Not really sure what happened throughout the years but it didn't go good for the place. Came here…read morewith family from PA and we told them it was a great place for years, however tonight it wasn't. One member wanted Medium Rare steak and got Medium Well. Another wanted Medium and got Medium Rare. Someone else wanted mac salad and got mac&cheese. Someone got a burger and it was blackened! I ordered medium buffalo wings and the sauce didn't taste right at all. Same for the blue cheese/ranch/i don't even know because taste was so off! Plus wings were also overdone. 1hr wait time and I get they were busy - we were chatting during this time as well. Noise volume was ok and not really has changed throughout the years but definitely might need a new chef. Also saw the kitchen violations - should've checked the seating too. One of us almost got hurt due to a broken chair. Someone else had a wobbly chair as well.

The food was amazing, the service was outstanding and the atmosphere was very inviting!! Cannot…read morewait to go back!!

I ordered a double bacon cheeseburger combo with fries. The meat was not bad but the pictures I…read moreattached show how greasy it was. The bottom half of the bun was so saturated with grease that I couldn't pick it up and it was soggy, floppy and I couldn't eat it. I ate the meat with a knife and fork. The fries were crinkle cut, the kind you buy in the freezer section at any grocery store, and had no seasoning, no flavor, nothing special at all. I could have done better at home. Overall, very disappointing and gross. It's a shame. I wanted to support a local business, but burgers don't need to saturate the bun to taste good. When I go to a restaurant, I expect the food to be better than what I could make myself at home.

Long wait Overpriced…read moreBurger was not that great for all the hype Stay home and save to our money

This was my first occasion to go to Custom House under the new ownership and management. Fantastic…read morelunch. I brought my wife and two daughters. The food was delicious and prepared with love and care. The menu is outstanding with really thoughtful choices that I now cannot wait to try. Something for everyone. Definitely elevated Pub Food. Every one of us was excited about our meal. I will definitely return soon. My highest recommendation. P.s. The service was also great

Didn't get any service for 20 mins not even to get a drink order or anything so we had to leave. I…read morefeel bad for the waitresses they look over worked and understaffed

I was really excited to try this place out with some friends and had such a good experience I left…read moreready to come back again soon! The place is super cute! They have a great covered patio, in addition to another small patio with a pergola. Unfortunately it was raining during our visit, so we opted to sit inside, but the patio along with the nice weather we have been having made us plan our next visit already! When we arrived the bartender told us that they were having a Community Day and had a complimentary lunch buffet, so needless to say I didn't end up ordering a meal from the menu. Really enjoyed the food, pulled pork, watermelon, a salad with a lot of good toppings, salt potatoes, and brownies! Wow! What a neat event! The menu did look good, so i'll update my review when we stop back at the end of June! They have a variety of their own wines and beer for sale, in addition to some hard ciders. However, after the bartender recommended the mango wine slushie I just couldn't go with anything else. It was the perfect refreshing drink to enjoy. I am already looking forward to my next visit and encourage everyone to stop out for some good food and drinks!

Amazing service and great food. Burgers, chili, fries and coffee were the best. Would definitely…read morecome back. 10/10

Their garbage plates are very delicious! Friendly service and they sincerely care about their…read morecustomers.

Great little spot right on Main. Food is great and service is fast. Got the Muck plate, it was…read moregreat.

Ok, this is a small bar restaurant on Main Street in Brockport, a small town on the Erie Canal. We…read moreare on a 4 day bike ride from buffalo to Syracuse, so on the look out for good spots for lunch. They have a few plastic tables outside, which were fine. No table service, which is clear from the sign at the bar! Ordered a couple of sandwiches, tasted some beers before picking ones, got our bicycle water bottles refilled. Really friendly service. Sandwiches are large, even the half size. The balboa is tasty, even if the roast beef is not rare once it's been grilled. And the wet poor fries were good. Cole slaw was a bit plain, could have used some lemon. Inside it's a typical bar, narrow, dark, with a row of booths. Outside we had a nice breeze. Twenty or so beers on tap. Nice variety. Ended up being a great place to rest our legs on the ride to Rochester!

I went here for my little birthday party get together. And the bartender meg cuts me off from one…read moredrink and take my 50 dollars and she wouldn't give me back my change till I ate something so I ordered the balboa sandwich it was dry and the fries were all tiny so then she gives me a tiny shot and cuts me off again but she was cool with my friend buying me drinks. And I called twice and each time they said ok we will have the owner call you and they never called.and she was cool with us smoking weed on the sidewalk right outside wow dont wanna go to this small place with weird people!

Our food was decent, burger was cooked well done when I ordered medium but it was edible so I…read moredidn't complain, the scallops weren't seared very well and were somewhat rubbery, the spicy rigatoni was good and it was indeed spicy, and the coconut grouper was very good. Our service overall was hit or miss with a rocky start, when we asked for a minute to look at the menu to decide on an appetizer we lost our server for about 20 minutes, after we ordered our drinks we were brought IPA's instead of Kolsch but that was rectified right away, and the rest of the service went smoothly. Overall I would return and give it another chance, though it did get extremely loud in the dining room and the later it got the louder it got to the point where I could barely hear the person sitting next to me.

I have ate here several times and it has always been great but tonight was not so great…read more My fish fry was so overdone that I couldn't even eat it. The service was just OK as well. The servers brought out my fish fry and didn't have any tartar sauce or ketchup, so I had to wait a few minutes for her to bring back the condiments when she was clearing the table. She asked me if I wanted to go box and I said no my fish fry was really overdone, and she didn't even react to it just gave me my bill.