We are delighted with this 4 star+ tucked in the mountains along I-5. The high ceilings, premium…read morelinens and towels, spacious room and deep tub all evoke a luxurious experience. This is our second stay. We love that our furry friend is welcome. We will be back!

First time in this property. The room was clean and has a good setup. Stayed in Room #4. The online…read morecheck in was great. Easy instruction to follow for getting in the property. I will definitely return

Needed one night and stayed one night. During this short visit, it met all expectations…read more Prime location to convenient town things (eg. shopping, restaurants, bank, freeway access) and Mount Shasta entry. Walkable too. Parking lot in a large L shape so it's easy to park in front of the room. Room itself was clean, comfortable, fully stocked and quiet. Check-in is easy. Got a door code to access which is nice and convenient. Communication was excellent, too. Texted my ETA on arrival and texted when Ieft, which is good because I left before the sun came up. So easy!

Pleasant stay | Clean…read more We booked the same day we needed a hotel. Booking was easy, check in was quick. The room was first floor near the stairs and smoking area outside, but that was not a problem at all. The room was clean, towels and bedding were clean and crisp. I liked the welcome note on the bed. That was really sweet of them! The room had a microwave and small fridge w/freezer. There was a small office desk with coffee and ice. Tv, a/c, heater unit. Two things to note: 1. If you use 3 ports to charge at the clock on the nightstand, it uses too much power and one of the electronics needs to be unplugged. There are wall outlets, so you'd need to use those. 2. We didn't have a shower curtain when we arrived. I thought it was one of those modern places where it's just open, but we definitely needed a shower curtain. I felt so bad showering and getting everything wet in the bathroom. Housekeeping was kind to answer quickly and gave us towels to clean up. The fan in the bathroom isn't that effective. I suspect they'll have a mold problem in the future. The light switch to the bathroom is on the outside, which I thought was odd. Other than that, we had a pleasant one night stay. We would stay here again!

Absolutely love this place...my wife and I stayed this week traveling through the highway 3 and 96…read moreloop. Cassie was a most hospitable host...we had the whole inn to ourselves to explore and just relax...highly recommend if you enjoy old world charm. The town is very charming with some of the best food in the northstate...highly recommend for couples or the whole family...

I have no significant complaints - have stayed many times and always happy for the hospitality…read more However, my back was killing me after the last sleep, which was not great. It seems much time has passed since the mattresses were replaced. It seems also like a sale at Mattress Firm would solve this issue.

If you want to relax and let go of whatever problems you have this is an amazing place to stay…read more It's a pretty good base camp to falls like Burney and McCloud. Only gripe was the tv cutting out of service. Not so crowded either. I would've stayed another night but in all honesty there's not much else to do. Good prices for cabins and surprisingly comfy beds, with a lot of personal space. Staff was so friendly and warm. Really cool for checking in if you look lost around grounds. I would definitely come back! Food around the area was surprisingly good, and friendly people.

Just got off the off the phone with Trina, the general manager, regarding our stay on 7/28…read more She apologized/handled everything and provided us with exceptional customer service. Just based off of her response to the situation and the great customer service I would return to this resort and recommend it to others. Thank you Trina!

McCloud Hotel is a wonderful place to slow down, relax, and enjoy some quiet time. The rooms are…read morecomfortable and charming, and we really enjoyed the food as well. The location is perfect if you love nature and hiking. Mt. Shasta is close by, and there are so many beautiful hikes and outdoor adventures in the surrounding area. After a day of exploring, it was so nice to come back to the peaceful atmosphere of the hotel and simply relax. A beautiful getaway for anyone looking for good food, comfortable rooms, and easy access to nature. I would definitely recommend McCloud Hotel and hope to return again.

Still love this place but they need to check on amenities such as shampoo and body wash before…read morehand. Last couple times there was no shampoo in the container and last night there was no body wash. Not a do or die thing but there aren't staff readily available at 1030pm to refill the body wash. Next time we will check right after we check in.

Stopped and had lunch. It was wonderful The staff was terrific. The ambiance charming. We were so…read moreglad that we stopped.

30/7/25-12:00-This review is for the adjacent shop. Lady shopkeeper is very helpful and…read moreknowledgeable. Lots of great stuff for everyone. I bought handmade Christmas ornaments and a handmade bag for carrying crystals and gemstones. Such a cool experience!

I had this property recommended by a friend and decided to try it. The good things were, it was…read moreclean and they allow pets. The rooms all run along a wooden walkway facing the parking lot. I was notified there would be construction from 9 to 5 which wasn't a problem for me as I was arriving after 5 and leaving before 9. What was a problem was that the parking lot was roped off so you had to park on the outer edges rather than in front of the room, I was in 18. This was a bit of an issue for me as one of the reasons I booked was that just coming off of a knee replacement I wanted a room that I could park directly in front of. If they had disclosed this, I would have gone somewhere else. Secondly, the pillow situation was pretty horrible, old feather pillows which flattened down to nothingness, no support at all. The heating unit was one of those old wall units with a really loud fan, so couldn't keep that on. Hot and cold water difficult to get in shower, so either scald or lukewarm. there was no space to put items above sink on tiny shelf. I would not stay there again.

We'd give 6 stars if it were possible! We stay at CCI at…read moreleast 4x a year as we go back and forth from SoCal to Portland on our Oregon Odyssey. Get ready for a doozy of run-on compliments... The staff is fantastic, the rooms are perfectly clean, they welcome our furbabies (even have a dog exercise area & towels!), it's walking distance to downtown for dinner, the beds are super comfy, the tap water is probably the best I've ever tasted, they have a self-service (coin) laundry room, a great communal deck, and (last but not least) you can park right in front of your room. Stay here, it's wonderful. See you soon CCI!

Stayed here on a whim on a Thursday in February ~ I'm so glad I did…read more I am an In-Home Supportive Services Provider (IHSS) in California, USA. I was traveling with a client of mine who has very occasional seizures, and early on in our first morning here he had one while alone in the shower. Luckily, this hotel is sandwiched between lots of different hotels and restaurants, but more importantly, between the fabulous Shasta Regional Medical Center the proximate Redding Fire House. First Responders were on site in about ten minutes (which felt like an hour) and transpo went smoothly despite there being no elevator and us being on the second floor (the staircase has a landing and everything). Now, this is all well and good, and relatively standard if I may be so bold, but I'm here to say that the staff at the Americana went way above and beyond the call of duty. Housekeeping was in the next room when he collapsed. When I saw the severity of the situation I-in a relative panic, ran over to nearby staff to ask for help. This incredible woman, Darby, was the perfect person to help (second only to an actual first responder, RN or doctor). After calming the situation down with nothing but grace, she explained a little bit of her own history with seizures and what it meant to her to be able to help us in any way. Darby supported my client and I both physically and emotionally while he came out of his seizure and fell into a deep sleep, thank God, and she even stayed with me for a few minutes after he had been loaded into the ambulance. She and her boss, the manager Heather, and another lovely woman from the Americana whose name I never caught, were so supportive, kind and patient with me while I tried my best to help the PMs gather the information they needed about my client. I'd imagine some people had to check in or out a bit late because of us, sorry! But I couldn't be bothered by other guests after how helpful the staff was. PS . He was cared for in the nearby SRMC, a great hospital about two blocks away. He is now home and in stable condition. TL,DR Staff came in clutch for IHSS worker when senior client had a seizure in the shower - Housekeeper & management absolutely rock The local hospital is excellent!!

PROS Right off the freeway - easy access…read moreReasonably priced Sparkling clean Bed and bedding comfy Free waters, coffee pods, granola bars, dog treats Matteo - front desk was so friendly and helpful Awesome water pressure Good wifi 0.1 mile to an amazing restaurant, Pipeline Dog friendly CONS loud - road noise, people noise, stair noise, upstairs noise Surrounding immediate areas with lots of garbage and trash Limited area to walk dog - I never did find the turf area they had for pets If you like TV, limited cable Overall - we would definitely stay again given the location, cost, cleanliness of the room and friendly staff Definitely hit the pipeline up for dinner!

We stayed two separate nights recently at the Dunsmuir Inn and were very impressed with the quality…read moreof the hotel and the service from the owners. Both rooms were clean, well-maintained and in top condition. We had a good sized room, king size bed, table and chairs, fridge and microwave, sofa, TV, heat and A/C, sink separated from the bathroom, shower/tub and coffee maker. The hotel grounds are attractive and nicely maintained. It's in a safe neighborhood and there is a small to-go coffee shop across the street. A small, well stocked grocery store is just down the street. It's a husband and wife operation and we found them to be warm and friendly in any interaction. On our initial check in the wife not only quickly checked us in but clued us as to waterfalls to see, nearby restaurants she frequented and Dunsmuir 's wonderful tap water, from the same source that is bottled and sold elsewhere (the tap water is to die for). The husband was also quite helpful checking us in the second time, changing our room to the second floor, giving us some backstory on the hotel and directions to a nice Riverwalk. The price was quite reasonable and we had a pleasant stay both times. Highly recommended.

The mattress, the shower, the atmosphere…read more After a decent 4 hour drive we arrived here exhausted from the rain and ready to rest. upon opening the door I was hit with the smell of my long gone grandparents house, followed by a welcoming warmth. we proceeded to shower which was PERFECT it was soft but with a good amount of pressure to scrub the crud off you. Now the bed, how do you make something both perfectly soft but unimaginably firm? COMFORTABLE isn't even close but uugghh will be returning to sleep a weekend away.