I've tried Cactus Cafe numerous times just to give them a fair shot. Unfortunately, the time has come and the location requires a review. I'd like to start by calling to place an order ahead of time.... I don't think the employees have ever once remembered that they placed me on hold. 11 minutes on hold, I have to hang up. This location has recently gotten rid of their hot sauce selection & no longer carries the bottles of cholula sauce that they used to. If you order a lunch special with a side salad, expect nothing less than shredded lettuce, they don't even supply actual salad size lettuce anymore. And if you order a refried bean burrito, prepare for bean soup wrapped up in a wrap. It's not actual solid refried beans. It's unfortunate because the location used to be pretty good and has vastly gone downhill. Save yourself the time, and get a burrito elsewhere. read more

Really creative decor, really nice staff, and great food! I've only been here one time before, but I forgot to post my review about it. They have a really extensive menu with many options. We ordered the arroz con pollo, the half ribs (it came with 3 sides, we choose the refried beans fries, and jalapeno cornbread), and the veggie burrito. We also got the homemade lemonade as well. They have these cute tables with checker boards painted in the middle with with game pieces available at the counter to borrow to place checkers or chess. They also painted the interior decorated with flowers and windows that make you feel like you're in South America! Cactus Cafe is not a full service restaurant, but the cashier or someone else will bring you the food you ordered to your table. Our food was prepared fairly fast with generous portions. The arroz con pollo kind of reminded me of paella. The rice was moist mixed with chicken and veggies. It also came with their homeade yellow pepper sauce (don't mistaken it for queso). The ribs were what we expected, it was interesting how they just put the ribs on a bed of fries though, it made them soggy. I wish I could give them 4.5 stars, because the only drawback was that the refried beans were really watery and bland. The cornbread though was really good, crispy on the outside and soft in the inside. The vegetable burrito was good too for what it's worth, I suggest adding various hot sauces they have available. We left content, and very full with many leftovers. read more

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Super great food for an amazing price; friendly staff that know how to keep the line moving. Small place but enough room to dine in.

I'm not too sure why the queso recipe has been changed. Every time I'd order from Cactus-Cafe, the queso was a must-have. My last ordering experience wasn't one of the greatest. I walked into the restaurant, picked up my online order then started to head home. As I sat down to enjoy a wonderful crispy chicken burrito along with my chips and queso, I was pleasantly surprised to see the queso had a new consistency. I took a wonderfully salted tortilla chip and went in for the dip into the queso. The queso practically slipped off the chip. Weird... I went in for the kill on the chip and my taste buds were taken on a different course than expected. The queso was ruined and so was my day. I'm so very upset and would like to have the original queso back so I can feel whole again... Thank you. read more

Love this place, a great variety of Latin food! Delicious chicken a favorite of mine and the vegetable side is so savory, I would challenge anyone who dislikes veggies to try them Reasonably priced, pleasant clean atmosphere and prompt service I give the experience 5 stars read more

One of the first reviews I've ever felt the need to go and update because of such drastic changes. As unfortunate as it is I really feel the two stars is more deserving than the original review. I have been here 4-5 times in the last few months and each time has been nothing more than "eh". The quesadillas we got last week were actually laughable. Literally a pinch of cheese and a teaspoon worth of protein on both. I've seen kids quesadillas more filling than these. The burritos I've gotten have all been 80% rice, 20% good stuff. On top of the food quality's downward spiral the prices have gone up by almost $3 on burritos. The prices do not match what's posted online when you go to the store, tonight the staff was as friendly as Ebenezer Scrooge around Christmas time dropping more F bombs than I could count. Just completely unprofessional. ON TOP of all that...my fiancé was lucky enough to pull a hair out of her cold quesadilla. And I was graced with (what I think) was a sharp bristle off a brush or some sort of stripped pipe cleaner in my burrito. Quality way down, prices up....and I'm out. Not planning on giving much more business to this place. Back to Mexican Grill we go. read more

Ordered a chorizo burrito from this place. Burrito was mediocre. Ingredients were barely warm. Mostly rice. Chorizo was way too salty. I'd ordered from this place once before back in January and thought it was nothing special but decided to give them another shot. And now at 1:45 AM I am sitting on the toilet with a very bad case of the runs. Eat here at your own risk. read more

Great food!!! Food is always hot and fresh. Great portion sizes. I highly recommend this place.

Food taste great and they give really good portion sizes! Definitely would recommend!

I ordered a burrito and nachos with meat to be delivered. No meat for the nachos in the order. Scratch this off my list when ordering for delivery. The carne asada burrito was somewhat enjoyed by my coworker! If they had not forgotten the meat for my nachos, they would've gotten 4 stars. This was just a big inconvenience because if I wanted to leave my office to get food, I would not have ordered for delivery. read more

I ordered a salad through DoorDash and immediately called the store to make a change to the salad. The young lady who answered the phone, assured me they would take care of it. The salad arrived at my house completely wrong when I called for help, the girl told me to complain to DoorDash and just re-order the salad and we will take care of it on our end I ordered the salad for a second time and it came incorrect again. I called the store. The young lady was not helpful at all. She put me on hold for over seven minutes they picked up for a few seconds. I could hear them laughing in the background and told me there's nothing that they can do they recommended that I call DoorDash and get my money back through them read more

Friendly service with a smile and delicious food. I have eaten here many times and especially enjoy the bbq rib taco. They have tasty homemade chips and salsa that pairs quite nicely as well. I will definitely be back. read more

What can I say other than OUTSTANDING food, my favourite being the Jack fruit but I love everything else too. The service is first class, we have our laughs with them whilst queuing which is cute but they work so fast and so hard. Cant fault anything and pls pls pls keep it up x read more

My old review is below but I'm sick of giving them chance after chance, for the money you should go elsewhere, this place has the smallest tacos and the least exciting filling (the little that goes in) It's underwhelming. Read on but know it's an unimpressive place. Huge menu Which I'm looking forward to exploring some more, the carne-assada is decent, the smoked pork Is not my cup of tea, and the BBQ smoked brisket was the best out of the three. A bit slow but very busy; friendly staff and competent for the most part other than the girl at the register. Decor works and atmosphere is what you'd expect. Huge menu, big flavor, small burritos-- for the size of these things they don't match up in price with their competition. I will return for more exciting options Which almost seem endless. I've been back a few times and I've gotta say it's always sort of a... underwhelming feeling. I doubt I'll go back for anything other than the chicken and corn chowder which is actually pretty good. Everything at cactus is a bit over priced, and as I said, underwhelming the chips and guac are super weird and gross, the rice and beans aren't much better, the tacos are small for the 3-4 dollars with little filling and less excitement. no range of flavors really. You wont leave here with a full belly or a full wallet. your nest bet is to go on a weekday and get the lunch special, otherwise, skip it for sure. read more

The night manager (which is a heavy set white woman) treats the other employees rudely. Plus the wings are undercooked; you can see veins & blood when you take a bite Gave it 2 stars bc the prices are decent read more

So mad I didn't take any picture but everything was sooo good! The staff is fantastic. So helpful. They get everything right even with large orders. The street corn salad is Soo good! I love the steak taco extra chipotle sauce. Their yellow and green sauces are yummy! My kids love the tacos and the grilled chicken nachos. It's a marinated diced chicken and it's Soo good. Im obsessed with the soup and love the sangria to go! To be honest I didn't like this place in the past but they are rocking it now. Run don't walk and give them a try. read more

If there was a minus 10 I would rate this place that! I place a order on Uber Eats and the restaurant did not include my Utensils So called asked them if they can send me some the lady who pick up the phone said I can't help you with that ! So I asked for her manger who was instead Being accommodating to the customer who clearly not at fault he to argue and be rude raise his voice ! I mean really ???? Horrible no wonder the staff is rude he probably is rude to them too no professional leadership here ! Poor Poor service & the was food ! Never again ! Don't waste your $$$ read more

Great food with great service. Love their food and very affordable. Would highly recommend them.

Love the food and service here! We like to get the enchiladas which are delicious and Mondays they do a buy one get one. The rotisserie chicken, tacos and burritos are also amazing. Can't go wrong. read more

Good late night food! With specials after 11. Burritos are large and packed definitely worth it and I love the chips and guac read more

Delicious food. Went Fri, 9/2/22 for lunch. The man taking orders was pleasant, efficient, & also wiped down tables. Food was very good. They have lunch specials - with bigger than expected portions. We will return. read more

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Theres not enough good things to say about this place. Food is ALWAYS generous servings, super fast pick up no matter how busy they are. Nachos are the best ones Ive personally tried. Great deals - after 10pm burritos/bowls are 5bucks! I almost wish i never tried this place bc im now addicted to nachos which isnt helping... read more

Very cute little tex mex place. They have awesome burritos, my favorite being the beef one of course, though I've tried the fish and shrimp which were just okay. Their house salad is awesome but only if you get it with chicken. I tried a shrimp one and it was underwhelming! They used cheap low quality baby shrimp which is a no go for me. Do yourself a favor and come here after 10:00, burritos are $5! read more

Cactus Cafe Tex-Mex - Tex-Mex Near Me - Medford, New York

Amazing and so colorful, corn chowder soup is a must ! And the steak quesadilla was amazing

I'm never one to complain, but ordered two nachos tonight through doordash. I was expecting the order to look just like the one I picked up last week, with the nachos, cheese , pico, salsa , sour cream & meat all packaged together. To my suprise , we got plain chips and like 10 separate containers of all the toppings. So I basically paid about 20$ to make nachos myself? I called the store, I tried to be as pleasant as possible and the girl on the phone was really rude. She said they do it for all to go orders. When I mentioned I picked it up last week and everything was put in one container she switched up the story and said it was only for door dash orders. If this is a real policy ... it's a waste of plastic and maybe you should hire customers to make the food since I basically had to tonight lol read more

Cactus Cafe Tex-Mex - All the containers - Tex-Mex Near Me - Medford, New York

I'm typing this from a food coma due to their lunch special. A chicken quesadilla, a pea soup with bacon & a soda came to $9.50 - which I consider a pretty nice deal; especially considering the portions. I threw in some chips - cuz YOLO; I love great house-made tortilla chips. The chips were good of course - but they were completely unsalted which was kind of strange. This is a solid 3 1/2 star place - as I've had some things over the years that have been pretty good, and others that fell short. Service here isn't the best, but the decor is nice and it seems to be pretty quick if you call your order in ahead of time. Since this is close by my office, I'm sure it won't be the last time I get lunch here. read more

Cactus Cafe Tex-Mex - Chicken Quesadilla- half eaten - Tex-Mex Near Me - Medford, New York

I want to start by saying I love this place. The Aesthetic is fun and vibrant fast service. Food always taste great. I'm only giving it a 1star to bring awareness. I ordered a refried bean burrito no meat and as I was eating my burrito I saw a small meat chunk in there. read more

Cactus Cafe Tex-Mex - Meat in my non meat burrito - Tex-Mex Near Me - Medford, New York

Not too many people have commented on how bright and colorful the place is. Very festive. Music fits it perfectly. Too many Spanish places will play hip hop music or Springsteen--- nice in their own way but not nice for creating an atmosphere. read more

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Great chicken and burritos prices are more than fair would recommend to anybody who wants Good food.

Stopped here for some smoked wings and to try the brisket that everybody said was so good that it doesn't smoked wings sauce on the side since I don't like anything spicy hot,... and got a brisket quesadilla! When I got home I was so disappointed that the dozen wings were all 12 drumsticks and no flat wings which I hate the drumsticks! Smoke flavor was nice but a bit plain so I tried the barbecue sauce which put my mouth on fire! The quesadilla was good should of stuck with just that! read more

Cactus Cafe Tex-Mex - 12 wings but no flat pieces - Tex-Mex Near Me - Medford, New York

We eat here ALL THE TIME. My husband and I have different taste buds so we don't have the same go-to's but I personally really love the Shrimp burrito, chicken enchiladas, the Santa-Fe Salad is amazing(I put carne asada on mine) and don't forget to try a limeade! We had catering done by them as well, the ribs and Peruvian chicken were a big hit! They packaged and set up all the sides and everything! Only thing this place is missing is some hot fresh churros! Would really complete the experience! read more

Food tasted very fresh. We had 2 burritos and a taco. Everything tasted great. First time here. We found the place to be very clean. Staff was very friendly. We will eat here again! read more

We have gotten take out here many times. Find the prices good and the food better. This sunday we stopped for breakfast. Awsome food,and once again better prices. I had a breakfast burrito with carne asada, hubby had the cowboy breakfast. Cowboy breakfast had 3 eggs sunny side up black beans, smoked beef brisket,with fried corn bread. read more

Cactus Cafe Tex-Mex - Breakfast burrito - Tex-Mex Near Me - Medford, New York

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My favorite Tex-Mex hands down. Their burritos are big and packed with deliciousness. Their soft tacos are perfect - right amount of ingredients and right amount of flavor. Their soups are heart warming - Potato Jalapeño soup is my favorite with a side of Jalapeño corn bread. This is a gem of a spot. read more

Cactus Cafe Tex-Mex - Tex-Mex Near Me - Medford, New York

I would usually give this place 5 stars but tonight it lost a star in my book! I ordered the Texas bbq half chicken which I have had before and it is awesome well tonight there was no bbq sauce on it at all so I said ok it must be a mistake so I called to let them know and maybe just go back a either it some bbq sauce or get the right chicken but the girl on the phone pretty much told me I was wrong and that they did put bbq sauce on it well here is a picture of the dry chicken with no sauce ! read more

Cactus Cafe Tex-Mex - No bbq sauce - Tex-Mex Near Me - Medford, New York

just moved to the area and have eaten here twice so far, each time its been good, no complaints, and they have bean burritos for my wife who is not a fan of meats, the chicken is my favorite from the ones I've tasted in the area, love the seasoning and the flavors, the rice and beans are decent, corn bread is by far my fave of all. will keep coming back for more, and just hope my review does not change. read more

I love this place! Been here a number of times over the years and I've never been disappointed. The food is so delicious, portions big, prices reasonable, and the staff is very friendly! Quesadillas and burritos are really on point -- get the burrito "enchilada style" if you really want to indulge! This was my first choice go-to meal after my recent leg surgery and it was the PERFECT medicine :) read more

Cactus Cafe Tex-Mex - Chicken Fajita Burrito "enchilada style" -- delish!! - Tex-Mex Near Me - Medford, New York

Extremely friendly staff and extremely cute decor. Refried beans are amazing and my mom is obsessed with this place. read more

Cactus Cafe Tex-Mex - Tex-Mex Near Me - Medford, New York

I am disappointed! My husband order food through Uber eats. Food so greasy and salty. No good! read more

Cactus Cafe Tex-Mex - Tex-Mex Near Me - Medford, New York

Cactus Cafe would be amazing if they did not consistently get my order wrong. More times that I can count I have asked for no dairy only to get home, bite into my food to find it loaded with sour cream and/or cheese. Tonight is the last straw. I don't feel good. It's 8.5 miles each way to get there and I am sick. I call and the person on the phone reads my order back to me and it clearly say no dairy. So why is it loaded with cheese? Now I have no dinner. Last straw. Never going back again. Lost my business. read more