Staff was wonderful and what food I had was decent. Pool (there is only one open currently while…read morethe other is being renovated) is beautiful. Rooms are very clean and nice. Overall a nice stay, definitely not luxury or anything but the grounds of the hotel are in a beautiful setting and once construction is over the pool should be amazing.

Booked a night for a weekend getaway. The hotel is under major construction which wasn't disclosed…read morewhen booking the room. It is technically walking distance to the beach but it is down a decent hill and would be a pain to lug your stuff up/down. The layout of the property is a little confusing in the meantime but staff were always friendly and helpful. Rooms are spacious but amenities are lacking. Only one pool open and it's quite small and when we went, overrun with kids. The LookOut Bar has more of someone's makeshift backyard vibe and there's an automatic 20% service charge that wasn't disclosed or posted anywhere except on the receipt once payment was ran. They had a starry night experience that we reserved that didn't happen and we didn't receive any notification; it was still advertised at the lobby and we did return multiple times to the designated lawn but there was no one. Charged twice for parking and was assured it would be taken care of prior to departure but it wasn't and I had to stop by the lobby to get it corrected before leaving. Am a Gold Elite member and requested a late check out but instead of 2pm, the latest was 12:30pm. No complimentary room upgrade offered either, which was disappointing. Walls are PAPER THIN and we had neighbors who were loud late into the evening and then started early. Could hear kiddos upstairs being yelled at as well. The AC is loud and every time it kicked on, you could hear water running and the air seemed to blow at you instead of dispersing throughout the room. May return once the renovations are done but wouldn't pay the nightly rate for what we received.

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

What a lovely hotel and resort! There is a balcony off the lobby area where you can enjoy an after…read morecocktail with amazing views! We did not stay at the property but stopped in for a cocktail and views. Easy valet parking and great wait/bar staff. Love it here!

I love this hotel, so much and want to move in ha ha who doesn't! The service is exquisite and so…read moreis the property on the grounds. I love walking around and getting my steps in. Today I went to the sea Terrace park and met a lot of dogs. It's such a beautiful place to be. Special shout out to Phil the bartender. He's amazing. A++

I was genuinely looking forward to treating my wife to a relaxing weekend at the Waldorf. For a…read moreproperty that regularly charges $1,000+ per night, we expected a level of peace, consistency, and attention to detail that matches the price point. To be fair, many parts of the stay were great, bellhop, check-in, and valet were all excellent. Unfortunately, everything else was overshadowed by issues that made the stay feel far from "luxury." First, there was a wedding and reception taking place during our stay, which would normally be fine. But the noise level was completely out of control. A man was singing off-key for hours, and the music was so loud that it drowned out the sunset on our final night... something we were specifically excited for. Instead of tranquility, we were met with a full-blown concert we never signed up for. When I reached out to the front desk on 11/23 to address the noise, I was made to feel like I was the only guest with concerns. That wasn't true at all; a quick look at Yelp shows multiple guests complaining about the exact same issue that weekend. There were other guests we tried to enjoy the sunset with and they were appalled as well. It's disappointing to feel dismissed rather than acknowledged. To make matters worse, we were charged pet cleaning and hospitality fees despite traveling with a service animal. We cleaned up after ourselves and our animal, and the charge felt careless and inappropriate. For a hotel that prides itself on five-star hospitality, this was a surprising and unnecessary frustration. We were also charged for a refrigerator which by the way, we sent back because we actually requested for a microwave. Lastly, even the jacuzzi... which should be a quiet, relaxing space, was anything but. Kids were splashing and throwing cups of water around while we tried to unwind. I understand family-friendly spaces, but at a resort of this caliber, there should be better supervision or clearer separation between relaxation areas and play areas. Overall, I expected a calm, restorative experience, and instead found myself dealing with noise, incorrect charges, and a lack of acknowledgment when raising concerns. For the price and reputation, the Waldorf missed the mark in ways I didn't anticipate.

Great getaway for a day with the fam to this beautiful place with breathtaking ocean views!…read more The customer service here was above and beyond, the room was nice and the pool was just fantastic! We got lucky with the weather and spent 2 days by the pool. Our kids enjoyed jumping in, splashing each other and playing with the pool toys provided by the staff. It was also a nice break for the hard working mommy and daddy, who just wanted to chill. We got a chance to tan in the sun, swim, sip on some micheladas from the pool-side bar and enjoy some great food by the pool as well. We ordered a cheese quesadilla that came with salsa, guac and sour cream for the dipping and we ordered a bowl of their hummus, which came with grilled pita bread and a variety of ripe veggies that we dipped into the hummus. Both dishes were freshly made and were incredibly delicious. And I can't say enough about the service provided at this hotel-- just phenomenal. If you need something, the employees sense it and make sure to satisfy those wants or needs. We loved our stay here and we'll definitely be back for more!

If you haven't had the opportunity to enjoy a candlelight concert at the Ritz Carlton…read more You are really missing out. It's entertaining and intimate you can have a nice glass of wine or a cocktail, as you listen to amazing music . We enjoyed the VIP section. I'm sure there was over 5000 battery lit candles as the only form of light shining on the amazing musical talent. The Beatles and Queen It's incredible way to spend an evening with great friends.

We went for lunch on a Tuesday afternoon and had a wonderful experience. The staff was friendly,…read morewelcoming, and attentive throughout our meal. I had the tomato risotto, which was flavorful and cooked to perfection. The fish tacos were also very good. One pleasant surprise was the salsa--it was fresh, flavorful, and had an authentic homemade taste. The mango turmeric lemonade tasted fresh, healthy, and refreshing. What truly made this dining experience special, though, were the magnificent views overlooking the ocean waves. The beautiful scenery elevated the entire meal and made it a memorable experience.

For the reputation and pricing of Surf & Sand, this experience was extremely disappointing…read more The staff was professional and courteous throughout my stay, which makes it even more frustrating that the overall experience fell so far short. My room appeared to be next to what sounded like a utility or service room, and there was loud equipment noise running throughout the entire night. Sleeping was nearly impossible. I reached out to the hotel by both text and email after my stay and was told the matter would be looked into. It has now been over a week with no follow-up or resolution whatsoever. For the rates Surf & Sand charges, guests should not be placed in rooms with constant overnight noise issues, and concerns should certainly not be ignored afterward. Very disappointing experience from a hotel that presents itself as a luxury property.

I felt so welcomed here from the moment we arrived. The valet parking was easy and the staff was…read moreincredibly attentive. The service was amazing the entire time we were there. We originally sat inside, but asked to move outside because the view was just too beautiful to pass up. The green mountains made it feel like we were on vacation somewhere tucked away in the mountains. I ordered the burger and it was absolutely delicious -- thick, juicy patty with super yummy fries. My boyfriend ordered the chicken sandwich and it was honestly to die for. I also got an iced latte and it was perfect. Even the color of it looked beautiful and tasted just as good. Everything from the atmosphere to the food and service made this such a great experience. Can't wait to come back!

Came for golf, stayed for the restaurant... and Kaden…read more Didn't even hit a good shot all day, but somehow still left happy because Kaden works in the restaurant and runs it like it's the Masters. Bro's taking orders, serving food, and still finding time to chirp my terrible swing from across the room. Rest of the staff was ehh but they have a gem on their team.

I have been here a couple of times for the day, spa services, restaurants, hikes, etc. This time we…read morestayed at the hotel for three nights and what a wonderful experience. I usually always book hotels directly, but took a chance and advantage of a Travel Zoo offer. I worried that perhaps we would get a subpar room since we did not book directly. Quite the opposite. Terranea reaches out in advance via email for any preferences etc. We were booked for a king ocean view room and I asked for an upper floor if possible. The parking valet was very friendly and explained we had to valet when staying at the hotel. They do have a daily valet and resort fee. Our check-in was easy. We were given a top floor in our building with a great view of the ocean and Vista Pool. The room and bathroom were so clean. The furniture in the room and on the patio were stylish and comfortable. The bed was a bit soft for us but we did fine for three nights. I will post pictures of the room and view. I did have to call down to the front desk as our bags were not delivered, but they immediately brought them up to us. I have given reviews for Bashi and Nelson's (loved them both). I made all our dinner reservations the week before arriving knowing we could cancel them if we wanted to do something else. We did not eat at the Catalina Kitchen, but all of our room service food and pool food was prepared by Catalina Kitchen. All of those meals were fresh, flavorful and well presented. I have included pictures. Room service and housekeeping services were great. Everyone was over the top friendly and welcoming. We also booked a golf lesson which was amazing and I wrote a review for the Links. We did not use the spa on this trip. We have booked the spa for treatments and day visits in the past. After dinner, we went to the Lobby Lounge for live music and drinks. The male bartender was probably the only negative interaction I had from the many many resort staff members I interacted with. He also appeared not to get along well with the lounge servers. Not sure what that was about. In any case, the live music was very enjoyable and the lobby lounge is very comfortable. We met some nice people during our stay. We will most definitely be back!

Came a few weeks ago with my husband for a meal at Mar'sel. The vibes, scenery and ambiance of the…read moreTerranea resort are really stunning and serene. The restaurant was beautiful- we greatly enjoyed our seabass, which was a standout! Unfortunately our whole experience was tainted by a very rude woman at the front desk named Michaela. It really did sour my evening. Perhaps she was having a bad day. But she really should not be in a front facing role serving clients. I will be back and can hopefully update my review with a better experience!

The service was amazing. The food was great. You get validated parking if you dine here and I would…read moredine here again. The chef gave us so many complimentary dishes which made me realize we should have ordered less dishes. And dare I say it, the kids menu dishes were kind of fire too.

This review is not for the hotel itself, but for the pool cabana rental. A group of girlfriends and…read moreI rented a cabana a couple of weeks ago for an early Mother's Day celebration. Parking was valet only which was quick and seamless (and free!). The staff at the entry of the hotel was super helpful in providing directions to get down to the pool as one of my girlfriend's said it was a little confusing to find, but I was given a clear guide on how to get down there and got there without issue. We had our own server at the cabana who provided us with our free fruit plate and bottle of bubbly to share, and took food and drink orders. She and her coworkers checked on us pretty frequently and kept us well-stocked. The day was a little overcast and cloudy but the pool was a lovely cool temp, and the jacuzzi was in the same general area so when we got a little chilly we hopped on over. After spending some time in the adult-only pool area, we headed up to the family friendly deck and took a couple of runs down the slides, which was super fun. Around the time we were meant to clear out, our server was super sweet and let us know they would just start to pick up around us but we were welcome to stay longer if we wanted to, since there was no one coming in behind us. We continued relaxing until we were all ready to go but first we got to chatting with another staff member, Bryan, who was super rad and shared all his favorite nearby spots to eat. The staff is really so wonderful here! Very friendly and professional. Overall my first visit to the Park Hyatt Aviara was very enjoyable, and I would absolutely visit again (preferably on a hot, sunny day). Highly recommend for any and all poolside celebrations!

Had a nice time at Harrahs although it was pretty quick. Gambled a litte, had lunch at KJ Chinese,…read more then gambled a little more. Haha we arrived around 10:30am, gambled til 12pm and ate lunch. After lunch gambled a bit more lost $500 them decided to call it a day. All in all it was a nice enjoyable Sunday trip to Harrahs.

Looks like my last experience was 10 years ago. I came here again to celebrate Mother's Day with…read moreboth my mom and mother-in-law and extended family. We got two rooms; one was comped and the other we paid for. The rooms were pretty expensive that day, which okay fine, but what I didn't like was the lack of service we had this time around. Everything just felt a bit off this time around. My biggest thing about this hotel was the strong cigarette smell that you can smell the second you walk into this property. Upon checking in at 5PM, they actually told us they didn't have a room ready for us, even if check-in was at 4. We had to speak with someone, and eventually they did give us a room, but we thought it was odd that they didn't already have a room ready past check-in time. The floating river is a nice touch to this hotel, but the way they didn't explain the details to us of how to get into the pool area without wristbands at check-in was also really annoying. We had to wait in line at the front desk AGAIN, which took a long time to receive the passes we needed in order to get to the pool. Overall, we had a lot of misses this time at this property, but maybe it'll be better next time.