonworking rear…read morederailleur, and they immediately helped get back on the road riding again. I have been bringing my bicycle there ever since. I feel very welcome every time I walk in to get my bike fixed or cleaned. I highly recommend this shop to the avid cyclist!

Ozzy and Jesse were great! I just got a used bike and was having gearing problems they gave…read morerecommendations because the bike was a bit older. It rides like it's a brand new bike! They have great pricing for services as well. I will be back for any other bike needs. Thank you guys!

Hey everyone!! I have nothing but good things to say about this place. If you need a good, honest…read moreand reliable bicycle repair shop, look no further than this place!! They are very professional, very experienced and will always give you a great deal!! I can tell that they love their customers! AND... they are located in a very cool and amazing part of town in Fullerton!! I met Gravity Bicycles back in the day when they were doing mobile services. I was so impressed by the service I received at the time and remembered them now since I needed maintenence on my 20 year old cruiser. They did an amazing job. I can ride again with my dog with peace of mind. I hear they specialize in mountain bikes as well and I will most definitely use this business for all my future bicycle experiences! They are my forever go-to bicycle team!! Thank you Craig for going above and beyond for me. I don't think I could find better customer service anywhere else!! I appreciate you!!

We brought our bike here for repairs because of the positive Yelp reviews, but unfortunately our…read moreexperience was very disappointing. What we were told would be a 2-day repair ended up taking 6 days. To make matters worse, when we finally got the bike back, they had forgotten to install the fender. The extended delay and lack of attention to detail made the whole process frustrating. A repair taking days longer than promised is frustrating enough, but returning a bike with work left unfinished is completely unacceptable. The lack of reliability, attention to detail, and follow-through made this one of the worst service experiences I've had. Based on this experience, I won't be returning and cannot recommend this shop.

First time to the shop today and I will be back. Zachary, the mechanic went above and beyond and…read morewas able to help get my bike rolling again. Mike Franze was super friendly and eager to see we had what we needed. Super happy with the service and support. Thank you Fullerton Bicycles Company. Katrin

My son came in to have his tires looked at. We were warmly greeted as soon as we went into the…read morestore. The gentleman that helped us was very knowledgeable, nice and professional. They had us in and out! The service was quick and Affordable. Highly recommended them and we will be back for all our bicycles.

Recently started riding a family member's old bicycle and was getting a lot of pain from the…read moreultra-firm seat. David took the time to show me each of their seats and recommend the best one for the type of bicycle I was riding. Just took it out for a 20mi ride and didn't have any pain or problems the next day. Thanks again for the help!

Took my Canyon Endurace here for some front end noise and a tune up. they did a great job- bike…read morefeels like brand new

The service was outstanding from beginning to end. The staff were friendly, patient, and highly…read moreknowledgeable, taking the time to answer all of my questions without making me feel rushed. They carefully explained the different electric vehicle options, features, and safety considerations, which made the purchasing process smooth and enjoyable. I truly appreciated their professionalism and attention to detail. The quality of the electric vehicle is superb. It feels solid, well-built, and very comfortable to ride. The acceleration is smooth, the battery life meets my expectations, and the overall performance is excellent. The brakes, lights, and other safety features give me confidence during every ride. It is also easy to operate and perfect for daily commuting. Overall, I am extremely satisfied with both the product and the customer service. I would gladly recommend this store and their electric vehicles to my friends and family.

she did a very good job and I got a cool bike and I would recommend it for anyone who wants a…read moree-bike or bmx bike.

Allen was a pleasure to work with! He was able to provide me a quote pretty quickly and easy over…read morethe phone! Scheduling a service was a breeze! He came by to my house and got straight to working on my bike! Allen was able to help me convert my MTB tires to tubeless, fixed my dropper post, cleaned and lubed my drivetrain and even helped me setup my suspension sag! Allen did a great job on my bike and I would definitely recommend his services to anyone looking to for a trustworthy, reliable, and affordable bike mechanic!

It is service like today that makes me love Yelp's online quote system. I sent a request for…read moreservice at 1pm and Allen promptly returned my message, and he was working on our bikes an hour later. He serviced and detailed four bikes in 3 hours in our driveway and was super nice about the whole thing. Would definitely recommend!

Ali came to the house on a Sunday and attempted to reattached the derailleur cable but the cable…read morewas old and rusted and the cable was also coiled up in the shifter. He diagnosed it would need a new cable. He went to several other bike shops but was unsuccessful in finding a sturmey archer cable but he found one at a bike shop on Tuesday. He came over and installed it immediately. Ali's professionalism and perseverance was appreciated. I highly recommend him for any bike repair you might have.

My e-bike brakes weren't working and I connected with MTB Customs , Ali the owner came out and…read morefixed it for us the same day he even checked both my lectric bikes . He gave us tips and showed us how to maintain them to keep us safe when riding. I highly recommend his services and will surely call him again !!