Their communication was fast, efficient, and responsive. They came to fix our door within hours of…read moregetting in touch and while they were at our house they did an excellent job identifying the issue and providing a long term solution! We are so happy and grateful with their service! Thank you!!

I needed to get a busted car key fixed. I reached out about my options (they were willing to come…read moreto me) but I was able to drop in to their location and within minutes, get a reshelled key for a fair price. It looks like new to me, so I have no complaints. If I had to buy a brand new key, the price was fair as well, so down the road, they're on the Good Guys list.

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

AVOID this business…read more First red flag: the storefront looked abandoned, like it had been through an earthquake. I should have walked out immediately, but I didn't--and that mistake cost me. My PS5 fan connector broke and needed to be re-soldered to the motherboard. The owner said he'd diagnose it for $30 and let me know if he could fix it. A few hours later, he called back and told me he had already "fixed" the console--but now the fan would be "a little louder." Huge red flag. Any professional would update the customer and get approval before moving forward with an unorthodox repair. While my PlayStation technically works, the fan now runs at full speed and sounds like a vacuum cleaner--unbearably loud. With how hard the fan is spinning, I seriously doubt the console's longevity. When I called to ask for an explanation, I got a vague half-answer and was told to "just turn up the TV volume" to drown out the noise. Absolutely ridiculous advice. I've attached a photo and video for proof. Curious about what was done, I opened the console and found a sloppy, makeshift repair and a note taped inside in Sharpie that read "do not open." Unbelievable. On top of that, I'm pretty sure they deleted a save file from a game I had poured hundreds of hours into. For the record, I'm not a "Karen." I support small businesses that do quality work and communicate honestly. But if a repair can't be done without major tradeoffs, tell me upfront so I can make my own decision. Avoid this place. Find a reputable electronics repair shop instead. Edit: If you want a preview of the kind of person you'll be dealing with, read the owner's response to negative reviews--full of name-calling, excuses, and petty deflection.

My rear lens broke and my camera was not working on my Iphone 13 Pro Max. I needed a quick fix and…read morethat's exactly what I got! Not only did he give me a good price, but he was also super friendly and knowledgeable. Highly recommend!

We've come to this mall kiosk for phone repairs for the last several years. The guy running it is…read moresuper helpful, very friendly and extremely knowledgeable. He has always helped us with every phone problem that we've had... Plus he has provided us with resources for other tech issues. His work is thorough and meticulous. Even when there are a few people in his kiosk, the wait is never very long. He's also even helped us when we've called him on the phone to ask questions. Really nice guy. We highly recommend this business. The owner always delivers and the prices are reasonable.

When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

Gbit Tech did an amazing job with our home low-voltage / networking install. Golan and his team ran…read morehigh-speed networking throughout the house, wired up multiple ceiling access points, installed a fully wired security camera system, and mounted a couple TVs with clean in-wall wiring. Everything was routed back to a central rack in the basement, and the work was neat, organized, and actually tested. Not just "looks good," but properly finished. I also came in with a lot of specific requirements and definitely took us down a few rabbit holes. Golan was totally game to go there with me and think through the weird edge cases, but when things started getting a little too "okay, this is getting ridiculous," he'd pull me back and steer me toward a smarter, cleaner solution. I genuinely appreciated that. What really stood out is it never felt like he was trying to upsell me. Just honest advice, solid recommendations, and a clear priority on making sure I was happy with the end result. Professional, responsive, and detail-oriented. I'd hire them again in a heartbeat.

I can't recommend Golan and the team at Gbit Tech highly enough. They were incredibly knowledgeable…read moreand took the time to work closely with us to make sure the UniFi solution fit our exact needs. Their quality work throughout the project was impressive, and we couldn't be happier with the results. If you're considering a network or security upgrade - or even if you're just curious about your options--don't hesitate to reach out to Golan. You'll be in great hands.