Quincy Jones was an outstanding technician. Explained everything to the T and very professional.

My Service Tech, George, has been out to my house twice. He's Always been very friendly, professional, accommodating, and takes the time to listen to my needs and concerns. He's very pleasant and polite, and shows much efficiency, care, and attention to detail, taking the time to explain exactly What he's done and how it works, etc... George is a True Asset to the "Brooks" Company! read more

Scottie was the best. He took time to explain things to me he made sure we received the service we paid for. He gave us tips to help in-between appointments. I would prefer he be the only person to perform my service. Thank you Toniey Williams read more

Great service , quality work and value Attentive to our needs Antonyo friendly and knowledgeable read more

Dre was absolutely so professional! He listened to every one of my concerns and addressed the problem. I was so impressed with him and the knowledge he showed !! What a great man you have working for you. I will be asking for him for next month as well!!!! read more

George my Representative, was "in & out " & I was able to get on with my life! He's very knowledgeable, Great customer service & answered all my "silly" bug questions. He texted me, gave me his ETA & showed up just as indicated. I just can't say enough great things about him! Kudos to Brooks for hiring such an EXEMPLARY employee but MOSTLY KUDOS TO DANIEL FOR BEING THAT EMPLOYEE & reassuring that Brooks Pest Solutions is the ONLY PEST COMPANY to USE. read more

Beginning with Tyler customer service A1. Benjamin kind caring and respectful. I will definitely be recommending your company. read more

Brooks Pest Solutions - Angela and her love - Pest Control Near Me - Addison, Texas

Ashton was very kind and polite. I do believe he forgot to service the rat bait containers though

Lainey was very friendly, fast and knowledgeable! We have very few mosquitoes this year. We would definitely recommend her and Brooks Pest solutions! read more

Jesus was wonderful and cared about our home inside and out. I explained our concerns about the home and he listened. We could not understand how wasp was getting into home, it turns out the window were the air conditioning was haad a hole on the side. Thank you so much for having the knowledge and the know how. read more

They always respond right away to address your pest control issues. We have called them even on weekends and they text you right away to schedule your service. read more

Very professional, fast, polite and thorough. I took advantage of their special and got a great deal! No more Bugs!!!

Have a large problem with fire ants, which Terminix could not resolve. Great first visit from Roman with Brooks Peat Solutions with a different plan that is already yielding positive results. read more

Brooks is the best service I have hired for pest control since i moved to Texas in 1983! Really. i Do have a contract- but they really work with me and I really appreciate that so much! All the Techs are very professional- Laney came today - super great job and super kind! read more

Dre was on time, great, very knowledgeable and got rid of 5 of our wasps nests with precision.

Ashley Johnson was my tech, she came on time and explained everything in detail as well as every step she was doing. Took into consideration my two little ones and kept them away from the spraying. Very very sweet person! 10/10 experience with her!! read more

Nahil was great and professional! Look forward to always having him service my home. Thanks Brooks Pest Solutions!

Ernesto Gonzalez helped us with our mosquito service today. He arrived on time and explained why he placed the mosquito system where it was most effective. I appreciate the work he did. I highly recommend Brooks Pest Solutions for routine pest control and mosquito removal systems. read more

I had to give them only four stars because I'm not totally satisfied with how other reps have been from this company. Our last rep Quincy did a great job but I've been paying for service some of the other reps never did that was supposed to be done each visit. Listen to your customers. Ask for our thoughts via a phone call otherwise you may not like the next review. read more

Worst experience I've ever had. I wasn't happy with the work, so I called and emailed to cancel the service. Even after canceling, they're still trying to charge me and won't stop calling, despite me telling them multiple times that I no longer need the service. Save yourself the headache and go with Allsafe instead. Much better service, more affordable pricing, and they've been in business for over 45 years. read more

On time, took time to explain, great service, great value, hope it's a beginning of a long time service for me

Well I wasn't home when the technician came. He needs to put the treatment inside the house also. He just did the outside around the house. Hope to see him on the next appointment to know him and see the treatment he's applying to the house. read more

Quincy and his partner did a great job today. I like the text notification for their arrival time. Very professional and accommodating to our dogs as well. Thank you! read more

Ernesto was very nice and professional. He's great. But, when I called for an exterminator, I told the person we have a rat problem. That is the only issue we have. We've been setting traps, and it seems to be working slowly. I had thought spraying would be for rats. This is no different than my husband already does for ants, etc. To me this was a waste of money. Again Ernesto is very nice and polite but I don't know if we will use your service again because our issue was just rats. I'm assuming I was not 100% clear when talking with your rep on the phone. read more

Brooks Pest Solutions has been great. They were able to get out to my home in less than 24 hours for treatment. The technician Nikhil was efficient, and got the job done quickly. We will absolutely be continuing service with them! read more

They are friendly, knowledgeable and professional. They have reasonable price packages. I would highly recommend their services.

Ashley was my tech, she was very thorough and quickly addressed a problem I was having and took steps to fix it.

They promised time and treatment. Went great. Dre was wonderful and kind. Would recommend to anyone

Somehow my bi-monthly treatment got missed so today Juwan came to do the treatment. I've been continued to have some issues with "critters" getting into my attic. So he refilled and reset the traps In the attic ans well as a box in the backyard. And we discussed what and where they might be gaining access. Juwan was pleasant, helpful and I would be glad to have him do treatments in the future. read more

Ashley was great, inquired about the areas needing to be addressed and concentrated on those areas. She was professional and did an excellent job. read more

BEWARE OF THIS COMPANY, IT'S A SCAM!!! They sign you up for a 2 year contract without your knowledge AND CHARGE YOU A $300 fee to cancel it. I requested a one time service special which didn't even work. I called customer service and they are extremely disrespectful they also refused to send me the call where I allegedly agreed to this 2 year scam. Save yourself some time and money and go with a better company. I will file a formal complaint with the BBB for scamming, fraudulent activity and deceptive tactics. read more

The Tech was professional and friendly. He was also thorough. Hope Brooks send him back for future services.

They will go to your house to do service on the day you asked them not to. Then, only do exterior then charge your card without your allowance. STAY AWAY FROM THIS COMPANY. read more

Simon was our technician today, he was very knowledgeable. He explained what he would be doing, he was very through and we were very happy with his service and your company. read more

I had a very negative experience with this company. They were extremely aggressive with their tactics and made me feel like they were trying to pressure me out of my money rather than actually help. The issue I called about was never resolved, and I ultimately had to handle it myself. Instead of fixing the problem, they kept pushing me to renew my contract, which was frustrating and unprofessional. After their last service, my dog became sick, which was very concerning. I had to keep him in his kennel for two hours just to be safe. Now, they're threatening to report me to collections because I'm in contract, which feels completely unfair given the situation. I would strongly advise others to avoid this company. read more

TOTAL SCAMMERS!! BEWARE!!! They lure you in by a low cost, then the agent ask permission to send you a text on order to schedule your appointment, that you MUST sign. Come to find out it is a 2 YEAR CONTRACT! If you opt out once you discover their scam. They charge you $301! FIND ANOTHER COMPANY!! read more

Shane took time to thoroughly explain the issue we've been having with ants. and then he did a great job of explaining what he was going to do--and why, and then did what he said he was going to do. Sometime people just go through the motions in doing their jobs and don't always pay attention to detail or do anything extra to ensure the job is done right. Shane made certain he covered everything and my wife and I are very glad we called Brooks Pest Control. fit any pest control issues we encounter in the future, we'll call Brooks! Steve & Michelle M Dallas read more

The worst service we have ever used. And you have to call their retention department to try to cancel so like dealing with a glorified cable company. read more

Good timely service. Have a big bee problem around the outside of the house and since acquiring the service of Brooks I haven't seen a bee. Highly recommend. read more

This company always does a good job. They show up on time and are always happy to help me with any pest problems I encounter.