I recommend Brake Masters to anyone. My wife and I took one of our cars here yesterday because it needed front brakes and we were so impressed with their customer service, reasonable pricing, and quick turnaround time. I initially requested a quote via Yelp for an approximate price and they got back to me very quickly. Literally, a few hours later we were there dropping our car off to get worked on. We will definitely be back! read more

Discovered an issue with tire rubbing and smoking. Brought it to Discount Tire. Since they do not handle auto repairs only tires the manager called Brake Master for assistance. A technician came over within minutes. We brought the car to their shop for further evaluation on a rack. As this was happening I explained I needed the car the next morning urgently. At this point it was about 4:30pm or later. It turned out to be a bent strut. It was decided to change the pair. They immediately made it a priority putting several techs on it. They stayed late and completed the job while also offering a generous price. I have never, ever have been as impressed with an auto shop like this before. Brake Master deserves every bit of credit and business they can handle. If you go there you won't have to worry about getting treated well. read more

The manager followed up and apologized for the incident. Offered to honour the coupon and sent a check to me to cover that. Good follow up service t.o make up for the mistake. read more

We are ALWAYS satisfied with the service we receive at Break Masters. Jeff has been helping us for years. Not once have we been disappointed. Our Break Masters location is Peoria and the 101, Peoria AZ. The service from all members of his crew are also always pleasant and proficient. I highly recommend them to all ind want and need of TLC on their vehicle. Many thanks Jeff and crew for all jobs well done. Respectfully, Madeleine Fowler read more

I was really hopeful this place would work out but unfortunately it was a big disappointment. This place was recommended by an employee at Discount Tires in San Marcos where I'd recently purchased new tires for my vehicle. I when it with the hope that my car would receive good care at a fair price. They evaluated my car and said I needed new front brake pads and my rotors needed to be resurfaced. They sold me into buying the ceramic break pads. I left my car there overnight with the plan that they would call me the next day to give me a time on when I can pick it up. The next morning my friend and I stopped by the local 7 Eleven in San Marcos when I notice my car was is the parking lot! In disbelief I took pictures and immediately called them asking for an explanation of why my vehicle is being used to run errands/joy ride. Management was called and the way they chose to resolve it was by being overly apologetic ( which I appreciated because in no way is this okay) and providing me with what they said was a "very generous" discount. A few days later my breaks start SQUEAKING, which confused me because I just had my break pads replaced and rotors resurfaced. This forced me to return to this place which was the last thing I wanted to do because of my last experience described above. They told me they'd take care of it. I return that evening to pick up my car and in less than 24hrs my breaks start squeaking AGAIN!! Again, I return asking them to PLEASE fix my car since I depend on it for transportation to work, etc and need my car running safely. They again say they'll take care of it. I was really hopeful.. third time is a charm, right? WELL... they failed me once again!!! My breaks started squeaking AGAIN within a day of being serviced. I had no choice but to take my car to the Toyota Dealership for service. I knew that although they are higher in cost that they would resolve the problem. The mechanic told me that the rotors were poorly resurfaced and that the ceramic break pads were in poor condition, even missing a piece. I told him my experience at Break Masters and he felt so bad for me that he gave me a discount! Toyota took care of the problem- they had to resurface my rotos correctly and replaced the break pads. I've been driving my vehicle for three weeks now and NO MORE squeaking thanks to Toyota! If you don't know much about cars like me please don't take your car to Break Masters. I really feel like they took advantage of that and they just ended up screwing me. At the end of the day I lost so much time and money- I had to pay for the same service TWICE. Something that could have been easily preventable should I had taken my car to Toyota Dealership in the first place. Not only did they use my car to run errands at the local 7 Eleven but they also only ended up damaging my breaks and rotors to where I needed to take it elsewhere to get the problem fixed. I DO NOT RECOMMEND THIS PLACE. I usually never write reviews but this experience was so negative that it couldn't be ignored and had to share. Hope this review helps! **** This is my reply to the business owners comment below**** I appreciate the apology. I'm concern that your focus is on the employee you chose let go instead of investigating why my car was never fixed. Yes, although him doing that was very unprofessional, my biggest upset from this entire experience was having paid for a service and despite THREE different attempts my car was NEVER fixed. A simple service to resurface rotors and install new break pads was a complete failure. I think a mistake on my part was trusting you with my vehicle again and again after having had my first negative encounter. That also leads me to believe that no one actually tried to fix the problem the second or third time around. The two times I had to go back I should have stayed there and waited for my vehicle to be serviced. However, both times I was told that imy car wouldn't be service until a few hours. In other words, my car was not a priority and had to wait (again, adding to my negative experiences with your business). I had to catch a Lyft home on those three occasions which also added to the financial loss that came from this experience. Although the apology is greatly appreciated I believe that given the circumstance of this event a refund should should be provided. But again, that is up to your judgement as a business owner. Thank you. read more

This is long over-due but better late than never!I was preparing to move to North Carolina by myself with my two old K-9 companions in my Beloved 86 Ford pick up that had belonged to my deceased boyfriend.I have never taken a trip like that and brought my truck in to have any necessary repairs done. In the past 5years since I have owned it I put very few miles on it .It is a great comfort to me just having it because he loved his truck and I plan to keep it the rest of my life.My family thought I was crazy and tried to talk me out of driving it saying ," you won't make it,your going to break down for sure." But Jesse and Abraham said ,"your good to go,but you need a new set of tires definitely. I went to Discount tires which they recommended and got my tires. This is the important part: they could have said I needed a new transmission, new brake job, timing chain....I would have believed them without question because I have known them to be honest. They could have...but they didn't. I can't tell you how many hours I spent thinking about that as I drove 37 hours across country and I was so grateful for their honesty.that I asked God to richly bless thier business and thier families . And I made it!!! Truck ran like a champ! And with all my belongs in it. The gasoline total was a small fortune but I knew it would be.(that model/year Ford is known for it ) I am so thankful to The awesome men at this Brake Masters. I ended up driving my car back because I 'm here for the holidays and I couldn't find a repair shop that even came close in comparison in NC so it was worth the effort in getting it here knowing "the good guys" will be servicing it. Thank you Sincerely to the team of excellence in San Marcos! read more

These guys are awesome. I have brought my various cars to them and even a boat trailer to have them work on stuff. Never once been pressured or felt like I didn't get treated fairly. read more

Amazing!! I needed it to change the break pads so I called them, immediately they put me in! I had another appointment so they considered it and finished on time as they promised:) I highly recommend Break Masters !! Great customer service and professional break service! Great to know that they repair other things too!! Definitely I will be back!! Thank you guys!! read more

Customer service here is top notch. Sima, Sergio and Abraham go above and beyond to help you out. I'm really pleased with the outcome and I'll definitely be coming back! read more

I came here because of the quality yelp reviews. Efficient service and nice people, the price is nothing special as everyone seems to charge the same price for rear breaks. I do recommend you choose this shop before the other brake company down the street. read more

Recently had to get my Brakes done, (needed front and rear)- didnt really know anything about this place, but they were close to work so I gave them a try--- EXCELLENT SERVICE!!-- They showed me exactly what I needed done (actually took me into the shop area)-- explained to me my options and let ME decide what to have done without any high pressure sales tactics. I only was able to get the front ones done that day, (needed to wait till next payday) but I will definitely be back in a couple weeks to get the back ones done.. I would definitely reccomend this place to anyone who wants fair honest brake work done! read more

I took my 2012 Toyota Camry XLE in on Monday, August 31, 2015 to get a stripped wheel stud replaced and a missing lug nut (acorn style) replaced. When I got my car home, and looked at the "new" lug nut, I noticed that the rounded top of the lug nut was caved in and the side edges of the lug nut were nearly stripped. Obviously, the replacement lug nut had been pounded on and nearly stripped. Reply to comment by Abraham R.: Thank you for trying to get in touch with me to resolve the issue. But, frankly, it was just easier to buy a $4 lug nut at O'Reilly's than to bring my car back in to your shop. And, no, this is not an attempt to libel your business reputation. read more

Customer service was outstanding! I want to give a huge shout out to Jesse and his crew. The front brakes were replaced and oil change all in an afternoon with no appointment. Brakes seem great now, but I really wanted to say that the information they provided me was timely and accurate and everyone there was very friendly, knowledgeable and helpful. I will definitely go back! read more

I stopped by this shop to get an engine oil change. ( which was for $90) After I got back home I found out that my car started leaking water and my car never leaked before. Unfortunately, I didn't realize why the coolant light came on when I got back into my car right after the oil change. It cost me $180 and two days missed to go to work to fix it. I would not suggest this shop at all. read more

The customer service here is excellent!! The staff was so friendly and the manager Al went above and beyond to make this quite a pleasant experience. Being a single woman I normally dread these places in fear that I will be getting ripped off every time. They gave me a free brake inspection and took the time to educate me about my situation. The price was fair and I did not feel forced into anything that I could not afford. I will definitely be back and spreading the word around. Thank you guy's for making this so easy and as painless as possible!! read more

Quick, friendly, and professional service! I am very pleased and will definitely be going back next time I need a service. Their oil change prices are very reasonable and the best part of the experience was that they didn't try to upsell me on any unnecessary services like the Jiffy Lube type places will try to do! read more

I went there not too long ago. Service was really good. I have a 2001 Honda accord. They gave a very good price. It was fast and I was there in and out. I would definitely go back there again. read more

Third time here and wow what a change in the experience. Caught an attitude because I didn't want to pay more for the synthetic oil or an additional air filter. As soon as I said no thank you I was treated like chop liver. I think it's time to go else where next time. Pity first two times it was great customer service. Spent a lot getting truck new brakes replaced last time we were here. read more

I typically take my car to the dealership to be serviced, but after the very high quote to change the disc brake pad on my vehicle, I decided to call a couple of independent shops to get an idea of the real price, and brake masters was at a satisfactory price. The service was professional where they provided a free inspection and a pre work quote without any hidden fees. The shop was pretty busy but I was out the door in 3.5 hours which compared to a dealership is a big improvement. I would recommend this shop for those on a budget as they seem to be budget conscious and do not try to hard sell service that is not necessary. read more

I was referred here by a family member and was also impressed with the Yelp reviews. I highly recommend these guys. They were friendly, informative and they charged me the price that was originally quoted. Also, that price was $350 less than the quote I received from the dealer and the dealer doesn't have a lifetime warranty on the pads. Jesse did a great job with service and communication from the time I stopped by for a quote to the time I picked up my vehicle once the repairs were completed. A+, 5 Stars, 2 thumbs up! read more

This place has good service. But once you notice they chipped youre $1000 plus wheels they throw you out and discard anything you say. Save youre wheels and go somewhere else. Really disappointed !!!); read more

Everyone is professional, and they do very good work. They accommodate their customers whenever possible, and sometimes go beyond doing only what is expected. I have a lot of trust in this business. read more

Brake pad warning light went off in my car so I needed to find a repair center. Found this location on yelp with solid reviews. My experience today was the same. Sima walked me through the repairs, talked me out of having a few things done since I may be selling the car soon, and had me on my way in a little over a hour. The owner has a great sense of humor and everyone was very nice, felt like a place I could trust. Definitely recommend! read more

I came here in January to get my brakes, A/C, and my truck would start to squeak when hitting bumps or getting in/out, so it was suggested to fix that and smooth out my ride. My A/C was still blowing cool air, but I knew it needed some juice, as summer was just around the corner, so I decided now would be a good time to get that done along with the the other 2 services. Reading the reviews, I decided to come here. I've regretted that decision. My A/C started blowing ONLY hot air by early June, my ride became bumpier and noisier than before by June as well. I am so grateful at least my brakes still work! On top of the shoddy work, it was also more expensive than the usual place I take it to, but that place is closer to work and this place is closer to home and as I had the day off, I made the poor decision to get it fixed here. I would not recommend this place, nor will I be returning. I had to take my vehicle to my regular spot to get the A/C re-done and I'll suffer the squeakiness a bit longer. ***Update 9/7/16 In response to Abraham: I had the service 8 months ago (January), but if you had thoroughly read my review, you would see that there was failure 3 months ago (June). If the issues were known immediately, I would have contacted immediately. I kept the invoices and your paperwork stated there was a 4 month warranty on all of the items except for brakes, which does come with a lifetime guarantee (which is probably why they still work); I still contacted and explained my situation in June and I was told I could take it back for a "discount" on any items that needed to be repaired, as the warranty on those items had passed. Needless to say, no way will I take it back to be fleeced for more money, nor will I ever recommend your shop to anyone. read more

I put about 15k miles on my truck a year. Not much by most standards. A few years ago I brought my truck into this shop to check/upgade my brakes as I sometimes tow a trailer and need reliable brakes. We started with premium brake pads. Within a couple months my steering was pulsing whenever I used my brakes. I took it in and they turned the rotors. A few months later, same issue. They next said I needed new rotors, so I upgraded those to better quality rotors as well. AGAIN, a couple months later and less than 10k miles and I have the same pulsing issue, this time I hadn't even towed my trailer. I've paid this place probably a $1000 and still don't have confidence in my brakes. They have also tried to charge me for labor when I brought it in despite verifying that it was under warranty before I brought it in. I recommend going somewhere else. read more

These guys are the nicest mechanics I've ever met. We live about a mile away and have decided to give them our business for the rest of our car needs because they are always so helpful and reasonable. We have used them for all sorts of services- oil change, brake replacement/realignment, diagnostics, and sensor repairs. I was on my way to work one day when my tire went completely flat as I passed their shop, so I pulled into their parking lot. Even though it was 10 minutes before opening, the employee who was there overfilled my tire and told me where the closest tire shop was so that I could get the tire repaired or replaced, free of charge. When my husband had overspent on having diagnostics run on his Audi, he called Brake Masters for a quote on the necessary repairs and they quoted under $400 for a repair that Audi was going to charge $620 for. They even waived the diagnostic fee knowing that we had already paid for the same thing at Audi. If you are looking for honest, reasonably priced, and helpful mechanics, this is the place to go. read more

Picked this place bc they open all day on Saturdays. All brakes replaced, tune up, and new battery last month. They did a great job and so far so good. read more

These guys do great work. I was able to come in on a Saturday and get same day service. Brake Masters posts their pricing at the front desk so there are no surprises and no haggling involved. They showed me the parts on my car that were worn and needed to be replaced and they even turned on the office air conditioning and a movie so their customers felt comfortable while waiting. read more

I called to get a price check not only did they give me a quote, they called me back let me know they can get me in right away, ordered my brakes had me in and out they were so nice and so accommodating. I will definitely be going back. read more

The guys that work here are awesome! Very friendly and they care about their customers. I called on my lunch break and they had me pop in that day before they closed. They kept me in the loop with what was going on with my car while I waited. Literally no complaints, I'd give them more stars if I could. read more

I was recommended by Discount tire to come here today due to an emergency with my two front tires , and this place is awesome. They are straight with you. They were able to fix my alignment problem and identify a check engine light issue and fixed that two for a reasonable price , a lot better than the dealer would have charged. This is my go to place from now on whenever I have a problem with my car they can work on. Thanks Abraham and your team !! read more

First time coming here and they were great! Sima did an awesome job on my brakes. I will definitely come here again and would recommend this place to anyone who needs their brakes done. read more

Best mechanics in sac or Roseville!! Bruce is the Man and very Knowledgeable. Also very reasonably priced service is the best. Who would have known? Not just Breaks but so much more!!!! read more

Called and asked if I can get an oil change. They tell me on the phone that I don't need an appointment just come in. They also told me the cost is $30. I came in and they told me I have to have an appointment but the sign also shows the cost is $24. Seems like no one is on the same page in this company. read more

Had to replace rear brakes for car. Went in after calling and making an appointment. Really easy to find and get the inspection going. Left the car and was called promptly after. Needed rotors replaced, pads, and recommendation on new calipers. I went with new rotors and brake pads. The price was reasonable and the service took an hour after the inspection. Brake pads came with a lifetime warranty and the rotors with a 2 year. Very happy with the work and the experience. Will be coming back when the fronts are needed. read more

Very happy with the brake service here! I took my Silverado there for it's first time outside the dealership and I am never taking back to the dealership for brake service again!! These guys were all friendly, affordable and fast! Not one noise coming from the brakes! Stoked! Get your brakes done here!! read more

They're friendly and helpful. WAY more helpful than Pep Boys was that didn't do a thing to help me! Their rates are reasonable and I was in and out. I will remember them when I need service again! My car is happy with it's new brakes! :) read more

These guys rock they were fast did good work and went the extra mile to make sure my 2007 jetta got back on the road.

Good customer service at a reasonable price. Abraham matched a competitors offer on the phone and held to it - which is a sign of an honest shop... It took them a little longer than expected to finish the work, but not a gross abuse of my time. read more

I love the service we get at brake masters. Jesse is always on top of things. Abraham is awesome as well. We bring all four of our cars here and always get a great deal. read more