Our breakfast is always perfect and Service is always great and the waitress are friendly, especially Chrissy

4.5 stars Went for a late dinner. Servers were very nice. Large menu. Our favorites - hot chocolate with whipped cream was perfect and a wonderful way to warm up after a cold night - pierogies-the bacon/onion scramble on top added to the flavor. - Italian wedding soup was delicious Okay - chicken pot pie was good but not great We loved our meal here and would 100% go back and try other items read more

Walked to the door , owner locked us out and put a sign up 20 minute wait , that was odd to begin with , we decide to wait and Finnaly he lets us In and locked it for the people behind us... We sit don't get our order taken till about 20 minutes , and sat for a hour after that , still no food gotten , multiple other tables sat with no food , or either sent there's back , three people decided to walk out completely which we decided to do also , a hour and 15 sitting for absolutely nothing but coffee , walk out and they have multiple uber bags full with foods just sitting , While customers waited empty handed , don't go to this place read more

The diner has been here a LONG time. A must visit for breakfast when shopping at the outlet mall. Food is great, service fantastic and great pricing. A hidden gem off 611.Bacon was AMAZING!!!!!!! read more

Billy's Pocono Diner - Diners Near Me - Tannersville, Pennsylvania

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Wouldn't go back for the food, but the waitress was so nice. She loves her cats, and we loved that. The star was for her.

Service was superb. Zero wait time and staff were friendly. I got a soup & salad combo while my wife got a Greek gyro and no complaints on our end. It was one of the best veggie soups I have ever had! The home fries were excellent as well! Prices were reasonable and typical diner ones. I would eat here again, especially due to the ambiance feeling cozy. read more

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So we are at this diner this morning on Valentines Day because we always go to a diner anywhere we travel too because we loveeeeee diners lol and we ordered breakfast but also noticed the atmosphere was very .... weird. We had a very nice waitress and we got our food and then we hear the owner of this establishment yelling at his female employee like complete shit. He told her "do you even want to work here when you don't obey my commands?" , belittling her , talking down to her. He was also talking to all of the other waitresses that way telling they they need to OBEY HIS COMMANDS or they will be out of a job . Mind you he only has female employees , we did not see one male employee besides him and they looked in age range if 18-60 all females and they all looked scared to even crack a smile or laugh. So I paid and said "I just want to say you should be a little nicer to your employees" and he says "what do you mean what do I say? I didn't say anything" I said you told her she needs to obey your commands and no one should be giving anyone a command as someones boss and he says "yeah she's been here 33 years and shes not obeying me by getting ice" (so she had to have been like 50/60) and I said even more reason to not speak to her that way and you don't talk to your employees like that you wouldn't speak to a male employee that way" ... he then responded and said "mind your business and go lose weight" so I told all the staff I'm sorry they have to work for a piece of shit and we left. The food tasted like shit and the owner of the establishment is very disrespectful and he degrades his employees because he thinks "owns them". No one, no employee, no woman should be treated that way when you work for someone no matter if it is 33 years or 3 months. NO WONDER THEY HAVE A "HELP WANTED" SIGN UP, I hope all of those ladies find a better job where they are treated so much better. read more

I ordered from door dash and it came so beautifully wrapped and fresh. The soup was amazing and the breakfast potatoes, toast, and eggs weee perfect. I can't wait to go in person. Thank you read more

It's pretty much what you'd expect from a standard diner. The overall aesthetic felt a bit run down. As a party of four, we kept it simple with our orders: a chocolate chip waffle that was underwhelming, a BLT that was decent but nothing memorable, and wings with mozzarella sticks, which were fried to perfection--hard to go wrong with fried food. We also had a burger with fries, which was just okay. All in all, it's not a place to seek out for anything special, but it works if you're looking to grab a quick, no-frills bite. read more

Everything was absolutely terrible. French fries tasted like they were made days ago. Gravy clearly came out of a can. Avoid at all costs.

The food is sub par asked for an omelette had to use a spoon to eat it the home fries tasted like oil oh add cheese to it that's extra $1.75 The owner is a jerk rude to his employees The waitress are very nice that's the best part of my visit Will never go back read more

Right next to the outlet mall and with enough parking spots. This was a quick decision as we had already spent about 15 mins looking for parking. We were welcomed with a smile and that kind of southern hospitality feel. We sat down in a very spacious area. if you have a large party there are definitely enough seats. I ordered the fish and chips and they were nothing to write home about; however, they were delicious! The little one got the hot dog and the Mrs got the hot turkey sandwich which was massive!!!! Overall had a great experience and good service. Worth the stop before or after shopping to beat the madness of the food court. read more

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Came in with a large party on a Sunday and we were seated immediately. The server was great, very patient and kind with all of us. The food came out so quickly and was DELICIOUS!!! Everyone loved their food. Coffee was watery but that's ok read more

Billy's Pocono Diner - Corned beef hash and eggs and home fries - Diners Near Me - Tannersville, Pennsylvania

We ate dinner here this evening. Although it was empty at Billy's (week before the Poconos get busy), we had an excellent experience here :). At first we didn't know what to think, nobody was there. We were so pleased with the waitress and other staff! They were all so friendly and attentive! Our food was piping hot which I loved! They also give you lots of food! We shared their homemade pierogis and they were delicious! read more

Billy's Pocono Diner - Meatloaf, Mashed Potatoes & Coleslaw!! - Diners Near Me - Tannersville, Pennsylvania

Supporting a local place is important and this dinner is a wonderful place. Greeted with a hearty good morning and served by a wonderful waitress you can't ask for more. The ham steak and eggs were cooked to perfection. The coffee was great and she kept it coming. Look no further for a great breakfast. read more

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Went in for lunch at 1:15 on a Friday, only 3 other tables of customers, hmmm. Waitress friendly,attentive, order came out all correct. Ok diner fare. Vegetable soup had good flavor but some chunks way too big. Grilled cheese and tomato, good, fries ok, little underdone for me. Got bill, $24.22!! Soup 3.95, coffee 2.95, kinda average prices, sandwich was 7.95 on menu, little high for grilled cheese but not awful, but fries (I didn't check menu) were 6.95!! for like 50 cents of potatoes and 1.50 for tomato on sandwich. Know why it was almost empty at lunchtime. So $16.40 for grilled cheese and fries, just too high. And they charge that ridiculous credit card fee so many places do now, I always have cash. Not coming back here. read more

2nd time here , 2 years apart, the man that seats you and the waitress are so grumpy and unfriendly both times. Food was ok. Coffee, yuk

We tried this place for the first time a couple weeks back. The food was bland and over priced. The coffee was not good. Also when you're done you then find out you're gonna be charged more because you pay with a card. Ridiculous. We had two simple breakfast meals and it came out to $50. The guy who sat us was rude, & the cashier was also rude , thankfully our waitress was nice. read more

A family owned diner established in September 1984, located in the heart of the Poconos. This was my first time trying this diner out with a friend. We decided this will be our place to go, to have dinner before going to our support group. We both lost a loved one , a child. And support one another. The waitress was very personable and attentive. We both ordered bowls of soup and shared an order of there disco fries. ( French fries topped with melted cheese , and brown gravy ) Food was delicious. And we had over 6 cups of coffees before we left between the both of us. The the waitress gave us two large coffees to bring to our meeting. read more

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Really great food! Surprised they are not busy and packed. Service was fast. The place reminded me of an old-school café which I like in my opinion. Also, the waitresses and waiters are very nice and welcoming to serve you. read more

Avoid this place. I gave one star because our waitress was nice. On our way back from NYC we decided to stop half way for some breakfast. We opted for a diner off I-80 because we never found a diner we didn't like. This place changed that. Four people and our bill was over $85 for breakfast. Two omelettes, two ham and eggs, a short stack and coffees. The one omelette was basically scrambled eggs with salsa added. The other was charged $2 for cheese (yes paid extra for cheese in an omelette). We paid less in the city for better food. Nothing came out hot. Even the toast was cold. I usually root for the local guy, but if you need food in this area consider a chain or look for another local restaurant. read more

According to my daughter, this restaurant has the best service ever. Solid breakfast with my family. We wanted to go to the outlets after a waterpark on our way back to NY but the outlets didn't open until 10am so we decided to have a family breakfast before shopping. My son ate every last scrap of his over easy yolk and proclaimed it amazing. (For honesty's sake, he has low stands in general but is an egg connoisseur) Our food was good and service quick and friendly. I recall going to this diner a few times before in the late 90s-early 2000s when I was enroute to college in Scranton. Nice vibe, good service, tasty food read more

Billy's Pocono Diner - a girl holding a sign - Diners Near Me - Tannersville, Pennsylvania

Had breakfast here. It was OK. Not a bad experience but nothing great. We did get our food extremely fast. Our server wasn't the most friendly but she was quick! If you need a really efficient breakfast this is a good place. read more

Billy's Pocono Diner - Diners Near Me - Tannersville, Pennsylvania

It is very rare I leave a negative review, and I nearly never leave a 1 star review. With that said, the food wasn't bad and the waitress was friendly. The positives end here. This review is very personal to me because I live here. I am a local to this area and I know it is a touristy area and I know places sometimes will raise their price a bit to reflect that to take advantage of city folks in a country setting. This is above and beyond that. The menu says $7.95 for mozzarella sticks, I was charged $10. Inexplicably. Just price magically changed on it's own. The cost for a soda here is $3.50 and does not include refills. These soda's literally cost a restaurant $.30 to put in a cup. That is a 1200% markup. Burger and fries were $14, that I can work with. I go to pay after seeing the bill and being shocked, and they tack on a $2 fee for using a credit card. It didn't say this anywhere in the entire establishment or I would have used cash, I had plenty of cash on me. I had nostalgic feelings attached to this diner until today. I used to take my kids here when they were young. I will never enter this diner again, even if you're paying. I feel disgusted. Thanks for ruining a nice memory for me Billy's, good luck gouging the tourists for however long you have left (seeing as how we were one of four tables in there and lines for food at the crossings were hundreds of people long) read more

Food is typical diner food, I've been going here for years. The wait staff is amazing, but the person who appears to be the boss, an older man at the front register, is not nice. Listening to him yell and belittle his staff was uncomfortable. After today's interaction, I don't think I'd go back which is sad because it's a nostalgic place I like to go to when in the area. I watched one of the waitresses put her coat on and walk out the door. Sad to think this staff walks on eggs shells for an egotistical boss. read more

When I see low stars on a place like this it makes me sad. We really enjoyed Billy's. It was conveniently located next to the outlets which we had been planning on going to after breakfast. Their banana pancakes were literally to die for and both my husband and I enjoyed our omelettes. As far as pricing it was no different than other diner in the area. Prices are high everywhere, these little home town diners are just trying to survive like everyone else. Staff were excellent. Absolutely no complaints and I loved the out dated decor. Reminded me of when I was kid and how diners were a staple of family get togethers. We will decently be back! read more

Had some great chili and a plate of homemade pierogis on a late eve stop in on a road trip. I probably would ask to skip the bacon if I ever stop by again since it was rich and tasty enough without that. Saw some other food coming out and it also looked really tasty! read more

Billy's Pocono Diner - Pierogies - Diners Near Me - Tannersville, Pennsylvania

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2 ppl cost $50+, it was freezing cold, too cheap for heat. The protien is dropped in a deep fryer and potatoes seemed to be a week old. Never again. read more

Honestly pretty good! Stopped by in with a few friends and we were all served well, had our food within a half hour, and staff was friendly.

The food was ok the service was OK but the owner had a very arrogant attitude. He look like he was mad that we were there.

Embarrassingly bad. Inexcusably bad. Bland tasteless garbage that to over an hour to hit the table. Cinnamon toast took 47 minutes. As I said, inexcusable, embarrassingly bad. read more

The service is excellent but there should be a BziG improvement with the food. The food was not that great!

On Sunday, April 21st, 2024 at approximately 9:30am, I made a phone call to Billy's Pocono diner. I wanted to place an order to pick up breakfast. I was going to order 5 steak, egg, and cheese bagels. A gentleman picked up the phone. I believe he was actually the owner. I said: Hello, good morning. How are you doing today? He response was: Yes, can I help you? I said: ok.... I'd like to place an order for pick up. He said: we don't do take out until 2pm. And then he immediately hung up the phone on me. I was actually parked outside at the time I called so I walked inside. The gentleman told me at thr door... table for 1? I said: I'd actually like to place an order to go please. He told me again that they don't take to go orders until 2pm. I said that there's hardly anyone here and I'm going to wait for it. Would you serve me if I had a party of 5? I understand why you'd have that in place but since there's hardly anyone here and it isnt busy, would you please accommodate me? And I was actually the one that called... you just hung up the phone on me after saying that you don't take orders to go until 2pm. Why do you have to be so rude? He responded by saying: what do you want me to do, make a date with you? You're being rude to me! I said we don't do take out and you're still here. I said: are you kidding me? I'm one of the most polite people you'll ever meet. He responds by saying: Me too....I'm polite too. You know what, I'm not gonna argue. What do you want? Then he put the menu on the table. I said I wasn't going to order food from you anymore. I asked: You don't want business? This is how you treat people? He walked away from me and said he was done. I left right after. I'd never expect this type of treatment from an owner. Usually owners make it their priority to be kind and welcoming to customers because they'd like them to come back. I'm not sure if me being African American played a role with his treatment of me as he was rude to me over the phone prior to seeing what I looked like. But it was definitely worse after I entered. read more

No manager/owner should ever speak to his staff the way he spoke today. Tipped over 50% because I felt so bad for anyone who works in those conditions. Food was ok-service good but the stress I felt while there made me never want to go again!!!!! read more

- The menus gives no description to the food -Asked for Roast Beef and got basically a thin-cut roast beef sandwich - Mash potatoes were lumpy and Bland - Juice is just bad - Service was good - All around I just 100% don't recommend this restaurant read more

Billy's Pocono Diner - Roast Beef & Mash Potatoes - Diners Near Me - Tannersville, Pennsylvania

The food was great and very fast. Service was standard. I would eat here again. Very close to the outlets as well if that's where you're heading. read more

Stopped in on my way to Mount Airy casino for dinner. Interesting to say the least . It was kinda dark inside. You walk right into the what I thought was counter service .. waitress was pleasant and sat us down right away. Asked for our drink order. Again interesting set up. They were a lot of tables . There was a number of choices on the specials menu. They are known for their pierogies. Didn't have them. I opted for a Billy's burger and fries. At a diner for the first time it's a safe choice. Was about maybe 15 minutes for the waitress to bring our food. The burger was good typical.. I'll go back and try something else. The table in front of us got the open faced roast beef sandwich and a chicken parmigiana dinner.. huge portions.. They only 3 negatives are .. 1 the price of the drinks are $3.50 2 the diner got crowded and the waitress never came back to check and I had to flag her down for a refill 3 RIGHT there with the check Would have been nice to ask if we wanted dessert or coffee read more

Food overpriced- nothing to write home about- just ok. Staff was not very friendly. Asked how the roast beef was cooked, if it was medium and before I could finish my sentence the server quipped "nope- it's cooked. Really cooked." Food literally dropped on the table, no "enjoy"- just dropped. No follow up or checking in to see how everything was. Plates picked up and check dropped at same time. When paying noticed a sign that there is a credit card surcharge- "save by paying cash" it said---- seriously? Guess that's one way to avoid paying taxes for this owner. Taking credit cards is a COST OF DOING BUSINESS. Inflation I get. Recovering a merchant fee is just plain RIDICULOUS. Will not be back. This place preys on out of towners who shop at the outlets. Buyer beware. Enough said. read more

Food was horrible, we waited forever for drinks then they didn't even bring the food out together. when it was time to ho we waited ten minutes for a box then on top of it when I went to pay with my debit card, he told me I would be charged five dollars on top of the check if I didn't have cash. never again. there are much better places in the area that will not try to scam you.. read more

Billy's Pocono Diner - Diners Near Me - Tannersville, Pennsylvania

Staff was rude. Fighting constantly. Slamming dishes down. Owner was not helpful. Wait staff accusing others of theft. Owner belittled staff. Did not intervene. Not friendly. Hair in food. Fruit fly in sugar on table. Afraid to say something about it because the staff is so confrontational. Prices not worth the food served. read more