I brought my truck in to have two front tires replaced, and after being told the work was complete,…read moreI got in to leave and immediately noticed that both front TPMS (tire pressure monitoring system) sensors had been damaged. On top of that, one front tire had 65 PSI and the other had 85 PSI--well above the recommended pressure for my truck. This is completely unacceptable. I spent well over $1,000 today, and I expected my vehicle to be returned in proper working condition. Instead, I was given a truck with damaged tire sensors and dangerously overinflated tires. After spending this much money, I should not have to inspect and correct basic issues before safely driving my vehicle away.

Hi folks. Time for hard facts based upon my own experience. I have used Discount Lire in the past…read more Would I recommend them to notice buyers? Never. Would I recommend them as a place for tire repairs like punctures? No. Why? They are deceptive. Deception means they may be telling truths based upon their corporate structure and corporate ethos, but that is not the objective truth. Today my sons car had a small puncture within the tires thread groove, about two inches in from the outer side wall. By any other tire shop this is well within the repar zone. Punctures on sidewalks are unsafe to be repaired, thus objectively "non-repairable." At Discount Lires. if you are a rookie driver and know too little about car repairs, tires more specifically, their techs will use a ton of chalk outlining around the hole to include areas extending over the sidewall. The chalk is not the hole. The hole is where the hole is and no matter how big your outline is drawn, it did not move the effing hole you shiesty, grifting sobs. ( Do not pardon my French, as that was English slang, not French). The tech said it was non-repairable. This is called a lie. Had he said by Discounts internal standards it is non-repairable, or "we do not repair tires when..." that would be the truth, but to say it was non-repairable means by any tire shop, and that was a flat out lie, a misrepresentation of the truth, and another 10 miles of lie. So just say "we can't fix it, but truthfully another shop can safely repair this." Be honest because not all of us are nubies. I took it to my normal shop, Kings Custom Wheels and Tires. They love selling tires as well, but they also repair tires if it will be safe to operate on. Safe enough for their own family members they love, not the oddball they don't care for. Kings took the tire apart, placed a patch on the inside, badabing, back on the road. No lies, no shiesty upsell pressure as with Discount Lires. Unless your back is against the wall and you have no other alternative, skip DT. They are trained to do whatever it takes to upsell a new tire over a repair. It's insulting because those of us more knowledgeable know they're lying and taking advantage of what others just don't know. Sad thing is, they are pretty competitive where new tire pricing goes. But if you lose my trust in one area, you've lost it all around. I'd pay another place a little more for honesty, than a cheaper price to a dishonest business. My values aren't for sale. Picture is the remnants of chalk post repair. They lied. A half truth is a whole lie. Had the hole been inside that chalk that remains, I'd agree. It wasn't even close. Scammers. Update* See the Customer service reply? It contains a link to make us think they care... aweeee. It's a link to fleet services requiring a log on. That was provided so you, the reader, will assume they made an attempt to rectify the matter. Turns out that's a new layer of shiesty. Glad I still had time to update. Thanks for more lies Lynn. Others can try the link you posted. Geezuss Crise you guys are shady.

I have been coming here for the past 15 years and never once been disappointed with the knowledge…read moreand skill they have I plan on next 15 years be no less

Had a screw in my tire, they patched it and had me back on the road in 10 minutes. Nice folksread more

I've been in a couple of times and every time I'm here they do an amazing job. I don't know if I…read morewould trust anybody else!!

My husband and I love this place. The owner is super nice and we have purchased tires, had our…read morevehicles aligned, and gotten tires repaired when they have a screw or nail or both in them. I live in Southlake and it's a tiny bit of a drive but so worth it when you know you won't get ripped off like the big chains!

what an amazing team! they were polite, explained well, and treated me fairly…read more even tho, I didn't get serviced there they made everything! STRESS FREE.. gave a full diagnosi, helped me with a plan, and were overall amazing! From Cobb

Definitely not stress free!!! Paid for 2 diagnostic to no avail!!! Had my vehicle fo 9 days. Will…read morenot recommend as long as manager Ceasar Medina and technician Nat are there! Store #12 Horrible service

Very great trustworthy people. I came in with a blown out tire and they were able to help me right…read moreaway. They were very upfront and educational. I really appreciate the service here and will be returning.

Great service & fast , quote me cheaper then any other places . They was the only one that had the…read moretire I needed

They were honest with the issues I had with my vehicles. Brought my 2007 Tundra and they personally…read morewalked me thru to show me the issues and showed me the cost and that was 2 years ago. Now I'm bringing my sister's vehicle in and they did the same service, showed me the issues, visually saw the prices of the parts and calculated the labor. I've brought my 2025 Camry as well for quick tire services as well. They have been very efficient on time with me. Overall great service

Had new brake pads installed weeks later hearing lots of noise when braking. Took it back and owner…read moreblamed it on the brake pads, so I said ok pads are under warranty manufacturer wants you to show them the damage pads for warranty and that it's not poor installation/service. Owner redid the brakes and no noise but do have a deep scratches on one of my rotors. He likes to work fast and make too many mistakes. Owner was mad that he couldn't prove it was the brake pads and in fact it was his service that caused the problem/damage. I didn't have previous issues with the brakes just doing routine maintenance. Highly regret trusting this guy!!!

I would like to compliment Evan from the Discount Tire on the snow in North Richland Hills 76148 I…read morestopped this morning to get that tire pressure checked and he happily checked on my tires put air them explain to me what I could do did they had free repairs on tires and he was very kind his name is Evan he said he was a manager and only part-time and it was so hot outside 106° and he was out any kind of hesitation was there and stood there to discuss everything with me I thought he was beautiful brilliant and he did an excellent job showing how Discount Tire can take care of everybody anywhere just come on out they'll see you thank you Evan you did a great job and thank you Discount Tire for him such beautiful employees have a great day

I was able to discuss my vehicle tire needs and expectations ahead of time and was able to get the…read moreright tire for my vehicle. Jacob was very helpful is suggesting a good tire for my driving. I am extremely happy with their customer service and support. I scheduled an appointment for the next morning. They got me in and out in the promised amount of time. Job well done.