This is the best mechanic shop I've found in my 5 years living here! The owner is honest, values/…read moreprice is fair, and what is done is always done right! Highly recommend.

I don't even know how to rate this review. I gave it a generous 3, but you make your own opinion!…read more I had a 2 year, 24k mile warranty for a complete transmission rebuild completed 3 years ago. Current day, 10k miles later & 3 years on the transmission, it went again. Even though the 2 year warranty expired, the low miles traveled we were able to work out a fair agreement were I pay for the cost of parts and they pay for all other cost such as labor, disposal or special fees. It took 2.5 weeks to get to the agreement. Then another 5.5 weeks of repairs only for them to tell us that the rebuilt transmission was doing the exact same thing that it was brought back in for 8 weeks ago. Another couple days and they determined what it was. And the saga continues; They sent that part out to be rebuilt. It was returned, delivered and stolen off their doorstep. They had to order & pay for another and get it installed. Here we are after 10 weeks without my truck. Truck in hand now and seems to be fine. How many stars would you have gave?

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

Not fast, but reliable and fair pricing. I had a $8900 quote from Burien Nissan. Lance got me back…read moreon the road for under $2k. Cudos!

Made sure I had the correct transmission when I was given the wrong one. Excellent guy and service…read more Would highly recommend Lance over anyone else! If you need tires or mechanical work I highly recommend you go to Ivan's Tires across the street as well

These guy's were so nice and honest. They took their time…read moreexplaining what was going on with my little SUV. I highly recommend them.

I suspect they may not be the cheapest shop around however I feel that they are a very good value…read more They are easy to deal with and I believe them to be very honest, knowledgeable, and experienced. It is the only transmission shop that I would feel comfortable taking my Volkswagen Eurovan to. I have had a number of mechanics endorse their work.

There are no great deals anymore. You either get a good price or great service. Sometimes,…read moreneither. At Rob's you get top notch work and service, but it's not going to be cheap. He's a long standing pro who knows what he is doing. There aren't any shortcuts either. If you gamble on a used transmission or a rebuilt one from an online high volume rebuilder, you will get what you pay for, or worse. If you love your vehicle, or just want it to be reliable again, take your problem transmission to Rob. He charges fair, industry standard fees, but you get the reliability that goes with it. Best part is his complete honesty that seems to be very rare in these parts anymore. Rob is the transmission guy. Go no further or anywhere else.

My car that had under 100k wouldn't shift into gear and I had it towed here as it was close by…read more What was incredibly irritating was after he took it apart which took a week, I was told it might be a simple fix but he wouldn't know until I authorized him to proceed so I did. He came back another week later stating it definitely was my transmission and it would be 5500$! If I didn't want to go forward it would be 1100$ to put it back together and for their time when I asked to get another opinion. I felt trapped and scammed. They charged me for other items like sensors for outside temperature that never worked properly. I was extremely disappointed and feel scammed.

Steve is now my forever go-to mechanic in Seattle. I live here in southern CA but bought a used…read moreAudi for my daughter who lives and attends college in WA. Imagine my daughter's horror: I just bought her a used, pretty little car with AWD. She was in love at first sight. I had it checked out with my SoCal mechanic and everything was great. All of the services were done at a local Audi dealer on time every time... did I mention from the Audi dealer? But within a week of transporting the car to her an alert screams "Switch Off Engine! The oil pressure is low!" She calls crying as she driving home from work saying she didn't do anything wrong but the alert tells her to stop driving immediately. I desperately tried to find a reputable mechanic over the weekend - out of state - with no knowledge of the city but thankfully Yelp led me to Steve. He was quick to respond and even allowed her to come that very morning despite his loaded schedule. He diagnosed her car, sent me texts of each inspection check he performed (with pictures) using an app of some sort that was very detailed. He discovered the problem was a broken solenoid bolt that caused the oil leak; replaced it; added new oil; drove it around to check the oil pressure; rechecked any faulty codes and called me to tell me my daughter's car is all fixed.... ... Wait for it ... The bill was just a fraction of the costs I thought I might have a pay. He could have said it was a gasket leak, or worse engine damage, etc. I wouldn't know and couldn't know but he was thorough, honest, and so impressively great professional. I love cars, but I'm not a mechanic and he saved me. He saved my dad-cred, saved me time, energy and money. I'm my daughter's hero but he's my mechanic hero. I will never send my daughter anywhere else. Everyone else in Seattle should do the same. Thanks Steve.

Bad customer service . Stay very very far away . Customer is always wrong philosophy. Save your…read moremoney and take your vehicle to another shop.

Got brakes replaced for my BMW X3 and I definitely recommend these professionals. Slide pin got…read moresnapped during the replacement but they were able to run to nearest store to get the part and complete the replacement. Professional, technical and good communication and value!!

Matthew came to my house to do an oil change on my Honda Odyssey and the experience was fantastic…read more He even called ahead to let me know he'd be running a bit late due to traffic -- that kind of communication is rare and much appreciated. Once he arrived, he was friendly and professional, and did clean, efficient work right in my driveway. He walked me through what he checked without any upsell pressure. No waiting room, no dropping the van off -- mobile service this good is hard to find. Highly recommend asking for Matthew!

Convincing Liars who turned a 4300 Transmisison Repair into a 10K nightmare…read more My transmission has intermittently not gone into 4th gear for years. Stopping and using the transmission control reset sequence worked to correct this until last summer so we took the Rialta to the mechanic at the top of the road who stated that we needed a new transmission. I looked for transmission rebuild shops and Dave's Transmission Warehouse quoted $3500 including a 3-year or 36,000 mile warranty. I took the vehicle in to have the transmission rebuilt in April. I told him I needed it no later than the end of June for a planned trip. After working on the transmission for several weeks, Dave stated that there was nothing wrong with the transmission, but something external. He said I was not allowed to drive the vehicle in 4th gear (above 40 mph), and that he would not honor the warranty until the external issues were corrected. On 5/3/18, I took the Rialta to Yire Automotive all under 40 mph, you can see the charge for 613.48. They corrected a wire that had been smashed when inserted into the transmission and that cleared all of the diagnosis except one which they stated was an internal transmission error. I took the Rialta back to Dave (all under 40 mph) who worked on it more, and stated that the internal transmission error was not internal. He said it was likely a wire harness issue or some other electrical problem. On 5/30, I took the Rialta to West Seattle Autoworks all under 40 mph. They inspected the vehicle and could find no external issues. They recommended taking it to KC Martin Transmission as they stated that the issue was in the transmission and they could not lift the RV. Since I could not drive it over 40 mph, I called AAA to have it towed to KC Martin Transmission. 6/29/18 KC Martin Transmission stated it was an internal issue as well and recommended taking it to the dealer for confirmation- 318.78. Campbell VW of Edmonds ran tests confirming beyond a shadow of doubt that it was an internal issue. I called Dave's Transmission Warehouse on 7/17 stating that multiple mechanics had stated it was internal. Aaron, the employee, said they would rebuild it again, but if it still had errors, they would want me to pay again. I found this unacceptable, as I have now spent over $1000 proving it was their issue (internal) since Yire fixed the electrical codes. Additionally, I had to rent an RV and a rental house since my RV was not fixed in time for summer plans. I no longer trust their work or their word. On 7/19/18, I was charged 738.29 for the additional diagnostic work, and called AAA to have the Rialta towed to Seatac Transmission who had to rebuild the transmission all over again confirming it was never done properly in the first place. My credit card company contacted them for a refund and they refused. They seem nice enough at first, but their work is shoddy and their warranty useless.

Since I didn't actually pay for work on my car, I won't give DTW Transmission five stars. With that…read moresaid, the reason I didn't pay for a new/rebuilt/used transmission was because Dave--the owner of DTW Transmission--counseled me against it. Yes, you read that right... Even though my car needed a new transmission, Dave turned away the business because he didn't believe the car would run much longer, and only be a source of heartache and continued spending. His advice: rid myself of the car and look for a different vehicle, which is exactly what I'm going to do. In sum, Dave is a knowledgeable, honest, clear, and thoughtful mechanic and person. Heck, after initially dropping my car off at DTW, Dave gave me a ride home. The guy is professional AND nice. If my next car has transmission issues, I'll definitely take it to Dave and DTW Transmission, and you should too!