My wife and I decided to have breakfast at Bob Evans instead of IHOP. When we arrived, the hostess asked us to wait a few moments even though the restaurant was nearly empty -- only three or four tables were occupied. We couldn't understand the delay, and it turned out she was chatting with another waitress instead of seating us. That's a big no-no in the service industry. I used to work as a busser, so I know the unwritten rule: take care of the guests first, socialize later. Once we were seated, things improved. We ordered the steak omelets and the farm-style breakfast. The food was good, and our waitress provided excellent service. read more

Bob Evans - Dining Area - American Near Me - Catonsville, Maryland

Food was great! But the customer service was not good. Restaurant was not that full and we didn't get much attention maybe 10% so when your server is around, try to order everything at once because they don't tend to come back and check on you. read more

I must say that I'm concerned about this BE location. At 10:00 am, the bathrooms weren't cleaned, tables in the dining room weren't cleaned and the carpet underneath the tables filthy. I noticed that the entire space had caution signs up due to the HVAC system. If BE is not making any upgrades, it would better to close the doors than to make your customers feel they aren't worth the effort to bring the restaurant up. This is unacceptable! read more

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I'm not sure what to say and I was a bit reluctant to even leave a review, but staffing needs work. I called in an order on Easter Sunday; it started off interesting. The young lady on the phone ask what my name is, I say "Wayne," she immediately asked me how to spell it. Perhaps I'm being too harsh, but I thought I had a pretty basic name. She asked for my order, I asked for the steak tip omelette. She then ask me how I wanted my eggs cooked... I asked for clarification, she says " scrambled, fried, over easy?" Then I heard her talking to someone in the background, then she says never mind. I finally asked for pecan pancakes. At that point, I was told her that they couldn't put pecans into the pancake batter because it would contaminate the grill. This was the absolute first time I had ever heard that at Bob Evans. Bob Evans was actually the first place I had pecan pancakes and they've always mixed them into the pancakes for me. Out of frustration, I said I will call back. So I went to the restaurant just to make sure I wasn't speaking unclearly on the phone. I approached the register to place my order. This had to be the same young lady I spoke with because when she asked for my name, I gave her my middle name this time, also five letters in which I was asked how to spell it. This was after she seemingly spent around in a circle for roughly 15 to 20 seconds trying to figure out how to log into the register. I ordered and was told the same thing that they couldn't mix pecans into the batter. So they had to give me pancakes with a cup of pecans on the side. This entire review was simply because I was a little frustrated that you had someone so under trained and overwhelmed working the register when it wasn't that busy. I'm not sure how they would handle a busy day with this individual working there. To not know how to spell basic names while asking for names for orders, is a reflection, in my opinion, at the overall hiring process. Once again, I could just be being too picky, but I am a stickler for great customer service... read more

Our total experience at this Bob Evans was top notch. We were seated quickly, served promptly, the food was nice and hot. Our server was SO efficient and friendly. We will be coming back whenever we're in town. Kudos to Dyani for the best service I've ever had in this town and many others. She made our experience so pleasant. She is a true gem! read more

Such wonderful atmosphere and service throughout. This location is truly deserving of 5 star. Everything was cooked to perfection. My party was truly treated as family. This is one of the best Bob Evans location hands down. read more

Stop by after a long time. Breakfast was ok, nothing special. Service was below average for this kind of restaurant. read more

Bob Evans - American Near Me - Catonsville, Maryland

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I really liked this Bob Evans. I got a three meat omelet with hash browns and a biscuit. The omelet had sauted onions, ham, sausage and bacon, and cheddar cheese. It was delicious. The only down sides were that access to the front door is pretty awkward with ramps that run along two sides of the building. So if you park near the door you have to walk to the far corner of the building to get to the entrance to a ramp. Also Bob Evans did not offer any discounts to seniors. read more

Came here with my youth ministry to discuss church business, youth events, and to catch up. Our youth leader went to check us in, which we were advised to arrive at 11. During the check-in, we could hear that the manager, Angela was advised our reservation was for 10, but our leader stated otherwise. But no worries, Ms. Angela was able to move somethings around. We were left in the hands of Ms. Let's, who was a gem and great server. Everyone today there deserved a round of an applause for handling so many parties on a Saturday. We were able to place our orders, but there was a small hiccup with 2 of the omelet orders. Some items were either omitted or added and had to be sent back. We did not fault our server but the kitchen. Nonetheless, my omelet once it was corrected cane out perfect. I had the build your own 3-egg omelet, which included bacon, spinach and diced tomatoes served with roasted potatoes. When it came to check-out, there was a hiccup, but no worries, every person who assisted is was able to get it all worked out. read more

So this was the Bob Evans near my moms house. Normally I can't stand this Bb Evans, but this particular day we had the best customer service you could EVER receive. Our servers name was Naketa Robinson. The food was phenomenal as always (probably because her sister was on the grill), but Naketa's attentive and personality made a usually annoying situation pleasant. She paid attention to our orders & took her time with us. My mom and I didn't feel rushed & we weren't forced to order something we didn't want. We have never had a problem with the food at any Bob Evans, but for once the customer service matched it! Bob Evans on Route 40 has a new set of Loyals! read more

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This is one of the better Bob Evans. Restaurant is clean and the staff are all very nice. For what they do, the restaurant is good. They have some great family-size meal options during COVID-19. I wish they would bring back their spaghetti- it was so good. I would recommend the chain to offer more comfort-food options. Upon checkout, I ordered a banana-nut loaf and a family-size chicken soup for tomorrow. It was about $8 extra. read more

Bob Evans - 2 Chicken Breasts with Fries - American Near Me - Catonsville, Maryland

Ordered 2 dinners for delivery. Grub hub delivered on time. The food was not good. The chopped steak dinner - steak was hard had no gravy coleslaw was not fresh had a old taste to it. could not be consumed because we thought we would become ill. 2nd dinner fried fish- fish was not done even though it was nicely browned on the outside, We paid good money for this dinner ($52.00) and it was a nightmare. Called the manager to share this experience and she did no apologize just said "sorry sweetie" I will not be ordering from them again!! read more

I ordered two PremiumFarmhouse Feast- Serves up to 10 for my job party. When the food arrived, the order wasn't right. So when I called the store, they told me that I ordered the 8 serves, not the 10. I told them that I ordered the 10, and I was missing 2 hams and Mac & cheese. They then proceeded to tell me to read the box and tell them what's written on the box. They box stated T-8 what was clearly wrong. So they kept telling me I ordered the 8 servings. So I told the manager I knew what I ordered and also how much I paid. So we went back in, forth then I remembered I took a screenshot of the receipt. So when I told him he asked me to text it to him. Once he got the text, he called me and said he was on his way to deliver it himself. Once he got there, he was still telling me I ordered something else and just got free food. I told him that he hadn't given me anything free. At this point, I knew I wasn't going to order from them again. As for the party,everything turned out well. I put a picture of my order so everyone can see. read more

Bob Evans - This is proof that I placed the right order. - American Near Me - Catonsville, Maryland

I love this place. The food isn't fancy, but dependable & more consistent than at the big diner just east of here. We've been going at least once a week, since before the pandemic shut it down. So the servers know us. The last time I went there, I was alone. Our server asked about my wife & I sadly had to report that she had pads away the day before. He sat down across from me and we talked for a while before he took my order. I didn't have much- pancakes and a slice of pie to take home. Then the server told me that he had paid for my meal, informed me of the two days he works, and invited me to come back when he's working, and let him know how I'm getting along. What more could I hope for than comfort food and personal kindness? read more

The food is so tasty! And affordable! I haven't ate in so I'm not sure how the service is in the store, but the food is just excellent.

I give 2 stars because the food is always delicious, but this morning the service was horrible. I stood awaiting my food order without being acknowledged at all. No "hello, welcome to Bob Evans...can I help you?...have you been helped?", none of that. The young lady at the front that was putting together to-go orders just kept on putting orders together. She knew I was standing there, she could've just looked up and said, "give me a moment". Yet, it took for me after standing there for about 10 minutes, to say "hello, is someone going to help us(there was a couple standing there as well). Most places of business do show a welcoming side and I've never received this kind of treatment at this establishment before. Pretty disappointed. Can only hope it is better once I decide to return to a breakfast spot that is my sons favorite. read more

I hate writing bad reviews but this location has earned it and then some. Please excuse the typos and grammatical errors i'm just that upset and the lack of respect. I placed an order through the Bob Evans app not door dash or uber eats. When my wife arrived to pick up my order, it had been given away. The the manager not only told my wife that the order was gone, but they made her pay for it again after I already paid for it the first time. The problem was they gave my order to a delivery person (my guess is that they weren't paying attention). My wife then explained the issue and the manager just basically threw his hands up like he couldn't do anything. He finally called the store manager and the store manager has to walk the shift manager through returning a simple refund. 2 weeks go back and the charge still isn't reversed. My wife goes back to the store to inquire about what happened and the same incompetent manager that doesn't know how to issue a simple refund and he tells my wife to call your bank because it takes 3-5 business days. If I didn't know any better I would swear he was so dismissive to my wife because she was a woman. After I explain to him that it's 2 weeks and your 3-5 theory doesn't hold up then he conveniently changes the time to 12-14 days. After all that he basically pulls out some sheet say he zeroed the charge and his part is done. You charged me double for only ONE order which is basically stealing. Now I have to call and email and write all these letters to all these people just to get my money back. YOU KNOW WHAT? KEEP THE MONEY. YOU ARE A TRASH ESTABLISHMENT AND I WILL NEVER PATRONIZE YOUR TRASH BUSINESS AGAIN. I WILL ALSO TELL ANY THAT CONSIDERS EATING AT YOUR PLACE NOT TO. read more

I decided to dine at this Bob Evans location for breakfast for their Veterans Day meal deal. Once I entered this Bob Evans, I placed my name on the wait list and was advised there was a thirty minute wait due to the number Veterans that were dining. COVID-19 regulated guidelines were acknowledged, as well as social distancing. One hour later, I was seated at a booth. Once I was seated, I was advised there would be another thirty minute wait after I ordered my meal. I will have to acknowledge the hard work and excellent customer service that my waitress: Kychante "Kee Kee" Parker did during my dining experience. Complimentary Bob Evans signature sausage gravy and freshly-baked biscuits was provided to reduce the wait time on my meal. Shortly afterwards, my meal was brought to my table. I enjoyed my Veterans Day breakfast at this Bob Evans location. read more

Bob Evans - Bob Evans waitress: Kychante "Kee Kee" Parker. - American Near Me - Catonsville, Maryland

I used to frequent Bob Evans as a child and I always loved it, but for some reason I stopped going as I got older. This was my first visit in years but everything was just as good as I remember. The pancakes were soft and fluffy. The bacon and sausages were crispy, just how I like them. The only thing I didn't like was that my eggs were pretty cold by the time they came out but everything else was delicious and the service was great! I'll definitely be back again soon. read more

Bob Evans - Double meat Farmers breakfast. - American Near Me - Catonsville, Maryland

I used to see people wearing Bob Evans hats in college but I had no idea where it came from. Now I know! Bob Evans is a casual dining, family restaurant. Reminded me a little of IHOP. We went on a Sat afternoon and it was very busy. It was only two of us and the wait was about 10 minutes. I started off with a strawberry lemonade and it was so good. I thought I wanted something small like soup but I saw the chicken and waffles and just went for it. I'd rather chicken on the bone for chicken and waffles but these came with strips. The meal was tasty but I've definitely had better chicken and waffles. Probably should have gotten the soup or breakfast. Since it reminded me of IHOP, I should have known not to order dinner items. The staff were very friendly from beginning to end. read more

Bob Evans - Strawberry Lemonade - American Near Me - Catonsville, Maryland

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Maybe its me, but the quality of here is really bad, service is mediocre sub par. 1st. The seats and tables we sat in are kinda dirty, not wiped thoroughly 2nd. Asked for water and was served water in dirty mason glasses that had cream? Syrup? Still at the bottum of the glasses. 3rd. Ordered 2 meals. The whole breakfast and a basic farm breakfast thing. The eggs were requested sunny side up and over easy. Eggs were served way undercooked, not even any crispy ness, its almost. 4. Sausage patty was raw and undercooked, sausage links are still gray, with no grill or skillet or any sign of ever touching a griddle or pan. Kitchen and food quality definitely needs work. Never coming again read more

Bob Evans - American Near Me - Catonsville, Maryland

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Breakfast out with the hubs is always a nice treat, but usually better when both of us are satisfied with the meal. Unfortunately, my end of breakfast was a real bust. The hubs ordered the Whole Hog and since he doesn't eat pancakes or French toast, I decided to take them from him and just order the Blue Ribbon Bacon so that I completed my meal. While the idea was good, the execution was not. Let me preface this by saying that my husband enjoyed his portion of the meal which was perfectly cooked eggs, bacon, sausage, ham and home fries. My portion needed work. Both the French toast and pancake were undercooked. So much so that I still tasted the pancake batter, even with butter and syrup, and parts of my French toast were not cooked at all. The worst however, was the bacon. The description read: "...hardwood smoked bacon glazed with real brown sugar, honey and black pepper." What I got were strips of overcooked bacon, minus the brown sugar, honey and black pepper, but covered in syrup. Epic fail! Usually we go to the Double T Diner, but in an effort to 'revisit an old friend', we opted for Bob Evans. We won't be doing that again. Even the service was lackluster and if the food is mediocre, good service at least warrants a retry. Not here. Not ever again. read more

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Bob did not disappoint. Our wait was supposed to be 20 minutes but we were sat at a table in less than 10. Our waitress (Kee-Kee ) was very busy with at least 6 to 7 tables. But check on us frequently after putting in order. The food tasted as aspected, we got safe dishes (Pot Roast, Sausage Biscuits w/ Gravey and Everything Breakfast). No, everything was not perfect. But Kee-Kee always made things right in a timely manner. So come eat after Church or work, it should be fine. read more

So I'm out trying to have a end of vacation breakfast with my husband and out of nowhere a rude sharp tongue bad attitude waitress came to wait on us what she was mad about I don't know but I almost turned around and left . So said she couldn't be polite and professional since she dealing with the public . read more

Hey man it's Bob's what can you really say? Located on Rte 40, pretty easy to see, if there isn't any parking in front, there is plenty in the back. Whenever I come here, I never have to wait too long, which I love. It's a chain, the food at best is hit or miss depending on the day. I was quite disappointed that they did away with my biscuit bowl that I love so much. I mean it was a pork lover's paradise! Sigh. Bring it back, jack! I digress. I'm not generally a fan of their farmers breakfast, rise and shine...blah blah blah and what not because the items don't taste that great separately. Hence my love for that blame bowl.... Oh but them biscuits. Oh and the honey on them biscuits. Chile... Oh okay back to the review. The service is okay depending on who you get. I'll keep going back to get my breakfast fix.... *cough* bring back the breakfast bowl! Okay, I'm done now. read more

Busy on weekends why oh why do I continue to come here with its judge able customer service? The biscuits yes the biscuits have me putting all the bad waiters (that you have to remind over and over items they forget) out of my mind to sink my teeth in them (the biscuits) About them flaky buttery biscuits with a little jam...I can taste you right now!! the rest of their food is ok nothing special. Man I wish I had a biscuit right now. read more

I ordered food through the mobile app as I normally do. I have been ordering food for my family for going on 3 years now. I will no longer be ordering from this app nor the company again. I paid for my food and was late to pick it up due to a last minute distraction I have a 1 year old 4 year old and 14 year old. I arrived at Bob Evans @ 9:13pm not realizing it closes at 9 at all. I seen an employee cleaning the floors with the broom I tapped on the window to let her know I was there to pick up my food, she informed me that they were closed. I told her I already paid for my food. she walked away from the window and I was unable to get my food. The fact that I didnt get a phone call, saying they are going to close I found to be very frustrating. read more

The food is decent however, the wait to be seated is always long, the food is always late and the overall staff vibe is similar to a school cafeteria...No one really wants to be there. There do seem to be several employees that care more than others but unfortunately this is overshadowed by overall poor management. read more

I had the hash casserole with scrambled eggs. It was pretty good. I was a tad bit disheartened that it didn't come in the skillet like they had it advertised but yet in still good. The biscuits were perfect! The misses had some of everything and ate every bit of it too lol. Our waiter was quick but really attentive to us so it was good and bad. I enjoyed my first visit here. read more

Bob Evans - What was French toast. Didn't last long with this one around!!! - American Near Me - Catonsville, Maryland

I only come here for breakfast especially the waffle!!! One of the best waffles I've ever had in my life and they took it off the menu! Whyyyyy would they ever take away the waffle!!! I'm so upset they must bring back the waffle! read more

Called ahead earlier today to inquire about the availability of pumpkin pies. We were having a do over tomorrow night of thanksgiving dinner. I Was told that there were plenty, no problem. Well there were. Plenty. Out on a table. The associate went back to inquire about the available of perhaps a refrigerated one and there were none. "They always keep them there on the table. Unrefrigerated. The pies' filling was pulled away from the crust and dried out looking. We got our money back and headed to Ellicott City. BTW it's not a corporate policy to leave the pies out! Epic fail Bob Evans. read more

Breakfast was good and consistent as usual. Unfortunately the service was horrible that's why it's getting a 3 star

I know sometimes we're not happy that we have to work but when your job is based off tips you better fake the funk to get that money!!! Poor service with a lack luster attitude can ruin a dining experience. We had the unfortunate luck of being seated in Dominque's section tonight. You could tell by her face when she approached the table that she would rather be anywhere but taking this order from my table. She wasn't nasty but she was short and absolutely no interest in service. There were 3 tables in the whole restaurant at 8pm and the attentiveness was not there. O did I mention we were seated on a side all by ourselves.....3 freaking tables and we sitting alone. I'm just going to say the manager wasn't that great either. He's the one who seated us but didn't great us! Just walked up and said "2?". My overall experience was just blah. I boxed my food up and rolled out. I don't need to come back to a place that really didn't seem like they needed my business. read more

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My wife and I really like the food here at Bob Evans we tend to frequent this one in particular pretty regularly. We were in last night a Wednesday night and the place was not packed but it seemed there were more people in than I guess the staffing could handle. When my family of 5 walked in and had to wait for almost 10 minutes before we were seated. While waiting my wife remarked "This might not have been such a good idea" Because you can usually tell within the first few minutes of walking in to a place just how the experience will be. Unfortunately she was right. Once we were seated our waitress came over and took out drink order and we requested to me moved to a different table due to the fact that my youngest needed a booster seat and it was easier to have a high chair so we needed to move from our booth to a regular table. I asked our waitress for a high chair, it took her a few minutes to come back with our water and no high chair. I was still standing because my daughter (who needed the high chair hijacked my seat) When the waitress saw me standing she apologized and said she was trying to bring our waters and I guess she forgot about the high chair, No Biggie. We placed our orders and I asked for a specific bread that came with my my meal instead of biscuits, and my wife asked for biscuits. The waitress told us she would bring us a variety of different breads and biscuits to the table. Things were looking up right? Nope... The waitress did bring the specific bread I asked for but we had to ask for the variety she told us about, and when we got the variety there were no biscuits. The waitress informed us that they were baking and that she would bring some when they were done. More than halfway through our meal my wife brought up the fact that she still had no biscuits to the waitress and still never got them... sadly. Aside from being finished our meal before we were brought refills for our waters the meal in and of itself was great. Our waitress did disappear for a while and when my wife saw her again she said "does she have a coat on?" I told her that I didn't see her but if she smells like smoke when she comes over then you know where she was while we didn't see her. Low and behold when she came over to our table again, my wife confirmed she did in fact smell like smoke. As I stated in the beginning we like this place a lot... but the service this time was bad enough I that I felt the need to report. read more

I don't eat at Bob Evans that often but the times I've eaten their it was not that spectacular. The food could be better including better customer service. The only thing I like about Bob Evans is their prices. This is a good place for a cheep date if you are a high school or college student. read more

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Myself and a friend went for breakfast. As I walked through the front door I was still struggling to get my mask on but I had it in place in less than 5 seconds. Then we were greeted by a rude lady who informed me my mask must on before I ever walk through the front door. She saw me trying to get it on. Then she just left us standing there. I'm sure those few seconds mattered immensely before an other minute passed and we were sitting at a table where we could take the mask off again. We turned around and left. Don't enjoy being scolded because I chose to have breakfast at your restaurant. read more

This is my new favorite breakfast place, the food is great, staff is great and the chefs in the back are great. .....Thanks read more

Bob Evans - Cinnamon Apple Pancakes, homw fries and bacon.... - American Near Me - Catonsville, Maryland

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Sitting here twenty minutes and no one has been here to take our order. I didn't use my invisibility ointment today, didn't wear camouflage, or perform some Chris angel magic act. This is terrible. If the waitress is expecting a tip it will be,"please don't be late to your own funeral." This farm is two cows short of being a McDonald's. read more

Bob Evans - Waiting for my life to change ...or my belly. - American Near Me - Catonsville, Maryland

This evening I ordered from the Catonsville store, family size chicken noodle soup, country fried steak with mashed potatoes. I am not sure if the cook was running out of soup and just add water, " watery and no flavor at all" the same with the mashed potatoes, it was runny..... The half dozen rolls had cracks on it....as if it was reheated too many times...I bought the same food at the Towson Bob Evans last Sunday, it was delicious!! I am praying for the cook to get the food right!!!! Thank you! read more

Here for family night dinner with son. The waitress said they were out of chicken fingers and flounder. I am ok with the fish but my son loves chicken fingers my son would not compromise and I asked the waitress for the bill because we ordered drinks she said no charge I said thanks and moved on Popeyes was next door and I know they wouldn't be out of chicken anything right? Most times I come here everything is on point not this time read more