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    Budget Car Rental

    1.4 (8 reviews)

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.6
    (66 reviews)
    0.5 mi

    I dont often take the time to write a review. Only when I am really moved to do so, and this…read moreexperience deserved a few mins of my time. ...I was recently in an accident where the other party was at fault. Because of some issues on their end nothing has been straightforward, simple, or accommodating. I cannot be without a car (who can?) and I needed to rent one. I came thru the door with 100 questions, expecting more aggravation, and preparing myself for more confusion. Luckily Mackenzie was behind the counter. She was, and has been, the only one throughout this whole process that's been not only helpful, but a pleasure to deal with. Just a really good person. She had an answer for questions that she wasn't even required to have answers for! Helped us out in every way we needed. Gave me 3-5 different options on what I would like to drive off the lot, and made the entire process simple. It was one of those experiences where you leave and think to yourself "I don't need to work there to know that that place would be LOST without her!" What a valuable employee. I really hope Enterprise somehow reads this because she helped the person out in front of me just the same, and I was walking out she was already greeting the next person with the same "happy to help" cadence. Awesome. I wish her the best in whatever she does, but customer service should definitely be something she stays with!

    i used to like this company but not anymore!! calling them and getting someone to pick up the damn…read morephone is ATROCIOUS!!! You have a better chance of winning megabucks !! One of the employees i spoke to claims "we have 4 phone lines and over 500 cars in our lot",,,,perhaps investing in more phone lines instead of more cars is in order?? Prices are fair and i do like the idea of them bringing you and dropping off the rental at the body shop but if you can't get anyone to answer the phone(or emails sent) in a timely manner then that feature isn't that much convenient!! UPDATE:::::::::To Michelle that responded to my original review i am currently on hold now for coming up on THIRTY MINUTES.,,,,i have pretty much memorized the pre recorded sales pitch about how you "simply treat customers the way they SHOULD be treated".......how can you "run a family owned business in a corporate world" when you won't even pick up a phone Michelle??? I was hoping for an offer of a phone number to reach you at so that I could have you email the receipt that i was promised several days ago!

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    Albrecht Auto Group

    Albrecht Auto Group

    1.0
    (3 reviews)
    0.6 mi

    I wrote a post about Infiniti repair for the Infiniti of Nashua branch. I'll summarize what I…read moreexperienced here. I have dealt with two repairs at the branch. In both cases, the service person patronized me to a degree I've never been patronized before at any other dealership. The head of service gave me the runaround when I wanted to see proof that I needed a $4300 repair so that I could have a couple repair guys I know that specialize in Infinitis (sadly, they are 1000s of miles away from me) that how I was treated is not appropriate and an anomaly for Infiniti repair. Both friends formerly worked at Infiniti service branches. But are they? I keep running into lousy reviews about Infiniti repairs at dealerships. I may just take my chances and drive out on vacation to get my car repaired with someone trustworthy.

    I would have to agree with Marianne--customer service isn't their strong point!! They will bend…read moreover backwards to sell you a car, but when it comes to solving a problem, or returning a phone call, this company could care less!! I made and left messages for 2 sales managers to call me back; and I am still waiting---for at least 2 weeks now! I made an appointment for service on my vehicle, and not only couldn't they resolve the problem, but when I wrote a note on their website, no one called back on that either!! Toyota makes a great car, as far as I am concerned, and we are happy with our vehicle, but the lack of customer service at this dealership is abominable, and when we need to replace this car again, it will probably be with a different dealership.

    Budget Car Rental - carrental - Updated July 2026

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