We had an amazing waitress, so I give the service 5 stars, but the food wasn't great. I ordered the roast turkey, with mashed potatoes and gravy. It was like eating a microwave dinner. Okay, so maybe the breakfast is what you should get? My husband got breakfast with a hash- which looked pretty good. But, the potatoes were not crispy and were cold. One of the kids got chicken strips, they were the boring Sysco chicken tenders. Another kid got pancakes, they were what I helped eat after gagging down 3 bites of my turkey. read more

My gosh! The amount of food they give you is always enough for two people. The pancakes almost covered the entire plate. My biscuit was Gigantic! Yummy all I can say. read more

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I went to a different Black Bear years ago but I have not quite been to this location yet. Man, they really have started popping up everywhere! It was a Tuesday morning at like 9am so it was nothing too chaotic. I immediately got seated and waited for my friend to arrive. I had a blonde moment upon sitting down. I sat there like a weirdo while I waited for my friend because I was waiting for the menus. They gave me two newspapers that were made by Black Bear but I could not find the menu. Well, my friend then informed me that the newspaper is the menu. I was like "uhhh no it isn't. Open it up and you will just find information about the diner" as it turns out, that is the menu, you just gotta open it up a bit more. Once I realized it was the menu, I thought it was the cutest little thing. I absolutely love the newspaper thing! Moving on. The menu was very diverse and I was thrilled when the server told us that we could get anything on the menu at any time. I am a person that does not enjoy a crazy amount of sugar in my body first thing in the morning so I rarely get something sweet for breakfast. I opted for the Turkey sandwich just because it was simple, not too heavy and truthfully sounded good. The turkey sandwich was pretty good! I cannot complain! To compliment my fries, I got a side of ranch. The ranch flavoring was very good but I think it is a good idea to tell a sister ahead of time that the chunks in it are bacon...because I was genuinely worried about what chunk was in my ranch. This was a first for me. Out of all the ranch I have ever ordered, it has never had pieces of anything in it. I will admit, I think the bacon is unnecessary. I don't think it added any extra flavor and really just took the prime real estate in the cup that was supposed to have ranch. It was different though and I appreciate people putting spins on ranch and trying different stuff. I also thought the ranch was very good; nice consistency and flavor. All in all, it is a nice spot for a meal, any time of the day. They have a wide array of options that I think most people will like and definitely seem like they would be willing to accommodate otherwise. American Fork is lucky to have a Black Bear location! read more

Black Bear Diner American Fork - American Near Me - American Fork, Utah

It's very chainy but my kids love having any meal here. I've had a variety of service from excellent to absolutely terrible (possibly a server on drugs) however the food comes in large servings and is consistent. read more

The food is awesome, the people are awesome, the atmosphere is awesome. I don't know what else you need to know.

Menu is a newspaper! I love that! It's a place that just makes you feel at home. The service is fantastic. Food is delicious!

I've been trying to see if this place would get better, but it just never seems to. The first time we went, we waited for our food for about an hour. Second time we went, we walked out because we didn't get water until about 30 minutes into us sitting down. This last time we went, I ordered an online pick up order which they told me they never received, but I had both email confirmations. I ordered dinner at 5:30 and didn't end up getting those two meals until 7:00 (they were also wrong). Picked up the two meals and noticed I never got my desert, drink and they charged me for silverware even though it says it's free online. The food was cold when we got it and they messed up on both of the sides. In the end, save your money from these people and go to IHOP or Denny's because they will do a hella lot better job then these clowns. What a mess of a business. read more

Went there for a birthday celebration tonight. We usually love BBD. Tonight was an off night for this place. The waitress was very good, but looked like she was trying to cover too many tables. Our food was very slow and we had to ask for the rest of a couple of meals about halfway through our meals. A table near us was very unhappy and a little abusive to the waitress. She was on the verge of tears. We'll try another time, but tonight was not a stellar visit. read more

Great food and excellent service. Avery was great. He made the experience very enjoyable. Great menu selections. We will be back.

Nothing special about the food, party of 8 and no ones dish was delicious. Our waitress was sweet but our order was wrong, had to wait for our food to come back again.... My little boy got his food when almost everyone was done eating.... Sorry nothing good I can say, don't waist your money coming here. Maybe the pies are good?? ‍ read more

I came in today for breakfast. I've had a rough week, and Robin, was so amazing, and so attentive to me. She definitely had no clue what I was going through, but her sweetness made my Friday. It only takes one person to be kind to shift your day. I do not have to wait long at all to have my order in or my food. She is very sweet. read more

An amazing waitress Kayla, kind punctual, joked around. Overall amazing service. Food portions great plenty to eat.

They ran out of cinnamon roll French toast, spinach, and country fried potatoes and we have been waiting for an hour for our food. This place is a complete train wreck! When our food came out it was not what we ordered and so we would have had to wait another 20 minutes for food so we got up and left. read more

Black Bear Diner (American Fork, Utah) True story...I live in Las Vegas and have never dined at one of their Black Bear Diner locations. But when I'm in Utah, I dine at a Black Bear Diner at least once per visit to the state. I come here for one dish and one dish only and that's the Bruce's Omelet. I'm not a creature of habit, but I am a creature that enjoys eggs, sausage, bacon, diced ham, and cheese. Bruce's Omelet is all of this with a side of carbs (toast, biscuit, or pancakes) and crispy, well done hash browns. Price for my meal with a drink is less than $15. Service has always been excellent at this location and my food is usually served to me in about 10 minutes. I'm a quick eater and dining here has never taken me longer than 30 minutes. 2019 Yelp Review #22 read more

Black Bear Diner American Fork - Bruce's Omelet - American Near Me - American Fork, Utah

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Black bear dinner is my parents favorite! They love to bring our family here and I love the classic home cooked meals they offer! Clean location. It's never super busy which is nice! read more

Black Bear Diner American Fork - Brownie Sunday and black berry cobbler - American Near Me - American Fork, Utah

Um.. WTH?? This place has SERIOUSLY gone down hill. The server was very nice and attentive. Other than that? The namesake bear claw was microwaved so long that it was hard to chew. The hash browns had not one bit of seasoning or crust The Benedict I ordered and specifically requested that my eggs be soft with a runny yolk, had English muffins that were not even warm or toasted, eggs that had hard yolks the hollandaise sauce was separated and had maybe a teaspoon on the top of each egg My sons Benedict also had cold untoasted English muffins and separated hollandaise. The fruit was very unripe strawberries and old cantaloupe and honeydew My husbands biscuits were dry and cold with very little gravy SUPER disappointing food. read more

LOVE THIS PLACE. Been to the Draper store several times. Our favorite is the Orem store. Keep up the great work. Love the fish and chips and hamburger (the big one) My wife loves the taco salads. All you can say when it comes out is WOW!!!!!!!! read more

This is definitely one of our favorite places!! The service is exceptional, and the food is amazing! I love their philosophy about portion sizes. Because they give larger portion sizes, this is about the only place I'll get a salad because I know I'll leave satisfied after eating one. Normally, that doesn't happen! Their cheese burger and taco salads are both amazing and their bacon ranch is worth every calorie ! We also like how they have lighter items on their menu for those times when we're counting calories. The service is really fast and friendly -- we've always had a good experience here, which is why we keep coming back! read more

Avoid this place by all means ordered a NY steak and eggs which is supposed to be one of their most sold item the steak was horrible was cold directly from the fridge to the plate. I ordered wheat bread which had mold in it I only notice after I had already ate a slice . We order a chilli which was also cold as ice cream . Avoid this place if you could. read more

Black Bear Diner American Fork - Moldy bread - American Near Me - American Fork, Utah

I usally love going here the atmosphere is cute and sometimes the food is good, but the last time I went my friend and I ordered the iced mocha we drank a little of it and the milk was curdling I've had food poisoning since Sundayand my tri too dip sandwich was slightly undercooked. read more

If you're going have a meal at Black Bear Diner in American Fork, try and sit in Leena's area, because we had a party of 7 and she not only got everything perfect, but went above and beyond to make sure all the "please add this" and " please don't put 'x' on my food" orders were all done exactly as ordered. She came and checked on us enough times that no one had to wait for anything. Refills on drinks came right away, and she even brought out 3 kids cups with lids without being asked. We all left full and completely satisfied. read more

Had an amazing breakfast at Blackbeard today with LEO as our server... he went above and beyond- we will definitely be going back

Great food! Like wow!!! I love me some comfort diner food. Joey was beary great and entertaining. Will be back to try more!

Summer is awesome. She is fun and the dinner was excellent. She was fast, friendly and carefully helped with our order.

Black Bear Diner never disappoints! Down home comfort foods, country favorites & all the staples you know & love, plus their tasty rotating specials that coincide with the seasons/holidays. The staff is always friendly as well as knowledgeable of their menu & dedicated to the customers best dining experience. Always clean & tidy dining area, plus the environment combines the perfect combination of cozy cabin-in-the-woods vibes with a rugged mountain wilderness ambiance that is the perfect setting for an early morning family breakfast, a weekday brunch with friends or a full course formal dinner with the whole family. Can't go wrong with Black Bear! I highly recommend the Chicken Fried Steak Benedict, it was amazing! read more

The food was probably the worst I've had in a long time. And that's saying something for my utah peeps, the bar ain't exactly high but at least utah food is edible. Got the chicken fried steak with mashed potatoes, and some kind of potato soup. When it came out it was gravy soup, with gravy and a side of gravy. Our server on the other hand was fantastic and easy on the eyes, but we were coming for food. Now 2 hours later me and my buddy are sick. Avoid this place and just lick the dumpster outside... it's about the same quality but the dumpsters fresher. read more

Summer took very good care of us. Our order was delivered to the table correctly, and the food was good!

Black Bear Diner was super good. Kayla was very sweet and attentive and hands down one of the nicest waitresses I've ever had!

The servers are great. The "chef" is wack. I never ever get a runny egg on my eggs Benedict, my hash browns were borderline raw, then my boyfriends were so burnt and crispy they were not edible. We didn't want to say anything because we know it's never the servers fault, so just get a new cook! read more

We had May as a server and she was amazing! If you come here and get her as a server you are so lucky! She is sweet and makes the experience 10 out of 10! read more

Robin was such a doll. She noticed I was cold and she brought me a mug of hot water to put my hands on to warm up. The sweetest thing. She also noticed our French toast seemed a little burnt and asked for it to be remade. The food was fabulous but the service was extrodianry. Loved her! read more

The food was amazing!! Our waitress Kayla was super quick and super kind and personable. Overall it was a great experience and I would 10/10 recommend!! read more

The food takes forever to come out, and when it does, it's cold. I also have an allergy to dairy, and I told them this. When the food came out, the lettuce had a small amount of grated cheese spread throughout. In summary: careless staff, long wait times, and less than optimal food quality. read more