Excellent shop, they really know BMWs! I usually do my own work because I don't trust other people working on my car. But when I need some work done that I can't or don't have the time to do myself, I can't recommend a better place! My friend referred me, I've been there a few times and I'm fully happy! read more

I was referred by a friend. After assessing the problems that I reported they recommended and performed $1,000 of work to replace the valve cover gasket and change the oil on my 06 325i. When I picked up the car they told me that I needed at least another $4,500 of work, including ~$1,000 to replace a sensor under the valve cover that they had just replaced the gasket on. On the way home the car exhibited exactly the same issue (lurching and missing at idle when the car warms up). I called and was told to bring the car back so they could diagnose the problem again. No thanks. One shot and $1,000 should be enough, especially when we had a pretty good idea going in that the cause of the miss was a vacuum leak. I'm sure these guys do good work. I've talked to people who rave about their work, but I won't be going back. read more

I starred to get an error message saying I needed to change the brake pads. The vehicle condition screen showed the brakes were OK. I took the car into a local dealer who said the problem was from rats eating wires. They quoted $560 to fix. I checked Yelp and found Bullet. I got a time to bring the car in and ended up with a repair for a price of $240. The rat damage was in the left front wheel. I was very surprised to hear about this rat issue. My 2014 X1 is kept in a weather sealed garage. I went on line and bought an electronic rodent repeller which I installed in about ten minutes. Hopefully this non-warranty issue won't happen again. I am now a committed customer for the boys at Bullet. read more

Micky and his team at Bullet Performance are the best!! I recently relocated to the OC from the LA area and needed to find a good mechanic that works on BMW's. I actually came on yelp and read several good reviews on Bullet Performance. So, one day when my car died I took it to them. WOW!! I was very impressed on their prices, honesty and how quick they were able to take care of me. I have been back to them a few times because I have an older BMW and each time they have helped me and taken care of my problem quickly. I definitely recommend anyone who has a BMW to go to Bullet Performance, you won't be disappointed. read more

Okay, where do I start? THIS IS THE PLACE YOU WANT TO TAKE YOUR CAR TO IF YOU HAVE A BMW. About two months ago my check engine light came on inside my 06 330 being that this is my first bmw I was worried. About two days prior to taking my car in my engine oil low light came on. I called up the guys at bullet and they got me in the next day. After reviewing my cars vitals it was determined I just needed a little oil and not an oil change as per what my visit was mainly for. So instead of having me get a oil change when it actually wasn't needed for another 8k miles I got my brake fluid changed (which was cheaper and was due). Bottom line these guys actually care to do business honestly and in todays competitive market its like a breath of fresh air in a city filled with smog. As long as I own a bmw this is the only place I'm taking my car to and would recommend you do the same. Thanks again guys. read more

Micky, Terry and the entire team do a great job. They know BMWs and do great work. I think they are way more experienced and knowledgeable than the dealer techs. I have been getting my cars serviced at Bullet for many years and plan to continue doing so for as long as I own BMWs and live in the area. You owe it yourself to check them out especially if you are out of warranty. read more

It really is as good as it gets with this place. Everybody working here has worked with BMW in the past and are very experienced. We had some major issues on our X5 and we were given several options on how to move ahead with these issues. My wife and I was treated very kindly and not spoken down to at all. All very kind and considerate with every move being explained in plain English. The work took a little longer than planned but thankfully we weren't in a rush. Having said that, the work needed on the car genuinely took longer than initially planned. We got our car back all fixed and like new and cleaned up too which was a nice bonus. There are several BMW specialists in this area including BMW themselves but i'll be back here again when, or if we have any new issues. I highly recommend this place because it's hard to find honest companies like this: Workmanship = 10 Honesty =10 Price = 9 Duration = 8 read more

Bullet Performance has been my go-to BMW service location for the last 10 years and from day 1, it has been nothing but the best experience. Mickey is an amazing owner who cares greatly about the customer leaving his shop satisfied. Great personal experience, amazing explanations of why or why you don't need a particular service at any given time and no pressure of being sold services that you don't need. Thank you Bullet Performance! read more

This place really deserves 5 stars. I had a coolant leak on my 530 and Bullet Performance had it fix by the end of lunch. The pricing was great too. Would definitely recommend this place if you're looking for a bmw mechanic. read more

These guys are great! Terry and every other person I've had the chance to speak with has been great. They are very customer service oriented and you can tell how much they enjoy the work that they do and are most definitely enthusiasts. I've come here two separate times and both times they've had answers to all of my questions and only sold me what was needed and were very upfront with costs associated and time it would take to perform said services. I will continue bringing them my cars and I highly recommend stopping by and giving them a shot next time you need service done. There are also some pretty sweet race cars across the way that aren't bad to look at as you drop it off. Thank you Bullet! read more

When I bought my BMW, I prepared myself for the notorious high maintenance costs. I always used to just go to the Long Beach dealership for all repairs and every time i sat in front of the service manager, my heart rate would go faster and i could feel my blood pressure rising. And one day, their estimate for a transmission repair was $5,000. Im pretty sure I almost dropped dead and don't remember much after that but I managed to drive off from that death trap. Thankfully, there's Yelp that led me to Bullet. These guys are professional, knowledgable, honest, and most importantly, TRUSTWORTHY. They will tell you exactly what u need done and only recommend, but never push. They're not the cheapest but when it comes to car repairs, I want unquestionable expertise, reputation and integrity. If u have a BMW, this is the only place to go where u can have service with a peace of mind. (Make an appointment cuz they can get busy). read more

PROS: Quick work, professional, nice and responsive via phone CONS: A bit Pricey, did some work before I'd technically authorized it My check engine light was on, Bullet was the first shop that said they could work on my BMW that same day, and Terry kindly invited me to come by for a free estimate. The computer showed I needed an Ignition Coil replaced, and they quoted me $213. Turns out the part is only $64, and other shops would have replaced it for $150 total labor & parts. Also, an oil change (BMW synthetic oil 7 qts) at Bullet was $130. When I took my car in for the estimate, I asked them to call me with the price, and confirm they had time to finish work on my car that day. A mechanic called me 2 hours later and said they could definitely do my repairs before closing, and stated that they'd already gone ahead and fixed a TPM error message involving the wheel well, so I'd have to pay $50 for that labor. I said fine, what's done is done... and authorized him to replace the coil. I told him the prices seemed a little high though, and he agreed to knock $20 off the cost. My car was ready two hours later, and they had given her a nice car wash - so shiny! Overall a good experience, but I'll research prices in advance next time. read more

I recently took my 2009 335i into Bullet Performance to have some work done. I've always worked on my own cars (because I like to save money/dont want to get ripped off and know that the job was done correctly), but the service I came in for would be difficult for me to do from home. I took a chance and decided to take my car to this shop and I don't regret doing so and would recommend this business to anyone who needs work on a BMW. The service advisor, Terry was very helpful and honest. He informed me that they did not get to work on my model of car very often and recommended a different shop if I wanted an expert opinion, but that they could still do the work if I wanted. It was refreshing to see this display of integrity and regard for exceptional customer service, where he valued my peace of mind (since this would be my first time taking my car to get serviced) over profit. Based on that I decided to have the work done there, and he gave me the quote of the cost. While the work was being done, I recieved many phone calls about the progress of the job and any questions they had about the car. It was nice to be involved with the work even though I wasn't personally doing it. After the job was done Terry informed me that the job took longer than expected and there were a few things that made the original quoted price lower than it should of been, but since that's what he quoted me he stuck by that number, this was also very refreshing. Lastly, Aaron, the tech who worked on my car, did an amazing job and was also very helpful when later talking to him about the job. My experience at Bullet Performance was amazing, the people who work here are honest and take pride in their work. Their customer service is excellent and I could not have asked for a better group of people to take care of my car. Highly recommend coming here for any work that needs to be done on bmws! read more

This is the best shop I have ever been to! Everyone there is very honest which is hard to find in a shop. Even when I was shopping for a newer mini the guys helped me to find a good dependable car. The work is always reliable and they are great at keeping in contact with you and updating you on your vehicle while it's at the shop. I would recommend this shop to anyone who appreciates good reliable work! read more

The Bullet team really tries to do things right. Fixing cars is not an exact science...and my car has been exhibiting a difficult streak lately but the Bullet team has done everything possible to make my experience as pleasant as possible. In fact, they have worked on my car a number of times for a recurring problem and covered the work under their warranty policy. Would recommend them for BMW work...and they are less expensive than the stealership! read more

My husband and I HIGHLY recommend Bullet Performance. We were referred here by my husband's cousin and two of my coworkers. Our experience working with them was nothing but pleasant. Great customer service from both Mickey and Terry. Our 528i started to struggle when we would drive it and then a warning light came on "Malfunction in transmission." Bullet Performance was able to fix it for us within a week during the holidays. When we got our car back we noticed that the car started vibrating, it sounded louder than usual so we called Bullet Performance and they told us to bring it back so that they could look at it. They fixed it at no cost and now it's running back to normal. We also got our oil change here for $140. We will never bring our car to the BMW dealer for repairs. Bullet performance is the place to go! read more

Once again these guys kick ass in all aspects of BMW repair. Just had a little work done today to take care of a check engine light and power steering fluid change and was in and out quicker then I could have ever imagined. As always.... Bullet Performance kicks ass! read more

Hands down, the best BMW only shop in Orange County. The owner Mickey and gang REALLY know what they are doing here. You can rest assured that your vehicle is safe in their hands. Mickey is extremely trustworthy and will not tell you anything different than what is going on with your precious BMW. He's also a really nice guy... he's been giving me 10% off parts since I've been referring everyone to him (including my mom/dad and multiple friends). Oh and did I mention that he even gave me a birthday gift once!? The first time I ever went there (~3 years ago) I brought in my 1989 325i that I had recently purchased. He fixed everything I had asked him to and even more things for me for free. There were small things that I hadn't noticed yet that he took care of without me asking. Now thats the kind of service I love. I've been going here ever since now (2 cars later) and I wouldn't think of going somewhere else. Granted the shop is a little popular now, thus they only charge $10/hour less than the stealership. But believe me, it's worth it! One last thing, I believe if you head over to their website now you can also get 10% off all parts when you visit :) read more

Hands down the best place to take your BMW! I was referred here by a friend and am so glad I checked them out. I was a little nervous about owing a BMW because I always heard about maintenance issues but these guys put me at ease and not only gave great service but they educated you on what the issue is. read more

I've been using Bullet Performance for over 7 years now. I have a 1995 3-series that has over 150K miles. The guys at Bullet really know their stuff. Many times I just go in for an oil change and of course, there's always things that could use fixing. They know that I'm not looking to dump a lot of money on the car, so they will suggest only the important safety items that need fixing (if necessary). Turnaround time is very quick and they have wifi if you decide to wait for your car. read more

Good service and you know that you're in good hands. Bit pricey rates though read more

These individuals are very knowledgeable, provided me with options of solutions and not just a list of problems as they obviously strive to keep an open line of communication with their clientele while their vehicles are in for repairs and service. They took the time to explain an additional issue but didn't "push" any additional repairs. I don't think no repair is too big or too small for these guys. Not only did they provided convenient, innovative repair and maintenance solutions that allowed me to safely enjoy my vehicle fully and with great peace of mind, but they saved me half the cost had I taken it into the BMW dealership. Their integrity and professionalism are attributes that are most difficult to find these days. read more

Probably the first time I've taken a BMW to a shop and didn't feel like I got ripped off. I dropped my car off here 8am and came by 6pm to pick it up with NO APPOINTMENT. I did call at 8:01am to see if they could accommodate me. My BMW always has problems ... I generally spend $2500 a year on that car, so when they told me it was $1100 ... I wasn't pissed because that's a little less than I'm use to. A check engine light went on 5 days after I got my car back. I took it in for the day and they ran all these tests on the car to make sure it was ok. That was like 2 months ago and no problems. They didn't charge extra or try to nickel and dime me. I won't ever go back to the BMW Dealership. read more

Professional! All that i need to say! I have never been here but bought a car that has had its serivces done here and needed the records. I called them up and were soo helpful in getting me signed up to view everything online. Really?!?!?! online? nice! WIthin 5 minutes i had everything i needed! Professional! read more

These guys are efficient and reasonable in pricing. Terry as always was friendly and helpful. I will always recommend these guys to work on anyone who had a BMW. Thank you guys! read more

Bullet Performance is definitely the place for your BMW needs... they figured out the squeaking noise from my front end 535i xDrive suspension when two other socal BMW dealerships service departments just passed it up as nothing unusual (yeah that's Crevier and Sterling for you). Making this my indy shop of choice for all my BMW needs...thanks Bullet Performance! read more

Have taken my BMW here for years. Great staff, and Mickey is a hands on owner which I love. He really cares about BMWs and doing the job properly. read more

Great technicians! These guys they know their stuff! I have dealt with them and they are also very helpful.

They did an excellent job resurrecting my 330Ci after it had been sitting for a year. Fast service, great communication, and great prices. I cannot recommend this place enough. read more

these guys are true professionals.Excellent customer service as usual. Always prefer to come here because of there excellent service and don't try to get every cent out of you like most other places. Highly recommend this place to everyone and I will use them any chance I get. thank you bullet performance for job well done. read more

I haven't really dealt with Bullet Performace;however, I do recall a time when I had replaced my MAF sensors on my 2000 M5 at home and about a few days after the car would just suddenly turn off on me. I called Bullet Performance and explained to them briefly on what the car was doing shortly after MAF sensors were installed. The Rep that answered the phone suggested for me to let the car idle for 30 min without stepping on the gas and that should take care of the problem. The Rep stated that the computer had to get use to the new MAF sensors. Shortly after following the exact directions the Rep told me over the phone the problem was solved. I just wanted to say thank you for advice and on helping me save money!! Ralph Costa Mesa, CA read more

These guys are the best for beemer owners; the owner knows the ins and out of a bmw. Def a must try read more

Fair prices, very friendly and responsive. Will use going forward and not back to the dealer!

Very professional and understanding to concerns. Mike addressed an area that I was not given all details previously and took extra care to resolve more than satisfactory! If you want a true professional establishment and all of them being car enthusiasts you cannot find a betteplace for your Beemer!!! read more

Top notch operation. These guys are friendly and knowledgeable and are not out to rake you over the coals. They are servicing all BMW's, including several race cars. Shop is clean. Waiting room is pimp with good coffee! This is no Jiffy Lube waiting room. Took 135i in for suspension upgrade. Work was done perfectly in 30 hours. Got a courtesy ride home when I dropped off the car. They put on new tires/rims that I brought in for free. Do not go anywhere else. These guys pay attention to detail. Car looked fantastic after work was complete. I will head back for any future work I need. read more

I've serviced my E90 M3 on multiple occasions and have been very happy with their work. They saved me a lot of money versus going to a dealership. I would trust them with your BMW repairs. I also want to recognize Terry at the front desk. A very knowledgeable, friendly and professional guy. Thanks for the great service. read more

Bullet is a fantastic shop and has been for many many years. I've taken my e46 330ci, e46 m3, e39 m5, and r56 mini cooper s, here over the years and have nothing but great things to say about them. They may be more expensive on some things, but they're much cheaper than the other guys on numerous other items. The Bullet team is also very reasonable and easy to work with should you have any questions or concerns. I would not hesitate taking my beloved bimmer here! Thanks for all the help over the years guys! read more

I have been going to Bullet for 15 years and 3 different BMWs. Mickey and his crew are the best of the best, always keeping me running. Everyone is kind and professional. I can't say enough about the integrity of this shop, they've never sold me a single part I didn't need, and often they advise me that I can come back and fix something next time. If you have a BMW this is the place to go for maintenance. read more

Where do I even begin with how amazing Bullet is? Their staff is top notch and the customer service is the best to any I have ever received. I have been using Bullet for over 15 years and I have had nothing but the best. They work on all my BMWs and are a pleasure to work with. Thank you Mickey and Terry for the amazing customer service. I am a lifetime customer! read more

I've gone to these guys a couple times and they always go above and beyond. I have a 2007 328i and do most of the work on my car myself so when I am stuck, I bring it here. I like people who offer solutions instead of taking you they simply can't help and these guys really think outside the box and come up with solutions. read more