Stopped by for lunch and we had a really good experience. My wife's burger was very juicy and flavorful. I had a hot dog that was delicious, served on a split top bun with wonderful ingredients. We will be back! read more

Really enjoyed Burger21 today. I've been here once before but thought it was just blah. Today, I decided to order a little out of my comfort zone. I chose the "Spud Burger". I'm a simple burger gal - fully loaded, L,T,M,P,K so this was truly out of the ordinary. Well, let me tell ya, I was shocked. I actually really enjoyed it. There were so many different layers of textures and flavors. Definitely one I recommend. To finish off I opted for the "Bananas Foster" milkshake. A perfect sweet ending to the ultimate, savory meal. read more

I found out about this place from a dinner they catered. I was surprised how good both the sliders and chicken tenders were for an order that big that was delivered. Took the family to the restaurant and we ordered burger, chicken tenders, hot dog. All food was great. Love the variety of toppings / sauces. They have the wacky soda machine that gives you many options. It is hard to find a consistent, good burger. GAR does it. This place does it also. read more

I had never heard of this restaurant before until one night I was at the zone with a group of friends and they went to burger 21. They said the food was really good so I decided to try it too. I loved how they had 2 vegan/vegetarian burger options. I got the impossible burger and fries. It was so good!! After I ordered at the cashier desk I sat down and they brought my food out in less than 5 minutes and it was completely cooked (they weren't rushing.) Their employees are really nice and one time they helped me look for my mom's phone that she lost. Since my first time going there I have not been able to stop coming back !!! I have brought friends back with me and they have all loved the food too!!! The prices are a little high. That is not something that bothers me, but I know that could make some people reluctant to eat there. I think this restaurant is great all around! read more

Not recommended. Had a cheeseburger and a regular classic chocolate shake for a total bill of $12. The cheeseburger was small as was the shake. Asked for the cheeseburger to be cooked medium well but got something much closer to rare. Burger was served to my table first, 15 minutes later the shake arrived. By then cheeseburger was cold. Undercooked and cold, not very good. Very slow service. Had two people stop by my table during the wait for my shake, both seemed helpless. Told the second one about the bad experience. His reply was "everyone gets the shake". Not sure how that was supposed to make up for the poor food. By the way when I ordered there were 3 other customers in the Restraunt. So not a very busy time, no excuse for slow service. read more

This review is purely objective, my family ordered each their burger selections. Each received an under-cooked burger. We showed each burger and we left...did not ask for money back....this was NOT a good experience....instead go to Elevation B, 5 Guys, Cheeburger, Red Robin, Manhattan Pizza where you can be sure that the burgers are prepared right.... read more

Seriously? Placed an online order for pickup in 20 minutes. Nothing complicated; straightforward 3 burgers and 2 fries. Everything is messed up. Not to mention I show up and have to wait an additional 15 minutes to pick up my food? The entire point of call ahead is to walk in, grab your food, and walk out. The entire time I'm waiting the manager is enjoying his milkshake in the corner completely unconcerned with customer service. Not sure I'll ever give it another chance. Similar experience the last time we stopped in; thought takeout would eliminate the customer service issues...guessed wrong. read more

Friendly staff and the service is good. Food tastes very good. So why the two stars. The price!! Two people with fries, a burger and drink 26 bucks. Sorry but this is way too much. You are going to price yourself out of business. Wish you the best but at your costs we won't be back. read more

We tried Burger21 for the first time and we were hoping we would really enjoy the burgers and fries. My burger was overcooked and very salty. Our fries lacked flavor and came out barely warm. Don't think I'll be going back. On the bright side the shakes are delicious and thick. It's okay if you are looking for a quick food fix and you aren't too concerned about it being good. read more

First of all the food is great, but to make things even better, the staff is fantastic. I feel like I'm dining at an upscale restaurant. I'm constantly asked if I need anything and they clear the tables and take my tray as soon as they see I'm done. This is a great location! Also, try the Tex-Mex Haystack burger! read more

We've been here twice and the food is good, but not good enough to outweigh the bad service. First time burgers weren't correct and it took half an hour to get food and milkshake. Second time asked for the number 1 with bacon and cheese, didn't get bacon and had to wait 20 minutes for a milkshake because no one could figure out how to use the machine. After all that, it wasn't that good. I won't be going back. read more

Over promised and under whelmed. Nothing to write home about. Perhaps a fad and it will pass. Burgers are fair at best. The salad was not fresh. Management is really trying hard but the wait staff all need to be retrained. Tried it because I was hungry. Would have been better of going to Cafe Sano next door. At least I know what to expect. Quality food. It's really too bad because the area could really use a good burger joint. Unfortunately, Burger 21 falls short. read more

My last experience where was horrible, waited 20 minutes for a server to bring me cold fries. When this place first opened my experience here was always great, now that it's been open for a while, service and quality of food has started to go down hill. These is suppose to be a gourmet burger place, I shouldn't feel like I just left McDonald's at a gourmet price. read more

Came here on a Friday evening and I was less impressed than my first time a couple weeks ago. Our food was still good, but not hot. Fries were still crispy and good just a bit over salted. Customer service is very friendly and helpful. read more

Really loved how they treat you when you come in, make you feel like home. Plus the food is delicious.

Excellent first visit to this local gem. Super friendly staff were very helpful in navigating the delicious menu - even offering "special" requests (aka Chili Burger). The Shroom burger and double espresso shake made my sweetie very happy!! read more

For an out of this world non chain burger joint this place was amazing. Cooked to perfection the first time, melt in your mouth yum. They even had delicious gluten free buns for my child. We will be back for sure read more

The burgers are so good. Really enjoyed my 'shroom burger and onion strings. Love how nice the employees and owner are as well. They came around the restaurant and asked how everything was making jokes and just being genuine. read more

Burger 21 - Sterling - The 'shroom burger with onion strings. - Burgers Near Me - Sterling, Virginia

Pretty good burgers (although a bit pricey), but I do have a couple of complaints about this location. First, the booths aren't nailed down, and slide easily across the slick floor. My husband nearly fell down just trying to sit. SAFETY HAZARD!!! Fix your sh*t, people!! Aaaaand, the soda dispenser sprayed little orange dots all over my hands and clothing when getting my Fanta soda. Thanks. Didn't see that on the menu. Fix your sh*t people!! Great food, but I'm not going back out of fear of being covered in soda syrup again, or worse, possibly getting hurt. Not worth the over-inflated price. read more

Great burgers, fries and shakes - five stars for those. Service is fine too - nice to see so many young people (most appear to be high-schoolers) able to find jobs! One star off for the Turkey Burger, billed as grilled, it's more like griddled - fried on a griddle, and the texture is not appealing - the grind is more like hot-dog meat than hamburger meat and it has no flavor of its own. Other than that it's a great place! Just stick stick with the beef burgers which, if you get the 101, actually has fewer calories than the turkey burger! read more

The burger use to be a lot flavor with better customer service as well. Seems like either new management or something happened. Burger is filled with with too much mayo and mustard to the point where you can taste the flavor of the burger. Terrible prices for the burger and everything else. read more

The burgers shakes and chicken tenders are so good and so fresh! Nicole was attentive and a blast!

Good burgers, came out hot, fast and as ordered, what more could you want? Friendly staff, and though the soda machines went down while we were here, they quickly jumped on fixing them. I dig that they do charity nights, always a winner who gives back to the community. Not my new fave burger but tasty and a nice change from our usual haunts. read more

I like the atmosphere and the shroom burger is delicious! Yes, it's a little bit on the pricey side but the service and the food are both great. read more

Good burgers, excellent shakes. One curious, and slightly alarming, occurrence: one of the kitchen staff ("Gloria") ordered delivery MCDONALD'S! read more

Taking the gourmet burger trend perhaps to the extreme, this outlet in an exurban strip mall in Sterling left me pretty disappointed. When comparing burger places, I always make sure to get the plain-Jane burger (no special toppings or preparation) because I feel that comparing "naked" burgers apples to apples provides the best data. The burger was OK, the fries were OK, things were comparatively priced with BGR The Burger Joint, for example, but it just all felt sterile, over-designed, and over staffed! How could so many people be working this site on the later side of a week-day night? Made me feel like I was overpaying for staff and ambience and that the OK food was the compromise. read more

So I got the veggie burger here once and loved it. But I was feeling like having a good old burger and fries today and I should've went to burger king. My pet peeve is a burger place that asks you how you want your burger cooked and then it comes out well done anyway. I mean it's not the end of the world to have a well done burger but if you want to be the kind of place that actually considers that amount of detail you should be able to execute it. And on top of all of that the manager asked me how the food was and I told him it was over cooked. I was nice about it and told him it was still good but I was just trying to be polite. What is the point of checking up on someone if your not going to make it right if something is obviously wrong. I mean you can see that the middle of the burger is fully cooked. And the patty is pretty thin. I thought it was a Macdonald's classic cheese burger patty. At least they would've only charged me two bucks. Overall disappointed in the food and service. So sad because the veggie burger was pretty good. read more

Wow! Great burgers - awesome taste & presentation. Cheerful service. My medium rare shroomburger was cooked to perfection. Outdoor seating a plus! read more

Burger was great. We got table side service! Fries were skinny and crispy- just the way we like 'em! Can't wait to go back! Definitely 5 stars - best burger around! I prefer the Burger 21 by the Dulles Town Center to the one at Loudoun Station. read more

I just had lunch here for the 2nd time and I just have to say it was way WAY better than my first experience! The food was great just as it was last time (I had the Ahi Tuna burger again) but this time the service and speed was exceptional! A delightful woman by the name of Peggy introduced herself at the door and handed me a menu while explaining their specials and making a few recommendations. It was a really nice touch! It definitely felt more personal this time and well-thought out. I really appreciate the fact that the marketing manager, Alexis, actually takes the time to read through all the Yelp reviews and personally respond to their customers. She asked me to give them another shot and I'm very glad that I did. It seems like she really took the concerns to heart and implemented some changes that greatly improved the experience and atmosphere. I would highly recommend Burger 21 to anyone who enjoys great food and great service like I do! read more

Nice place for casual lunch! Price isn't too bad. If you are craving a burger, I would eat here

Sit down style burger spot. 21 burger options including beef, turkey, seafood, and vegetarian (black bean burger) options. Outdoor seating is very nice and the food is delicious! read more

Burgers are delicious,,the staff so nice young fellas,,I had a great experience,,clean and very confortable

Food was excellent... we had burgers, chicken tenders and fries and it was all good. The sweet potato fries were especially good. Really enjoyed the sauce bar - chipotle mayo was great on my burger and fries. The shakes looked great as well. As soon as well left the kids were asking when could go again. We will be back! read more

Okay I love Burgers I I eat them more than I should so I had to give this place a try. There's lots of good burger places out there so this place has some stiff competition, fortunately for them the burger is very good. The burgers are juicy and fresh and the bun is tasty. They offer a variety of toppings which all fresh. The prices is also decent at 10 bucks for burger fries and a drink about the same as Five Guys. An added plus is the variety of dipping sauces they offer for your fries along with real brewed iced tea both sweet and unsweet with lemons. Another thoughtful touch is the sink to wash your hands on the way out after you get Burger grease all over them. On the negative side the fries are not very good certainly nowhere near as good as the fries at Five Guys and even though this is a self-service place they ask you for a tip which is a minor annoyance. Worth a try if you're in the Sterling area and craving a good burger. read more

Burger 21 - Sterling - Burgers Near Me - Sterling, Virginia

5 stars is something I reserve when perfect food meets perfect service. This place has earned their 5 stars. Excellent service from start to finish. The manager on night shift has a great attention to detail. The staff is very friendly and make it a very enjoyable eating experience. The super soda machines with lots of options are awesome! The buns are great. The meat is good quality and prepared with excellence. The classic cheeseburger did not disappoint. The thin cut sweet potato fries are a must order. The shrimp burger is not something I thought I would like but shrimp makes a mean burger. And with an option of three different kind of cookies and milkshakes this place is now my go to burger place. read more

First time to visit, and lots to like. * A good burger should be a bit greasy, so appreciated lots of napkins already on the table and a sink near the exit. * French fries are shoestrings -- nothing special, but definitely good. Sweet potato fries also available. Liked the options of ketchup, Thai ketchup (with a nice bit of a bite), BBQ, ranch, and Cajun sauces. * The burger (1/3 poiund) was cooked just the way I like it, medium rare.The brioche roll tasted good, but didn't hold up well to the juiiciness. * Both my wallet and my waistline appreciated the availability of a kid-sized shake. Lots of interesting flavors available, but I didn't care for the sprinkling of cinnamon on top. The place is attractive, and the staff friendly and attentive. I need to go back to try the Thai shrimp burger. read more

Yummm! Stopped in to support the The Feline Foundation of Greater Washington today and maybe adopt a kitten. No kittens but great food. Enjoyed a Bacon Bar-B-Que cheeseburger with fries. Everything had great flavor, fresh, correct temperature, served by accommodating and friendly staff in a clean well maintained environment. Very pleasant lunch, with the bonus of supporting a good charitable foundation. Two thumbs up! Job well done on 2 fronts: (a) good food and (b) philanthropy. I will be returning again since the food was so tasty. read more

Very friendly staff. New place. Great burgers especially the tex Mex. Great indoor and outdoor seating areas.

Love the burgers and the shakes!! The manager is always very friendly. The food is always consistent! I just wish we had one in Fairfax and Prince William County. read more