Just ordered a Whopper and fries. Nothing special. To be served in place. Had 20min. After 25min, I informed them I had to leave. No apologies, not even offered a refund. We were only 3 in the restaurant. Crazy incompetence. Never seen such absence of service. read more

The kids enjoyed their meals, and the staff was kind and helpful, which I appreciate. That said, the food didn't sit well with me personally it just wasn't something I'd go back for. The fries were good and probably the highlight of the meal. Overall, decent service and a positive experience for the kids, but the food itself wasn't a great fit for me. read more

So sad the app is a joke never works correctly employees said everyone is super frustrated finally walked out of the restaurant as no one could make it work... How can the McDonalds app work every time. How sad you have better burgers but no way should patrons have to put up with this frustration read more

Microwaved burger @ 8:00 am, only customer on property. Waited 5" as they needed to cook burger. lol. We need an in-n-out. read more

Used to be some Mexican ladies that worked here that put love into the food, it was always so good. Now it's not worth the money. Half the food is dry or no sauces put on it. All the deep fried stuff like fries are all extremely dry. I regret the money I spent here. read more

Terrible service. On Christmas Day no less, this employee was so rude... entirely unacceptable. Totally over priced $6.77 for a chicken sandwich. I sure wish McDonald's was open. If you want to hear the staff swearing and being all together ridiculous, with other customer and their children present COME ON, go to this Burger King and make a documentary about this place, especially the one clerk with purple hair and a pierced lip that wasn't even wearing a name tag, gave me this really mean glare, and demanded that I put the change and cash into her hand, when I put it on the counter. I would suggest to go nibble on some grass at the park before coming to this FILTHY establishment. read more

Burger King - Burgers Near Me - Redmond, Oregon

The burger and fries I received were fresh and tasted good. Haven't been to a Burger King in years and got my order I had usually gotten. I ordered the Whopper jr with cheese and some fries. The biggest complaint about the burger is that it has definitely gotten smaller since I had it last time. My biggest problem with this place is that it seemed and was pretty dirty. The service wasn't horrible, but could be better. read more

Burger King - Whopper Jr with cheese and medium fry. - Burgers Near Me - Redmond, Oregon

Slowest Burger King ever! Waited for over 15 minutes for a simple burger. Manager just ignored me at the window and there were employees sitting in the lobby, not working. read more

I visited the Burger King in Redmond at 1512 SW Odem Medo Rd. Due to my complexion, I was yelled at, accused of smoking pot in the restroom, and disrespected by the manager and assistant manager. I only wanted to use the restroom and buy something to eat. Instead, I was sworn at and told to leave. If you're African American, be cautious eating at this place. read more

Burger King - The building of the Fast Food Restaurant That Voilated Me Because of My Complection - Burgers Near Me - Redmond, Oregon

Messed up our order after making us wait for fresh food and the chicken was NOT fresh after we left we had to go back for nuggets that were forgot the lady manager was rude and had a smirk in her face like I am right haha. You arnt geting anything for your inconvenience bye now. I was a manager for 17 years and you dont treat people like that read more

Why does this have 1/5 stars? This was an amazing experience ever. This Burger King has way better food than the one in my hometown Yelm Washington. The food was delicious fries were golden to perfection and my plain burger dude that tasted like a actual BBQ the one here in yelm doesn't really have that flavor good job this was yummy. They messed up once but I get it they were busy it was lunch time anyway but good job. But the only thing is that the restaurant needs to be redone it's pretty boring inside but that's okay its still a great burger king. read more

Monday November 4th, 1230. The manager just yelled at the employees to stop taking orders because "you're flooding the kitchen". Obviously she can't handle the pressure of fast food. And the dining room is a mess. Customers are leaving and presumably going somewhere else. read more

SERIOUSLY! I have been on this drive thru for 40 min and the employee is so young and clueless how to handle customers. This location should be closed unless the owner decides it's worth saving. read more

Burger King - Waiting - Burgers Near Me - Redmond, Oregon

This location does not require its employees to wear masks. I spoke to the manager about this. The employee that is bagging food is wearing their mask under their chin and did not want to answer questions about masks. I chose not to purchase food from this location of Burger King. The manager of this location said she is not allowed to share with me the owners information. So there is no way I could ask about their policy. She did say they are required to wear them they just don't have to cover "all the way. " It makes no sense at all to purchase food from from a business that doesn't require its employees to cover their faces when they are breathing on the food. read more

I made the mistake of going to Burger King.. We walked in about 9pm, 2 managers just sitting at a table, no one at the counter.. after standing there for about a minute and no one helping us yet, one of the managers yells to the back from someone to come take our order. That should've been my first queue to leave.. after another couple minutes someone finally shows up. They apologize for the wait, and explain they were just relaxing taking a break.. don't know why the to lazy managers couldn't have just taken our order in the first place. We place our order. My kids love chicken fries so that was the main mission.. they close at midnight, so I didn't think there would be an issue.. I was wrong again. Fryers were off. No one can figure out who shut them down so early. Employees blaming manager, manager, still sitting at the table, yelling to the back blaming one of the employees. I'm told they can't do chicken fries. Since that was literally the only thing I went in there for we just left. Poor management, poor service. I would be embarrassed to work there, I was embarrassed to even go in there. I think it's time for the Burger King (self proclaimed) to be overthrown and an actual good restaurant put in its place. Won't make this mistake again. #NotMyKing read more

the worst service ever and there food is also not clean the never go there and they are rude too

Finally when I thought I had found a good Burger King, this Burger King gave me some of the worst food poisoning I've ever had. Not only that but it takes 20 minutes to get a breakfast burrito. Do not recommend. read more

waiting 30+ min to pick up a Door Dash for a customer. several workers but no structure, direction or communication. I watched food pile up in the window getting cold, people standing around getting frustrated at each other throwing their hands up and walking away. They locked to doors to the lobby loosing several customers and Leaving them knocking at the doors confuse.I saw employees puffing their vapes out the back door when all hands needed to be on deck. Horrible service and I have never been more embarrassed to hand food to a customer. cold food, melted milkshakes.. thank burger king. My customers did not have it their way. read more

Burger King - a counter with a television above it - Burgers Near Me - Redmond, Oregon

This restaurant needs to figure out some basic things. I've come through the drive through and they've been cash only, then on two different occasions they've been out of Whopper patties (the most basic thing for a BK!!!), then recently they were out of ingredients to make the ghost pepper Whopper and had only one employee running the restaurant and couldn't make shakes. I hardly ever come here and when I do it's because my family makes me. read more

Always slow. Always dry. The shakes are good though. Burgers are saucy and fall apart easily and old ingredients are recycled. Drive thru is double entrance capable and decent parking lot. The staff mumble and then they say they can understand you even if you speak clearly. Move on move on. read more

Horrible! Everywhere from the customer service to the cleanliness of the restaurant. It took over 25 minutes to finally receive our order, which was missing our son's cheeseburger, and the best part of it all was that we got to sit and watch the employee literally "lean" on the window as well as turning his back to us and "lean" on the machines, all while walking through food on the floor! Needless to say, we threw our food out and won't be returning! read more

Burger King - Notice the garbage overflowing, along with fries all over the floor, and the employee, working hard at holding that machine up! - Burgers Near Me - Redmond, Oregon

Wow, $15.00 now for a large double burger meal. They don't list the prices for upsizing that I saw. Be cautious when they ask if you want to. read more

Bravo! In a day and age where we seldom get noticed, much less any level of customer service, I was delighted with the service I received from the young man working the drive through tonight (Jun 19, 2022) at about 8:00pm. Wasn't anything special in my order really. He handled it with politeness, professionalism, intelligence and good business sense. I believe he will go a long way in his world. I'm sorry I did not get your name. read more

This store is disgustingly dirty I went through drive through and just looking at the window and inside the store it was so gross I didn't even want to eat the food. Then I went inside to use the restroom it looks like it hasn't been cleaned for years. read more

Watched the car in front of me leave without food after they honked and yelled trying to order. Waited 6 or 7 minutes at the order mic myself honking and calling. No response. Drove up to the window. Employees saw me and ignored me. Finally came to the window with a bag. Told them I hadn't ordered yet. At this point there were 5 or 6 cars now behind me. Told me I needed to drive thru again due to company policy not allowing orders at the window. Explained that they didn't respond to me before. Looked at me, said,"sorry" and slammed the window shut. I will not be back. Tried to complain on the corporate website. They wanted me to pay $5 and speak to a "lawyer". What a ridiculous mess! read more

This is another fast food place I've never actually gone inside to order/eat but have been through the drive thru a few times and have never had any issues. I admit... I'm more of a McDonald's type of girl when I am gonna go with fast food, but BK has the superior chicken sandwiches so when I'm feeling like that, I'll stop here. Never been stuck in too long of a wait and always got the food I was expecting. I don't recall service ever being less than friendly either. If you know you like BK/are ok with fast food, this location isn't bad! read more

Second time in a row that they messed up my order! Is it that hard to read and put the correct ingredient on a breakfast croissant! I've had to go back twice to get it fixed after I got home! Guess they just hire anyone these days. read more

Customer Service was SLOW! One customer in line when we walked in Just Waiting For His Food" We both used the Bathroom! The toilet seat was Black! Needs to be replaced! Then stood in line waiting to place our order! For 20 mins! The 3 employees running the front are all just catering to drive-thru! 5 more walked in just standing there waiting too! So we walked out! With the 1st customer still waiting for his food! Went out to get into drive-thru. After about 15 mins we moved 1 car. Had to wait another 10 minutes to be able to leave drive-thru to go to McDonald's 15 mins to eating! read more

The food is delicious most of the time but one time I ordered Chicken nuggets and they tasted Burnt and old, like they used 10 Year old oil. The service is a 3-4 star rate. They are nice but one time a lady there was impatient and aggressive. I also ordered a cherry slushy and it was melted. read more

I know, I know, I know... I can't expect much from fast food restaurants. But shouldn't there be at least some standards even for fast food? I think so. I swear this must be the location where Humpty got busy in the bathroom...yes it was that bad. Aside from cleanliness issues, the food was below acceptable fast food standards. I mean how do you burn chicken nuggets? And shouldn't the bacon on a bacon burger at least taste like bacon rather than dried out jerky? Thank god I was only visiting from out of town and will NOT be returning. read more

I should have known from the door handles this place was gonna be dirty. No floor mats on a wet snowy day. Onion rings were not fresh they keep them like the fries.....cooling under the lamp. read more

Worst burger king I have ever been too so can see why ratings are low. Twice now we have ordered whopper meals and even the meat is cool to the touch so when they put condiments on and put it on cold bun guess what. Last time both manager and sandwich maker said it was not cold because it was 121 degrees. As a customer I disagree and will not go back. This restaurant really needs a visit from quality control!!!!! read more

I just went here for food and the drive thru workers were just really rude and impatient.

dude in the drive thew a bihh fr his ahh forgot my nuggets and gave me the wrong thing he opp fr Shi took 30 mins for my food too food was mid asf too get that foo fired Omm read more

This was the worst experience! Went in to try the new chicken sandwich. The overall,experience couldn't have been worst. Took 25 MINUTES. to get through DT during lunch. DT filthy dirty menu boards old and out of date...cluttered. Landscape and coral looked totally neglected like for years now. Still debris left over from winter. Service was terrible. Only one person up front including DT. Her attitude was terrible. No greeting, no Thank you! Sandwich was old and cold. Chicken patty was dry. Really would have been a negative 3 stars! Shame on them for wasting my time! read more

This burger king sucks. Slow service...always messing up orders..crew that doesn't care..and managers who care less than the crew.

This has to be the best Burger King ever the man manager Eric I believe was so professional and personal with customers and his crew wow Burger King hopefully your paying this man the money he deserves especially since he's doing your name like it was his own don't see this in today's generation read more

We ordered 2 whoppers and a large fry... they would not let us get the 2 for $5 with 2 whoppers, even though the ad says "mix and match" so that is deceptive. The gal also said the 2 for $6 deal was over.... so it ended up being over $15 for our order! Then since one whopper was ordered with mustard only and the other was ordered regular, of course that was too difficult and both came with mustard only. When I brought mine in to get a new one, I waited while they sold a gentleman at the counter the 2 for $6 whoppers. Finally I just left without my whopper because they kept waiting on other people and the gal even blamed the mistake on the machine. I don't work at BK, but even I know that if you have separate requests on a burger, you have to put it into the machine separately or it will tell the person making it to make them both alike. My bf started to go back through the drive through wanting to get me my burger, but then the gal was argumentative again about the situation and us being charged more than the other customer in the store... she clearly did not care about customer service... so by then I felt like I didn't want to risk having my food compromised by people who are not professional so we just left without it and went to Taco Bell. This is the worst BK I have been to and the people need to learn about customer service. The place has a dirty feeling anyway so I won't be going back. read more

While sitting at the drive thru window, I witnessed one of the male employees mixing Milkshakes. He didn't have any kind of lids on them and was using his hand on top to keep the ice cream mixture in the cup while mixing. He would then wipe his hand off on his pants and start a new one. When I brought this up to the girl working the window, her response was "yea, we ran out of the dome lids". Well use a glove then. She just didn't see the problem. This guy probably didn't even wash his hands after using the bathroom (probably just wiped them on his pants). Beware!! read more

Went thru the drive thru window so i didn't know that there was no tomato on my Whooper's until I got home. If the cashier would have told me that they were either out of tomatoes or too cheap to purchase them, I would have ordered something else or asked for a discount. I don't like my french fries unless I dip them in their zesty onion ring sauce, which they were out of, so I didn't appreciate my BK experience. read more