First off, the decor in the place is pretty nice and adds to the overall place. It is very clean and the waiters are very attentive. I had traditional wings medium , honey BBQ and Lemon zest. They were very good. I also had a few habanero mango wings which were extremely spicy. Price was Little high but it was worth it read more

They are terrible bad service I ordered something I kept trying to order kept geting passed around diff management and then when my wings arrived they were so hard Not warm enough and hard It was gross wings it's sad because we pay our money to get what we want and then they can't even make sure food good so sad oxnard one great managers on point this one has a lot to learn from them read more

A great addition to Simi! For anyone who lives here, we are in desperate need of new places to eat. BWW has definitely given us another wonderful option. The happy hour prices on beer is unbeatable and many appetizer choices. From the main menu I really enjoy the chicken tenders, they are full slices of chicken breast either grilled or fried with your choice of sauce. A huge meal at a reasonable price. GO EARLY! If you arrive after 6:30 you will have to wait. Monday and Thursday are extra busy due to football, a great crowd too! Fine for families as well. read more

This place is great and the people are amazing. I have eaten here many times, some times I eat in and some times take it to go. Always spot on with the food. I have seen these people get abused by customers and it is just wrong. I have a large family and I know that larger parties have a longer wait, but some of these people are ridiculous. They get upset that they have to wait and expect to be seated right now. The young ladies at the door do a very good job at keeping their cool and not telling these people off. read more

I love their Teriyaki sauce it's really good and so is their sweet bbq sauce. But I don't like the fact that it is so loud but it is a sports bar so it's understandable. But it's a good place to and relax with your friends or coworkers I do it every Thursday and I enjoyed it. Their staff is so nice and helpful and their always concerns about your needs I love the fact that they always ask if you need anything or if you like the food it shows that they care keep it up c: read more

I went to lunch at this restaurant and we all ordered the lunch special. When the food was delivered they gave us the large order of wing instead of the lunch special which is half the size. We told the waitress this is not what we orders. The manager (2 of them) came to our table and told us we can only eat half.WHO DOES that!!!!!!!!!! THEY COUNTED THE WING!!!!!!!!!! LAS TIME FOR US!!!!!!!! HORRIBLE CUSTOMER SERVICE read more

Had lunch there a couple of times. Ordered the large wings plate a shared with some friends. Had a few different flavors. We sent back some of the wings because the person responsible for brushing/dipping the flavor didn't do a very good job. They had no problems fixing it and did a great job adding the flavor to them. It's an okay place for lunch. read more

This place is great except that it is a bit expensive. I'm a hungry guy so it's a bit tough eating here unless you order wings. I think they are a pretty good deal. read more

We have been sitting at our table for at least 30 minutes and haven't been asked if we want any drinks not have they taken our food order. They didn't even say that they are running behind or apologize for the wait. read more

We had such a good time and good costumer service it was a great first time! Try it you might love it too!

My children love eating at this place but I'm not too crazy about it. The wait is way too long to be seated and also from the time you order to the time you get your food delivered at your table. read more

The server proceeded to seat us at a table near the front and promptly told us to move into a smaller table in the loud corner of the back. It was a table meant for 6 people yet we had to fit 7. The food took over 40 minutes and many of the orders were incorrect. Very disappointed in this location as I was once a frequent customer. read more

Foods are nothing special! Beers are good, however the service is not top notch! I dont thonk I visit it again.

Game 3 of the World Series and at game time there is a full page of people on the waiting to be seated list with more than half the tables empty. Why is that, I ask. "We don't have enough servers on duty to seat people". Hello! You are a sports bar, correct? You do know our home team is playing in the WS, correct? Are you clueless as to the start time of the game to properly staff your business? Apparently! I'm sticking with my 1 star review because the previous time we were there, our server was horrible. read more

I absolutely love BDUBS and their delicious hand spun wings, but unfortunately this location has made them with disappointment almost every time i've ordered online. Last night, I made an online order and made sure to arrive 10 minutes earlier than the email prompted me to because my wings are ALWAYS cold by the time I receive them. When I arrive, the man working the mobile section informed me the wings were not ready yet, but would be out shortly. Fair enough! After waiting about ten minutes it turns out they were in the fridge behind him the entire time? Looks like cold wings for dinner again! When I got home and opened the box the wings were sadly dried out and had almost NO sauce on them and the ranch cup had literally just drop of ranch inside the cup. There is ALWAYS something wrong at this locations.. I highly recommend taking your business to Northridge or Oxnard because the drive is worth not sitting down to disappointment, every time. read more

It's unfortunate when food is good but you can't get past the bad service. I had not come here for the last year due to service issues last time here. The manager offered free Wings next visit a year ago and I didn't come back as I can't stand bad service. So I wait a year to try again and didn't care about the free wings. Sit down order and all is good. Food comes and I need a drink refill. My server has 2 large tables that are keeping her busy. At least 5 other servers walked by. Did any offer to refill my drink? Nope. Too busy socializing with each other. Our waitress was very nice but could not be found. I ordered street tacos and nachos. Both were good but I couldn't get a refill of my drink so I didn't eat the nachos. When my son is done eating and I am sitting not eating my nachos the waitress asked if there was something wrong with them. I told her to take them off my check as I didn't eat them because I couldn't get a drink refill. I think I scared her because I had to ask another waiter to get me the manager as she didn't come back in the next few minutes. I asked for the manager, explained everything and my history. He brought the check, I paid and got a Sierra Mist to go. He didn't offer to make it better next time as he knew there wouldn't be a next time. I love when restaurants sit with 2 1/2 stars on yelp, ultimately go out of business and the owner wonders why? AMAZING!!!! read more

We came in about 930 after a movie. We ordered right away but our food took a long time. Wings and fries were warm not hot and the wings were hard, they were old. This happens almost every time we go in. Why aren't the wings fresh especially if they take 20 min to cook? read more

Mozzarella sticks are breaded to perfection. animals are cooked tender. Water is iced sufficiently.

Maybe a 1/4 of a shot in the mixed drinks, food takes over an hour, even the appetizers. Currently been waiting on the first things we ordered for over an hour. Heard this place was better before but apparently there's new management read more

Too start the service is extremely terrible. Our server was Valerie, she was very rude and stood at a table and talked to them for 15 minuets before taking our order. After sitting at our table for 20 minuets she finally came over. She asked if someone had taken our orders yet and then seemed very annoyed when we said no. Then she brought us napkins and threw them on the table. After she brought our food we asked for a couple for ranches and she brought us 1 ranch. After we asked for more ranch and bbq sauce. She brought hot bbq sauce and not normal bbq sauce. The food was good but it took forever to get. read more

This was my first and last time visiting Buffalo wild wings in simi valley. Worst experience ever. I go In on a Friday about 1:30 and I'm seated. Then nothing! I waited 20 min.and no server stopped and asked if I wanted to order or offered me a drink or anything. Several servers walked by me and never stopped by my table. Worst service I've ever experienced. Extremely disappointed. read more

The hostess Afton seems like she may be new, as she seemed somewhat untrained and/or confused - which is fine it happens. But amongst her confusion (or what seemed to be confusion) she was totally rude. All up front staff seemed really not fond of working together and like they weren't communicating well about seating. Also later on one of the children at our table spilled their chocolate milk, so their mother grabbed a rag from a near by table to clean it up - our waiter saw everyone frantically trying to clean the mess and just kept on walking. The service here gets worse and worse every visit! read more

The pick up order was wrong. We ordered nacho no meat and it came smothered with meat. We ordered garlic chicken wings and it came dry no sauce. When we called to speak with the girl taking the order she refused to transfer the call to the manager and hung up the phone on us. We will not be going back. read more

As a first time customer, really disappointed with this place. I came as 1 too have lunch since they were opening today,what a joke. I sat at the bar,and apparently my order didn't go thru I waited 53 minutes at lunch for my order to finally come to me,not good, are you serious, get it together people that was not good,your servers need training,and when my order came it was NOT what I ordered, the people at the bar have NO clue what is going on,what a joke I know its opening day, but what the f...k,these people need serious training what a joke, the wings were UNDER cooked and where were the fries and celery sticks ,that was supposed to come with the order this place is a fucking joke and too expensive and the staff doesn't know anything and they are rude, fuck this joint ,NO good, what a joke buffalo wild wings NOT GOOD.,.very disappointed with this place,what a joke .Chueys will get it done for you,bww is a fucking joke,Terrible service,Terrible food.......lousy employees . E s wings were UNDER COOKED read more

Got a carry out....you get one sauce with a 6 piece tender meal.... paid 0.60 for extra sauce and a blue cheese. Fine whatever...get home and all of the sauces were 1/3 of the full... 2 tenders were good....no sauce for the rest. read more

So disappointed. Went here hoping for a good experience and even after hearing other bad experiences from friends we still tried it out for ourselves. When we walked in 3 people walked by as we stood up front and said nothing. Then a girl finally came over but had to wait for a host to know where to seat us, and he didnt have a clue either. Couldnt make up his mind yet it had only been open 25 min and was maybe 10 tables in the place. We sat dowm right by the door to the kitchen. No one ever said hi or even smiled at us. We looked over menu had them closed for over 5 min and got up and walked out. Servers saw us leaving and did nothing. As we were walking out i stopped the manager to say "it is crazy that u have 18 servers on right now and in 10 min we didnt even get a hello or a drink order?" He said wow. I said ur right its insane and walked away. He didnt try to win me back. He never apologized. He just let me be on my way. I have been in this industry for 15 years and i have no problems giving new places a try and a shout out if u deserve one....but how dare a place like that come into simi....take away from all small and family owned businesses and just be absolutley horrible. No one had a smile or personality. Simi is tough and they will never make it if they stay on the road they are headed down now. Good luck. I will stick to my mom and pop places that actually care about their customers read more

The first time I came here was during their opening week. The service was awful but I figured the place was new and so was everyone working there. We had 3 servers and a manager approach our table with the same beer, which we didn't order, several times over the course of about 20 minutes. I still feel sorry for whoever ordered their warm, stale, overly-handled beer. I almost hope they never got it so they didn't feel obliged to pay for it. I learned on that occasion that the food is a bad joke. I love wings, and if even argue that I'm hard to disappoint, but why is it that places that "are famous for their wings" can't manage to make good ones? The food feels like a fast food commercial bait-and-switch. The ultimate nachos looked great and when they got to the table, there was no sour cream, actual cheese or pico de gallo on them. Take that away and you've got 7-11 nachos. The wings are great if you're into the 'fried then frozen then rolled in high fructose corn syrup and packaged dry seasoning' taste. If they were much, much cheaper I'd have been okay with it. Or if I'd ordered the wings without the expectation that they'd be good. I don't pretend to be a good snob. All this not to mention that the mountain of cake comes with a thimble of ice cream. (I have a friend who is very serious about the Ratio). Fast forward a couple months. I'm walking the mall with my kids and husband, someone has to go potty, so I think "cool, we'll give it another shot. I could really go for some garlic fries." Spoiler alert: they don't sell garlic fries. My husband and one kid went in a few minutes ahead and the lovely hostesses watched me struggle with the two sets of doors and stroller. They apparently hate customers and eye contact because they did not communicate AT ALL why they were making me wait while they stood there or how long they would stand there with menus in hand. We were seated in the apparent kiddie section, which is fine as we had small kids and I understand that kids and people who bring kids should be separated from the people who came to drink and watch sports. What was NOT fine is that they seated another family with kids in the completely empty (other than my table) area, at the table right next to ours. I can't explain the setup in a way that makes sense, but the family had to pull the table against a partial wall so that two people could actually FIT back to back. Again, we were in a small area, surrounded by empty tables that weren't squished between a claw machine and a partial wall. So, no garlic fries. The server suggests we order fries and add a dry seasoning for free. Not only do none of the dry seasonings even approach any part of the "garlic fry" flavor profile- none of them even sound good on fries. So we put in an order for some spicy garlic sauce to dip the fries in. The server does NONE of the things a good server would do (like offering suggestions when we were trying to make a snap judgement what to get for two kids when there's no kids menu or offering to drop off the check the first two times we say we don't want to order anything more and all our plates are empty). We asked a question about the menu item and his initial response was basically that they arrive frozen preseasoned. So I guess I'll check the freezer aisle at the grocery store to find the answer to my question. The chili queso wasn't good- deconstructed 7-11 chili cheese nachos. I expected it, so it was okay. The spicy garlic sauce was okay- not great, and definitely not a substitute for garlic fries. I have no reason to ever go back, and I will avoid subjecting myself to the dining experience they provide. It sucked while drinking with friends, it sucked with family.... Maybe it's for dudes who want to seem more masculine- eat wings, drink beer, watch sports, hope that a pretty lady sees how much you're overspending while doing it... And also have no taste buds....? Or who really love 7-11 food but you can't drink there. In any case, I'm severely disappointed that I can't find decent wings close to home. 1.09 stars out of 10 read more

The absolute worst wings! They've taken bar food to a whole new level, meaning the tough freezer burned deep fried wings that were traditionally found in drinking establishments and were known to be only eatable when inebriated are now celebrated by the masses because they've provided a dozen different sauces to disguise it. read more

To be honest it was my friends and I first time going to this Buffalo Wild Wings. We didn't experience a nice customer service. Especially with our server her name is Valerie. She seems a bit to distracted when you ask her to bring you stuff. We had to ask her a couple of times for her to get us what we wanted. read more

My friends and I have been going to BWW for a while on tuesdays and Thursday which are deal days so they are busier than normal and I understand that. That being said there has been a mess up almost every time I have gone there.. it's a little frustrating since they enter it onto a device but never check the food before coming out. If they checked food before coming out they would have less issues. On top of that they take my 2/3 correct order back to the kitchen "fix" the order but give me the same 2/3 wings they are barely warm and it's frustrating. Either give me the wings and then bring the correct flavor or bring me new ones all together. The host and Togo staff are always wonderful, the managers are pretty good too. The servers just never get it right. PLEASE check the food before bringing it out. PLEASE refill drinks. I have been at dead times and I have been at busy times and it's sadly always pretty disappointing and I'm tired of bad service because I like the food a lot! read more

The service here is horrible. There are young people that don't seem to really like their jobs. I won't go here again.

My husband and I came here this past Monday on your opening day. Everyone had it together. We ordered and got our food pretty fast and we were even able to pay out fast. We come in today with a friend and no one had it together. Starting with the hostess at the door, she had no customer service etiquette at all. Every time someone would ask her a question, she had this face of whether she was either mad or frustrated, like she didn't even want to be there, so she would just send customers inside to get their simple question answered. Another thing that bothered me is that they have so many empty tables where they can seat someone but yet they choose to have them wait 40 min to and hour. Why is that? So we finally get seated, and the host did a very good job in explaining the new additions to the menu. From there, our waitress was super sweet and we ordered our drinks and potato wedges with the nacho cheese and bacon. Drinks got there fast. 30 minutes past by and we hadn't even gotten our potato wedges and our waitress disappeared. Honestly, I had smpathy for our waitress because why would they have her wait on tables from one extremity to another. Poor girl I could tell she was I little frustrated but she was just pushing through and not giving up. Finally, we get our wedges and their was very little queso so I asked for a side of queso. By then we were so hungry we ate our fries and didn't get the side of queso until we were done with the fries. Shortly after we get our food, I was very disappointed. I ordered my boneless wings with mango habanero sauce. Well guess what , my wings had barely any sauce so I asked for I side of the sauce because by the time I would of have complained and asked for new wings another 30 minutes would have passed. Our friend ordered the parmesan flatbread and he didnt like it. He ate it cuz he was hungry but all you can really see were chunks of chicken. My husband ordered his burger and his came out fine. When we were done our waitress took our plates and brought us our check. We were looking at our bill and we were charged extra for sauce and queso which made us mad but then again we know policy "everything is extra there". My problem was if our food runner or whoever brings us our food doesn't see that it's up to quality why take it to the customer. I was so fed up I didnt even finish my food.Anyways,we were ready to pay out and literally we probably waited another 20 to 25 minutes. Finally , we paid out but by then we were all just mad because of our experience. I love this place but definitely service has to better up. read more

Having a super hard time with this one because I love Buffalo Wild Wings and anyone from San Diego can testify it's the place to go for wings and good drinks first I waited 45 minutes to be seated which was understandable because they were busy but to have a horrible waitress and just bad service with an attitude to go with it ? Starts off with ordering an appetizer so I thought ... I was with my fiancé and friends and my buddy clearly ordered the tiny cordogs we come to find out the order never got put in and got a remark of "I don't think you ordered that" like really next was drinks my fiancés original drink order was some sort of mixed drink with corona in it ten minutes later she comes back and says they don't have mini coronas so they couldn't make the drink again understandable restaurants do run out of inventory but her attitude about it was unreal "so what do you want" now I'm getting upset it continues we order food complete wrong order had to order additional which we paid for the previous and right order thinking it would be waived from the check what was I thinking my girl wanted the shrimp tacos sure enough restaurant was out of shrimp seriously come on I spent a total of just over $90 dollars last night to receive the worst service I have ever encountered part of which was not even eaten because it was the wrong order it would take a lot to return to this specific location read more

It's my birthday! B-dubs in Simi did an excellent job of accommodating our large party! The food was excellent! Our servers were super friendly and attentive! A special thanks to Kelly, the manager, for helping to get us in and seated fast! I love B-dubs and recommend this location for delicious and friendly service! read more

I wasn't impressed whatsoever... I've been here twice. The service wasn't great and the drinks sucked both times. It was very disappointing. Hopefully it will improve since they just recently opened but I probably won't return anytime soon. read more

Tried this place on Sunday afternoon about 4:30. My first trip to a Buffalo Wild Wings. Had mixed feelings about going, with the reviews of poor service, and also going on an NFL night. We were pleasantly surprised. Even though it was crowded, we were lucky enough to be seated right away. Less than a minute after being seated, a manager stopped by our table and told us to let her know if we needed anything. Two minutes later our very pleasant waitress appeared. She answered all of our questions and made a few recommendations. The wings and salad were very good. We ordered the deep-fried pickles on a recommendation from the waitress. They were excellent. They even fulfilled our request to put on the clipper game even though most TVs had the football game on. I am glad to see this kind of restaurant open in Simi Valley. We could use a few more good restaurants. read more

Thanks to GM Jason for going the extra mile for us. Our to go order had the wrong items and Jason drove our correct order out to our home - 20+ miles away. Thank you Jason! You have a fan for life. read more

I have been to many different BWW's and I did not expect the service to be any faster than what I have previously experienced which is incredibly slow. Sadly, this experience took the cake for slow service and terrible experience. We were sat right when we arrived and watched our waitress pay attention to many other tables before acknowledging we were ever sitting in her section. She finally got to around to helping us by taking our drink orders. We asked her how many chicken tenders were in the lunch special and she had no idea which is pretty bad considering I can't believe we were the first to ask that question. Fast forward five minutes to another table being sat in our section and another table about 5 minutes after that. We had placed our order prior to the first table by a couple minutes and the second table by at least 10 minutes. The table we ordered a couple minutes before got their food before us and the table that ordered about 10 minutes after us received their food at the same time as us. We are hungry so we start to eat and the boneless wings I ordered are cold on the inside but instead of complaining I decide to just ignore it and eat the wings. After I had eaten about 6 of my 10 wings the waitress finally decided to stop by and see how everything was at which point I told her that they were cold on the inside. She did offer to have them remade but at this point I was over being there and just wanted to leave so I said I will just deal with it. My girlfriend did not like the sauce she got with her food so at the point when the waitress checked on us we asked her to get a different sauce and she said no problem. She walks away and we watch her go to another table and talk to them for a couple of minutes. She walks away and brings them the check. She walks away and brings them boxes and picks up the check to tender it. She comes back and wishes them a good day and moves on to that one table that got there ten minutes after us. They needed some things and one of them was sauce which we overheard because we are watching her in disbelief as she completely ignores us. She walks away into the kitchen(finally) to hopefully get the sauce for us. She comes back with sauces for the other table and she actually did remember to get the sauce for us(I don't think she would have remembered if the other table didn't need any sauce) but at this point her food was cold because she took so long to bring the sauce to us. Seeing as we have been very patient the entire time with our terrible service I figured if I see a manager I will say something just to let her know. I talked to the manager because she happened to walk by and tell her what happened and she says that it is very unlike that employee and she will take care of the bill and see what is going on. Now as anyone knows when a manager or someone says they are going to take care of the bill you figure they are going to do something to make you happy despite the horrendous service but to no avail the waitress returned with the check and my card being charged the full amount. I had every intent on paying so that part wasn't a problem but you still have to think that the manager would have done something. Lastly, that one table got their to go boxes immediately so I assumed we would have the same fortune but we had to wait 5 minutes after I signed for the check to even get the to go box. TLDR; Service was terrible. Food was cold. Waitress ignored our needs. Management was unhelpful. read more

I had heard mixed reviews on this place and didn't have high hopes. Good thing I didn't as the experience food/service wise was mediocre. The service wasn't terrible, but it wasn't very good either. The server came to take our drink orders but didn't offer appetizers or the chance to order appetizers when she brought our drinks back. Another server brought the alcoholic beverages and passed them across the table, ideally it would be nice to have the drink set on the table for you. When it came time to order we ordered appetizers and the main course all at the same time and as expected, they pretty much all came out of the kitchen at one...kind of defeats the purpose of an appetizer. The chipotle bbq chicken wings were not as expected...when you think of bbq, you think sauce but they came with chipotle seasoning salt on them. The cheese curds and fried pickles are great and the boneless wings (that were saucy) were good, but overall I wasn't too impressed. I think the only time I would come back would be if I was trying to catch a game and drink some beer and have a few appetizers. Definitely not what I was expecting...and I think the service is what killed this experience for me. read more

The wings were good but honestly I gave this place 5 stars because my waitress was amazing! Her name was Bridgette and you have to ask for her next time you go because she was just the best! I wish all my servers were like her. She was fast, friendly and attentive. 5 out of 5 read more