Solid people at Boktor Motors! We got a GREAT deal buying a used 2020 Honda HR-V EX. Salesman Albert was a pleasure to work with! Outstanding Customer Service! read more

Boktor Motors - 2020 Honda HR-V EX - Used Car Dealers Near Me - North Hollywood, California

Incredible experience at BoktorMotors, Working with Brand was the best. From the start, he was super friendly and transparent on the phone and in person, with no pressure or hidden agendas. If you're looking for a stress-free process and honest service to buy you car, go near Studio City/Sherman Oaks, visit them and ask for Brand; he's incredibly attentive and will help you with all your questions...Thank you!! Highly recommended! read more

Hi I'm Alejandro I recently bought a car from this dealership. I bought a audi S8 beautiful car amazing price and easy to get finance. Then it happen a week late the car was over heating and t O my surprise and very Very impressed I called the dealership and I told them what happened and immediately they had my car towed away and fix my car no extra charge for that I give you guys 10/10 I recommend them amazing job guys. Thanks again read more

Boktor Motors - Used Car Dealers Near Me - North Hollywood, California

Easiest car buying experience I've ever had in my life. I went in told them what car I wanted they let me test drive it. I said yes this is the one I want. They said OK come back tomorrow. Only because their computers were acting funny. I came back the next day within 45 minutes. I gave them my down payment. I got my loan and I was out the door with my car. They are super friendly. I will be going back to get a car for son soon... for me I only look at the cars with clean or clear title, which they always have a pretty good selection of. I've had my car for 3 months so far no issues read more

Boktor Motors - Used Car Dealers Near Me - North Hollywood, California

As first-time used car buyers, we couldn't have asked for a better experience. Everyone at the dealership was helpful, patient, and genuinely focused on making sure we felt confident in our decision. There was no pressure at any point--they really wanted us to make an educated, informed choice that we felt good about. We worked with Karen, and she was absolutely awesome. She answered all our questions, walked us through our options, and made the entire process smooth and stress-free. On top of that, we feel like we got great value for the car we purchased. We highly recommend this dealership, especially for anyone new to the used car buying process! read more

Very honest and transparent with the cars they have in inventory as well as the ones that are salvage.

A while after I got this car, it was giving me problems and I was trying to update the tags and the car just wouldn't pass the smog check even after driving for a long time. Oxygen sensor was the issue and no mechanic could fix it. I wish I gave myself more time to find a good car. read more

First of all Thank you Briant and all the staff at Boktor motors. Your professionalism and attention to details meant a lot to me. Thank you again for providing me with an mazing service selling my car.and thank you for the referral as well. I strongly recommend this business to anyone looking to buy car or any other vehicle. Thank you again Boktors Motors your services are second to none. read more

They sell lemon cars. Nothing more to be said. Picked up a car from them and after a month or two immediately started hitting me with abs lights, check engines, oil pressure lights, slippery transmission, loud rattle noises, overall just horrible. read more

#1 Dont buy from here.. lemons.. #2 if you do, make sure YOUR mechanic checks out the car before buy. I was told the Nissan I bought had a 'new' transmission and it kicked and got me into an accident on the 405 during rush hour. The replacement transmission was just as bad, my 'new' car was totaled less than a month after I bought it. Buyer be ware! read more

I purchased my daughter's car from Boktor Motors in September 2022, and I wanted to wait to write this review until I was sure we had made the right choice. Just shy of two years later, I can confidently say that Boktor Motors exceeded all expectations. Not only did they offer an unbeatable deal, and believe me, I scoured the entire country for better prices, but their customer service was exceptional from start to finish. The car we bought has performed flawlessly. We've encountered zero problems with the car. The team was professional, attentive, and genuinely cared about ensuring we were satisfied with our purchase. I highly recommend Boktor Motors to anyone in search of a great car at a fantastic price. With that said, I've also read some bad reviews on here so double check the car. read more

Boktor Motors - My daughter's new car is still going strong after 2 years! - Used Car Dealers Near Me - North Hollywood, California

Great Dealership! Brant took care of me and made the whole process really easy. Thanks Boktor!

The business provided excellent customer service and was extremely friendly. Albert and Brant were the best. Karen also was very helpful in all phases of the car purchase. I would recommend all of my friends and contacts to this car dealer. Extremely please with the entire experience. I would definitely purchase another vehicle from this car dealer! read more

continued I am convinced the only reason he zelled me the $500 was because he knew what they did to me by selling me this car and he wanted me to delete my review! How these people sleep is amazing and I advise anyone and everyone to go elsewhere to some place more honest and considerate of those who purchase from them even after they are paid! I will be letting my attorney handle it now, well my brothers anyhow, he's been urging me to give it to him all along but stupid me felt no one could be this scandalous, they know they were taking all the money I had and have monthly, yet care less I can't drive, or depend on this van, I am stuck and all it has been good for is to sleep in! This is so wrong on so many levels I have no choice but to let my brother handle it his way! Do not waste your money because these people do not care about you anymore than they do me, they do not fix any existing issues and they are aware of them! Once they have your money, it's done deal! I ruin my credit if I return the van to them and have no cash to get another, I have to make the payments and ins or I'm screwed and they care less! Be careful if you do use them! Don't let them screw you like I am, it isn't fun at all! Ellen Powell read more

DO NOT BUY a car from Boktor Motors! I purchased a car from this place after doing a test drive of a 2013 Lincoln SUV. The vehicle has a panoramic sun roof, which malfunctioned the day I gave them cash for the vehicle and got it to my home. They would not even have it fixed as a courtesy, even when I searched and found repairers who would fix the sun roof. They don't check the quality of their used cars before selling them, or make any necessary repairs of vehicles before selling. If something on a car is broken or about to brake, they don't quality check and fix the issue before selling their cars. They just put the bs on the lot for sale. read more

I purchased an earlier model (2007) Mercedes Benz G Wagon with higher miles from Boktor Motors less than two weeks ago. After taking it in to my local Mercedes Benz dealer for a full tuneup and inspection, I was very happy with the results. The vehicle had been well maintained (in line with the CarFax report) and only needed a few minor updates beyond the regular tuneup. The lead tech commented on how good the condition was mechanically. I worked directly with Brant and Karen and the service was great. Fast, efficient. Not pushy. Karen was very organized and made the whole process easy and quick. I had secured financing ahead of time so I didn't go through Boktor for that. I would definitely recommend checking out Boktor Motors for your next vehicle. read more

Boktor Motors - 2007 Mercedes Benz G Wagon from Boktor Motors - Used Car Dealers Near Me - North Hollywood, California

I bought a 2015 Mercedes for my son from this place a few months ago. Prior to coming here I spent 6 months with other dealerships and got the biggest run around. Finally my friend referred me to Boktor motors and I had the best experience here. First - I'm a single mom and I know nothing about cars. Albert was on the phone with me sending pics and options all day. He was patient and most important honest and professional. We picked the best car and I couldn't be happier. Hands down the best company , great costumer service , quick and professional. Albert even went with me to a mechanic ( which he didn't need to ) just to make sure the car is in good condition. I highly recommend it. read more

I purchased my Mercedes AMG package from Boktor Motors and I absolutely love my car! It's in an immaculate condition and the team was a pleasure to work with. read more

I purchased the car last summer. As soon as I purchased, already had a few problems. The car key did not work and the key was not cut. Also had tire pressure issue and this car did not have tire lock key.... They introduced me to one of the mechanic stores, but they were not able to fix my car key at all. They fixed the door, but when i press the lock button, it unlocks and when i press the unlock button, it unlocked. so i had to go there again but the car key was never fixed. I ended up using not using car key instead i have been pressing the door buttons to lock/unlock car. Tire lock key has been missing since I purchased it. I texted them about the issue, but they even did not try to fix this problem. Mechanic might forget putting the key back... we never know.... I reached out to them a few times, but they completely stopped responding me.... I was busy but I reached out to them this January and no response and this july and no response. They will not care after you purchase the car. as long as they get money from you they will stop caring you. and now I have a hard time dealing with tire problem without tire lock key. I should not have paid the insurance or whatever thingy. read more

leaving another review based on their reply. accusing me of not being a customer when i have receipts under my name etc, then saying i didn't want to test drive the car but continued to say I DROVE THE CAR TO THE BANK. MAKE UP YOUR MIND i definitely will be reaching out because NO ONE threatened to sue, and i NEVER ever said i recorded anything. love how this company makes up lies to protect their shitty scam business. i already stopped 3 potential customers who were interested in this company by simply showing them your honest negative reviews. do better as a company lol. i'll definitely reach out to your lawyer. also my boyfriend was not present with me during the time i purchased a vehicle from your scam company. just because i'm gay and had a male friend present with me doesn't automatically give you guys the right to assume their my partner. yall just made yourself look worse at this point i'd stop replying cause your replies don't make you look any better never was i told to take the car in, i was told that someone would reach back out to me and they never did. like i said i have everything documented. yelp is about leaving honest reviews of personal opinions. if you don't like it then DO BETTER AS A COMPANY cause i can assure you im not the only one who has left a bad review. clearly read more

So update since I bought this car. I had to Replace instrument cluster while I had. A warranty. Replace transmission which warranty didn't cover it. And Transmision mechanic had to unbend someting on the axle. ( they sold me a car that has been in a accident and car fax didn't pick it up ). Note they did offer me $500 back and part of the warranty back but they really screwed me over. I also had to pay 4k for a new Engine Replace alternator (that one I'll not hold against them ) But still charged me 6k for the car I ran across another driver tho bout a Volkswagen and their car broke down 2 days after driving it. So idk where they are getting cars from but do not do payment plans with them and ask less then asking price if your going to buy to compensate for fixing lemons that are sitting. read more

UPDATE: June 16, 2024: it's been one year, we have put another $3500 into the car and just found out the turbo needs to be replaced which is probably another few thousand dollars. YOU'VE BEEN WARNED- I would never recommend this dealership. They had the opportunity to do the right thing and buy the car back a year ago, they refused. PREVIOUS REVIEW: In June 2023 (just four months ago), my husband and I purchased a 2012 Volvo for my 18 year old daughter- it had 80k miles and appeared in good shape. She is a college student and works part time - she is dependent on a reliable vehicle. Just four months after making this purchase, her check engine light came on, the car started shaking and she immediately pulled over. It was a scary experience for her. We towed the car to a reputable shop in our area and we are now finding out that she may need a new engine. In addition, they have found a slew of other issues that should have been caught if this car had passed through ANY type of inspection. I wish I would have read the reviews prior to making this purchase because others have had similar experiences and there are lots of commonalities in our complaints. Edited to add a response to management's reply: I did reach out to your company through the online website form but it took several follow-up messages to get a response. This all transpired at the end of last week, and we have been traveling, this is our first day back to deal with the issue. We are willing to give your company an opportunity to correct these issues, and to do the right thing. If this car truly did pass any type of pre-sale inspection, Boktov may want to find a new mechanic as our auto shop has already caught many things that would have hit the radar of a qualified mechanic. Minor issues, we would've had no problem repairing on our own. Thousands of dollars worth of repairs, after four months, definitely not acceptable. Our bill today to get the car back on the road was $2932.85. The recommended repairs and services: $5,635.16. October 30, 2023, I spoke to Albert from the dealership who told me that the cars DO NOT go through a "thorough inspection," as stated by Kay. The cars go through a "very basic" inspection. We selected a dealership versus a private party for peace of mind, believing that all vehicles passed inspection. I cannot emphasize enough the importance of reading through all of the negative reviews here before making a purchase from this dealership. Make sure your personal mechanic has done a thorough inspection of the vehicle since the dealership does not do thorough inspections. We have a $10,000 vehicle that needs almost $10,000 dollars in repairs. I truly feel scammed. The final outcome: the dealership (Albert) has refused to help correct the situation, and did not respond to my offer to sell the car back to them. Do not trust these people. This experience has been devastating and disheartening. I would love to connect with others who have had similar experiences to explore our options. There is power in numbers. read more

I bought my car from here. It was so clean inside it was it had a little mechanical problem and they took off a few hundred bucks for me to get it fixed. I appreciate that Albert was the good salesman. I thank you. I recommend this place come get y'all a car I did period! read more

Worse customer service and horrible cars in terrible condition. Bought a car and broke down the first week. I should have read the reviews but I'm not good on technology yet... I do not recommend this place. Do not support this scam dealership. Such a rude sales man who kept hanging up on me and cursed me out and said "it's your fault for buying a car from us". Now I have to spend 2 thousand out of pocket to fix the issue that THEY caused. Do not purchase a car from this company!!!!!!!!!!!!! DO NOT PURCHASE A CAR FROM HERE!!!!!!!!!!!!!!!!!!!!!!! read more

Boktor Motors was a great help when I needed a car after my other let the tranny go. I was just starting work in Westlake Village, and I needed a daily driver. Albert was easy to work with and found a rate and a nice Jetta for me that I could manage and I'm very happy with. Now , don't go if you want to haggle and play. These guys know their business and will give you, I feel, a good deal for the price. They explain everything and i never thought I was pressured, because that's what I was there for, to buy a car, and I've owned VW before so I felt secure about the Jetta and the deal I got. Thanks fellas. read more

Boktor Motors - Happy with my 2012 Jetta. - Used Car Dealers Near Me - North Hollywood, California

We were recommended to Boktor Motors by somebody who has bought several used cars from them. So when my elderly parents were hit and their car was totaled, we took over the search for them and basically ended it once we met them at Boktor Motors. we told them everything we were looking for and it wasn't instant but when I tell you, they checked all the boxes and found exactly the right vehicle for a great price. That's exactly what they did. They've been absolutely outstanding, and not only found the perfect vehicle. They also have stood by it and helped us by referring us to mechanics and even getting most of it repaired for us. They're absolutely phenomenal. We will definitely be buying our next used vehicle from them.. I would also refer them to anyone whoever asked and tell them they have to talk to Albert!!!! read more

Update on the previous review..after successfully getting my car serviced I am pleased to report that Boktor motors didn't leave me hanging, they are willing to help if things go wrong!!! It took some time but overall it worked out and I appreciate it Albert & Karen thank you! read more

Impressive crew working here...if you're in the market for a used car at EVERY PRICE POINT..from Ford Escort to Lamborghini...theses are the people!!! read more

We had a good experience at Boktor motors. We went to buy a car for my son and we were helped out by Albert. He made the whole process simple and easy. We ran into a minor problem while driving the car home, as the engine light came on. We took it to a mechanic, who found a minor problem with the car. I contacted Brent and he helped me out with repairs so we could keep the car. Overall it was a good experience and I would go back to this location again. read more

***DEFINITELY RECOMMEND*** We purchased a vehicle from Boktor Motors with the assistance from Albert. The experience was seamless and professional. We are grateful for the service and for the friendly smile. Albert was attentive and answered all questions with his greatly appreciated customer service skills. Thank you, Boktor Motors, for the service and for making us feel like total VIP. **OVERALL, VERY SATISFIED** read more

Boktor Motors - Used Car Dealers Near Me - North Hollywood, California

Want to say thank you to the BOKTOR Team for making my dream come true. I've searched for the best Jeep there is for 3 years and I found it at BOKTOR. The process took about 2hrs, but worth every minute. Everyone was very helpful. Ty guys I'll be remise if I didn't mention the people who helped me with the transaction: Brant and Alex! Alex test drove with me and convinced me that I am capable of taking/driving this BEAST! read more

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I'd give them a zero if I could. They sold me a lemon! I bought a mini copper from them and it didn't work for more than a day! I was calling them the next day cause lights started coming on. When I brought it in they had it for a few days and returned it saying they fixed the issue. THEY DID NOT! I took it to the mini dealer for a diagnostic and to fix alone was $4000+ when they sold me a $7000 car! Horrible experience. They took 3000$ from me for down payment and they took the car back! Please be careful with ALBERT he might seem nice and friendly but typical sales person, a thief and a liar read more

I wanna take moment and thank Albert at boktor motors. For his professional, great customer service, and honesty. That old school mentality of a sleazy used car sales DOES NOT exist at this dealer. When you walk into the dealer you can feel like your at a friend's house. Again Albert thank you a million times for making the purchase of my car easy. I definitely recommend Boktor Motors to anyone in the market for a used car. read more

We came here as our first place to check out cars. We came and looked at two cars then I left to see 3 other dealers but at the end of the day I came back to see Alex at Boktor motors and he helps me out with the car I wanted and they made it fast and easy to drive out of that dealer happy . read more

They got me into a vehicle I really wanted, Jeep SRT8 06, and the sticker price was the best in the area. They got it done for me. Thank you. read more

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Had a great experience at Boktor Motors! My wife and I live in Cabo San Lucas, Mexico and found ourselves in need of a second car. After extensive online searching, we located a vehicle at Boktor Motors. We would be purchasing the vehicle "sight unseen." After a great conversation with Brant, and having him evaluate the car for me, on a scale of 1 to 10, 10 being like new and 1 being, well, garbage, Brant told me the car was a 9.5! We flew up, and Brant was true to his word, the car was practically perfect! We purchased the vehicle, a 2008 Nissan Pathfinder SE, and have been extremely happy! Brant, Karen and Albert were fantastic! The transaction was super smooth and the car was ready to go! Since our purchase, the car has performed flawlessly! We absolutely recommend Boktor Motors without reservation....you won't be disappointed! Will be purchasing all our vehicles there in the future! Stuart and Loretta G. Cabo San Lucas, Mexico read more

Had a great seamless experience buying a car here. Team was friendly and quick. Accommodating in all ways and have a great range of cars

I don't write reviews very often but everyone here is so amazing!! I worked with Alex he's very knowledgeable and genuine. I was on a time crunch to find another car and they really worked with me and went above and beyond to help me out. Truly everyone throughout the entire process was incredibly helpful and caring I would absolutely recommend buying a car from here. read more

Such a fantastic experience here, Boktor Motors has such a wonderful team. I'm always so nervous whenever I am dealing with cars but I feel very welcomed and treated fairly in this establishment. I definitely recommend coming here for a new car. Such an easy transaction and process from start to finish. If I can give more than 5 stars I would! read more

I wouldn't buy a car from here again. I will say they were very nice and accommodating... But the car was overpriced and because I was desperate, I took it. And then it had quite a few problems that I did not know about. Mostly a persistent check engine light that popped up within a few months. Was out of warranty by then so I couldn't do anything about it. I don't want to say they were shady but I was definitely ripped off. Would advise against this place. read more