I just had my motorcycle towed to my house and i could not be happier with the service Cachola provided. I was greeted by a pleasant and professional staff member or owner, I'm not sure. But the service was on point. Thank you for a great job. read more

Very professional, friendly, and wesome pricing! They charged me only $85 whereas other towing companies charge $150-$200. Would definitely recommend them! read more

Early Saturday morning - this was the 4th place I called & was definitely the friendliest & most helpful. They were also extremely quick to respond. Colbert towed my vehicle & was very helpful & courteous. I thought for sure it would take me all morning to tow my car... that was definitely NOT the case! This guy was quick & awesome! Quick, Courteous & Friendly Service!!! That is definitely worth 5 stars!!! read more

Highly recommended. Driver was prompt and knew what he was doing. Towed my vehicle to the dealership and took care of everything without me having to be there. read more

Needed to get my 1992 Chevy 4x4 from Hawaii Kai to Kalihi area to the auto shop for some work. Standard tow truck just won't do with the big tires. Called Bernie at Cachola Towing... she assured me she would take good care of my truck. True to her word she showed up exactly on time, loaded up the truck with tender loving care and took it for a sweet cruise to town where we unloaded at the auto shop very delicately all in perfect condition. Would recommend Cachola Towing for flatbed service any day of the week. Mahalo Bernie! read more

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It was 6 pm and my wife's car wouldn't start and we were on a military base and only had an hour and a half to get it to a car dealer before they closed. Time was critical because if couldn't get the car towed to the car dealer by 7:30 pm, we would have to tow it home and then we would have to tow again to the dealer the following day. Cachola's was the third towing company I called because the first two whom I was familiar with just couldn't tow. Bad timing, but, Cachola was recommended and they stepped up immediately. The lady who took my call was on it in a flash and Lambert, our tow driver went through the process for a pass to get on base and we had the car at the dealer within an hour of my calling Cachola's. Superb service, I'm going to recommend them to my contacts. read more

Awesome service. They towed my truck from Ewa to Lex Brodies in Waipahu. The driver was very careful and even added the additional support needed to transport my vehicle safely. Felt kind of bad because it was hot this day but the driver took his time and made sure everything was done right! read more

Got stuck on the side of a really busy fort weaver evening where it wasnt save to be on the side. Got towed by Cachola towing for a great price that didnt feel like I was being ripped off like the other two company that quoted me 125 just to hook up then 5 dollars a mile.. uh.. you're stuck on the side, what makes you think everyone has that kind of money... thank cachola towing. Will definitely refer them read more

Would give zero stars if I could!! Broke down tonight and needed my car towed home. Called to ask how much it would cost and was given a price. When I asked if they offered any discounts I was told "the price is low enough and if you don't like it you can FU**ING shop around!" Then she hung up on me. Will never use their service and will be spreading the word of mouth! Maybe they have good service but with a receptionist like that they are definitely losing business. read more

My vehicle broke down at the Costco Waipio Parking Lot; due to the cheap rubber grommet breaking on the vehicle shifter to the linkage as used on all makes, models, Asian, German, French, etc, brands of "Modern" Vehicles (all after 1999 to current); the vehicle would not shift from "Park" (cannot start engine) into "Reverse", "Neutral" (cannot start engine) or "Drive". I then went inside Costco Waipio and asked for a Telephone Directory, they had none. They were helpful in looking up which Towing Service is Recommended (Highly Rated, Great Reviews). Thank You Costco Waipio Customer Service, Susan (spelling?). I called all of the Highly Recommended Towing Services and was either told, "Too Busy", or "Leave A Message". One even told me they were having a Party (name of that Highly rated Towing Service withheld). They did not want to help. Finally, I contacted Bernie of Cachola Towing; Bernie said in a few minutes a Cachola Tow Truck should arrive, and to give her a Call Back Number just in case the Tow Truck Driver cannot find me. Colbert arrived and found me in the large Costco Waipio Parking Lot with no problems; within minutes my vehicle was properly ready to be towed to Mililani (I know from having Recovered Vehicles working for a Chevron Full Service Service Station, including Towing, Repairs). Colbert took the time to avoid hitting the many speed bumps to minimize any additional damages (front lifted, making rear lower). With skill Colbert then lowered the raised front then backed my vehicle uphill into my house's garage without damaging the low rear end (I have had other Towing Services damage my other vehicles gas tank, muffler, tail pipes, etc. doing this maneuver). The next day I took apart the entire lower dashboard, arm rest, center console, and yes, the linkage came off the shifter, due to a cheap $1.00 rubber grommet as the only thing holding the linkage on the shifter lever (no metal retaining clips, cotter key, washer(s), etc.). The Dealer wanted $300.00 for the entire linkage cable and refused to sell me only the $1.00 grommet, and quoted $200.00 Labor. While I was doing this (Repairs) Bernie of Cachola Towing called to find out how I was doing; no Towing Service ever called me before to sincerely ask how I was doing, I was surprised. Bernie also explained why the other Tow Services refused; as afraid of getting robbed by responding to an "Unknown" telephone number (think about that; not many people are or should be "Repeat Customers" as "known telephone numbers", many are "First Time Customers" as "Unknown" telephone numbers); also Costco Parking Lot being crowded and well lighted the Towing Services should not be afraid of being robbed (plus there are usually one or two Honolulu Police somewhere at the Costco Parking Lot). Thank You Bernie, Colbert, Cachola Towing Service. ***** Five Stars Customer Service ***** Five Stars Technical Skills ***** Five Stars Pricing, Value (Charged right amount; short distance Towing, Affordable as Advertised) read more

Got stuck at the gas station and needed a tow in Ewa. I was amazed how quick Cachola showed up maybe I waited ten minutes. Bernie was super quick and professional and cones with the Aloha spirit. Not that I wanna get stuck again but if I do.. Cachola is at the top of my list. read more

I used this service after getting towed off the freeway by the free towing company. They were quick on the response time and price was less than what they quoted me over the phone. Hopefully I never need them again, but if I do, I saved their card, I'll use them again. read more

Awesome experience in a crappy time. Super fast to come and help. They have the right equipment for the job. The tow truck was modern and impressive. Good conpany for the drive home in traffic, too! Thanks!! read more

Today I got my car towed by Bernadette Cachola and she was great. Super friendly and super cool. She hooked up the car super quick and less than 30 sec. and we was rolling. Price to hook up the car is $60 plus you pay per mile. Let's just say she took care of me like we were best buds but yes I still had to pay. She was professional, courteous, and polite. She even saw a friend stuck on the road before arriving to me yet still came to my rescue. I would recommend them to my friends for sure. read more

I was very pleased with their customer service and we're very professional...the Tow Truck driver too was very courteous and done professionally...I will recommend your company to ALL my friends, relatives,and neighbors the good job you all do. Ty so much for towing me home. You've got a customer for life. read more

Called a different company first and he told me my truck was to big for his rig, so he referred me to ca hola. They were great. They took maybe 20 minutes to get to me, 10 minutes to hook it up and took me to a shop. They had friendly service and good pricing, I wouldn't hesitate to use them again if I need. Highly recommend them to anyone who needs a tow read more

Out for a Sunday ride on my motorcycle. Took a break and the motorcycle refused start when it was time to leave....weak battery. Called my insurance carrier and they dispatched Cachola Towing who arrived 15 minutes earlier than the estimated 45 minute wait. The driver hooked up a power pack and was very careful not to scratch the paint on my motorcycle gas tank in doing so. The motorcycle started right up and I made it home without further incident.. Quick to respond, efficient, and courteous...can't beat that. read more

I was stuck out in front of the Kapolei library with a car that wouldn't start at 8:30 a.m. on a Tuesday morning. After calling 6 other leeward tow companies who either refused to come out or couldn't come out for hours, Cachola came to the rescue right away. I should have called them FIRST!! Mahalo for the speedy pickup. read more

From this day forward (and I've been towed many times before), if I ever I need a tow again, I'm calling Cachola Towing. I was down in the dumps and things just weren't going right only to compound the problem with a tire blow out and I'm cussing cause I'm gonna miss my appointment. To my rescue came Cachola. She's great at human relationship, calming me down, cheering me up, and affordable rates. Cachola Towing....you got me for life. read more

Normally, people do not a write good review about a towing company because usually we are in the wrong. But today I broke down on my Motorcycle on the side of the H2. Cachola Towing came to pick me up. The truck operator was legit. Meaning she was just a all around nice. She took me to the bike shop and also help charged my dead cellphone, so that I could call someone for a ride. If you need some towing services contact Cachola. read more

This local family owned towing company is awesome. I have used their services twice and both times I haven't been disappointed. They are fast, affordable and friendly. Definitely recommend them to my family and friends. read more

There I am, broke down in Waimanalo, a good thirty miles from where I had to be. I decided to call Cachola Towing. I had seen them around town and liked their web presence, which seemed totally professional and ready to help. The dispatcher was kind and helpful and I got an appointment for a pickup and then waited. Then my husband calls me. Tells me to cancel with Cachola Towing and call this other guy he knows. I did what he said and cancelled, but when I called the other guys they sounded totally shady! They changed the price they quoted my husband and I felt uneasy about them. I did not want to do business with them at all no matter how stranded I was. I felt like they were out to take advantage of this lady. So I backed out and re-called Cachola Towing. The dispatcher was a little irate that I had cancelled only moments before, but now I was calling back. She told me about how bad traffic was due to an accident on H1 and she did not want to send a driver out in it. She suggested I call someone on the Windward side. I said ok, hung up and I tried that. Result: No answer, and one voice mail from the four guys I called in Kaneohe and Kailua. No answer from the Honolulu guys either. (Note: this was peak traffic hour on H1- between 2 and 4pm.) Almost an hour later, I looked at my phone and checked traffic. Google said the accident on H1 had cleared so I thought I would give Cachola another go. I called and the same dispatcher answered. Boy oh boy, she reminded me of every stern Auntie I have ever known on the island. She said she would send her brother out "but don't cancel this time!" I was groveling by now: "No please, I won't cancel. Please send him. I'll be here!" Turns out I was right about this company. Professional and fast. Clean and courteous. No nonsense and trustworthy. And best of all, I don't feel taken advantage of. So Cachola gets much praise from this damsel in distress! Thanks Cachola Towing, your my first go to from now on.... Just like I thought, no thanks to my husband!!, from now on! Aloha and Mahalo. Tina S. read more

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I got a flat in my Miata that is super low to the ground so I needed a flatbed. Cachola was literally the only towing company able to come and get me. They were extremely professional and got my car to a repair shop on Schofield. Wish I could give more than 5 stars. Arrived on time and got me out. read more

After waiting almost two hours for another towing company, I called Cachola Towing. They showed up in 15 minutes! Plus they charged $100 less than the other company's quote. Awesome customer service!! Best tow company ever! We will always refer everyone to this company!! My husband was so impressed, as soon as he got home, the first thing he said was "Cachola's the bomb!" and then fervently urged me to post this review. Much mahalos Cachola Towing!! read more

This is why I live in Hawaii. This is a family business that is out to help others. I was stranded in a dark lonely place on the North Shore of Oahu and this company came when others didn't want to come so far and take me up a steep winding road. Friendly and kind were these warrior women! I appreciate their comforting acceptance of an auntie from Pupukea. Love you guys! Mahalo for the rescue! Diane P.S. Not Diane B from San Francisco lol from Pupukea read more

My car wouldn't crank at the gas station this morning, and Cachola was referred to me by another towing company. They were so fast and the owner went out of her way to assist since my situation was a little complicated. On top of it all, they were less expensive than all the other towing companies around. I'm still floored by their awesome service. They truly made my morning better. read more

My auto mechanic referred me to CACHOLA TOWING & I called to schedule a tow a few days in advance, to pick up on a Sunday afternoon. Spoke with Ms. Bernie who was courteous, friendly, & accommodating. She quoted me a GREAT price (lower than what I expected to pay), & arrived for the pick-up, on-time as scheduled. I appreciate the Awesome & Reliable service ! MAHALO ! read more

I've just had my car towed last week by another company and thought I had the problem fixed. Today I found out otherwise as I needed another tow. I got a referral for Cachola Towing from another company I had called who were busy. Cachola Towing arrived pretty quickly. It was a two person party team. They weren't the quickest, though, when it came to hooking up my car. I've had a couple of tows before so I've got work to compare to. This didn't bother me much. The ride was pretty quiet. Usually drivers like to make small talk. This was different with Cachola Towing as they were more on the reserved side. They were friendly, though. Again, this wasn't a big of a deal for me. The reason behind this low rating is the rate at which they charged me. The tow I had gotten last week with another company costed me about $170 for an off-hour tow with a dolly for 12 miles. This tow with Cachola costed me about $127 for 4 miles with a dolly. The guy who had referred me said that they charged fairly. It's actually a rip off if you ask me! read more

Besting Towing experience I ever had. Tow driver awesome personality. Keep up the good work gang!!!!

Prompt, professional, and affordable! There are plenty of shady towing companies on island... Cachola is the aloha you're looking for!

The fact that I can't give zero stars makes me upset. Unprofessional, rude, and over rated.

Exceptional Service! I called 6 other tow companies for assistance and was told they were either unable or unwilling to assist me. I even had one company take all my info and then refuse to service me when I told him I only needed to go 4 miles. Needless to say by the time I contacted Cachola I was irate and prepared to be rejected again... But not with Bernie and Cachola. She sensed my irritation and told me she wasn't sure she could get my vehicle on her flatbed but that she'd at least come by and check it out. 10 mins later Bernie showed up in her perfect clean uniform and a smile. Moments after describing the problem she was on the ground under my vehicle trying to solve the problem... getting filthy even though she couldn't guarantee a tow.... but of course because she is awesome, she did solve the problem. She was able to see that despite the tranny issue the wheels were indeed free and the vehicle was towable. She pulled the vehicle onto the bed and drove the short distance to my home, she made pleasant conversation the entire ride. Her truck was spotless! Not only did she take my vehicle and I to my home but she also helped us push it into our driveway after it was off the bed. She then offered a couple of suggestions for what the problem might be. The hook up price was also lower than any of the other places I'd contacted with our total coming to less than some hook up fees! Bernie genuinely wanted to help us and made a point of doing so. You can't ask for more when it comes to customer service or professionalism from a tow company. Call Cachola they'll help you! Much Mahalo Bernie... you restored my faith in customer service. read more

Lost my car keys and needed to have my car towed from Aiea to the car dealership in Kaneohe so they could create a new iKey for me. My insurance company gave me a list of 6 towing companies. I called the 1st and they were all the way in Waianae! That towing company told me to try calling Cachola--so glad they did! Bernie at Cachola was very pleasant over the phone. She asked where I was, offered to meet right away, and gave me what I thought was a great, affordable quote for the distance I was asking her to tow. I explained someone else might have to meet her instead of me because I was sick and she didn't give me hard time. I ended up having to come along in order to pay for the services at the dealership. She was very patient while waiting for us to meet her where my car was located and when we finally met up with her, she was all smiles, extremely pleasant and such a joy to deal with. She was so quick! When the car reached the dealership, I walked out to thank Bernie for her help and she in turn asked to make sure I was okay and HUGGED me goodbye! If you're looking for a tow company that will NOT add to your car stress, call Bernie. She'll take care of you with her Aloha Spirit. Mahalo, Bernie! read more

Thanks for the ecelement service as always my expedition made it safely to ewa beach and I'm sure my grey 93 Toyota 4x4 Will be safe with u guys tommorow THANK U read more

Family business , Excellent service, honest and caring, I would defiantly use them again, Mahalo

So my transfer case blew coming down h3 last night. Using my unnamed insurance company I requested emergency roadside assistance that contracted another unnamed towing company. This occurred around 545pm. After hanging up on me when I called to see why I hadn't been picked up 45 min after the 45 min they told me it would take to come get me, they refused to answer any calls from me or my insurance company from then on. So its 900pm now. After getting off a lengthy conversation with the insurance co. saying they found a tow co., not 5min later Bernie, the owner, calls me and says she'll be right there! Talk about an awesome lady! I sat there for 3 hrs dealing with another company's BS and less than 5min after my insurance tells me they locked on another contract she calls and says she'll be there in 45min. After hearing that I was honestly hesitant at believing I would ever be picked up, but not only was I picked up, but she was there under 30 min!. I was so pleased with her and her company that I insisted on using them this morning again to get my vehicle to the shop. From now on if I need a tow or in dealing through insurance, I'll be insisting on working with Cachola! read more

Have used them twice a years apart and outstanding service! Both times when other tow companies said "No" (or worse, didn't even call back to respond to messages) These folks not only said "no problem" They backed it up! Driver was on time as promised and great communication before during and after the job. Bernie is awesome and I can tell this company will always be successful! read more