UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.

We went to Sterling Carpet because we were looking for a running for our stairs and hall. We worked…read morewith Delis she was fantastic Then Dirk came out and took all the measurements He explained the process. A few weeks later the carpet was ready to be installed and Dirk and his crew came out and did a great job. We are very pleased with our purchase Everyone was professional They were on time and cleaned up when they were finished

Sterling Carpet in Anaheim, Ca is a great place to buy flooring. Jan took care of placing the…read moreorder for my carpet and kept me updated when it was ready to be installed. She's great! The two carpet layers, Manuel and Leo were really nice too, arriving on time, making sure the pattern lined up correctly and took their time to make sure I was pleased. Excellent customer service and workmanship! Thank you, Sterling Carpet!

I promised that I'd come back after the pantry review to write another one for the garage work, and…read morehere it is! Our initial experience with Closet & Garage Remedy was actually when I decided we needed to get all the junk off the floor of our garages. They had become a dump zone, and I thought I just needed overhead rack storage. So I contacted a few overhead storage people, they came out, and - long story short - it turned out not to be the solution for us. I ended up researching wall-based storage systems, and CGR was the first company to schedule a visit. Jeff came out to measure up and show us options. As we talked it through, we saw that we had other needs that could be addressed: putting the freezer somewhere sensible, getting rid of the mish mash of plastic shelves, cabinets, and shoe racks we'd amassed over the years, and getting even more shelving so we could move seasonal decoration to the garage too. We then noticed that CGR does epoxy flooring, something we have been curious about for decades. So we decided Why The Heck Not - and we went for the whole package: epoxy flooring, shelving, and built in cabinets with a workspace. For the first time in 8 houses, we'd have a Grown Up Garage! Top tip for my fellow Yelpers though: plan for more shoe storage than you think. Thank me later! Jeff sketched out the design then and there, and gave us excellent pricing with absolutely no pressure, which was awesome. In short order, Sylvia called us to schedule the work and the installation began: first the epoxy flooring, then the slatwall, cabinets, and shelving. The installation team were super efficient and kept everything clean as they worked and when they finished each day. If there were any issues that we found, they either fixed it the same day or returned to address it without any questions. We were so pleased with the result that we decided to do a second round to add more slatwall and shelving - because there is never too much space for organizing! We have now used up almost all of the shelving and we're still noodling through all the possibilities with the slatwall, but already we feel so much relief and zen from having a neat garage. Not only can we find everything we need without an archaeological expedition, we were able to move a ton of lesser-used items out of our master closet so we could more aesthetically organize that too. So don't think the benefits of garage storage only improve the garage! If you would like to experience the same kind of relief and zen in your garage, I can't recommend CGR enough. You may, like me, also find yourself tempted to extend the zen beyond your garage, like I did with the pantry (my previous review). No matter what you choose, you won't regret it!

We had a great experience working with Garage Remedy! Our garage was old and outdated, and we…read morewanted to completely transform both the look and function of the space. I had a specific vision in mind but wasn't sure it would be possible to pull off because of the existing plumbing and other structures in the way. Trevor came out for our initial quote, and we were immediately impressed by his knowledge and professionalism. He was straightforward about what could and couldn't be done and offered solutions to help bring our vision to life. A few days later, he drew up the plans for the cabinets. We requested a few changes to the original design, and he was incredibly understanding, accommodating, and just as excited as we were to see the finished product. The installation process was quick and professional, and the team was punctual on the scheduled installation dates. During the installation, they noticed that one of the cabinet doors had been scratched, and they returned the following week to replace it and make sure everything was right. We are so happy with how our garage turned out! The quality of their work, professionalism, and knowledge really stood out throughout the entire process. I would absolutely recommend Garage Remedy to friends and family. Thank you, Garage Remedy! We are so excited to enjoy our new garage!

We needed our floors redone and Irvine Carpet and Flooring came out and gave us an estimate within…read morethe weekend. We went with luxury vinyl plank for the whole apartment. Competitive prices. Good communication. Shared the extra costs when the leveling came out to more than we expected. Eric was great to work with.

Sean and Jimena have been of amazing help with our new carpet installation. They were fast to…read morerespond, helped us out with any concerns timely. We highly recommend them.

I can't say enough good things about Jake and his guys Jake…read morewas on time His guys were on time each day They finished a day early which was great for me Price was right I would definitely use Jake again for my Flooring needs Family owned and run I love the Color and the Job they did

I am so happy with the results we achieved with Divinity. We had an incredible experience from the…read morebid through to project completion. Honest and clear bidding and scheduling and perfect follow through. This was a complex project where we had to remove a lot of existing mixed flooring, deal with leveling costs creatively and work around our family while we lived in the space. The crew was exceptional. When there was problems that required creative solutions they figured out how to stay on budget and made custom flooring adapters to cover specific spacing issues. All of the flooring and baseboard install was done incredibly well. I still see little details where I'm impressed at the level of craftmanship they applied to getting tight corners, hitting rounds and hard angles. The floor has been in for some time now and we had absolutely no follow on issues.

Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

From the moment we walked into the "1st Choice Flooring Kitchen & Bath" showroom until the final…read moreworker left our home, we could not be more pleased with the whole process. First there is Fred, Neema and family at the showroom who together made the whole experience worry free. Their knowledge and expertise in the products was obvious. Once narrowing our options down, Neema and Fred both stopped by as scheduled to measure the space and provide recommendations while also dropping off samples to visualize. Both stated multiple times, there is no rush, take your time. Once we locked down Fred stated the material should be ready for install in 2 weeks and beat the date. Once the material was ready, next up was installation. Neema called to ensure our questions on install were answered and like clockwork, Manuel and the team showed up ahead of time and installed our flooring with precision. What amazed us was that throughout the process, Manuel checked in multiple times to make sure we were up to date on the work. Install was unbelievably professional and the post install cleanup was impressive. No dirt or anything left behind. Only a phenomenal floor that only made us question why we waited so long. Multiple times at the end of install and the next day, both Manuel and Neema stated that if we had any questions to just call. So how good are these guys? The next morning Neema called to check in and asked if he could stop by to verify the work and our satisfaction. Our response - Wow. This team is awesome as every step throughout the process was calm and easy. Next time the only choice is "1st Choice Flooring Kitchen and Bath". Thank you all for a fantastic job and amazing floor.

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

Exceptional Service, Fair Pricing, and Flawless Installation!…read more If you are considering new flooring, I highly recommend reaching out to Jerry at Saddleback Carpet & Flooring. From start to finish, working with Jerry was a fantastic experience. He set clear expectations, offered extremely fair and competitive pricing, and completely delivered on every promise. A special shoutout to his installation crew, Victor and Augustine--they did an amazing job! They were extremely professional, prompt, and courteous throughout the entire process. They went above and beyond to ensure every detail was handled carefully and that we were 100% satisfied with the final result. Jerry and his team will truly exceed your expectations. Save yourself the stress and call Saddleback Carpet & Flooring--you'll be so glad you did! Don T.

Best pricing, best service and premium quality carpet. The installers were professional, detail…read moreoriented and thorough. I would absolutely recommend Jerry and his business to my friends and family!

Daniel came out same week and completed the job in just a little over half a day, seeing as how I…read moreonly have 1 stem wall and 2-car garage. He arrived on time but had forgotten some tools so he had to leave to go get them. Even so, he was efficient and the finished product looks great! Hopefully their 10-yr warranty would be stress free as well.

Major Safety Concern: Reckless & Illegal Driving in Irvine…read more As a Yelp Elite reviewer, I am posting this to warn the Irvine community about severe public safety issues involving Garage Floors 1 Day. A driver operating one of their branded company vehicles was driving in an extremely reckless, aggressive, and illegal manner--speeding at roughly 90 to 100 MPH directly in an exit lane, tailgating dangerously, and nearly rear-ending my vehicle. Using an exit lane as a high-speed passing strip at nearly triple-digit speeds is not just aggressive; it is outright illegal and puts every family and child on local roads in severe danger. A company's professional standards extend to how their employees act behind the wheel of a marked corporate vehicle. If this business tolerates hazardous and unlawful driving in our neighborhoods, it speaks volumes about their internal culture and complete lack of accountability. I am formally reporting this illegal driving incident to local law enforcement and filing a conduct report with the California Contractors State License Board (CSLB). Neighboring residents should think twice before hiring this business.

Joe did an excellent job -- A+ -- on my shower replacement and I am very pleased with the result…read more Joe came to estimate the work, providing good suggestions (enlarging size, adding bench, angled glass enclosure). He gave me a reasonable price with no pressure. The job involved removing the old tub/shower, replacing the plumbing, building a bench, wet-mopping, adding cement-backing, installing porcelain tile, replacing the flooring, adding drywall (including re-stucco-ing, and repainting). Each team - demolition, plumber, framing, wet-mop, tiler, dry-wall/painter - was professional, competent, hardworking, and clean-minded. Keep in mind that this is not a one day job --- mine took 1 1/2 weeks. Joe was always responsive to my calls and kept the job moving. Also, his quote does not include the glass enclosure. Joe sent me a good glass enclosure contractor and he added an additional week - 1 day for estimate, 5 days to cut/temper the glass, and one day to install. I enjoyed watching them work. To get the job done right, there is a lot of expertise involved. My wife was so grateful that she always provided snacks and water for the crews.

I strongly dislike giving reviews lower than three stars. Unfortunately, I cannot give more than…read moretwo stars here, and I should only give 1 star-. My experience with Joe, the manager who handled most of the communication, was terrible. In my opinion, he did not have enough hands-on construction knowledge to properly manage a remodel. He seemed to rely almost entirely on what his employees or subcontractors told him, even when they were wrong. When I pointed out mistakes, he often pushed back, blamed me, or tried to make me pay to fix issues caused by his own crew. A few examples: -We specified grout colors, and they used them on the wrong tiles and areas. -The wrong sinks were ordered. -The wrong faucets were ordered. -The wrong tiles were ordered. -The wrong counter top was delivered. -Kitchen cabinets were faulty and installed improperly. -They promised one type of flooring, then delivered something completely different, including a different color, and installed it incorrectly. -They tried to conceal faulty piping inside my walls. Had I not walked in unexpectedly, I would never have seen it. -They poured a foundation for a small extension without making it deep enough or installing a moisture barrier. We now have tiles showing signs of moisture damage. -They did not repaint several rooms. They cleaned the walls and then claimed the rooms had been painted. -The electrician made serious mistakes, including issues that almost caused a fire in my house. The overall pattern was simple: -They made mistakes. -I had to catch the mistakes. -Joe often tried to shift blame. -They tried to charge me to fix problems they caused. I also felt like Joe tried to take advantage of me financially. He handwrote the quote and invoice, and I trusted that the items we discussed would be handled as agreed. Later, he tried to back away from what had been discussed and claimed certain items were not included. Only after I involved the owner did Joe back down and admit he had made a mistake. There were also major management and communication problems: -Joe is not the contractor who owns the business. -From what I saw, there was no professional contractor consistently supervising the crew. -Joe would come by occasionally, look around, speak with the crew, and leave. -The crew often seemed confused about what needed to be done. -Communication between Joe and the crew appeared poor, which caused constant errors. The crew was also a revolving door. Different people came on different days. One person would start the flooring, and others would come later to finish it. The same thing happened with tile, plumbing, electrical work, and other parts of the project. Each time someone new showed up, they seemed to have little or no idea what had been agreed to. Joe also asked personal questions that made us uncomfortable, including: -Where are you from? -What do you do? -Can I see your cars? -"Wow, you went to that restaurant? It's very expensive." -"This was an expensive house. You must be very rich." That felt inappropriate and uncomfortable. Overall, this was a nightmare experience. Never again. The only reason I am giving two stars is that they finished quickly, and by the end, I was simply relieved to have them gone.