My service was impeccable today as my waitress was attentive, thoughtful, delightful and very prompt. Alexis should be considered a model employee places in charge of training for other associates! read more

The food was great. The service was wonderful. Alexis did such a great job and was very attentive. The atmosphere was very relaxing!

We brought a group here for a graduation dinner and everyone absolutely loved it! The restaurant has a really cool vibe and tons of seating! Menu is huge, so everyone is bound to find something they like, and we really appreciated that they had a special gluten-free menu for those who need it. There's spinach and artichoke dip was a great appetizer, and you can never go wrong with the mozzarella sticks! They bring Generous portions so this is great for sharing with four people or more. Everyone loved their entrées, all the food came out really hot, which was awesome. You cannot come here and not get a pizookie for dessert and wow do they do a great job! The ultimate tip is if you get the triple chocolate, you can have them make it with vanilla ice cream because it normally comes with chocolate ice cream. Our waitress was super thoughtful and told us this tip and it was a game changer! All the pizookies were so hot and fresh and really, really delicious, we joked that instead of birthday cakes, we should come here for this dessert instead read more

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First time trying out this place. The staff was very friendly and attentive. Though this holds true, we did have to re-prompt repeatedly for standard provisions such as napkins for half our table, small plates for our shared dessert (that never arrived), and ketchup for French fries (odd that this didn't come automatically). As simple as it is, the interior was also oddly dark, to the point that seeing the somewhat disorganized menu was difficult and inconvenient. We arrived around 5:30, beating the dinner rush. There were plenty of staff around, but weirdly the small handful of groups (maybe 7-8) were all stacked at tables once next to the other, instead of spacing folks out to not have to dine one on top of the other. One of our two ordered beers arrived flat. The jumbo pretzel and beer cheese arrived hot and was delicious. The pizza left something to be desired. Pictures of other deep dish pizzas here have that iconic melted cheese pull, while ours arrived over cooked, bland, and dry. For a not inexpensive chain restaurant, I was left feeling like there was much to be desired. read more

BJ's Restaurant & Brewhouse - BJ's Brewhouse Classic Pizza - Breweries Near Me - Charlottesville, Virginia

My first visit today and I ordered a Wednesday burger special and cup of clam chowder. Our server, Coty helped me navigate the menu and bought out our food quickly. My Clam chowder serving was generous and tasty - with big chucks of clams (no baby clams here!) Our burgers were cooked perfectly by Dave Vaughan - shout out to Dave for 'acing' a complicated order. Guy deserves five stars all on his own! As we left, the kitchen manager asked us to come back. Only drawback was the metal serving trays draw heat from my French fries. A wonderful first time experience. I will be back. read more

The bartenders was awesome and had a great attitude. Good atmosphere inside and a lot of staff. I was worried when the food came out in less than 5 minutes from when I ordered. The steak was pretty tasty, but the ribs and vegetables were really tough. read more

BJ's Restaurant & Brewhouse - Ribs and tri tip steak - Breweries Near Me - Charlottesville, Virginia

For the food you get, it's a little pricey but it's a chain, what do you expect? The food is consistently good, and the pizookies are the cherry on top. Drinks were tasty and I'd definitely recommend to keep this in your back pocket for last-minute needs or if other plans fall through. Nice servers and relaxed ambiance. read more

Stopped in on 5-20 for lunch around noon. Ordered Ribs, steamed broccoli and fries. The ribs came out cold like they had been sitting out overnight. The broccoli also cold, fries only thing half warm. Asked Waitress for refill on my tea. 15 minutes later she comes back after I had asked another server for a togo box. read more

BJ's Restaurant & Brewhouse - Breweries Near Me - Charlottesville, Virginia

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Karl was excellent... Waterfall Rice Lager a MUST keep for GF drinkers. Excellent sandwich with GF bun. read more

Hmmmmmm not the best. Wings were ok, asked for extra crispy but they were not. Drinks were good and service was very good. The problem was we ordered 2 of the Seared Ahi Tuna Salads and they must have been running out of the tuna. Look at the attached picture of the salad in their menu and look what we actually got!! The tuna quantity was like 20% of what they show! I told my wife we must have been served the "barbie portion" of the tuna. It just not right they mislead the customer. If service was not good I would have given zero stars. We will not be back. read more

BJ's Restaurant & Brewhouse - Advertised picture. Look how much tuna. Misleading. - Breweries Near Me - Charlottesville, Virginia

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While on a football getaway to Charlottesville, VA we pregamed before dinner at BJ's. There are TVs everywhere! A whole sports fanatics haven! Service was great! Food was good! Ambiance is casual! Definitely a good place to watch any sporting event! Have to remember BJ's for that! read more

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Alexis did a great job! She was very friendly and attentive to our needs. She was very prompt!

Our server, Jackson D, was polite and on top of service! He filled our drinks without us even asking, smiled, overall great! We arrived right before 8. It was not busy at all and yet somehow both specials, which started at 4, were completely sold out which was disappointing. The Food presentations were nice... But my chicken Alfredo came out cold and the sauce was just "off". I couldn't even finish half. I wouldn't order it ever again. Yuck. Regular Wings were very good. read more

BJ's Restaurant & Brewhouse - Chicken Alfredo - Breweries Near Me - Charlottesville, Virginia

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Lily was absolutely amazing we will definitely be back due to her amazing service. She kept checking in and was very friendly.

We had a mixed experience overall, but I really want to recognize our server, Lily, for being absolutely amazing. She was kind, patient, attentive, and handled everything so professionally despite the long wait times and issues happening around her. You could tell she genuinely cared about making things right for us, and we truly appreciated her effort and positive attitude throughout the night. She honestly turned what could have been a very frustrating experience into a much better one. I hope management recognizes how valuable Lily truly is to the restaurant. Thank you Lily for making our dining experience better. read more

The service and food was great. Lily always come by to check on us and make sure everything was okay and make sure we were happy.

Lily was great!! Good service and really good with the kiddos at our table. Everything was speedy and she knew the menu really well.

The food here is good but nothing extra special. Definitely came and stayed for the pizookie. I love the pizookie. The actual meal was pretty good but nothing to write home about. Service was great! edit: my meal was actually incredible heated up the next day so 11/10 recommend taking leftovers read more

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So much potential, but our server was slow, inattentive and made us question whether we want to return again. We arrived for an early dinner as we hadn't eaten all day in our travels to Cville. Immediately were greeted and seated. Good sign? Nope. Our server was nowhere to be found. We weren't greeted in a timely manner. When we finally were, he (the receipt said Drew was our server, but not sure if that was indeed his name. He was shorter, medium-dark complexion, brown eyes and little bit of dark hair) was pleasant enough and finally got our drink orders. He paid more attention to the booth next to us that had about 5 ppl seated. We got our drinks then placed our order. It even took a long time to receive our orders. Once they were delivered, he never came out to check on us until we were 2/3 finished. One of the orders was completely incorrect and we finally were able to let him know. He took what was left back to the kitchen and they verified that the sauce was not what was ordered. What he did do correctly was offer to replace and he gave us a complimentary dessert. That was a kind gesture for the mistake. We had to wait to ask for refills, for the check, etc. We weren't going to even order dessert bc he took so long every single time he would come to our table! We saw many other servers talking and moving about but he was nowhere to be found the majority of the time. We are generous tippers, but this time he was only tipped a small amount bc of his egregious inattentiveness. Also, the restaurant was practically empty. He told us the kitchen was very short-staffed and he just picks up the orders they prepare. I used to be a server many years ago so I'm aware the servers don't necessarily prepare the food, but they can certainly come out within 2-3 minutes of the food being served to ensure all is well and correct! Not sure we will be returning as our schedule is most often very tight between travel and other obligations when we are in town. What could have been a quick bite, turned into a lengthy fiasco. read more

I'm only 15 years old, but I'm smart enough to know this place SUX! We ordered our food as a group of 4 at 1:30, and ended up getting served at 2:45 only after waiting for our waitress DAISY (who we witnessed give multiple eye rolls to other customers behind their backs) to check on us after a 30 minute period of neglecting us. Daisy likes to call everyone her friends, but secretly she hates them all. We are of victims of Daisy's severe verbal abuse. The food, overall, was definitely microwaved and/or spat in. My mother ordered a salad that didn't match what the menu entailed at all. It was missing about 1/3 of what was supposed to be in it. Me personally, this place is a complete mess. Over $115 for food that, in the end, left us all hungry . BJ's, I hope you take my words of wisdom into consideration, and rethink your choices. read more

The $13 pizookie meal deal is a great deal. There's a few meal options to choose from and it comes with a mini pizookie. There are also lots of pizookie options! I had the enlightened Mediterranean chicken bowl which was very good and the salted caramel pizookie was perfect! The service is always a little slow and I've only been there late when there's basically no one there. read more

BJ's Restaurant & Brewhouse - Salted Caramel Pizookie - Breweries Near Me - Charlottesville, Virginia

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We had a reservation and got sat almost immediately. Our server, John was very friendly and attentive. Food was delicious as always!

I have been here before and it was much better. There were not too busy and we were seated quickly. That is where the service went downhill. Our waitress was rude. We had to ask for silverware and when it came it was dirty. Drinks were super slow to arrive as was our food. Hopefully this was an off night but we may not come back. The decor is typical American bar looking. read more

I just wanted to do a quick shoutout to our wonderful and attentive server, Karl S. On our way back up to Nova from Smith Mountain Lake, we stopped for lunch with our toddler on Memorial Day around 1 or so. We ordered both of the salmon entrees which were cooked perfectly! Both delicious. Our son loved the pepperoni flatbread as well. The avocado egg rolls came out a little burnt but Karl noticed and was quick to get us a redo. Really wonderful service at this location and the quality of the food surprised us! I will also note, the restaurant is child friendly :) read more

Placed an order with adjustments to the Italian chicken Parmesan and it was totally disregarded, it was suppose to have Alfredo sauce and penne noodles and that's not what we received. Pictures attached. I called the store 2 times before posted closing hours and no answer both times. read more

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Daisy is amazing and great and so cool the food is also good but Daisy is great great vibes

Outstanding food and service! Cody was our server and he was awesome. Well done!!!!

Happy hour from 3-7 Monday through Friday in the bar area. Large selection at a good price. We had wings with lemon pepper rub that were delicious. Large selection of beer on tap. read more

BJ's Restaurant & Brewhouse - Bar area. - Breweries Near Me - Charlottesville, Virginia

The good... the food was on point. We ordered Fried Couscous Mac n Cheese, Prime Rib Dip and the Atlantic Salmon. It was all enjoyable and we sat the bar because the wait for a table was 90 min. I had a bourbon and my partner had 2 pilsners and our bill came to $100+ with tip. Our appetizer of the Fried Couscous Mac n Cheese arrived within 10 min and we throughly enjoyed it. What is the bad? Our Prime Rib Dip and the Atlantic Salmon were no where to be seen after a little more then an hour. My partner inquired, the bar keep and the manager spent some time working the register, after a long pause no food or response. I then piped in "How much longer until the food is ready?" Because at this point, with our dog waiting in the car for 1+ hour, we were to settle up and canceled the uncooked food... She couldn't give an answer to our question, but quickly stated the manager is checking on it, as he exits into the kitchen, so we did not get a chance to cancel. Both our meals came out in the manager's hand, just about a full 90 min later after we ordered them. We were offered an apology and an excuse of "We wanted to make sure that your salmon was fresh and cooked right..." Funny how the Prime Rib Dip was kept at detention in the kitchen with the failed salmon and not brought out first, yet the au juice was hot, so the dip was also just made... Customer services is positively insulting. Manager is young and inexperienced and rather than making things right, was simply trying to shrug fault. We are your customers, we want to give you our money today and another day. Show us you appreciate us and want us back! You said something that seemingly got BJ's off the hook for the delay, we are not inspectors... You didn't say or do anything that made us feel better as customers who sat and waited dinner for 1.5 hours! A cursory sorry here is just not adequate, not at all. We did meet some nice people at the bar a little after we sat down. They were first a party of 3, but grew to 7 and we voluntarily moved down 3 times for their expanding party. That's when we noticed, they all got their food, 1 plate, 2 plate and 3 plates etc... and we scratched our heads and rubbed our hungry stomachs... It would appear that the order was not put in until we inquired, nearly an hour later. Just own up to the mistake and apologize, that would be winning. Then comp us a dessert, that would have been smart business. The recognition of a mistake and a gesture to make up for it. read more

Empty bar, empty restaurant maybe 20 people total. After waiting 5 minutes to be acknowledged placed order ice tea salad sandwich. After 15 minutes no salad, walked out. BTW ice tea wasnt fresh and was watered down. read more

Sorry I made the choice to go here with my friends as we were in from out of town. It was too dark to read the menu easily. Our waiter did not speak loud enough for us to hear/understand. Friends sent their food back and one of the replacement meals they received was cold. Our appetizer was put on the wrong bill. Would not recommend. read more

Food was terrible! Manager didn't care! Don't eat here! Wait staff terrible! If you want to waste your money this is the place to go!!!

I would not recommend the place. The food was average or even a little less. Ordered a as Filet medium and it came out well done...but only after a long 30-40 minute wait. Waitress was okay. Could have been a better experience and better food. The appetizers were good. read more

The food and service is adequate. But in my opinion the quality of food and drinks do not even come close to matching the price. The only decent things on the menu come from there appetizers. I cannot tell if this place is attempting to be a sports bar? Upscale dining? Something in between? Either way I just don't love this place. I would recommend trying it for yourself though. read more

The single worst dining experience that I have had in 53 years living in Charlottesville. the service was ghastly, the food cold and ill prepared, the manager obnoxious and incompetent. AVOID THIS PLACE !!!!!!! read more

Ok. Decent food, slow service, fairly clean bathrooms. Delivery or take out is better than dine in, just due to not having to deal with staff that don't care. read more

We arrived about 15 minutes after opening. Being the ONLY customers, the waitress was quick to take our drink orders. But that's where it ended. It took 1.5 hours for two people, the only two people, to eat lunch. We stopped here hoping it would be quick as we had a long driving day, but it seemed as though the wait staff didn't care - and from the photos you can see they had nothing else to do. The food is your average BJs food, so I always hope the experience will win me over. Not this time I guess. read more

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We came in on a Sunday afternoon and were greeted by the host who sat us pretty much immediately. He informed us there was only one server in the entire dining room since they were short staffed. We totally get it and our server, Corey was fantastic as he had about 40 people/5 tables going. He was pleasant and gave us samples of the bbq sauce and beer to see what we might best like. We come here every couple of months and this time ordered the kids chicken fingers with fruit, boneless wings with yummy bbq sauce and the brown and red ales. So good and we'll be back! Great rewards program and ambiance too. read more

Don't come. The service is horrible. The draft taps are all not working. The place was almost empty and still took 10 minutes to get seated. We did have 7 people, but there were plenty of long tables available. It seemed that there were limited servers. Drink delivery was at least 10 minutes and then 10 minutes after I asked for sweeteners. Appetizers delivered with no plates and I had to get up and go to the bar to ask for those. Go elsewhere. Food is not worth the wait. read more

Food is average. Wait staff and management is a joke! They hardly came by my table, and had awful attitudes. I tried to give them the benefit of the doubt but anyone that has gone to BJ's in cville will tell you the staff is bad! read more