We stayed at the Laguna Cliffs Marriott resort in July 2026 during plumbing work on our house. We…read moreare locals and know the area well. The resort was under major construction at this time and yet we still had a great experience. Resort offers valet and self-parking options. The self-parking is easy as you trade in your ticket for a reusable check-in/check-out card, which makes it easy. They felt a little understaffed for the weekend, but still kept the resort clean. Food took longer than it should and service took longer than it should but food was very good and service was excellent when it happened. Our room was clean and modern and gorgeous. A typical Marriott bed, so a great sleep experience. Air conditioning had the best self-control of any hotel. We've stayed in in a while, which is fantastic. The shower is ample and high so tall people can do as well as small people and had great hot water and pressure. Front Desk also felt overwhelmed and doing the best they could, but it wasn't great in terms of times we had to wait. Overall, we had a surprising stay in an area we've lived in for decades, and will definitely rebook for staycations in the future!

stay away from this construction zone. Booked on Internet. pictures looked great…read more showed up and under construction. Rude gentlemen at front desk also. Stay away until construction is finished

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

Had a wonderful night. Hanging out in the lobby for our chauffeur to pick us up from the lobby and…read moresitting there was a wafting smell of aged cheese (not a good smell) 5 and 7 star service hotels have amazing smells and this was rancid. 3

Beautiful beach, not too many people.... Lot's of walking paths leading to this area…read more.. I walked on the beach every morning... it's a walking beach... no place to drive your car... Beach shack... restrooms... lifeguards...

I love this hotel, so much and want to move in ha ha who doesn't! The service is exquisite and so…read moreis the property on the grounds. I love walking around and getting my steps in. Today I went to the sea Terrace park and met a lot of dogs. It's such a beautiful place to be. Special shout out to Phil the bartender. He's amazing. A++

Our family has visited The Ritz-Carlton, Laguna Niguel many times over the years, and we always…read moreenjoy stopping by The Library for a bottle of wine. Tonight, however, the service truly stood out. Our server, Jacob, deserves special recognition for going above and beyond. The property was absolutely packed, including a large wedding, yet somehow Jacob never allowed the level of service to suffer. I usually order club soda with my wine, and I don't think my glass was empty for even a moment all evening. Glass after glass, Jacob was there without ever needing to be asked. My wife, my son, and I had stopped by to enjoy some wine before our dinner at Mastro's, and Jacob made what could have been a simple stop into an exceptionally enjoyable experience. Outstanding hospitality is about anticipating a guest's needs, especially when a property is extremely busy, and Jacob demonstrated exactly that tonight. Thank you, Jacob, for making us feel so welcome and for providing such exceptional service. I sincerely hope Mr. Dugan and Ms. Stewart recognize you for the hard work and professionalism you demonstrated tonight. You are an excellent representative of The Ritz-Carlton standard of service. Five stars, and very well deserved!

We always look forward to our staycations at The Ritz-Carlton, which is why I was a little…read moredisappointed with our experience this year. As a Platinum member and returning guest, I was surprised to be charged an additional $200 for a fireplace room, especially since during our previous stays we have never been charged extra for this type of room. I even asked if the charge could be rechecked, hoping our Platinum status and history with the hotel might be taken into consideration, but unfortunately we were still charged. That being said, we truly love The Ritz-Carlton and this beautiful property. The service is always outstanding, and the staff consistently goes above and beyond to make us feel welcomed and cared for. It's one of the main reasons we continue choosing the Ritz for our special family staycations. I just wish this particular situation had been handled a little differently, especially as a loyal Platinum member. We absolutely plan to return, and I hope our next stay feels more like the wonderful experiences we've come to know and love here.

We stayed at Surf & Sand Resort to celebrate our 10-year anniversary, and it was an unforgettable…read moreexperience. We were able to book our stay using points, which made the trip even more special. The hotel is absolutely beautiful, exceptionally clean, and incredibly relaxing. The oceanfront setting and peaceful atmosphere made it the perfect place to celebrate such a special milestone. A huge thank you to Ebony, the manager, for going above and beyond to help us switch to a quieter room. We truly appreciated the accommodation, and it made a big difference in our stay. Thanks to her kindness and exceptional customer service, our anniversary was even more enjoyable. The entire staff was friendly, welcoming, and attentive throughout our visit. Thank you to everyone at Surf & Sand Resort for making our 10-year anniversary so memorable. We can't wait to come back!

Amazing resort, we had a great time there the splashes restaurant, the view, the food, the beer…read moreand wine selection real good. The food is amazing. They have a new menu. We love it! We were able to watch some dolphins showing off while we were having dinner. It was great. Right place at the right time!

This venue stepped in and saved my wife's birthday when high tides forced our other venue to…read morecancel. Every staff member was incredibly nice, welcoming, and invested in making sure my wife felt celebrated. A massive shoutout to the manager, Max. He recognized our situation and handled everything with absolute empathy and class. He elevated the entire experience. The drinks were fantastic, the fire pit provided the perfect atmosphere, and the service was seamless from start to finish. It made it abundantly clear that customer care is their top priority. If you are planning a special occasion and want a team that actually cares, look no further. Max and his entire crew turned what could have been a stressful evening into a high point of our year, and they have earned repeat visits.

Fabulous food which is super fresh. Outstanding service, the staff is very friendly and attentive…read more The live music and outdoor fire pits are over the top nestled into a quiet hidden spot in the hills above Aliso Creek Beach. If you're looking for an intimate outdoor experience with amazing food and service, THIS is the place. PS. It's super romantic

I loved my experience here, from the food to the drinks. In my second booking, I wanted to set…read moresomething up special for my partner before we arrived. I called concierge throughout the week leading up to the reservation, but could not get in contact with their team via phone number. Overall a lovely experience, but would appreciate a more responsive concierge team!

My partner and I got the chance to stay here for a few nights and it did not disappoint. From the…read moremoment we checked in to the time we checked out, the service has been consistent. The staff really does go above and beyond to give every guest the "Wow" experience. Our room had the view of the ocean and pool so it was a little loud during the day when kids were at the pool. It wasnt a big deal to us since it was during the afternoon. The room was spacious and had high end furnishing. I did enjoy being able to walk around the property from one restaurant to another or just for sightseeing. You get your workout that way. There are several restaurants inside the property so you dont really have to leave just to eat. I would like to also comment on their catering since we get to experience them during our work meetings at one of their meeting room along with a hosted dinner on one of the nights that we were there. Thats where I had to deduct one star. It was a hit or miss. The weekday lunch and dinner werent the greatest. My partner and I felt it was lacking in flavor. The NY steak that they served for dinner was more on the rare side. I do not mind it but maybe cook it just a little bit longer. We had to improvise on seasoning it too. Like what I would always say "its better under seasoned that over seasoned" as you cant do much if the food is too salty. They might have a different chef on weekends as the catered lunch was really good on saturday. Thr food was perfectly seasoned. Definitely no complaints there. I am looking forward to staying here again in the future maybe for a staycation.

The service was amazing. The food was great. You get validated parking if you dine here and I would…read moredine here again. The chef gave us so many complimentary dishes which made me realize we should have ordered less dishes. And dare I say it, the kids menu dishes were kind of fire too.

On May 15, 2026, what should have been a relaxing dinner at Ember & Rye at Park Hyatt Aviara became…read morean incredibly upsetting experience. My husband had just finished working six consecutive shifts at the fire department, and we were simply looking forward to a nice evening together. As we entered the parking lot, two men in a golf cart crossed in front of our vehicle. My husband honked, and there was later a brief verbal exchange about what had happened. There were no threats or physical confrontation from us, and we believed the matter was over. Later, while we were still seated at our dinner table, a woman we had never met approached us and began questioning us about the parking-lot interaction. She told us that she and her husband were club members, repeatedly referenced their membership, said she had never seen us there before, and told us she "didn't want any problems in the future." I cannot speak to what she intended, but the encounter made both of us feel intimidated, unwelcome, and extremely uncomfortable. We later learned that an Aviara Country Club member event was being held at the restaurant that evening. After dinner, we discovered that our vehicle had been extensively damaged while parked on the property. Carlsbad Police investigated, and surveillance footage from the property documented what occurred. An individual associated with the earlier parking-lot encounter became the alleged suspect during the investigation. Our vehicle ultimately sustained nearly $15,000 in repair costs. I am intentionally not identifying anyone or making any statement about guilt. I am simply describing what my husband and I experienced that evening. What has disappointed us most is Park Hyatt Aviara's response afterward. I personally contacted hotel management and was told that Hyatt was cooperating with police, which we appreciated. We were also told that someone from Aviara Golf Club management would contact us to discuss what happened. That call never came. I understand that a hotel cannot control the actions of every person on its property, and I am not assigning legal responsibility to Hyatt. My concern is how we were treated as guests after such a serious and disturbing experience. We experienced an uncomfortable confrontation during dinner, left to discover nearly $15,000 in damage to our vehicle, and had to involve law enforcement. Yet we never felt the level of concern, communication, or follow-through we expected from a five-star property. That is what has been most disappointing. We chose Park Hyatt Aviara because we expected exceptional hospitality and guest care consistent with the Park Hyatt name. Instead, we left feeling uncomfortable, unsupported, and profoundly disappointed. I sincerely hope Park Hyatt Aviara considers how guests are cared for when something goes seriously wrong during their visit.

Stayed in the North tower and enjoyed our room. Pretty spacious and seemed updated. Toilet kept…read moresounding like it was running but, it wasn't? Kind of weird. Parking was easy for us as we parked in the back by the casino with no issues. The main reason we went was for the pool and cabanas on Saturday. Input server Jamie was awesome. Attentive, hustler, and multitasker. She was, for sure, the hero of the day. But the staff ran out of taquitos, ran out of sprite, messed up a couple of orders that Jamie wrote down correctly. Bar line moved decently quick. Pools were clean and comfortable. Overall, good time. Casino was fun for being a California casino. I'd come back but I'd make sure to ask for the same room we had in the north tower. Prices for a room were a bit ridiculous (high) and we couldn't "modify" our reservation. There was no term or condition saying we couldn't change from 2 to 1 night. However, a band is in town and it's comic con weekend. Place was completely full. I'll probably go again at some point but, it wouldn't be my primary choice.

One star, if only.... With an establishment this big, you would think their customers service would…read morebe top notch. The amount of money people spend here for rooms, gambling and restaurants, a little appreciation would have been nice. The last thing we all want to worry about is finding bugs and whatever unsanitary conditions in our room. You expect to walk into a clean and sanitized space where you could lay your head down and not have to worry about little critters crawling around. Well that's exactly what I've experienced. BUGS.... How would feel seeing that in your room. Coming in to lay down and relax after spending good money at your establishment. And waking up to little critters crawling next to your head. Wtf... That's the last thing you expect to experience. Waking up the next day with bugs crawling next to your head. Not only that, more throughout the sheets. Even with pictures and videos, yes they're alive. I would say something like this is major. From the bugs, what else could this room be hiding. Was it not cleaned. Was sheets not checked and just dusted over. The last thing you want to do is be in your room let alone knowing that you are more than likely going to have to get rid of everything. Apparently all the rooms are sold out as I was informed at the front desk. They could get me a suite but that wouldn't be for hours. With a massive chains like this, you know spare rooms are often saved for an incident. Last thing I want to do is head back to my bug infested room. You would expect customers service to be a priority for an established as this. People spending good money and yes, I have. To then have to experience something involving BED BUGS. Do better....