Waiter for 30 minutes,my position on the stalled even though people were being seated. The last straw was one of waitresses had family show up 15 minutes after me she then waved them in from the dining area without calling any name and they were seated I asked the person at the check in area how many are running told her what happened she didn't seem to care I then told I thought that was horse shit and left so wasted 30 min of my life and left read more

Our waitress was very attentive. The food is "okay" but lacks attention, such as not cooking lettuce in a sandwich. One large concern is the hostess who handles the payments, turns right around and handles all the silverware wrapping them in napkins. Manager doesn't seem to help with any cleanup and tables sit uncleared. read more

I don't go out to breakfast much but my kids took me here and I had a pancake and side of sausage. The first time I went it was really good! Pancake was the best I've ever had! Sausages good too! Everyone else ordered larger plates and all their food looked good. We've always had good service! Unfortunately we went just recently, I ordered my usual pancake. It was overcooked and dry. Disappointed, but hey, it's only a pancake. The service as always, was good! read more

This is a difficult review to write. I absolutely love the sweet tea here. That is unfortunately all I love here. The wait for the server to come to the table once you are seated is a very LONG time. The wait for the food is average time. The wait for the server to come back and check on you, bring to go boxes or the ticket is a VERY long time. The food is plentiful but not very good. The prices seem high for frozen Sysco food (saw the truck bring the food while in the parking lot). For breakfast for 1 person with a drink and then a side of toast and fruit $40. read more

The food was good very nice size portions. The staff saved the day KC and Maria I will be back because of your extra work to get my order and eat there at a both that I can see my son in law car and enjoy the meal . There is no parking in front that is for pick up and go ! The rude Worker made it very clear the front call Ofe area codes for pick up only. Thank you again kC I will be back because of your service and attention to a very special classic car . read more

Black Bear Diner Turlock - My son in laws 56 Chevy - American Near Me - Turlock, California

Went in today for lunch and got told that it would be a 40-45 minute wait. I ended up having to wait longer than that because the kitchen was backed up. How is that our fault? The manager should be able to strategize how to run the day smoothly with the employees so they don't become stressed on everyone waiting. All I saw was the employees running around stressing about the backed up kitchen and the long wait times and the manager was nowhere to be seen. read more

Just recently went to this black bear diner and it was delicious!! The manager and servers had great service. I'll definitely be back

It okay not the best I hope beats this place on food taste. This place just has a good look but it's all about the food and this place ain't it. read more

Great service from our server Jazlyn! If we weren't just passing through, we'd be here again.

The staff was welcoming, greeted with a smile! Portions were large, enough to share. Love they slice the meats fresh and their cakes are so sweet they don't need syrup! read more

great place.. will be coming back service is great!food delish! Me n my family will be back soon

Sat down for breakfast at one of our favorite places and found the same consistent flavor and quality that Black Bear is known for. Ruben our waiter made our experience that much brighter. Great food and great service left us feeling very pleased. read more

Best thing about this place was the positive ambiance. Food as always was great and service as always was great too. Hands down the best Black Bear Diner in the valley. read more

We went to black bear tonight and the wait time was fast . Service was great . Everyone working together so well. Felicia gave us great service and was very friendly. We will go back again soon. My prime rib was perfectly made and delicious. read more

Another Black Bear Diner location that exceeds expectations clean welcoming atmosphere! Food was delicious & hearty staff was great overall a great experience! read more

Good food and even better service. Haven't posted in a while but had to point out great service. Always have good service here, however Felicia stands out. She provides fast, friendly service and makes the dining experience better. read more

The food is pretty good, service is good, but the smell is bad. My family and I went there recently, and the room to the left smells really bad like a sewer. For sure something is wrong with the pipes. Luckily we were weren't seated there, but the smell lingers through the whole restaurant. It's just not as strong in the main dining area than in the first dining room. This isn't a new thing. My husband and I went there in October and it still smelled like sewage, just not as strong. Something needs to be done if it's not already in the process. Because it's very disgusting, and to have that smell where food is being served is not the best idea lol read more

Our server Felicia did an amazing job even though she was the ONLY employee working out front. She greeted people as they arrived, seated them, got their drinks, took their orders, refilled drinks, served food and bussed tables, took payments on checks when customers were done ON HER OWN and did so in a timely, courteous fashion . There was a young man standing behind the counter (turns out he was an interim manager) who my husband took his coffee cup up to and asked for a refill because she had 4 tables come in when thin like 5 minutes. The man ignored my husband's request 3 Times! Finally my husband asked "Can't you give her a break and help her out? She's busting her ass out here by herself with ho help and you won't fill a coffee cup? Are you serious?" Only at that time did he fill the cup. Felicia should be promoted and that guy sent back where he came from! read more

The food was good but for the price you could go to Texas Roadhouse I was so disappointed NO CARROT-CAKE like they used to. That was the whole reason we were going service was great read more

The only reason I'm leaving three stars is solely for our server, otherwise it would be one. The food was ice cold when we received it and it was not edible, it just tasted so bad. No one came around to check on us so my husband flagged down our server (who was so busy helping other customers) the server was great and got my replacement order very quickly and was very helpful and understanding. read more

So disappointing. We went for breakfast and waited more than 50 minutes while other tables who came after us got their food but we didn't. When we talked to the front table she said just sorry. We will not go back there anymore. Horrible experience and wasting time. Very disrespectful. read more

Great service me and my family experienced yesterday when coming here to eat, I enjoyed the bobs burger. My wife had the burrito, definitely we will come back soon !!!! read more

This location is a complete disappointment! First and last time... I asked for my Has brows lightly done and they came out completely wrong. I asked them lightly done once again the waitress responded that they were lightly in the middle. Like excuse me? Was i supposed to just eat the middle and pick top and bottom layer off. What a joke! So she continues to say. What do you want them then. Raw? With complete attitude she told the other waiter... you help them. I'm not! Felt completely unwanted. I will never return to this location again! read more

Brand new diner. Lots of parking. Very clean. Very friendly staff. Portions are huge and food is very good! We Went to a BBD in Manteca a while back and the service and food were both equally bad. The server was unfriendly and unhelpful. The experience Left a bad taste and we've not been to another BBD until now. The Turlock location and staff totally changed our impression of the restaurant and we will definitely be going back again! read more

This is a really good Black Bear Diner restaurant with GREAT Customer service! From the time we walked in the hospitality felt so warm and welcoming. Our server kept checking on us making sure we were good. Then the general manager I believe he was a really tall man who was also really nice came to make sure we enjoyed our food. He even fixed my husbands bill, my husband thought his steak meal was a certain price but that was the Monday thru Friday price but that General Manager was like no let me honor it and make sure i make it right for you. We wasn't expecting that at all but super appreciative. Whenever in Turlock go give that Black Bear Diner and try, you won't be disappointed. Food was really good and hot. Thank me later. read more

Really bad experience at this place when I open my omelette I found a nasty hair inside my veggies.

my family and I had the most incredible service at your Turlock location our server Felicia P. was amazing she made sure our needs were all met with a smile on her face. i would recommend this location 10/10 read more

I've always had nothing but excellent experiences here at the Turlock Black Bear Dinner, I think we're luck to have this quality family diner here, there is something for everyone on their menu, service is always excellent, food portions are huge, quality is outstanding and it's a very friendly with a nice atmosphere. Great value family Restaurant, Breakfast all day lots of Vegetarian options, real corned beef Rubin Sandwich, fantastic Burgers! read more

I got an egg omelette and this is what I got.... My order was to go and they said it be ready in 10 minutes I get there and waited another 30 minutes. I was only acknowledged as soon as I walked in nobody kept me updated when it was gonna be done. This honestly looks like crap. Worst service I ever got at a black bear. read more

Black Bear Diner Turlock - I ordered an egg omelette and this is what I got.... waited another 30 minutes. For this is crap ... - American Near Me - Turlock, California

Wanted some fried chicken for dinner, the chicken was over cooked and all meat was dry. Sides were ok. Staff was very attentive and the place was clean. read more

I dont know what to say, just absolutley love this place, but man, this was a terrible experience, our food took so long to come out... everyone looked so down. normally the staff is so, up, energetic. I was told there was a management change. I normally get a senior discount, for the last 3 years! and i was told no today. I guess we are not welcome. No more at this location. Just dissapointing. read more

This is the Best Black Bear Diner in the 209 area. Food portions are huge and food is great. Country fried steak can feed 2 people and the biscuits and gravy are delicious. This location is huge for big groups will go back read more

We've been to this establishment before as well as the one in Modesto and this last visit was less then exciting. There is something seriously wrong with the employees here. My wife says its not their fault and that it is management that is failing to keep the employees trained properly. When we walked in, there were already customers lined up at the register trying to pay their bills but no employee in sight at the register. We waited nearby to be seated for about 4 minutes when a young male employee showed up but instead of handling the paying customers first, he decided to seat us while informing those wanting to pay that he's be right back. After being seated with the menus, we normally expect a waitperson to come by the table within 2 or 3 minutes to take our drink order. But in never happened for 5 or 6 minutes when we were discussing just walking out. The waitress showed up apologizing that she didn't see us. Really? We were in your assigned section and there were probably less than 15 total customers in the restaurant at the time. How could she not see us? I told my wife to make sure she didn't order coffee because I doubt if the waitress would ever come by to offer a refill. She took our order and the food fortunately arrived promptly. No complaints about the food quality or quantity but the turkey dinner did seem just slightly on the cool side. Would we ever go back there? Probably but the establishment in Modesto would be our first choice now even though it is farther away. I'd hate to think what the Turlock place would be like if they every got really busy. read more

I was really hoping the place would be good, but it wasn't, service is. Three items on the menu they were Out of. Hamburger patty two eggs and hashbrowns, $21? No way too bland and not good enough! read more

We eat at black bear pretty often and it's ALWAYS great! Dani is a wonderful server! Very attentive and friendly and super funny! Thanks Dani for a great dinner!!!! read more

Picked up a to-go order this evening. Had to sit and wait 20 minutes passed my pick up time. And the food was horrible. Ribeye was over cooked and tasted only like onion powder. Baked potato was also over cooked and didn't even come with butter. Maybe if a waitress hadn't been in the kitchen flirting and horsing around with the cooks, it would have been better. Won't be returning. read more

Disappointed. 30 minutes for our food to come and it has hair in it. Would not return or waste my money. read more

Black Bear Diner Turlock - American Near Me - Turlock, California

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Very good dinner. Came in hungry left full . A very good way to end are day . Good price good amount of food nice clean establishment read more

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I came here cause it was closer than Modesto had a taco salad with my husband and daughter food was cold took 48 minutes to come to our table. Decided maybe it waz an accident came back 2nd time same thing would not recommend. read more

Food and service was awesome. Seated us fairly quickly for Sunday brunch. Server, Tanner, was great. He was very friendly,cordial and got us what we needed. Truly the best service we have had. Love Black Bear Diner. Have been coming here for years. read more