4.5 stars! It was our first time here and it was crazy busy. The food was good and we enjoyed our meal. The servers were really nice but management was no where to be seen. Servers were having to roll silverware on the go and trying their best. They really needed help so service suffered a bit. Not the servers fault read more

You can never go wrong with Black Bear Diner for breakfast (I have not been there for lunch or dinner yet). Their pancakes are fluffy and delicious, their eggs are eggs lol and if you choose a meat side I highly recommend the homemade Italian sausage (mild or spicy). The service is always great and [[HIGHLIGHT]]the atmosphere is fun!![[ENDHIGHLIGHT]] If you are in the area check them out!! There is also a location on Ackerman rd in San Antonio if you live in that area which is just as good!! read more

Black Bear Diner San Antonio City Base - Diners Near Me - San Antonio, Texas

[[HIGHLIGHT]]Great atmosphere, nice space for family dining.[[ENDHIGHLIGHT]] Wait staff is good. Plates are Texas sized. Food is delicious and the desserts are on fire! Green beans have bacon and were very tasty and hot. Plating is very appealing. Huckleberry lemonade is tasty and refreshing.. Always looking for seal of approval from my grandbaby and he loves the green beans and mashed potatoes. [[HIGHLIGHT]]Great for large families too.[[ENDHIGHLIGHT]] Merchandise is cute as well. read more

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This was my second time trying this particular location. Food amounts are generous. Price is reasonable for the amount of food you get. Neither time that I went do I feel as if I waited a long time for my food. The first time the restaurant was packed with a line but I was still seated within 5 minutes and the 2nd time I was seated right away. Now the customer service -horrible. Both times. First time the waitress didn't bring my coffee until after my meal was served and no refills were offered. Any additional requests we had to ask for at least twice. The second time I went, different server same kind of service. Napkins, ketchup, refills -all had to ask twice. Very inattentive until....it was time to pay. Within a span of ten minutes she stopped by our table 3 times to ask if he needed anything else so we could pay. Basically shoo'ing us out. I wanted to at least finish the cup of coffee I had to ask twice for a refill. And to add to that, there was no one waiting to get seated. I assume maybe her shift was about to end at 11AM and that's why she wanted us gone?? Overall I would not recommend. I do want to try one of thier pies but if I stop by again I will be taking that To Go. read more

My daughter recommended this place since she was working as a door dasher and found this place appealing regardless of being dismissed by a server. Ironically that server was our server around 11am Sunday. The place is busy, the hostesses bounced around eye contact with each other for an awkward moment on who will do something. [[HIGHLIGHT]]We are sat within 3-5 mins by the gorgeous patio sunlight.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was told the ac comes in and out so it's pretty warm in there.[[ENDHIGHLIGHT]] The skirt steak is a fighter with the knife lol. I won eventually. The biscuit is the big king of the hill as it casted a shadow on my face. I gave away the fruit but kept the grapes. I'm not a fan of melon. The sunny side up eggs are 100% beautifully executed. I tried the sweet potatoes fries and it was a thin crisp skin met with a sweet creamy bite inside. I forgot to ask for cold water and wasn't offered as some servers do. If this plate doesn't look like a lot of food well don't be fooled. I was stuffed and didn't eat until 7pm. My mom joked the bear made the biscuits hahaha. read more

Never disappointed here the salad was delicious and HUGE !!! And the service is amazing too read more

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Service sucks so bad!!! Server is so lazy and just never attended to us. We ordered coffee and our cups had lipstick stains. Food sucked 1/10 [[HIGHLIGHT]]atmosphere dirty restrooms dirtier.[[ENDHIGHLIGHT]] Omg do not eat here. Gross. ‍‍‍‍hello I'm trying to email back. The email you asked me to use to get in touch isn't working. I'm trying to contact the business owner. Thank you for reaching out read more

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Not satisfied at all after visiting twice after my initial review. This specific Black Bear Diner really needs to improve; and fast, before they go under. [[HIGHLIGHT]]The restaurant has a very nice atmosphere and decor[[ENDHIGHLIGHT]], but the service and food are lacking severely. I visited on a Sunday, not busy at all. Waited maybe 30 minutes for our food to come out and our waitress did not come back a single time to ask for any refills. We also overheard another table that was also bothered by the wait time. I really wanted to like this place, but it has consistently disappointed me. Would not recommend. read more

Black Bear Diner San Antonio City Base - Friday - All-You-Can-Eat Fish Fry - Diners Near Me - San Antonio, Texas

Went for breakfast on a Sunday morning at 8:30a, so before breakfast crowd. Got seated quickly. Our server quickly came over to help. The menu has lots to choose from. Our server let us know all items were served all day besides the ones with a star. It took a minute to decide what to order, but I knew I wanted breakfast! The chicken sausage and pancake was my favorite from my order. The coffee was actually good too!! Keep in mind the plates have LOTS of food. I would definitely be back, more so for the customer service received. read more

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Today's brunch experience at Black Bear was awesome. Our waiter Kevin was amazing. All of our plates were not only delicious. But, the portion sizes are plentiful. There's so many menu items to choose from. [[HIGHLIGHT]]Our granddaughter got to take pics with their mascot.[[ENDHIGHLIGHT]] Don't forget to visit their little store area. We had to grab a stuff bear on the way out. read more

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We dined in for breakfast again. We do love this place. They give large portions of yummy food. We got top notch service from Kevin. He's so friendly and kind. [[HIGHLIGHT]]The restaurant was clean and kept up.[[ENDHIGHLIGHT]] Our food came out very quick too read more

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After dining here for over 2 years since it first opened in late 2022 but couldn't get seated since there's so much hype I'd only recommend getting the breakfast items like pancakes, waffles, French toast, biscuits, bacon, hot sausage, ham and huckleberry lemonade. Their dinner stuff like the pot roast,turkey dinner and seafood is just average. The dessert selection is OK too. Their banana cream pie and bread pudding are my recommendations. The service is either hit or miss. [[HIGHLIGHT]]Black Bear Diner gets packed in morning for breakfast on Sundays like usual but slows down at supper time.[[ENDHIGHLIGHT]] But you can get breakfast all day just like at IHOP or Cracker Barrel down the street near Goliad. read more

Christmas lunch was terrible! After being seated, our waiter, Michael was very attentive and apologetic. My daughter and I ordered our meals. I ordered the SPC LT Holiday Turkey Dinner which was a disaster. First of all, I understand the restaurant was very busy on this Christmas day. Anyway, my dressing was cold, the mashed potatoes were also cold and the toasted bread I ordered was white, not brown toast, so I sent the whole plate back. My new meal plate arrived, everything was correct except the toasted bread which seemed old and not fresh. I am a diabetic, was looking forward to a great Christmas meal but unfortunately the meal was terrible with exception of the green beans that were tasty. I ordered dessert but after the meal fiasco, I changed my mind and cancel dessert. My daughter ordered one SPC Holiday Prime Rib, medium rare. Her plate arrived with blood running in the mashed potatoes and her plate was cold as well. She sent it back. The new meal came and the cut of steak resembled a porter house steak. At first, from the shape of that steak. I thought it was liver! My daughter sent that meal plate back and ordered one DIN Pot Roast, which included 2 very large stalks of celery and large hard carrot cuts. Again, another fiasco. I felt sad for our waiter Michael because we did not want him to feel like it was his fault that the meals were cold and not properly made. Next, my daughter ordered a dessert, bread pudding, what a hoot!! The bread pudding arrived cold, served in an aluminum tin bowl, no caramel drizzle, no dollop of whip cream on top, looking nothing like the photo on their menu, of course we declined to keep the dessert also. So after speaking with one of the managers, she was very sympathetic to our meal fiasco and gave us some Bear Bucks ($25) to redeem and we thanked her. NOW, receiving the bill (laughing, laughing) our bill total was $109.42!!!! (Ha, ha, ha) We checked the receipt and after the $103.96 discount and adding the $25 Bear Bucks, our total was $5.90!! (Wala!!) Now, after carefully checking our receipt before paying the bill, we went over the meal items and my daughter was charged for Two SPC Holiday Prime Rib dinners at $59.98 each when she only ordered one SPC Holiday Prime Rib dinner, but one of the dinners was subtracted (minus) from the receipt. After this Christmas fiasco, we stopped at Jack-in-the Box and got tacos, etc. RECOMMEDATION: ALWAYS check your receipt before paying at any meal establishment. Inform management of any difficulties with your meal instead of eating and disliking the meal or not liking the meal and still paying for a meal you did not like and silently complaining after you still paid for the meal, that's why managers are present to assist the customer. read more

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I've never heard of Black Bear Diner before, but apparently it's a chain that originated on the west coast. I loved the decor with all the bear motifs inside and outside. Food-wise, I think people enjoy the "large" portion sizes, but I personally don't think the quality is as good as actual standalone diners. (It is a chain restaurant, of course.) I got the California omelette with a side of fresh fruit. The omelette itself has avocado on top, with mushroom and cheese inside. It wasn't the best omelette I've ever tasted, but it also wasn't terrible. The fruit was surprisingly fresher than I expected, but the biscuit was quite dry and crumbly. For the overall quality of the meal, I thought it was overpriced ($13.25). The food itself is filling, but you can also tell that it's not the healthiest. Service was prompt and efficient. I probably won't return as I'm not a huge fan of diners to begin with. And this chain diner surely did not impress me by any means. read more

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I had a great experience at black bear diner, the food was filling and delicious, the service was very good our server checked in often and was friendly, [[HIGHLIGHT]]it had good atmosphere very cozy[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]The decor was very cool[[ENDHIGHLIGHT]]. read more

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Always a good breakfast and really good staff. Good service. Have always had good experiences here.

My friend sent her young daughter for some change and the old lady had so much attitude when telling her no they couldn't give out change (was going towards the waitress tip!) that it literally had her daughter on the verge of tears. Then the grandpa got sent over to sort it out and AGAIN this old rude ass lady gave even MORE attitude telling him no they don't do that. Then when speaking to the manager aside from saying he was confused why she didn't do it because it is something they can do? he seemed very nonchalant about it all which was even more frustrating. Overall crappy people at this location. read more

Black Bear Diner San Antonio City Base - Useless Manager - Diners Near Me - San Antonio, Texas

They always take care of us when we go there. We love the breakfast , good size portions, everything tastes very fresh and service is always great. read more

Service friendly and efficient American menu, not much for vegans or vegetarians Not so healthy and a couple of salads, nothing exciting Pot roast was indeed home made, order without gravy and it's gluten free Lots of breakfast items read more

Black Bear Diner San Antonio City Base - Menu - Diners Near Me - San Antonio, Texas

Good Food. Great Service! Food was delivered fast after the order was placed. Waitress didn't take notes, but she got it all correct. Chicken Fried Steak breakfast was cooked properly. Crunch on the breading was nice, Eggs cooked perfectly. But the hash browns needed a bit more on the cook. Watch out for the biscuits as they are not normal sized. Tender in the middle, fall apart if not careful. Grandma's biscuits still take the ribbon Definite return in the future! read more

Black Bear Diner San Antonio City Base - Huckleberry Lemonade (270 cals.) - Diners Near Me - San Antonio, Texas

Service was good and consistent. Brandy was a great server, very attentive and quick. Food was great, I got the original scram-bowl and my wife got a build-your-own breakfast. This was the first time going here. It was me my wife and our twin 5 month olds. I will say if I had to pick between here and this place and Cracker Barrel, this place is a no brainer. read more

This place is a joke. With two other options in San Antonio, avoid this location at all cost. The service is appalling. Waited several minutes with no help only to be placed on a fifteen minute wait list. I guess Kevin felt overwhelmed with the eighteen people in this restaurant. I counted since I had so much time. The young lady with glasses who apparently is the front help, decided to finally do their job and took over for Kevin in submitting a name and phone number seemed to lack the knowledge to use the software and definitely lacks the ability to listen. Had to speak so slow. It also seems ridiculous to use the software being the only one waiting to be seated. [[HIGHLIGHT]]Most of the tables were done with their meals. One larger table was being served food.[[ENDHIGHLIGHT]] I've been to several Black Bears in numerous states and this was by far the worst experience I've had. read more

Black Bear Diner San Antonio City Base - Busy night at Black Bear. Is waiting fifteen minutes for the table to be ready was necessary? - Diners Near Me - San Antonio, Texas

Was surprised to see the female that met me was pulling multiple roles at the time of my visit; she greeted me, sat me and was also my server. With that said, she was great and very attentive while balancing all the roles I just mentioned. Dining room and bathrooms were clean. The layout of the dining room is divided into by a partition wall that allows to see across the entire area but requires guests on the right side (smaller area) to either walk completely around the entire or cut through the hostess/register area. Prices are fair but the food was very oily/greasy to the point that my grits and plate had pools of it throughout. Aside from that, everything taste awesome and the bacon, sausage and ham were cooked perfectly. Pancakes are some of the best I've had as well; the warm syrup takes them up another notch. The menu is extensive, which is expected of a diner. The coffee is good and served in a decent size mug. I also like that each table has a great variety of condiments. I'd definitely revisit this location and hopefully have an experience worth a higher rating. read more

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Went there for the first time a couple of days ago. My friend ordered the pot roast, mashed potatoes and broiled vegetables. The vegetables looked old and even worse after being broiled. Her mashed potatoes and pot roast were both were both cold. She didn't want to complain and finished what she could. After finishing, we asked for our bill. I told the waiter that her meal was cold and he apologized and said he would talk to the manager. He came back and thanked us for visiting and hope to see us again. Guess the manager couldn't be bothered with our complaint. We paid our bill and left and will probably never return. read more

Came to black bear to enjoy a nice birthday breakfast. We came around 10am on a Friday and it was quite busy. There's ample parking so we didnt have issues with that. We were luckly seated right away. Our server was great and quick with drinks. I love that they offer fresh orange juice! We decided to get the bear's Choice which was large enough for us to share. The food was great and I definitely enjoyed it. Loved the family ambiance and felt like I was eating in a cozy cabin. Much more appealing than IHOP or Denny's. read more

Black Bear Diner San Antonio City Base - Bear's Choice - scrambled eggs, bacon and gravy buscuits - Diners Near Me - San Antonio, Texas

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In my opinion, the only thing keeping this location open is the chefs in the back. The food is absolutely delicious and huge, which if you're from Texas that's something we all know and love lol. But the management and service is not great. Very disorganized and dirty. We received dirty silverware, but it's OK cause I carry cleaning wipes with me. (Stay ready so you don't gotta get ready lol) The lady that took our order wrote our order in the back of a receipt paper. It took us about 15 minutes to get sat down when there was no one wait. They just need someone to keep the place organized and running smoothly. Bc as a server myself I notice more things than the usual customer. read more

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The chicken fried steak is top notch and the grits are prepared perfectly. Friendly and knowledgeable waitress, absolutely love this place! read more

[[HIGHLIGHT]]Love, love, love this place. It has this satisfying diner-feel, great lighting.[[ENDHIGHLIGHT]] I usually come before a quiz or exam in the morning and do some last minute prepping. But whenever my boyfriend is in town, we make sure to come in on a weekend because he loves this place, too! Service is always great and food is always DELICIOUS! Hope more locations open up so I can take my family to a Black Bear Diner closer to the North East side of town. read more

The food is always good, they do chop off their fruit quiet a bit. The servers at this location are very busy but all nice.

Wasn't too long of a wait for a Saturday morning so that was nice! We checked in and waited for probably less than 15 minutes. We ordered the chocolate chip pancakes, which I was a bit confused why they came with a few on the top rather than cooking it into the pancake. My bf got "burn baby burn" which was a chicken fried steak with pickled onions on a biscuit. The steak was meatloaf essentially. Biscuit was huge! Tasted really good. However the bad towns were still frozen a bit and cold. Also, we both ordered over medium eggs and they were super liquidy.. so definitely more of an over easy, which isn't bad but it just wasn't what we ordered. We will probably be back because we don't want to give up on this place lol and being that it is one of few diners in SA, we want to try other options! read more

Black Bear Diner San Antonio City Base - Diners Near Me - San Antonio, Texas

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Food is quality, comfort diner food and the wait staff are very nice. [[HIGHLIGHT]]However, the restaurant is not dog friendly at all, in fact I would say that they are pet HOSTILE![[ENDHIGHLIGHT]] [[HIGHLIGHT]]We came with our dog on Friday and told that they only allow dogs on the weekends when they open the patio. Understandable[[ENDHIGHLIGHT]]. We returned the next day, Saturday with our dog and were humiliated by the hostess yelling at us that they only allow service animals. [[HIGHLIGHT]]I explained that we had been told just the day before that dogs were allowed on the weekends when they open the patio[[ENDHIGHLIGHT]]. The hostess continued to yell at me " no dogs, no dogs, no dogs. I can get the GM no dogs." I respect that dogs are not welcome but feel being yelled at in front of other costumers and being told Friday that dogs are ok on the weekends only to show up on Saturday and get yelled at for having a dog is not right. Not cool! read more

A few days before going my buddy went to a location in CA and raved about it! He told us about the SA locations, so we decided to try it. Walking in the place was loud and busy, a fun atmosphere! We were greeted right away and taken to our table. The waitress arrived a few minutes later to take our drink orders and returned with them quickly. We did not have our food picked by then so asked for a few more minutes... Those few minutes were like 10-12 minutes, we ordered our food and waited another 20 minutes to receive it. I ordered the CFS breakfast with grits. The CFS was like straight out of a freezer package from Costco or something, the grits I had were a bit watery, very lumpy and just not good... but a humongous portion! The eggs were good and the biscuit was good with some jam. My wife ordered the 1 egg plate with bacon. The eggs were good and cooked to her liking, the has browns were really good, crispy on the outside an tender on the inside. She did upgrade to the waffle from the biscuit and it was quite disappointing... Very dense and little flavor. Overall nice place but service and food are lacking IMO... Don't think we'll be dining there again anytime soon. read more

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This place is excellent. It's reminds me of home (California). The restaurant is very inviting and comfortable. The employees are very friendly and on point. We enjoyed our breakfast. The choices are great and the food was very Delicious. I will be eating there again. read more

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Waited at the door for 15 minutes and my wife and I weren't even acknowledged. There was no hostess or any signs saying to seat yourself, so we waited patiently as the wait staff just looked over, granted they were busy with their tables, but a simple "we'll be right with you" would have sufficed. read more

So the restaurant is very nice itself love the way it is designed and has a nice atmosphere, service was good I have no complaints there, friendly staff, my complaints come in when it comes to the drink and food, my wife ordered a mocha cold brew which sadly is hersheys syrup, a syrup you mix with milk in a coffee that's just a no go, my cold brew didn't taste any better and had a chemically taste to it doesn't seem like it's made in house, I order the build your own with scrambled eggs, chicken sausage and biscuits and gravy let's get down to the nitty gritty The eggs they were bland their was no seasoning no salt and pepper just plain scrambled eggs The chicken sausage had decent flavor a bunch of peppers in it ehhh not my taste for a chicken sausage at least not what I'm used to The saving grace of the whole meal was the biscuits and gravy if it wasn't for that being good I probably would of walked out and went somewhere else My wife was happy with her chocolate pancakes her eggs were bland and she wasn't a fan of the sausage either Also not so sure how "fresh" some of this may be it took about 6-7 minutes after we ordered to come out Overall not impressed go somewhere else for good breakfast, my experience at ihop was better last week read more

Black Bear Diner San Antonio City Base - Build Your Own Breakfast* (400-800 cals.) - Diners Near Me - San Antonio, Texas

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First time here and it did not disappoint. We got avo toast and build your own. The portion was big and so delicious! The diner area was clean and I observed a man cleaning his hand often, gloves were used when handling food and getting bread. I rarely see that now a days and it was appreciated. read more

Black Bear Diner San Antonio City Base - Avocado Toast (550-590 cals.) Build Your Own Breakfast* (400-800 cals.) - Diners Near Me - San Antonio, Texas

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Being from Alaska, I was really looking forward to this place. I was missing the style and decor. A few of my colleagues and I ordered for lunch from their website and I went to pick it up. I set the pick up time for 11:15 and arrived on the dot . My first impression was that they do not keep to-go orders under a warmer; they are left in a brown bag on the counter. I don't know how long our food was waiting, but that explains the room temperature dishes. This also includes a salad that they put in the same bag with hot dishes. Why would someone do this? To make matters worse with the salad, they didn't include the dressing, even though the hostess told me everything was in the bag. Dry lettuce for lunch! But now, let's chat about my entree - the meatloaf... it's pretty much inedible. I took a few bites to put something in my stomach; but it's really dry (probably a few days old if I had to guess). I noticed they add celery and carrots to their meatloaf too - eww. If the meat was any good, you wouldn't need that much filler. Essentially, I paid $12.37 for mashed potatoes and a burnt and dry onion ring. The coleslaw was warmer than room temp, and it was bitter. I know my standards for food are very low; and taste is subjective. But of the three of us that ordered here for the first time, we all came to the same consensus of having no desire to return. This is such a shame because I was hoping it would be our top pick for places to eat. read more

Black Bear Diner San Antonio City Base - Homemade Meatloaf (1630 cals.) - Diners Near Me - San Antonio, Texas

Great family environment. Friendly staff. Our waiter was Isaac and he was great. My friends coffee came with a nice lipstick print and he replaced it quickly. My eggs Benedict was tasty however the hashbrowns were cold but it won't be the last time I dine here. I think it's a great place. read more

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Waffle 6/10 Chicken Strips 7/10 Their waffles were a little to fluffy for my liking. They tasted more like thick pancakes. Don't get me wrong, they were not bad, I just wouldn't recommend eating them without syrup or atleast a cup of milk. The chicken strips were very crunch. Good portion of meat to breading. They even paired well with the mama burn and baby burn sauces on the table. The bowl of fruit was fresh as well Waitress stopped by my table several times to check up on me. The restaurant has a lot of tables, and the music is not too loud read more

Black Bear Diner San Antonio City Base - Chicken 'N Waffle (1230 cals.) - Diners Near Me - San Antonio, Texas

Does not have a diabetic menu even tho advertised that they are diabetic friendly. No other options either.