This restaurant has went down hill so bad in the last year or so. They never have enough staff working. There will be a dozen people waiting and if you look around the corner in the dining area there are 10 empty tables. Poor management!!!! read more

F- in customer service. Besides the waiter Season being the only one working hard by herself, several other waiters including the MANAGER stood behind the counter lounging around and socializing while 5 people waited at the counter to check out and pick up to go orders for OVER 10 minutes. Then finally the manager stepped in to help. Once I got my order my soup was cold. read more

Bob Evans - Chicken-N-Noodles - American Near Me - Westerville, Ohio

I always enjoy my visit to Bob Evans. I like their wide variety of food choices from their breakfast menu of eggs or pancakes to the good salads for lunch to the roast turkey dinner. Servers are friendly and efficient. Always a pleasant place for me to eat Janet H. read more

Trash. Everytime I order from here... and the service makes me so upset. It's ok. won't ever go back! Ever!

Never will I eat at this place again. Waitress was good but the food sucked. Bacon was cooked in the microwave. I just don't understand why restaurants can't get their mess together. read more

I've not had luck at Bob Evan's for some time now. Several other locations for various reasons. This location, Huber Village, was close by on an evening after my daughter's swim class. I decided to give Bob another chance. I did a pick up order and saved myself from cooking that late that evening. Two things. One of the bag handles came undone - this dumped half a kids cup pf soda - and one side was missing. Given the containers are pretty solid, the soda didn't ruin things, only made a mess. The food was great! While in the store and while on the call to report the issues, the staff and manager were very professional and courteous. The next day I stopped by to pick up my missing side and the all different staff members and managers went above and beyond to make it right. I highly recommend this Bob Evan's! On top of all of this, it was calm, quiet, clean, and service was impeccable! 10 out of 10 read more

Bloody fried chicken. Enough said. Not coming back here. This review doesn't need to be long. The blood speaks for itself. It was dripping out of the chicken onto the plate when I picked the piece up. read more

Bob Evans - American Near Me - Westerville, Ohio

Can't get a order right to save their life. Bob evans has gone downhill since they were sold off.

Went for breakfast on the day after Thanksgiving. We were seated promptly and our server, Amber, greeted us quickly. She took our drink orders and headed to fetch them. The restaurant was very cold! We had to keep our coats on and we noticed that most, if not all, the patrons did the same. In fact most of the staff wore jackets as well. Amber returned with our coffee and tea, took our order and was off again. My wife ordered the Farmer's Choice breakfast and I asked for the Banana-Berry Farmer's Choice. It took a little long before our meals arrived but we expected that since the restaurant (like all other restaurants) is short staffed. Our meals arrived and, for the most part, they were good. My wife's french toast tasted a little strange. Not really bad but not what you would expect french toast to taste like. She couldn't finish it but was happy with the eggs and home fries. Bob Evans pancakes have definitely gone down hill. My blueberry pancakes had no flavor at all. The syrup didn't even offer much flavor. I will never order their pancakes again. My eggs and home fries were fine, though. Our server, Amber, was great though. She really took care of us well despite being over worked from lack of staff. She was gracious and attentive and a pleasure. I will seek her the next time we go there. Assuming that we do. read more

Stopped in with my family on Father's Day (busy as you can imagine) there was about a 15 minute wait. The host was nice and friendly, the manager was very nice as well and super friendly, our server Michael was attentive and very good especially how busy it was. Food was good thanks again good job! read more

How does a restaurant like Bob Evans run out of carrots at 12:30 pm???? The answer I got from the store is this happens. Well if this is common for Bob Evans then I'm not interested in getting food here. I mean if it were evening time I would understand, but it's the start of the lunch/dinner day. Also I used the app to order yet, I was not called to be told about this until the food was being picked up. The excuse they used - allegedly it was a manager I was talking to - was that they didn't have my phone number. This was actually me giving BE another chance. A few weeks ago I ordered a Turkey bacon sandwich that came to me with ZERO bacon. I talked to a manager who offered for me to come get a new one or get a gift card. I could not run out again to get a new sand which so I opted for a gift card. Several weeks later and I've yet to see the gift card. They are supposed to give me a refund for this meal on my card, I've yet to see a refund even submitted. I called corporate and I get the excuse that no one is available to take my complaint. I guess you'd rather I just put bad reviews online. Until I hear back I have no reason to believe anything but that customers don't matter to you and therefore you don't deserve my money or my time. Goodbye app. Goodbye Bob Evans. read more

I love this Bob Evan's. We go here at least a few times every year. The service is great and the food is always so good. It's clean and the prices are good. read more

My sexy date and I came here after reading mostly negative reviews. To our surprise the staff was very nice and attentive. The food tasted good and our order came out fast. Bob Evan's you killed it this time baby read more

Order my Sunshine Skillet online. Was happy when I walked in 2 mins early and my order was ready. They staple shut the bag so I just put it in my passenger and went home. As I was taking the food out of the bag I noticed they forgot the 2 grape jam the I said to please add for my toast. Sat down to eat and noticed that my sunshine skillet didn't have any sausage only the gravy, potatoes and cheese. I will go back to the 161 restaurant as they have never messed up an easy order! read more

Have been going to this Bob Evans for 25 years, but I have some serious reservations about going back. They now have 2 managers to run this store and still can't run it. Was not busy about 1/8 of the seats filled. Food took 30 minutes to arrive. Person behind us flagged down waitress to get his food that sat for 15 minutes on the counter only to be returned since it was cold. No more bread with meals bad choice. Food is not as flavorful as it used to be. Store used to be run with 1 manager, got our food within 8 minutes and bread. Whoever is running this restaurant now needs to open their eyes. They don't have the customers they used to have, they've left because of being cheap and poorly run. Unless they regroup I don't see this place improving. read more

The biscuits and sausage gravy was delicious and we had a very good server. Nothing was wrong and we were out in no time! I enjoyed this meal and That's why I rated it 5 stars read more

Do NOT eat at this location. I had a grilled chicken salad there. I cut into the chicken and it was raw. The manager at the time asked me if I wanted to keep my salad...that had raw chicken on it while he got them to cook new chicken. This tells you the serious lack of training they have when it comes to food preparation there. I did not go back for a while. My kids love pancakes so we recently revisited and I tried the grilled chicken again. This time it was cooked but unfortunately that night I was sick. By far the worst food poisoning I have ever had. This place is disgusting. There are so many other bob evans nearby I would suggest you visit a different location. If you dare. None of them are all that clean. read more

Zero rating! Service is so bad. Had to wait on a table for about 15 minutes asked for a booth they showed us to a table. Waitress came and took our drink order waited for 10 minutes she was just hanging around the register like she forgot about us, we finally got up and left manager didn't seem to care. Won't be going back to the St 3/Maxtown Rd location. I am ashamed to say but we were at this location last week and the same thing happened, we were there over an hour took forever to get our drink and our food. NO MORE WILL NOT BE RETURNING. read more

Clearly this Bob Evans needs help from corporate. It was my first time in today, the place was just about empty and there were 4 employees standing around. No one greeted us, but they saw us. I actually said, "can we sit anywhere?" as I was confused why no one was coming over to seat us. The woman who sat us said not one word such as "sorry" or "enjoy your lunch" or "XXX will be your server." Then we are seated and again no one comes to greet us and to get our drink orders. My mother said let's leave. We got up, and same as before, staff just standing there as they watched us leave. I've been to many Bob Evans all over the state and have NEVER experienced such a lack of service and care. And I will NEVER step foot back in this one. I'm not sure how these staff were hired and how this Bob Evans is still in business. If I could give zero stars, I would. read more

I made a simple order of chicken tenders, mac n cheese, and mash potatoes. I found hairs in my food. I threw out the entire order. Disgusting, I will not be back. Also, my chicken was not cooked all the way through. read more

Wish I could have written about the food. Walked in, was seatedpromptly and politely, and then ignored. Eleven minutes passed. Left without ordering. read more

Good, like most Bob Evans, but epic fail on deciding to make the sausage gravy off site. I'm not opposed to efficiency or the technique, but the gravy is horrible now. I had to return a pint from a carry out order and get chicken noodle soup instead. Full disclosure, the chicken soup was delicious. read more

I decided to skip the Hilton's free breakfast and stopped at Bob Evans for a quick bite, before heading to the airport. Bad idea. I had the Sunshine skillet... the egg was not cooked all the way through, and the entire meal was Luke warm at best. The coffee was weak and warm as well. The place didn't appear to be busy, the waitress walked by a few times and didn't seem to notice the meal wasn't being consumed or just didn't care. I did not complain, but just retreated and cut my ($11.00 ) losses. read more

Ordered online at 11:30 am for lunch and picked up my meal. Was surprised to see prime rib on the menu. I tried it and won't get it again. Very tough and chewy with little flavor. Ok, it's Bob Evans, not a steak place. Also ordered two family soups for our dinner which were good. When I arrived at carry out, another customer said he didn't receive his family sized soup. The server/cashier was visibly annoyed and said to him "I know I gave you the soup" and then after he left with a new soup she told me that this patron was not truthful. Who knows what happened, but I didn't need to hear that. I want this place to be successful. Perhaps management could work on that aspect of customer service. Also, lose the prime rib from the menu. Not good. read more

I went to Bob Evans this morning but before I did, I called, and damned if they don't open at SIX A.M.!! That sure surprised me, given today is Sunday. Anyway I had my usual; two biscuits and a large bowl of sausage gravy. And sometimes I get two or three eggs too but today I didn't. Nobody in town makes better sausage gravy, you can bet on that. My bill was a whopping $5 before tax and tip. read more

Greasy Bob's: it's right around the corner from my house, and the staff was very cool when we brought the baby here for our first trip out of the house (they found us a quiet corner, and found us a new table when we looked cramped.) Other than that, it's just like every other Bob Evans. You're better off at The Pancake House or Best Breakfast and Sandwiches, but when you can't get a table at one of those places you can always come here. read more

Bob Evans is a great place for breakfast but with the removal of their Beef Stroganoff from the menu I'm afraid i won't be going there too often for lunch. They do have excellent chicken soup though. This location is pretty clean and you get good service. You may have to wait early in the AM for breakfast though but usually not more than 10 minutes or so. read more

Came in on Saturday around 12:30pm only waited about 10 minutes for a table..it was pretty for a football saturday afternoon. Food was good, I got the homestead that comes with sausage gravy and two biscuits. Except we had to wait a while for the waitress to come with the checks and boxes. read more

I would rate Bob Evans 2/5. First, the food was a small portion. Second, our chicken was not all the way cooked. And third, the waitress never smiled. And she talked bluntly, but if she really did care she would put a great amount of effort into her work. Even if it is a small business. The cooking was decent i would say they should put time into putting everything together. Example, my bacon burger kept falling apart. The lettuce was very wet and looked old. I had to pick it off. So they should watch what they are working on. I would say not just from my perspective but from others that, they did bring a good amount of bread. But they took a while to bring us tea. For people that need a drink with their food, this was very difficult for those people. Everything looked clean to use, so that was great. I Hope this review is useful, read my other reviews. read more

I just got home from having Thanksgiving dinner with my sister at this Bob Evans location. It was very busy. I don't know how long larger groups had to wait but we were able to sit at the counter immediately. It looked as if the wait was about 15-20 minutes. Sitting at the counter we were able to see everything going on except for the actual kitchen. We got excellent service and had a "floor show" watching the staff get meals for both in store and carry out put together and out to the customers. Because of how busy it was the kitchen staff was stretched to the limit of their capabilities but they did keep up. We both had the Thanksgiving special meal of Turkey and dressing, ham, mashed potatoes and gravy, green beans, coleslaw, rolls and a piece of pie. The food was delicious, hot and served very quickly. i believe our wait was about 5 minutes from the time we ordered. For 16.99 each, we both had enough to take home leftovers for another meal later! It was a very pleasant Thanksgiving meal and experience. Thank you to all of the staff and managers who were working very hard on the day! read more

Called in an order for carry out. Waited 15 minutes before leaving to go pick it up. Got to the restaurant and waited an additional 40 minutes before the order was ready. Got home with the order and one of the two entrees was cold. Not a good experience. read more

On a Friday around 12:30 PM I was seated right away. I ordered and got my food surprisingly fast. I had the USDA choice sirloin and it was the best steak I've eaten in months! Even better than some I've head at nearby chain steak houses. It was incredibly tender, great flavor, and was topped with lots of onions and mushrooms. It also was a very edible size, and I didn't feel stuffed after eating it. For sides I had broccoli (cooked okay) and french fries (so many that they came on a separate plate). My server was attentive and proactive. Overall quite satisfied. read more

Bob Evans - Caramel ice cream sundae. It came with a special spoon! Not too much caramel. - American Near Me - Westerville, Ohio

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Horrible service! The place was not busy at all, but it took us over an hour to get food. The waitress rarely came to our table and when she did, it was to tell us our food would be "right out"...which it was no where near out! People waiting for pick up were angry because they had been waiting for 45 min for their order. The employee helping them was rude and unapologetic. read more

I used to really like this location. But the carryout service isn't at all what it used to be! The last three times, I've called ahead, and my order should have been ready and waiting when I arrived. However, I get there, and am told, "he still has to "make it up." It takes an additional 20 minutes...for a Cobb salad? The last time, no bacon in it; this time, no egg. This will be my last time for carryout at this location! It wasn't even busy, and too many employees just standing around chatting. Was there a manager on duty? read more

It's an alright kinda place to feed many from their family meal deal but..... the service is not like it used to be at this location. The employee's are not on task kept forgetting items had to return twice due to them once giving wrong item, and second cause they totally forgot to place an item in the bag. Food wise it's decent! read more

Food here is always great. I usually have wonderful service as well (I did have a brand new server once and she sucked, but other than that experience, everyone else has been wonderful). I rarely have to wait for a table to become available. Great place to go for a cheap meal with the family. read more

They were very friendly and attentive. The food was fine, standard Bob Evans food. But the staff here was exceptional. While waiting for the cashier to check on something for us, we were asked by multiple staff members if we had been helped. We will definitely revisit this location. read more

Great family place. We have an infant in the group now, so loud places are not an option. They have a family atmosphere, which is inviting. The environment there makes for a pleasant evening with everyone. read more

Great location with friendly service. I tried to enjoy my experience here but couldn't. The meal I order for the price was ridiculously smaller portioned compared to other Bob Evans I've been to. My meal also was flavorless and lacked most of the items they consist of. However they do offer some of the best OJ I've ever tasted. Oh yeah they have pretty good honey as well. Overall I'm quite disappointed, as I was expecting great food since I'm not eating in an more "urban" Bob Evans. read more

I arrived at the Carry Out window and made my way through 8 customers who said they had been waiting over 45 minutes past the time given online. I went to the counter to pay and it was 10 minutes before anyone acknowledged my presence. I had cash in my hand, but they rung it up as a credit card order. This is my second time waiting more than 45 minutes more than the time quoted. While I was waiting for my carry out I over heard several customers waiting to be seated decide to give up in favor of City Barbecue. read more