Yarrow answered my initial request quickly and was able to fit me in the next day. He appeared…read morewithin the promised window of time and quickly performed the repair to my dishwasher, having brought the appropriate part with him to the initial visit. The charge was extremely reasonable. Excellent service!

Mr. Yarrow cannot come more highly recommended; I may be singing his praises for the remainder of…read moremy life and recommending him to absolutely everyone with ears. We called him this morning because our freezer was frozen over and the gasket was not making contact, he came out the same day and walked us through the basics of what was the cause and did not upsell or over charge us for one thing! He even counseled us on some do's and don'ts with our current washing machine and dishwasher. He was courteous, clear, calm (our dog even took to him quickly) and above all else a true and trustworthy service man. We cannot thank him enough for helping us with our appliance issues. P.S. he kinda looks like Clark Kent....maybe Superman exists!

Appreciate the quick acknowledgment and diagnostic quote price!…read more Artem arrived as expected this morning to diagnose my fridge issues. Looked at the issue, proposed 2 solutions; he then deep cleaned the coils with the caveat that I might still need a new fridge. I'm willing to see if this works or if I have to purchase a new fridge. Very reasonably priced and tidied up the area when he finished. Highly recommend ArtiFix!

I had a control board that was malfunctioning in a stove. I was able to get an inspection within 2…read moredays. Scheduling was very easy through Yelp messages and I was even able to get responses in the middle of the night. The diagnostic report was very detailed which I appreciate. The technician gave realistic expectations of what could be fixed and what couldn't, even though it would've been to his benefit if we just went to him for all repairs. He even sent photos and videos of the situations which was helpful. I appreciated his timely responses, detailed reports, and honesty in service.

I had a great experience with this company. Communication was easy from the beginning, and they…read morewere very responsive throughout the entire process. The technician came out to repair my AC, completed the installation, and performed all the necessary testing. They also came back for follow-up visits to thoroughly check the system, perform additional testing, and make sure everything was working as expected. I really appreciate their responsiveness, professionalism, and attention to detail. They did an amazing job and took the time to make sure everything was working properly. I would definitely recommend them!

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

I went through Yelp request a quote and was pretty impressed with the whole experience. I ended up…read morewith Appliance Ace because I wanted to work with locally owned and operated businesses. Fast and professional service. I had a leak in my washing machine and he checked everything in detail and did several test washes. Now I have a piece of mind and with his advice I haven't gotten any leaks since. He did a great job explaining what he was doing and looked prepared with all of his tools. The inspection fee is the same as everyone else which is $85 and can be applied to labor if you want to fix it through them. I will definitely include them as my list of goto repairs for appliances. Thank you!

Quick response, did a quality check and all for a decent price for a same day service. The tech…read moregave me some good advice on next steps.

So, I mistakenly gave the wrong repair place a high rating. I'll have to go back, find it and…read moredelete it. This is the business that I wanted to boast about. We woke up early and found our refridgerator had stopped working. It's a Samsung Bespoke purchased exactly 2 years prior to me making this call. We had already contacted Samsung and they said they could not do anything without a receipt or delivery proof. We have neither. I called and the Owner answered. I explained what was happening and told him this was a Samsung with what Samsung had told us. He explained that his was a known issue and that I should call Samsung back. He was still willing to come out and look at it and when his very reasonable fee, we were right on the cusp of calling.. But, I decided to call Samsuny myself and the technician was able to direct us on how to get it working once again. This was a $4000 fridge when we bought it so that it was not working already, it was very frustrating. My wonderfuld kudos and high recommendations go out to his business. His personality and willingness to help was outstanding!! I will definitely continue to recommend him and will call him if anything else comes up with any of my appliances! Thank you so much, William!!

I am updating this review. When I came on Yelp and left a review, William the owner, sent me a…read moremessage that I shouldn't have taken the discount claiming I have "taken money and left him a bad review." Let me be VERY clear about he operates. He does not tell you before coming out that he is going to offer you two separate prices. He tells you that it is a $99 fee for him to come out, but if you use his services he applies that to the payment. So once he is there, you are obligated to $99. This is a pretty typical arrangement for appliance repair/maintenance. That was not an issue. Once he arrived and looked at the issue, THAT is when he says, okay this is how much it is. BUT if you leave me a 5 star review I will give it to you for THIS amount. I have shared screenshots of the interactions. Now ALSO I want to be clear that when I agreed to leave a 5 star review, he sent me a link to review him on Google. And I DID leave him a 5 star review there, which I still have not edited at this time. So I 100% did what he directed me to do. How fair is it though that you are roped into a 5 star review for a discount, even if you feel the experience was not worth 5 stars. Who is going to say, well okay, let me just pay you more so I am free to leave an honest review of your service. That is ridiculous. And he mentions something about waiving taxes. If he did that, it was on his own accord. All I said was that if he took $50 off it would not be the quoted amount because the invoice he originally sent was more than $50 over what he said it would be if I left a 5 star review. Reviews are NOT an advertisement. Reviews should be UNBIASED reflections of customers' experiences. And to box customers into 5 star reviews by charging more if they don't leave you 5 stars is VERY dishonest. Customers often rely on reviews when deciding where to do business and spend their money. If I had known this about this company, I would absolutely not have done business with them. So I am sharing this on YELP, because I kept my commitment and left a 5 star Google Review) so that others are able to avoid this experience as well. Oh, and guess what - he was out in March, we are now about 3 months out and my dryer has stopped heating AGAIN because he never actually fixed it properly to begin with. We will of course reach out to another company for service - one that does not pay for their reviews (because let's be honest, that is what he is doing).

My top loading washer stopped working. I contacted AMS and described the issue. Todd quickly…read moreidentified the issue over the phone and ordered the part. He then came out to my house later that week and fixed my washer in no time. I highly recommend AMS for any appliance issues.

The owner/operator Todd answered my phone call right away! He came to take a look at my washer when…read morehe said he would. Called me back with a quote and how many days it would take to get the part. I would use him again in the future for other appliances. Thank you Todd!

I had a great experience with Excellence Appliance Repair! Oleksii was professional, knowledgeable,…read moreand very thorough. After a bad experience with a different company he made sure the problem was taken care of quickly and made sure everything was working properly before he left. He was also friendly, respectful of my home, and clearly takes pride in his work. It's not always easy to find a technician you feel confident in, but Oleksii was excellent. I would absolutely recommend him and Excellence Appliance Repair and will use them again if I ever need another repair!

While the service is now completed, there was a severe lack of communication throughout the…read moreservice. If your need is an emergency, you will be required to pay upfront but wait for services with little to no notice regarding when the service will be completed. The technician asked for pafaster than I ever got an update throughout the process.

Called then texted as the prerecorded voicemail said "texting is better…read more Got a c text back right away about my problem dishwasher Mr Daigle walked me through a "fix". He did this Ever though he was out of town visiting his newborn grandson !!! The best service Ever !!!!

Christian's prices are reasonable and we paid under $200 to fix our 2014 LG dryer. He gave very…read moregood advice and said to not buy a new dryer because they don't hold up as well as the older machines. We will be using him to keep our old appliances going!