Bubba Gump Shrimp
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Updating my review and downgrading it to one star. A response from Bubba Gump about my original post requested I fill out their feedback form, which resulted in the general manager of the NYC restaurant contacting me to talk about my experience. He apologized for what occurred and stated there as no reason for that to occur because they did in fact have the glasses. He offered to send it to us and took our information. Over two months later, and we never received anything from there or heard from them again. It would have been better if they never answer or offered at all but offering to make it right and then not following through is basically just adding insult to injury. Original Review: We are huge fans of Bubba Gump Shrimp and have eaten at several locations. We don't have one near where we live so we are always on the lookout when traveling to incorporate a stop at one for great food, a fun experience and some new Bubba Gump swag. While the food itself was top notch as always, unfortunately the service was disappointing and lack of communication left us feeling like there was some bait and switch going on with the current promo glass. We visited early afternoon and it was not busy at all but we seem to have been forgotten about several times (and yes we flipped the license plate!). But what really frustrated us was that there was a special celebrate America's 250th birthday frozen margarita that came in a Spirit of 1776 glass that you get to take home. We pretty much always get at least one if not multiple drinks that have take home glasses each visit. It's a fun additional souvenir and usually a tasty drink. We ordered one and nothing was said to us about any issues with the glass. It was served in a plain glass which took the fun out of it a bit since you expect the drink to be served in it, but we knew that you get a new glass from the souvenir shop after your meal, so we weren't concerned about it, just a little disappointed. After we paid and went downstairs to get our cups (we also had a drink that came in a plastic shaker cup) we were given two of the plastic shaker cups. When we explained that one of the cups should be the glass 1776 cup we were told the receipt did not reflect that. Luckily we had taken photos of our food and drinks and showed them that we did in fact have it (BTW the drink doesn't look as good as in the photo, but tasted really good). We were then told we could have one, and they went off to get one from the back room. They didn't have any there so they went back up to the restaurant, but after a while came back to tell us they don't have any of the glasses and they were all out. We were offered to have one of the two they did have, but both of them we now already had. So why advertise it on every table of you don't have it? Worse yet, if you ran out tell us when we order it not after we paid for our meal and are trying to collect it. Honestly, we get so few opportunities to eat at a Bubba Gump restaurant (maybe 2-3 times a year) that it's a fun thing we look forward to. We even ended up buying some new hoodies because they were cute. So it's tough to write a disappointing review for Bubba Gump, but this location took the fun out of the visit. The food was still great, but the experience was not.
I was trying to find a seafood place with a view at time square but it was too late and most places were closing soon, I just saw Bubba Gump while walking around and it was open until late, when I went upstairs to the dining room, I wondered howcome google did not recommend this place being "with a view", it has such great panoramic views of the Times Square, I was amazed!! The food was great, we had grilled salmon and shrimp with steamed broccoli, it had steamed rice with it too, but we asked for no rice and they instead replaced it with garden salad with a $2 upcharge! The servers were so nice, there was no waiting If we put up the sign "Stop Forrest Gump" on our table when we needed something! It was also my husband's birthday and they sang the birthday song with a twist, we loved our experience here!! Oh and they also gave balloons to each of our kids, which was very sweet!!
Fantastic host, server, and food. They even treated us to a song and treat for our anniversary! We shared the Run Sampler and it was perfect post matinee show!
As a member of Landry's Select, I usually come here to celebrate my birthday. On this visit, my friends and I shared the forest seafood feast which consists of fish & chips, fried shrimp, seafood hush puppies, fries, coleslaw, tartar sauce, remoulade sauce, and cocktail sauce. The food was tasty and fresh. We chose the feast because it has a great variety of items to devour. For $29.99, I thought it was pricey, but given that the location is in Times Square, we were expecting to pay a premium than in other locations. We also got two drinks that came with souvenir glasses. One was a margarita and the other was a tiki punch. My friend also ordered a forest appletini which was one of the seasonal drinks on offer. Overall, I think it's a pretty decent option for a small birthday celebration. Our waiter, Jeffrey, was super nice and seemed like he was on some chemical substances lol.
Came here with a big group (52), and they do great w big groups! The meals are pretty standard American dishes. I opted for the veggie pasta, that was basically spaghetti and steamed broccoli and fresh cherry tomatoes. It wasn't the best quality but it was fine. Jeremy was our waiter and he was great! The servers end up doing forest gump trivia, which was great for our group. Fun themed restaurant that makes me want to watch forest gump again, but of all places in NYC, I would opt for something else.
Bubba Gump Shrimp Co. restaurant is located in the heart of Times Square. The food here is good, delicious Southern Comfort Food. The Fried Chicken, Fried Shrimp, Corn on the Cob, French Fries, Macaroni & Cheese & dipping sauces were all delicious & well seasoned. The 2nd Fl. walk-up is a casual, dim lit, enormous, comfortable space with booths, wood decor & old time ads & photos on the walls. Great place for very large groups & families. So if you're sightseeing or shopping in the area, come on in for some southern home cooking comfort food.
Wow, what an experience! We find it comical to say that the folks working here were the friendliest people we have encountered on our entire trip! I didn't catch the name of the lady that greeted us at our table initially, but she was great (I think management?), and our waiter Jeremy was awesome! We didn't have much time because we had a show, so we got two appetizer - shrimp cocktail and chips and queso. Both were YUM. I love the cold glass the shrimp cocktail is served in. I also tried the Rum Forrest Rum drink, also yummy and you get to take the glass! (Well, a new one from the gift shop) We had gone to another restaurant first, that was SLAMMED, which is how we ended up here. I'm so glad we did, I love a good Bubba Gump's, but this one was superior.
The food is good, nothing out of this world. But you get your moneys worth. Serving size is decent. You can not leave without trying the gumbo. It was the best item we received. The staff is very kind with Trying to get your order in quickly and getting it out so you can catch a show.
Due to the convenience of the location to time square. This place could really get crowded! Not really that stroller friendly. The elevator space is tight. Souvenir shop below and line for the restaurant upstairs is long. But place is huge! Clean and neutral smelling restroom. Wifi is good connection. Parking space is garage nearby. See images and videos below.
Bubba Gump Shrimp Co. is located in the heart of Times Square, with the restaurant on the second floor offering some nice views of the area. The gift shop on the first floor is fun to explore while waiting for a table. We went as a party of three and naturally, stuck with the shrimp theme. We started with the Shrimper's Net Catch flavored with half garlic and half Cajun, which was a flavorful and satisfying appetizer. The New England clam chowder was creamy and well seasoned. For entrées, we had the Shrimper's Heaven, Jambalaya, and the Crab and Shrimp Boil. The Jambalaya was especially memorable as it was packed with flavor and cooked just right. Has a good amount of spice that builds up, so be warned! The ambiance is casual and fun, with Forest Gump themed décor throughout the space that adds to the experience. Our waitress, Danielle, was amazing. She was perfectly attentive without being overbearing, and made us feel genuinely welcomed. Great spot if you're craving seafood in a lively, themed setting with friendly service.
This review took me a while to write because I was not sure exactly what to say. We visited this location on June 6, 2025. I have been to Bubba Gump, specifically this location, several times. This is one of my favorite restaurants and up until my last visit I had great experiences. Great experiences to the point where I signed up for a Landry's card after speaking with one of the managers about my upcoming bachelorette trip. This is my favorite restaurant, I specifically seek out Bubba Gump while on trips and go to this location whenever I am in the city. Since I went for the first time in 2014, I had not had a bad experience until my bachelorette trip. I spoke with a manager months before, and it's not that I expect them to remember what they said specifically to me, but I'd imagine that the VIP card I signed up for would have the same expectations at every restaurant. We had called earlier in the day to ask for the shrimp to come out in costume. We understood it was a hot day, but just wanted a quick photo with the shrimp after being told ahead of time this was possible. It was hot and we understand being in the costume in the heat, but we should not have been told day of that we could have the shrimp come out when this was not an opportunity for us. It truly all starts early in the day, we were advised to call to see if the shrimp costume was possible, and from the moment we reached out it felt like we were an issue. We had a reservation, set ahead of time, and called ahead to confirm everything. When we arrived it was 2 out of 6 of us, we checked in and asked to sit at the car while we waited for the remainder of our party. The hostess was very dismissive, not necessarily rude, but definitely made it feel that we were not wanted. The wonderful bartender (Katy) helped us and was honestly the best part of our visit. As the rest of the part arrived they were yelled at by wait staff while heading to the bar area. This was very stressful for some of them as they assumed everything was fine, seeing as two of us were already in the bar area. Once we got to our seats, service became worse. I understand the point of the restaurant is to do the 'run forest run' and 'stop forest stop' when needing wait staff but when our waitress initially came over this was briefly explained and she walked away without engaging in any further conversation. I have never had this type of experience here. The attitude of the waitstaff and hostesses made us feel very unwelcome, as the bride, I was scared to ask for things that I had previously spoke with managers about. By the end of the meal we were just trying to get out of the restaurant as we felt we were causing a huge disturbance. I'd love to tell you we were rowdy, but we are a very calm group, and it was approximately 6:00 pm. When the meal came to an end, our waitress came over with a shot of clear liquor (not sure what kind) and an ice cream sandwich. Unfortunately I am lactose intolerant. She casually said 'is the bride with you guys?' Before dropping the items at the table. At the end of our meal, I presented my Landry's card with the bill, the manager came over and presented me with cookies to thank me for being a Landry's member. This was a super disappointing experience for me, we were trying to work with the restaurant to make this work but we are not sure what went wrong along the way. It makes me very hesitant to return as I don't want to feel as if I am a nuisance.
The food was OK. My chicken was dry. The fries were good. The service was a little pushy and I felt uncomfortable. The only really good thing about this restaurant is the ambiance. I love the quotes on the wall. I hate to have to leave such a low review for a restaurant based on a movie this good.
Stopped in for dinner while showing some friends around time square. We worried surprised there was no wait to be seated. They have really great views of timesquare from the tables upstairs. Coconut shrimp is always my go-to at bubba gump but I decided to try something new and got the shrimp rolls and ceviche. The rolls were big with lots of shrimp meat. I just thought it was missing a little bit of some warm better for that extra flavor. The ceviche was delicious, the chips were made fresh. I decided not to get a cocktail and opted for coffee instead which was surprisingly really good. Service was great! We've all been to other bubba gump locations before so we already knew the "rules." Definitely would come back next time I'm in the city.
17 days ago
Business owner information
Rhamona A.
Hello, thanks so much for sharing your experience with us. We hope to…
This place is absolutely stellar from it's large size, courteous staff and plentiful food. This place is more than just a gimmick from a well established movie from the 90s. Going inside the place I was expecting a restaurant. It's there, but it's on the 2nd floor. When you step in it's a gift store with tons of memorabilia from the Forrest Gump movie. Didn't feel like spending money on merchandise but there are a lot of tourist gifts and even some things to catch my eye. Going up to the 2nd floor, the place is vast as the eye can see, almost as if the restaurant has claimed the entirety of the 2nd floor of the building. I was greeted by the waitress Giselle who is an absolute delight and very courteous. While I was waiting for my food she gave me and 2 other patrons sitting at the table aside from mine a pop quiz on the movie which was a fun time killer while waiting on food. I ordered the Shrimp Po'boy, Fries, chocolate brownie with a scoop of vanilla ice cream on top and a Coke Zero and all that completely filled me up proper. The food was absolutely incredible. The Po'boy was rather enormous to eat but I managed to finish it, as well as the fries. I kinda struggled to finish my Dessert because I was already feeling full halfway through it. It was so good, I didn't wanna let it go to waste. I had a nice lunch here, of course like most restaurants in the city, it's pricey but I say it's well worth it. read more
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Rhamona A.
Hello Jayden, we appreciate your positive feedback about your…
17 days ago
100/10 stars for the service. Giselle!!! Thank you for an amazing lunch! So fun to have you as our server. We got to play some forest gump trivia, and have great service at the same time. 4/5 points for the food. The stuffed shrimp wasn't what we thought. It tasted like fishy ricotta cheese to me, the calamari was chewy and the queso was 100% out of a jar lol. Nonetheless, we had a fun time, got full off of other yummy food and Giselle was a great friend. read more
Business owner information
Rhamona A.
Hello, thanks so much for sharing your experience with us. We hope to…
19 days ago
Updating my review and downgrading it to one star. A response from Bubba Gump about my original post requested I fill out their feedback form, which resulted in the general manager of the NYC restaurant contacting me to talk about my experience. He apologized for what occurred and stated there as no reason for that to occur because they did in fact have the glasses. He offered to send it to us and took our information. Over two months later, and we never received anything from there or heard from them again. It would have been better if they never answer or offered at all but offering to make it right and then not following through is basically just adding insult to injury. Original Review: We are huge fans of Bubba Gump Shrimp and have eaten at several locations. We don't have one near where we live so we are always on the lookout when traveling to incorporate a stop at one for great food, a fun experience and some new Bubba Gump swag. While the food itself was top notch as always, unfortunately the service was disappointing and lack of communication left us feeling like there was some bait and switch going on with the current promo glass. We visited early afternoon and it was not busy at all but we seem to have been forgotten about several times (and yes we flipped the license plate!). But what really frustrated us was that there was a special celebrate America's 250th birthday frozen margarita that came in a Spirit of 1776 glass that you get to take home. We pretty much always get at least one if not multiple drinks that have take home glasses each visit. It's a fun additional souvenir and usually a tasty drink. We ordered one and nothing was said to us about any issues with the glass. It was served in a plain glass which took the fun out of it a bit since you expect the drink to be served in it, but we knew that you get a new glass from the souvenir shop after your meal, so we weren't concerned about it, just a little disappointed. After we paid and went downstairs to get our cups (we also had a drink that came in a plastic shaker cup) we were given two of the plastic shaker cups. When we explained that one of the cups should be the glass 1776 cup we were told the receipt did not reflect that. Luckily we had taken photos of our food and drinks and showed them that we did in fact have it (BTW the drink doesn't look as good as in the photo, but tasted really good). We were then told we could have one, and they went off to get one from the back room. They didn't have any there so they went back up to the restaurant, but after a while came back to tell us they don't have any of the glasses and they were all out. We were offered to have one of the two they did have, but both of them we now already had. So why advertise it on every table of you don't have it? Worse yet, if you ran out tell us when we order it not after we paid for our meal and are trying to collect it. Honestly, we get so few opportunities to eat at a Bubba Gump restaurant (maybe 2-3 times a year) that it's a fun thing we look forward to. We even ended up buying some new hoodies because they were cute. So it's tough to write a disappointing review for Bubba Gump, but this location took the fun out of the visit. The food was still great, but the experience was not. read more
Business owner information
Rhamona A.
Hi Mike, thank you for choosing to dine with us, as we know you could…
I was trying to find a seafood place with a view at time square but it was too late and most places were closing soon, I just saw Bubba Gump while walking around and it was open until late, when I went upstairs to the dining room, I wondered howcome google did not recommend this place being "with a view", it has such great panoramic views of the Times Square, I was amazed!! The food was great, we had grilled salmon and shrimp with steamed broccoli, it had steamed rice with it too, but we asked for no rice and they instead replaced it with garden salad with a $2 upcharge! The servers were so nice, there was no waiting If we put up the sign "Stop Forrest Gump" on our table when we needed something! It was also my husband's birthday and they sang the birthday song with a twist, we loved our experience here!! Oh and they also gave balloons to each of our kids, which was very sweet!! read more
Business owner information
Rhamona A.
Hello, we appreciate your positive feedback about your experience. We…
Fantastic host, server, and food. They even treated us to a song and treat for our anniversary! We shared the Run Sampler and it was perfect post matinee show! read more
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
2 hours ago
As a member of Landry's Select, I usually come here to celebrate my birthday. On this visit, my friends and I shared the forest seafood feast which consists of fish & chips, fried shrimp, seafood hush puppies, fries, coleslaw, tartar sauce, remoulade sauce, and cocktail sauce. The food was tasty and fresh. We chose the feast because it has a great variety of items to devour. For $29.99, I thought it was pricey, but given that the location is in Times Square, we were expecting to pay a premium than in other locations. We also got two drinks that came with souvenir glasses. One was a margarita and the other was a tiki punch. My friend also ordered a forest appletini which was one of the seasonal drinks on offer. Overall, I think it's a pretty decent option for a small birthday celebration. Our waiter, Jeffrey, was super nice and seemed like he was on some chemical substances lol. read more
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
Came here with a big group (52), and they do great w big groups! The meals are pretty standard American dishes. I opted for the veggie pasta, that was basically spaghetti and steamed broccoli and fresh cherry tomatoes. It wasn't the best quality but it was fine. Jeremy was our waiter and he was great! The servers end up doing forest gump trivia, which was great for our group. Fun themed restaurant that makes me want to watch forest gump again, but of all places in NYC, I would opt for something else. read more
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
Bubba Gump Shrimp Co. restaurant is located in the heart of Times Square. The food here is good, delicious Southern Comfort Food. The Fried Chicken, Fried Shrimp, Corn on the Cob, French Fries, Macaroni & Cheese & dipping sauces were all delicious & well seasoned. The 2nd Fl. walk-up is a casual, dim lit, enormous, comfortable space with booths, wood decor & old time ads & photos on the walls. Great place for very large groups & families. So if you're sightseeing or shopping in the area, come on in for some southern home cooking comfort food. read more
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
5 hours ago
Wow, what an experience! We find it comical to say that the folks working here were the friendliest people we have encountered on our entire trip! I didn't catch the name of the lady that greeted us at our table initially, but she was great (I think management?), and our waiter Jeremy was awesome! We didn't have much time because we had a show, so we got two appetizer - shrimp cocktail and chips and queso. Both were YUM. I love the cold glass the shrimp cocktail is served in. I also tried the Rum Forrest Rum drink, also yummy and you get to take the glass! (Well, a new one from the gift shop) We had gone to another restaurant first, that was SLAMMED, which is how we ended up here. I'm so glad we did, I love a good Bubba Gump's, but this one was superior. read more
The food is good, nothing out of this world. But you get your moneys worth. Serving size is decent. You can not leave without trying the gumbo. It was the best item we received. The staff is very kind with Trying to get your order in quickly and getting it out so you can catch a show. read more
6 hours ago
8 months ago
Due to the convenience of the location to time square. This place could really get crowded! Not really that stroller friendly. The elevator space is tight. Souvenir shop below and line for the restaurant upstairs is long. But place is huge! Clean and neutral smelling restroom. Wifi is good connection. Parking space is garage nearby. See images and videos below. read more
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
Bubba Gump Shrimp Co. is located in the heart of Times Square, with the restaurant on the second floor offering some nice views of the area. The gift shop on the first floor is fun to explore while waiting for a table. We went as a party of three and naturally, stuck with the shrimp theme. We started with the Shrimper's Net Catch flavored with half garlic and half Cajun, which was a flavorful and satisfying appetizer. The New England clam chowder was creamy and well seasoned. For entrées, we had the Shrimper's Heaven, Jambalaya, and the Crab and Shrimp Boil. The Jambalaya was especially memorable as it was packed with flavor and cooked just right. Has a good amount of spice that builds up, so be warned! The ambiance is casual and fun, with Forest Gump themed décor throughout the space that adds to the experience. Our waitress, Danielle, was amazing. She was perfectly attentive without being overbearing, and made us feel genuinely welcomed. Great spot if you're craving seafood in a lively, themed setting with friendly service. read more
1 year ago
This review took me a while to write because I was not sure exactly what to say. We visited this location on June 6, 2025. I have been to Bubba Gump, specifically this location, several times. This is one of my favorite restaurants and up until my last visit I had great experiences. Great experiences to the point where I signed up for a Landry's card after speaking with one of the managers about my upcoming bachelorette trip. This is my favorite restaurant, I specifically seek out Bubba Gump while on trips and go to this location whenever I am in the city. Since I went for the first time in 2014, I had not had a bad experience until my bachelorette trip. I spoke with a manager months before, and it's not that I expect them to remember what they said specifically to me, but I'd imagine that the VIP card I signed up for would have the same expectations at every restaurant. We had called earlier in the day to ask for the shrimp to come out in costume. We understood it was a hot day, but just wanted a quick photo with the shrimp after being told ahead of time this was possible. It was hot and we understand being in the costume in the heat, but we should not have been told day of that we could have the shrimp come out when this was not an opportunity for us. It truly all starts early in the day, we were advised to call to see if the shrimp costume was possible, and from the moment we reached out it felt like we were an issue. We had a reservation, set ahead of time, and called ahead to confirm everything. When we arrived it was 2 out of 6 of us, we checked in and asked to sit at the car while we waited for the remainder of our party. The hostess was very dismissive, not necessarily rude, but definitely made it feel that we were not wanted. The wonderful bartender (Katy) helped us and was honestly the best part of our visit. As the rest of the part arrived they were yelled at by wait staff while heading to the bar area. This was very stressful for some of them as they assumed everything was fine, seeing as two of us were already in the bar area. Once we got to our seats, service became worse. I understand the point of the restaurant is to do the 'run forest run' and 'stop forest stop' when needing wait staff but when our waitress initially came over this was briefly explained and she walked away without engaging in any further conversation. I have never had this type of experience here. The attitude of the waitstaff and hostesses made us feel very unwelcome, as the bride, I was scared to ask for things that I had previously spoke with managers about. By the end of the meal we were just trying to get out of the restaurant as we felt we were causing a huge disturbance. I'd love to tell you we were rowdy, but we are a very calm group, and it was approximately 6:00 pm. When the meal came to an end, our waitress came over with a shot of clear liquor (not sure what kind) and an ice cream sandwich. Unfortunately I am lactose intolerant. She casually said 'is the bride with you guys?' Before dropping the items at the table. At the end of our meal, I presented my Landry's card with the bill, the manager came over and presented me with cookies to thank me for being a Landry's member. This was a super disappointing experience for me, we were trying to work with the restaurant to make this work but we are not sure what went wrong along the way. It makes me very hesitant to return as I don't want to feel as if I am a nuisance. read more
6 months ago
The food was OK. My chicken was dry. The fries were good. The service was a little pushy and I felt uncomfortable. The only really good thing about this restaurant is the ambiance. I love the quotes on the wall. I hate to have to leave such a low review for a restaurant based on a movie this good. read more
2 years ago
Stopped in for dinner while showing some friends around time square. We worried surprised there was no wait to be seated. They have really great views of timesquare from the tables upstairs. Coconut shrimp is always my go-to at bubba gump but I decided to try something new and got the shrimp rolls and ceviche. The rolls were big with lots of shrimp meat. I just thought it was missing a little bit of some warm better for that extra flavor. The ceviche was delicious, the chips were made fresh. I decided not to get a cocktail and opted for coffee instead which was surprisingly really good. Service was great! We've all been to other bubba gump locations before so we already knew the "rules." Definitely would come back next time I'm in the city. read more
4 months ago
We had such a blast at Bubba Gump on Time Square NY as always! Our server A.G. was so nice friendly and professionally! This place brings you so much job, positive vibe and happiness. Food is absolutely delicious as well as customers service is consistently amazing! We can't wait to come back! 5 stars out of 5 is always! Thank you so much Bubba Gamp team! We appreciate! read more
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Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
1 year ago
Great service, great food, great place. Went in tonight with the family and as always food was on point. Everything was clean, only thing is the food took a little longer to come out, even though for the first time in a long time it wasn't as busy. Then once it arrived we had to wait a little longer since we never got silverware. We put the "stop" sign up and so many servers just walked passed. Other than that all was great...big portions and everything was cooked to perfection. Frozen strawberry margarita was delicious & even got a cup! The store downstairs was organized and had a some specials on certain items, so picked up a cup and shot glass..super cute! View around the restaurant is great since you overlook Times Square while having dinner. Great experience for sure. read more
1 year ago
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Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
2 months ago
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Rhamona A.
Hi Sara, thank you for choosing to dine with us, as we know you could…
6 months ago
I had the shrimp poboy and the Cajun shrimp. The food was not good bc the Cajun shrimp were well over steamed and chewy. The shrimp are too salty and were not pleasant to eat. They do have a salt content warning on a some dishes but if you have to put a warning on the menu, you should make a change. Shrimp was also bland and poop shoot was still attached. Honestly Long John's silver is better but Bubba Gump is a true tourist attraction. If Now I know you don't go for the food. Also we ate a couple of shrimp but did not finish the dishes. Wait staff was great but I wouldn't go back. read more
3 months ago
James A was a great server - was sure to make us feel welcome and give us tips for our time in New York! Food hit the spot after a long travel day! read more
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Rhamona A.
Hello, thanks so much for sharing your experience with us. We hope to…
5 months ago
Went with a big group, the salad was quite enjoyable but I found the flavor of my food to be lacking. The spaghetti had little sauce and the meatballs were a bit dry. But the service was incredible thanks to our waitress Caroline, she was very fun and engaging with our table. I'd recommend to any fans of Forrest Gump despite some of the food being mediocre. The workers in the gift shop area were also very helpful and friendly. read more
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Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
4 months ago
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Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
6 months ago
I have genuinely never been this furious over a food order in my life. I placed my order, waited WAY past the delivery time, and then... absolutely nothing. No food. No update. No explanation. Just completely ignored like my order didn't even exist. I tried contacting support--no response. Called the restaurant--no answer. So now I'm sitting here hungry, annoyed, and feeling like I just got scammed. Delivering food is literally your ONE job. At this point I'm so frustrated I'd honestly rather be relaxing and watching Charlie Kirk, because at least he actually shows up, says what he means, and keeps things real. Gotta appreciate someone who doesn't leave people hanging like this. The worst part is the complete lack of accountability. If there's a delay, say it. If something went wrong, own it. But ghosting your customers? That's unacceptable. read more
1 year ago
I forgot the name of what this is but it was delicious. They barely gave any fries though which was disappointing but the crab meat and shrimp in that roll was delicious.. we also ordered the appetizer of the shrimp in that bucket, which was lovely. I like this place I think it's so nice and the drinks are very good as well. It's cutesy with all the forest Gump memorabilia. The service was nice. I could see that they were busy, but the server was nice enough to apologize and check in. And the ambience was lovely. Try it out! read more
1 month ago
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Rhamona A.
Hello, thanks so much for sharing your experience with us. We hope to…
5 months ago
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Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
11 months ago
Another great meal made even better by the staff here! We ate at the bar, Fried Pickles and a Shrimper's Heaven, both great, made even better by our bartender and server Kaitlyn! Super sweet and super efficient, a real gem! By cashing in a Landry birthday bonus, it triggered the little birthday dessert surprise! So nice! A great Times Square place with very good fried fish! Nothing fancy, just excellent simplicity! read more
8 months ago
The staff were excellent and supper nice. Shana was the best. The food was good and different from other bubba Gum locations on the west coast. The lobster sandwiches were delicious. read more
Right off of Times Square! Easy to get in and out of the busyness of the area. Fantastic service with a smile and friendly conversation. Wait staff was quick as was bar drinks and food arrival. Great area to see Times Square without being in the street. The decor makes it a fun area to sit in, especially if you enjoy Forrest Gump movie. read more
5 months ago
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
The greeting at the door was wonderful. We were given a free appetizer coupon to use during our visit. The staff were extremely polite and helpful. My meal was good although the fish was a little over cooked yet good. The drinks were excellent. We enjoyed our view overlooking Times Square. read more
5 months ago
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
Oh, Bubba Gump's is such a classic spot! There's one near where I live in the DMV, so I took my beau there since he's a pescetarian and had never been. I asked the waiter for recommendations, and I went for the Shrimp Scampi, while my beau tried the stuffed shrimp. Unfortunately, his dish wasn't as great as I hoped, although he crushed it all. The filling was mushy, lacked crab, and was too cheesy. I think they should consider changing the breading for the shrimp or maybe even skip it altogether. Now, my Shrimp Scampi was absolutely mouthwatering! I'd happily lick the plate clean. It's a chain restaurant, so it's a love-it-or-hate-it kind of place, but I had a great time. Cheers! read more
Business owner information
Sawyer A.
Hi, thank you for choosing to dine with us, as we know you could have…
5 months ago
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More info about Bubba Gump Shrimp
1501 Broadway
New York, NY 10036
Theater District, Midtown West
Directions
(212) 391-7100
Call Now
Visit Website
http://www.bubbagump.com
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Ask the Community - Bubba Gump Shrimp
I want to make a reservation 07/16/21 can i do it for 4 Persons?
Absolutely! Please call the restaurant to make a reservation at 212-391-7100 or email BGNY@ldry.com with all the information (day, time, amount of people, etc).
How can I make a reservation for New Year's Eve?
Just call them and make the reservation.
Do you have to book? We travel to New York in February and want to make sure we can get in.
We got in without a reservation. However, I would re-look your itinerary and places you want to see. We were very disappointed and wish we had spent that dinner elsewhere...
Is there a happy hour or bar seating?
Yes there is at the bar . Limited options though
Can u get on a list?
If it's packed they add you to a list and call you when Your seat is ready.
What is the turn around time to get in and out of restaurant?
They line you up and bring you right upstairs. Food arrives 8 min after you order gobble it down. Pay the bill you out. 30 min start to finish.
Why does Yelp recommend reviews?
343 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
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Bubba Gump Shrimp - seafood - Updated September 2026
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