The service from Giselle was superb. She was extremely attentive, sweet and patient with my son and I. The food was AMAZING. My son loved his ribs and fries and he ate it all so quickly. The ambiance is super fun and chill. There are so many things to look at and enjoy especially if you're a fan of bubba gumps. Definitely returning with more friends and family! read more

Giselle was a fantastic waitress!! So friendly and made the dinner so enjoyable! Thanks, Hun!

Serge was great! So helpful and fun!! Great food! Great service! Large portions. Enjoyed our visit to Bubba Gump NYC! read more

Fantastic host, server, and food. They even treated us to a song and treat for our anniversary! We shared the Run Sampler and it was perfect post matinee show! read more

Bubba Gump Shrimp - Seafood Near Me - New York, New York

As a member of Landry's Select, I usually come here to celebrate my birthday. On this visit, my friends and I shared the forest seafood feast which consists of fish & chips, fried shrimp, seafood hush puppies, fries, coleslaw, tartar sauce, remoulade sauce, and cocktail sauce. The food was tasty and fresh. We chose the feast because it has a great variety of items to devour. For $29.99, I thought it was pricey, but given that the location is in Times Square, we were expecting to pay a premium than in other locations. We also got two drinks that came with souvenir glasses. One was a margarita and the other was a tiki punch. My friend also ordered a forest appletini which was one of the seasonal drinks on offer. Overall, I think it's a pretty decent option for a small birthday celebration. Our waiter, Jeffrey, was super nice and seemed like he was on some chemical substances lol. read more

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Bubba Gump Shrimp Co. restaurant is located in the heart of Times Square. The food here is good, delicious Southern Comfort Food. The Fried Chicken, Fried Shrimp, Corn on the Cob, French Fries, Macaroni & Cheese & dipping sauces were all delicious & well seasoned. The 2nd Fl. walk-up is a casual, dim lit, enormous, comfortable space with booths, wood decor & old time ads & photos on the walls. Great place for very large groups & families. So if you're sightseeing or shopping in the area, come on in for some southern home cooking comfort food. read more

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Came here with a big group (52), and they do great w big groups! The meals are pretty standard American dishes. I opted for the veggie pasta, that was basically spaghetti and steamed broccoli and fresh cherry tomatoes. It wasn't the best quality but it was fine. Jeremy was our waiter and he was great! The servers end up doing forest gump trivia, which was great for our group. Fun themed restaurant that makes me want to watch forest gump again, but of all places in NYC, I would opt for something else. read more

Bubba Gump Shrimp - Fun decor - Seafood Near Me - New York, New York

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Serge was an incredible waiter fun upbeat atmosphere, movie trivia was an unexpected lighthearted experience. plenty of food. read more

Wow, what an experience! We find it comical to say that the folks working here were the friendliest people we have encountered on our entire trip! I didn't catch the name of the lady that greeted us at our table initially, but she was great (I think management?), and our waiter Jeremy was awesome! We didn't have much time because we had a show, so we got two appetizer - shrimp cocktail and chips and queso. Both were YUM. I love the cold glass the shrimp cocktail is served in. I also tried the Rum Forrest Rum drink, also yummy and you get to take the glass! (Well, a new one from the gift shop) We had gone to another restaurant first, that was SLAMMED, which is how we ended up here. I'm so glad we did, I love a good Bubba Gump's, but this one was superior. read more

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We had such a blast at Bubba Gump on Time Square NY as always! Our server A.G. was so nice friendly and professionally! This place brings you so much job, positive vibe and happiness. Food is absolutely delicious as well as customers service is consistently amazing! We can't wait to come back! 5 stars out of 5 is always! Thank you so much Bubba Gamp team! We appreciate! read more

Bubba Gump Shrimp - Ribeye steak with broccoli and mashed potatoes was amazing - Seafood Near Me - New York, New York

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The food is good, nothing out of this world. But you get your moneys worth. Serving size is decent. You can not leave without trying the gumbo. It was the best item we received. The staff is very kind with Trying to get your order in quickly and getting it out so you can catch a show. read more

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The food was fine but there was not a lot of selection. Our waiters, serge and Rosie, were so great people and so nice and quick!!! I love Forrest Gump ambiance!!! read more

Due to the convenience of the location to time square. This place could really get crowded! Not really that stroller friendly. The elevator space is tight. Souvenir shop below and line for the restaurant upstairs is long. But place is huge! Clean and neutral smelling restroom. Wifi is good connection. Parking space is garage nearby. See images and videos below. read more

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The food was OK. My chicken was dry. The fries were good. The service was a little pushy and I felt uncomfortable. The only really good thing about this restaurant is the ambiance. I love the quotes on the wall. I hate to have to leave such a low review for a restaurant based on a movie this good. read more

Bubba Gump Shrimp - Chicken Tenders - Seafood Near Me - New York, New York

Great experience at Bubba Gump Shrimp Co.. Fun Forrest Gump-themed atmosphere, friendly service, and tasty shrimp dishes. Portions are good and the food comes out hot and fresh. It can get busy and a bit pricey, but overall a solid casual dining spot. Would definitely return. read more

Bubba Gump Shrimp Co. is located in the heart of Times Square, with the restaurant on the second floor offering some nice views of the area. The gift shop on the first floor is fun to explore while waiting for a table. We went as a party of three and naturally, stuck with the shrimp theme. We started with the Shrimper's Net Catch flavored with half garlic and half Cajun, which was a flavorful and satisfying appetizer. The New England clam chowder was creamy and well seasoned. For entrées, we had the Shrimper's Heaven, Jambalaya, and the Crab and Shrimp Boil. The Jambalaya was especially memorable as it was packed with flavor and cooked just right. Has a good amount of spice that builds up, so be warned! The ambiance is casual and fun, with Forest Gump themed décor throughout the space that adds to the experience. Our waitress, Danielle, was amazing. She was perfectly attentive without being overbearing, and made us feel genuinely welcomed. Great spot if you're craving seafood in a lively, themed setting with friendly service. read more

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This review took me a while to write because I was not sure exactly what to say. We visited this location on June 6, 2025. I have been to Bubba Gump, specifically this location, several times. This is one of my favorite restaurants and up until my last visit I had great experiences. Great experiences to the point where I signed up for a Landry's card after speaking with one of the managers about my upcoming bachelorette trip. This is my favorite restaurant, I specifically seek out Bubba Gump while on trips and go to this location whenever I am in the city. Since I went for the first time in 2014, I had not had a bad experience until my bachelorette trip. I spoke with a manager months before, and it's not that I expect them to remember what they said specifically to me, but I'd imagine that the VIP card I signed up for would have the same expectations at every restaurant. We had called earlier in the day to ask for the shrimp to come out in costume. We understood it was a hot day, but just wanted a quick photo with the shrimp after being told ahead of time this was possible. It was hot and we understand being in the costume in the heat, but we should not have been told day of that we could have the shrimp come out when this was not an opportunity for us. It truly all starts early in the day, we were advised to call to see if the shrimp costume was possible, and from the moment we reached out it felt like we were an issue. We had a reservation, set ahead of time, and called ahead to confirm everything. When we arrived it was 2 out of 6 of us, we checked in and asked to sit at the car while we waited for the remainder of our party. The hostess was very dismissive, not necessarily rude, but definitely made it feel that we were not wanted. The wonderful bartender (Katy) helped us and was honestly the best part of our visit. As the rest of the part arrived they were yelled at by wait staff while heading to the bar area. This was very stressful for some of them as they assumed everything was fine, seeing as two of us were already in the bar area. Once we got to our seats, service became worse. I understand the point of the restaurant is to do the 'run forest run' and 'stop forest stop' when needing wait staff but when our waitress initially came over this was briefly explained and she walked away without engaging in any further conversation. I have never had this type of experience here. The attitude of the waitstaff and hostesses made us feel very unwelcome, as the bride, I was scared to ask for things that I had previously spoke with managers about. By the end of the meal we were just trying to get out of the restaurant as we felt we were causing a huge disturbance. I'd love to tell you we were rowdy, but we are a very calm group, and it was approximately 6:00 pm. When the meal came to an end, our waitress came over with a shot of clear liquor (not sure what kind) and an ice cream sandwich. Unfortunately I am lactose intolerant. She casually said 'is the bride with you guys?' Before dropping the items at the table. At the end of our meal, I presented my Landry's card with the bill, the manager came over and presented me with cookies to thank me for being a Landry's member. This was a super disappointing experience for me, we were trying to work with the restaurant to make this work but we are not sure what went wrong along the way. It makes me very hesitant to return as I don't want to feel as if I am a nuisance. read more

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Giselle is hands down one of the best bartenders I've ever had the pleasure of meeting. Made us feel like family the moment we sat down. Great conversation, taught us Forrest Gump trivia, and most importantly, kept the drinks flowing! 10/10 read more

I had the shrimp poboy and the Cajun shrimp. The food was not good bc the Cajun shrimp were well over steamed and chewy. The shrimp are too salty and were not pleasant to eat. They do have a salt content warning on a some dishes but if you have to put a warning on the menu, you should make a change. Shrimp was also bland and poop shoot was still attached. Honestly Long John's silver is better but Bubba Gump is a true tourist attraction. If Now I know you don't go for the food. Also we ate a couple of shrimp but did not finish the dishes. Wait staff was great but I wouldn't go back. read more

Bubba Gump Shrimp - Cajun Shrimp doesn't look like the picture menu or represent anything Cajun . - Seafood Near Me - New York, New York

Stopped in for dinner while showing some friends around time square. We worried surprised there was no wait to be seated. They have really great views of timesquare from the tables upstairs. Coconut shrimp is always my go-to at bubba gump but I decided to try something new and got the shrimp rolls and ceviche. The rolls were big with lots of shrimp meat. I just thought it was missing a little bit of some warm better for that extra flavor. The ceviche was delicious, the chips were made fresh. I decided not to get a cocktail and opted for coffee instead which was surprisingly really good. Service was great! We've all been to other bubba gump locations before so we already knew the "rules." Definitely would come back next time I'm in the city. read more

Bubba Gump Shrimp - Crab rolls - Seafood Near Me - New York, New York

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Went with a big group, the salad was quite enjoyable but I found the flavor of my food to be lacking. The spaghetti had little sauce and the meatballs were a bit dry. But the service was incredible thanks to our waitress Caroline, she was very fun and engaging with our table. I'd recommend to any fans of Forrest Gump despite some of the food being mediocre. The workers in the gift shop area were also very helpful and friendly. read more

Bubba Gump Shrimp - Spaghetti - Seafood Near Me - New York, New York

Great service, great food, great place. Went in tonight with the family and as always food was on point. Everything was clean, only thing is the food took a little longer to come out, even though for the first time in a long time it wasn't as busy. Then once it arrived we had to wait a little longer since we never got silverware. We put the "stop" sign up and so many servers just walked passed. Other than that all was great...big portions and everything was cooked to perfection. Frozen strawberry margarita was delicious & even got a cup! The store downstairs was organized and had a some specials on certain items, so picked up a cup and shot glass..super cute! View around the restaurant is great since you overlook Times Square while having dinner. Great experience for sure. read more

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In a town where food snobbery is turned up to "11" and most eating establishments have a lifespan of six months or less, the longevity of Times Square's Bubba Gump Shrimp Company is extraordinary -- considering it serves up a lackluster pop culture menu planted on some of the planets most expensive real estate. Longevity made even more extraordinary considering the menu and service is so lackluster. Fried this and fried that make the underlying seafood superfluous. Life is like a box of overcooked shrimp and in the heart of Times Square you know exactly what you're going to get. Mediocrity. Three stars for surviving all these years. read more

the place is great , serge was very friendly and helpful , the food was good and tasty

I have genuinely never been this furious over a food order in my life. I placed my order, waited WAY past the delivery time, and then... absolutely nothing. No food. No update. No explanation. Just completely ignored like my order didn't even exist. I tried contacting support--no response. Called the restaurant--no answer. So now I'm sitting here hungry, annoyed, and feeling like I just got scammed. Delivering food is literally your ONE job. At this point I'm so frustrated I'd honestly rather be relaxing and watching Charlie Kirk, because at least he actually shows up, says what he means, and keeps things real. Gotta appreciate someone who doesn't leave people hanging like this. The worst part is the complete lack of accountability. If there's a delay, say it. If something went wrong, own it. But ghosting your customers? That's unacceptable. read more

Bubba Gump Shrimp - No foodand disgusting table - Seafood Near Me - New York, New York

The customer service from the waitress Giselle was amazing She is reallyyyyyyy great and very nice. She loves her job. read more

Chris was awesome...Engaging and fun...made the dining experience so much better...after all, food tastes better with a smile!

Marlon was an amazing server!!! His energy was splendid! Food was fantastic! Drinks refreshing! A++++

I forgot the name of what this is but it was delicious. They barely gave any fries though which was disappointing but the crab meat and shrimp in that roll was delicious.. we also ordered the appetizer of the shrimp in that bucket, which was lovely. I like this place I think it's so nice and the drinks are very good as well. It's cutesy with all the forest Gump memorabilia. The service was nice. I could see that they were busy, but the server was nice enough to apologize and check in. And the ambience was lovely. Try it out! read more

Bubba Gump Shrimp - Crab and shrimp rolls - Seafood Near Me - New York, New York

Bubba Gump Shrimp is a restaurant that falls below typical standards. The quality of the food was unsatisfactory. I ordered the fish and chips dish, but the breading comprised most of the fish, leaving only a small portion of actual fish. Additionally, the breading was not fully fried, resulting in a slimy texture. The service was also inadequate; our servers exhibited little regard for customer experience. The server was disrespectful, inattentive, and demonstrated poor professionalism. He spilled drinks and declined to prepare a drink for us, although he was willing to do so for other customers. The only aspect that could be considered positive is the ambiance, which reflects the cozy booth setting inspired by the film Forest Gump. The cookies offered are acceptable. Overall, I would rate Bubba Gump Shrimp at two stars. read more

JT was the absolute BEST! we had a show to get to and he got us in and out so quickly. We will come back due to his great service.

The staff were excellent and supper nice. Shana was the best. The food was good and different from other bubba Gum locations on the west coast. The lobster sandwiches were delicious. read more

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Another great meal made even better by the staff here! We ate at the bar, Fried Pickles and a Shrimper's Heaven, both great, made even better by our bartender and server Kaitlyn! Super sweet and super efficient, a real gem! By cashing in a Landry birthday bonus, it triggered the little birthday dessert surprise! So nice! A great Times Square place with very good fried fish! Nothing fancy, just excellent simplicity! read more

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Right off of Times Square! Easy to get in and out of the busyness of the area. Fantastic service with a smile and friendly conversation. Wait staff was quick as was bar drinks and food arrival. Great area to see Times Square without being in the street. The decor makes it a fun area to sit in, especially if you enjoy Forrest Gump movie. read more

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Sade was the BEST server! We really enjoyed the atmosphere and the food. We will definitely come back the next time we're in to see a show.

Love our waitress GiGi. Food was freaking awesome and the service quick! Thank you for a great shrimp dinner.

The greeting at the door was wonderful. We were given a free appetizer coupon to use during our visit. The staff were extremely polite and helpful. My meal was good although the fish was a little over cooked yet good. The drinks were excellent. We enjoyed our view overlooking Times Square. read more

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Stopped in as our last eatery b4 heading to airport. It was a very unique experience. The car tag was a way to 'speak' to the staff and that was so neat and effective. The decor was very in tuned with the movie and the theme stayed on point the entire time. We were NOT impressed with the food. It was ok but the drinks and atmosphere were enough to make it ok. I probably would return to this location or if I do, gotta order something different. I got two souvenir cups with my drink selections, love them! Overall a good experience and great views from the window seats.the staff was great, but the food could use some work. read more

Chris was great, good food and great service. Also service was prompt, Good trivia too!

Giselle was amazing!!!!! Fantastic service and the food was great! Highly recommended A+++++++