Jack is always such a great help. I went to him by recommendation during a horrible accident in 2022 and he did an amazing job. I had something come up with my car last week and he was able to fix it! Such a great guy who knows what he's doing! Highly recommend read more

I came here for an oil change & the staff here is very nice and friendly, overall great service! Highly recommend!!

Best shop in all of LA! The owner, Jack, is kind and honest. Been going to him for 6 years, I trust him with my life. Amazing work on BMWs but they can handle anything. Thank you guys!!! read more

West Coast Auto Body always does great work. The owner and his staff work in integrity and make sure that the vehicles they repair are safe and sound for the busy local roads which is essential. There's a reason why so many expensive cars are repaired at this professional shop. I'm glad that I found them. In fact, my old mechanic referred me to Jack which I'm grateful for. read more

I was referred to the mechanic Jack by my old mechanic so I knew that he was great. He is very professional, has excellent communication, follow up, and experience. Honest, he explained the repair that needed to be done. The shop has so many low to high end cars that Jack and his team service. I even saw a Rolls Royce SUV... I'm grateful that he was able to affordably do my repair in a timely fashion. It's so nice to drive safely again. I only wish that I'd discovered this shop before! read more

Dante S. I've had work from Jack at West Coaster Motor for many years. His place is squeaky clean, and the people there are terrific with the work they do. They're very helpful, explain things in detail, and helped with both of my cars, and insurance. read more

Bought my car from Jack and his shop a couple weeks back; he was incredibly friendly, knowledgeable, and fair. He even reached back out to check in and see how things were going. Great service from excellent people. If I was staying in the Valley long term, I would trust West Coast Motor with anything automotive. read more

My car suddenly broke down 20 mins before I had to go into work. Super unexpected and no other shop was open. I literally just had an oil change 3 days before and was super shocked it broke down. This shop was open on a Friday night, was super comforting when I dropped off my car. It was one of the most stress free experience Ive ever had with a mechanic. My car was fixed super fast and I had it within a couple of days! Thank you so much! read more

Outstanding service, clean communication attention to details and great value. Jack is an amazing person and his staff. New go to service establishment. The breakers on my car are very happy now, also did some body work done on the door that came out pretty good, thanks Jack again for great service. read more

Best place ever explain my option gave me two ways to go explain things very well. Will never go any where else

I knew I had to fix some other things on my car. So after my last experience I brought it back to WCM. Once again Jack and his crew were great! The car is so happy and so is this customer! They do a great job and more important, this is a place I trust! read more

I took my car here last week and am very satisfied with the entire process from beginning to end. I was in need of a mechanic and Jack came highly recommend by a friend of mine who has been his client for 20 years. Jack was professional, kind, and most importantly, knowledgeable. I knew that my car was in good hands and he delivered excellent service. He explained everything step by step and informed me of the pricing. The car was ready the day after, as promised. I highly recommend this place and will continue to take my car here for maintenance. read more

Got into an accident and was recommended this shop by the tow truck driver, but had heard great things from a couple aquaintances a while back so decided to give them a try. They were all very helpful and confirmed they worked with my insurance and got the process started on getting everything handled the second they got the call. They have let me know everything going on through the process, including delays for part procurement through the insurance and repeatedly helped me with loaners at minimal cost. They fought hard for the insurance to use proper and new parts and honestly got my car treated, handled, and fixed one of the best jobs I've had repair work done. read more

I was recommended by a friend to come see Jack about buying my niece's first car. It's a big decision and I was searching for someone I could trust. He was incredibly patient and thorough, with a great selection of cars to choose from. Offered plenty of advice on routine maintenance and even took the time to show my niece how to check her oil and fluid levels. His crew was also very nice and seemed happy to work there, which always says a lot. Finding a reliable place to purchase and maintain vehicles isn't always easy, but I'm happy to say that I've found someone knowledgeable and experienced- will definitely be returning if the need ever strikes again! read more

When you receive exceptional, professional, customer service, you remember it. That's exactly how Jack & Jeff made me feel during my vehicle's repair process. Like family is how I felt after leaving their shop and now I can't stop telling all my friends and family about their truly wonderful experience and exceptional customer service. I bet they don't even need to advertise anywhere because of the word of mouth referrals they must get! My car was shiny and new when I got it back and they even detailed the inside for me! Thanks again for the awesome customer service to this damsel in distress. Keep up the great work guys! read more

This place is amazing! Prompt, honest, knowledgeable. Everything you want in a mechanic shop. I brought my Audi A6 and Jack was able to pinpoint what I needed immediately!! Thank you Jack and everyone at West Coast for taking care of me. read more

My car had been towed to this establishment, due to a mechanical issue. The gentleman Jeff who happened to be there for a similar reason, did a great service, and took me home to Korea town out of the kindness of his heart. I followed up the next day, because it was a sunday, and I spoke to another gentleman. Jax, I believe his name was. Wasn't very friendly, and as soon as he realized I wouldn't be getting work done, he turned very mean. Kept over talking me, as well as making me feel I needed to rush to get my car off of "their property". The quote they gave me for a starter was unreasonable, and didn't feel like they really cared. Took my car up the street to their competitors and got a way better deal. read more

I've been using Jack to repair my BMWs for over 20 years. This would cover more than a dozen BMWs. It's worth the 50 mile trip to have someone that I trust work on them. Jack has always been more than fair on his prices and does what he says he is going to do. The last few years I've had some newer hybrid cars under warranty, so I haven't seen as much of Jack as I used to, but I still have three older BMW's that he is my "go to" guy on when I need something done. read more

Where can I start. Great customer Service. I was involved in an accident about 2 months ago. I googled a shop to take my car to and right away West Coast Motor popped out. I took my car in and I was impressed by how Jack took care of me, he imminently made sure im okay walked me to his office and asked what happened. After 30 minutes of conversation it felt like I am at my family's shop for repairs. Jack made sure my car was flawless and looked even better than before the accident. They took care of me in every possible way. Mechanic is 30+ experienced guy not even mentioning their body man. Great Crew, Great experience, most important they treat you like a family. I can probably name only one shop out of all these shops around that are like this. None. WEST COAST MOTOR is the way to go. - Oil Change - Break change - Maintenance - Wheel Repair - Windshield Repair/Replacement - Collision Repair - Spark Plugs - Everything Possible ! He is also a car dealer and has many greats cars. Low Mileage, Great Price, Lots of choices and lots of financing options. To conclude my review, JACK thank you for everything you've done for me and my family and friends for the past 2 months. I am looking forward working with you in the future. Keep up ! read more

As a repeat customer, I feel compelled to write another review. I purchased a 2003 silver convertible Mercedes from Armik about 16 months ago and absolutely loved it. Unfortunately, driving one evening in Fountain Valley, I was the victim of a hit and run which left my car " totaled". I was 100 % OK, but my car, was not. In fact, I did not show the car to my kids, ages 9 and 10, because I think they would have freaked out . After dealing with my insurance company, I decided to start looking for a car similar to the one I lost. I called Armik, set up an appointment, and saw several cars that I liked. I found a 2001 Mercedes convertible, which I took for a test drive. Three days later, I had a mechanic check it out, and he loved it. I will pick the car up Monday, fully satisfied yet again with Armik and West Coast Motors read more

This auto shop has amazing reviews so I wasn't hesitant to check it out during my car search. Upon first arriving I already started to question the shop. All the cars are packed like sardines in a garage, you can hardly navigate around. When beginning to ask the "sales manager" questions he was not helpful at all, he seemed bothered by our presence there. In the end he basically told us to go to another dealership because we were wasting his time. I don't know if it was because we were younger but he made it absolutely clear that he did not want our business. This man thinks too highly of himself and the little garage store that he simply works at. **The person responding to my review talks as if he was there during our visit, only going by whatever version of the encounter his little worker chose to tell him. He was very rude, menacing, and yelled at us to get out of the shop. Clearly whoever owns this garage packed with cars posing as a store does not value customer service or making sales** read more

This place just called my boyfriend about my yelp review, extremely rude... saying my boyfriend sounded like a women..and demanding to know what was so terrible,... how about all the money i had to put into the piece of junk they sold me. read more

Got in accident and took my car over to the shop, my first time there. Customer service was unbelievable. The person in charge G.B. were his initials could not have been nicer. He quickly got me all set up at the shop. He was then nice enough to give me a ride to the Enterprise rent a car office, and waited with me to make sure I got a good deal on the rental and did not leave until I received the rental. Best customer service I've eclectic had and will definitely be letting my friends and family know about this place. read more

I have to say that these guys are absolutely AWESOME, Jack is probably the only shop manager I have ever met that really cares about his customers, I own a older BMW which I can barely afford to keep on the road. But jack always seems to find it in his heart to help me out the best he can. I am not sure the name of the older mechanic but he seems a little gruff sometimes than he smile and gives you that look that says don't worry your only mode of getting back and forth to work is in good hands (kinda makes you feel like its your dad working on your car when you were young). I will never let any one else touch this car while I live in the Los Angeles area. A #1 !!!!!!!! read more

West Coast Motor - Auto Repair Near Me - North Hollywood, California

I brought my Mercedes here to be repaired after an accident. Jack and his team were so nice and accommodating to me. It unfortunately happened over the holidays so parts took longer than anticipated and he was great with communicating with me on everything and also helping make sure I was in a rental and not without a car while being repaired. My car looks as perfect as the day I took it from the dealership. I hope not to be lol but if ever I need repairs I would definitely go right back to Jack and his team. read more

My girlfriends 2008 BMW needed a battery replacement & a system reset. Something the dealer was trying to charge $700 for! The owner Jack & his guys gave us more than a fair price and were in and out in less than half an hour. Everyone was very helpful & most importantly i felt they could be trusted. I will definitely be coming back to this place anytime I need work done. Good mechanics are so hard to find & I'm lucky to have stumbled across these guys. Also, the fact that they are willing to give you estimates on the spot or over the phone (if they can) is invaluable. No BS & pressure to do unnecessary jobs here, other mechanics should take note! read more

Amazing service! Jack the owner, quiet reserved gentleman knows his stuff while everyone else talked about gibberish. Same day, reasonable pricing and professional. Would highly recommend. read more

West Coast Motor - Tks to Jack! - Auto Repair Near Me - North Hollywood, California

Terrible customer service and a waste of money. On 10/25 I had my car towed to this shop by AAA because it wouldn't start. Before AAA towed me, they verified the battery was fine and that something else was causing my car not to start. On 10/28 I called to follow up on my car and Jack informed me there was an issue with the alternator and that my alternator and battery would need to be replaced. I questioned why my battery would need to be replaced when the AAA staff tested my battery and said it was fine. He said since the alternator was erratically charging it, the battery was burnt out. I agreed to services and picked up my car on 10/29 around 5:00 pm. Prices were pretty decent but turns out you get even less than what you pay for. I drove my car 10/29, 10/30, and 10/31. On 11/1 my car once again would not start, making the same noise it made on 10/25. This caused me to miss an important job interview. My husband called Jack and Jack's first response was "oh, so your wife left the lights on?". Not only was this disrespectful but flat out stupid as the battery was working fine. After some back and forth, Jack agreed to have my car towed to the shop and would drop off a loaner vehicle for me to use during repairs. Soon after Jack called back and said he didn't have a tow truck available so he would have his staff drive a loaner car to me, jump start my car and drive it back to the shop. He insisted on this even though my battery wasn't dead. Soon after that he called back and said he couldn't give me a loaner but he would tow my car to his shop and promised to have it back at my house by the end of the day. After inspecting my car, Jack called my husband and informed him the fuel pump needed to be replaced. My husband questioned if it was necessary to replace the alternator and battery, Jack got very defensive and rude. Jack informed us that we would be charged for the tow truck to his shop. If he would have disclosed this in the first place, we would have used AAA to tow it to his shop for free. I agreed to have the fuel pump replaced. Jack then said it would be ready by 4:00 p.m. and we would need to pick up the vehicle, even though earlier he said he would deliver it. Besides Jack's extremely rude behavior and rescinding on his offer to tow my car home and provide a loaner, I believe I paid for services that weren't necessary. Jack kept making comments about me coming in with a dead battery. I know what a dead battery sounds like and this wasn't it. The function of the battery was also verified by AAA tow truck staff before dropping my car off.  There are only two possibilities here. Either they misdiagnosed my car and I needed a fuel pump replaced instead of the alternator and battery. Or I needed all three replaced and they missed that the first time. Either way resulted in wasted money, wasted time, and a missed job interview. Edit: Jack's response "Thank you for your review, OUR SIDE of the story please mention that you have a eight-year-old vehicle with 132,000 miles that could break any day, if you were towed in how could you've drove out of our shop? so tow in and drive out doesn't make sense. Your husband was told that he can get a second opinion. He declined please mention your husband mentioned that you were involved in the Santa Clarita fires he got a huge discount on the battery and alternator, and the fuel pump was replaced at our cost courtesy to you replacement of the fuel pump was $151 no labor charge to you. I am sorry that you lost important job interview but this is not our fault." Yes, I have an old car and yes you gave us a discount. I'm not really sure what you're talking about with the tow in drive out. I think you misread my review. I understand my car is old but I came in to get an issue fixed and had the same issue a couple days after you " fixed" it. read more

Horrible customer services. Sales people are very rude. Dnt buy from this fake place.

My vehicle was involved in a accident in North Hollywood,CA. I called my insurance and they gave me a couple repair shops in the area The first two estimates were about $3500 and would take 3-4 weeks. Then 3rd estimate was from West Coast Motor Inc. on Burbank Blvd in North Hollywood where Jeff Gerber discussed the situation with me He noticed the other shops were using aftermarket parts. He said for his estimate it would include OEM (original equipment) parts As we all know, aftermarket doesn't always fit right He explained the tangible facts about OEM parts. Jeff also explained the warranty of their repairs. I saw some high end cars in the shop and decided to use West Coast repair. Jeff even got me a rental car at no additional charge. Got the car back and the wife was even pleased Thanks Jeff for the great service. You have 2 new fans, my wife and self Thanks to you too, West Coast Motor read more

West Coast Motor made me and my car very irritated. Don't get me wrong, I was delighted when the friendly folks at West Coast rental offered a moderately priced tune up, and I was ecstatic when they agreed to reinstall the molding on my door for free. When I retrieved my car it was humming like a bumble bee, ready for busy buzzing around town. There was no "check engine" light to be seen, the molding looked great and I was very happy with my purchase... for about eight hours. That very evening my friend opens the passenger side door and half of the molding falls off. Apparently they just glued the thing back on without even washing the dirt off first (I'm no mechanic, but who glues plastic to dirt?) My friend opens another door and the sound of metal scraping my fender nearly brings me to tears. Those guys PUT A SCREW THROUGH MY STEEL DOOR to hold the molding in place, it wasn't aligned properly and so it popped my fender inward like those plastic bubbles on coffee lids. Pop. Now every time I open my door it un-pops. Then it pops again when I re-close the door. And to top it off, my freaking check engine light turned on the next morning. Again, I'm no mechanic. In fact, I'm kind of lazy. I don't even know if they did a good tune up or a bad tune up. Moreover I don't care. I could give two sihts about my stupid car. They even warned me before the ordeal that my check engine light may turn on again. Who cares. But really, glue on dirt? Screw through door? It's just sloppy. In fact, I'm starting to think that these guys are not only sloppy, but they are exploiting a very LA specific Yelp phenomenon. Start your business off with a few 5-star reviews and a you get some new customers. Offer yelp deals and more people start rolling in. All of a sudden, you've got like a hundred 5-star reviews... why? Because people from LA are too effin nice. They overrate everything that already has a good rating. So don't bring your car here, and stop overrating everything! Thank you for reading ;) read more

**STAY AWAY **!! I took my Mercedes here over a year ago to fix something that was covered by warranty. Had that done and they told me I needed a major repair that would cost over 1,000. I was very stressed out over it for weeks not knowing how I would afford that and worried that my car would breakdown on me. I took it to another mechanic that told me the repair wasn't needed. A year later my car has been fine. Just another sleazy place looking to take advantage of consumers and especially women . I would never come here again read more

Jack is a standup guy, no doubt. Not only was this the lowest estimate I got to change belts & oil on my beloved BMW Z4, but the service was fast and he even taught me how to change my wipers. Before I left he hooked up the BMW computer and ran a scan. A few faults immediately came up.. Rather than suggest diagnostic repairs, he simply suggested they were glitches and reset them and BOOM - all good. In short, he had every opportunity to jib me and instead was absolutely straightforward. I've found my indie BMW maintenance center.. read more

I am glad to have found a mechanic who knows and works on Minis for a better price than the dealership. (I live one block from the Mini dealership - but I refuse to pay the prices they charge!) When I took my car in to West Coast Motor for a repair, they provided me with a loaner car free of charge. I work on the other side of town, so not being without a car is a major plus. When a part they installed turned out to be faulty, they stood behind their work and replaced it in a timely fashion at no charge. Jack is an honest guy - the first time I went to his shop with a problem he ran a computer diagnostic, told me what it likely was (nothing major), and charged me nothing. When I did have a repair done at West Coast Motor and a promotional discount hadn't applied to my bill when I paid it, he called me to inform me of the error and then mailed me a check for the difference. I didn't even realize the discount hadn't been taken off. Great service! read more

I went to West Coast Motors because of an advertisement in Cars.com for a vehicle i was interested in. When i got there, the vehicle i was interested in was not on the lot, but they could get it there the next day. I said on any used vehicle i would need to get it inspected by a specialist in Land Rover's. Some brands need that. Over the weekend, when i call to see if the vehicle is on the lot and i can swing by to check it out, I get told they will not allow me to have independent inspection of the car. Give me some mumbo-jumbo about not having someone outside of 2 miles from there and they can't be someone who also sells vehicles. Lets be clear, they tell me that i can't have any mechanic who knows the make/model well inspect the car. They won't let me take it to an official dealer to inspect. I smell funny business and it is clear that you can't trust people in the used car business who operate this way. From the other reviews here, lots of people have had problems with West Coast Motors. I don't begrudge negativity from the owner, not letting someone get a major purchase inspected prior smells like a major red flag. don't you think? read more

Not usually a fan of car dealerships but I look back at my last purchase and it was a dealership as well lol! So I guess you have to keep an open mind!! I recently was in the market for a used 2003 Subaru Forester but it was hard finding one within my price bracket and overall value . Needless to say while searching online on Car Gurus this shop popped up.. Of which Armik .. the owner of the shop and the salesman doing the paperwork was super helpful/fast getting me set up with the car I needed also replacing the existing rear view mirror for me at no charge ! If you're not usually a fan of car dealerships and dislike the typical salesman tactic, pressure .. Definitely gives these guys your business ! read more

I have been coming to West Coast Motors for some time now and I must say its hard to find someone honest and dependable but these guys are it. The owner Jack is very forthright with the problems your car is experiencing and as I went to them the first time I shopped around for the best price and they came up on top as well. The mechanic Greg is a ham as it's refreshing to find someone with a personality in his position. He knows his cars and it is evident that he loves what he does as his enthusiasm for working on the cars is the first thing you notice when you speak with him about your car. They've even fixed little problems with my car at no cost and have made me a loyal patron for life. My 5 series BMW has its hiccups as does any other luxury car but I know that it's in good hands with these guys and you should know it too. read more

I took my 328i BMW (2007) to the dealer for a simple oil change 3 months ago. The dealer found out that my engine valve cover and the power steering hose were leaking. The dealer was going to charge me $1,800.00 to fix the problems. I decided to look for a good and honest BMW repair shop. I found West Cost Motor and had read the good reviews. I took a chance and drove my BMW to West Cost Motor. I spoke with the owner, Jack, about the leaks that were coming from the engine valve cover and power steering hose. He charged me half the price of what the BMW dealership was going to charge. In addition, Jack flushed the power steering fluid without extra charge. Furthermore, the mechanic cleaned the engine compartment as part of the excellent service. I waited at least 3 months before giving a review to make sure West Cost Motor did a good job. My BMW runs smooth and I don't notice any leaks from the engine valve cover and power steering hose. I rarely write reviews, but Jack deserves one. I think he is a good person, and I just found an honest mechanic for my BMW. read more

I've been going to WCM for over 1 year and would highly recommend them (especially for women). He has consistantly been very honest about areas that need attention, fair and reasonable pricing, and sincerely concerned about any issues that might put my safety at risk. This is very important to me as I cannot tell you how many times I have driven off the lot of a repair shop to find out later I could have been in a serious situation. Or have been "taken to the cleaners" on the repair costs only to return for more repairs because they either did not fix the original problem or forgot something. I took my BMW to Jack after the dealership told me I had to replace all 6 ignition coils (well over $2K) and the car had about 10K miles until it's life would end! Jack and his team went through each coil and tested it to find only ONE was bad and replaced it at a reasonable price...simply amazing! My car has been driven over 10K miles since then and is continuing to run with no problems. I would drive out of my way to take my car back with no hesitation! Thank you Jack and team! read more

I have been using this shop to service my S 550. I gave them my car in the morning and they completed everything that same day in the afternoon. the manager was nice and polite and very professional. When I drove my car back home I was very happy with the way it drove. I was then worried about the charge because this cars can get expensive and i no longer have the warranty. I was surprise to find out that they charges where very reasonable. Bottom line great service reasonable prices good attitude and most important the did what they said they will do and on time. I will recommend them to all my Friends. read more