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    Cardinale GMC

    2.6 (166 reviews)
    Open 9:00 am - 7:30 pm
    Updated 3 months ago

    Services - Cardinale GMC

    Auto battery or electrical system repair

    Oil changes

    Routine automotive maintenance

    Cardinale GMC Photos

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    A happy camper driving off the lot for the first time in his new truck.
    Steven P.

    I was shopping online for a new truck. Originally I was looking at a Ford truck but when I contacted the dealership they never responded to me. When I looked at a GMC and contacted this dealership their response was outstanding. I met with sales consultant Omar Nolasco who was extremely nice and patient with me and my questions/ignorance (my last new vehicle was purchased 24 years ago) A lot has changed! The whole team at Cardinale was exceptional, everyone greeted me and said hi each time I visited the dealership. Justin, Matthew and Jorge were each very pleasant to deal with and I was very happy with my business with them and highly recommend this business. And yes, I love my new GMC Canyon AT4.

    Women beware of cottonelli g m c inside a treat is stuand then they say that we're after them
    Tina B.

    Bought a train in April and had nothing but issues with the electrical Bluetooth. With the Google calling random people by itself. Ask the speaker manager thinking he was a level-headed nope, it is very threatening and condescending and would not hear what I had to say he kept putting his hand up at me telling me to calm down, I told him to put his hand down and stop would not they never looked at my. Car and they sent me on my way after. I came back from getting my coffee. Very bad experience I don't recommend anyone dealing with him. Especially if you are a female, Not only was it him, it was the management and the service department too. That was very condescending. They were together when they were doing this to me.

    The best coffee machine ever. Makes a huge difference have espresso within a busy day.

    My mom got the car she had always wanted. Thanks to the assistance of Ryan and new Sales Associate, Matthew. Very personable service. They were very patient as my mom was navigating both budget and logistics. We have been customers for many years. Cardinale GMC is like family.

    Thank You Watsonville GMC!!!!

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    Review Highlights - Cardinale GMC

    the manager, Dino, called me and told me it would be four days to fix it and I was happy about that time frame.

    Mentioned in 23 reviews

    Read more highlights

    Seaside Chevrolet

    Seaside Chevrolet

    2.5
    (4 reviews)

    The business owner just clarified: "Effective March of this year, the Chevrolet Franchise was…read moreacquired by the owners of Seaside Cadillac-CDJR. We have no affiliation with Premier Chevrolet. Thanks for the comments." So I have no actual experience with the current business under its new owner, and my review should be discounted appropriately. There's also no logical Yelp rating for me to give, and no option for a non-rating, so I'm going to stick with three stars.

    Currently I would give them a zero star if such a rating were possible. I made an appointment to…read moredrop off my 2015 Volt for service to resolve a charging system problem on 8/21 and there was no there at the Chev service desk. A young man directed me to go to the Dodge service desk to drop the key which I did, but the person there couldn't access the service records confirming my appointment so I had to fill out some form even though I had already confirmed the appointment online. The next day I called to check on my car and they had no idea where the car was, they couldn't confirm whether it had been dropped off, nor when I would get further information. Later in the day someone did call and tell me it would take two weeks to order parts which I approved over the phone. One week went by and I tried to call to confirm whether the parts had been ordered and what the status was. There was no one to take my call, service manager was unavailable, so I left a message. Repeat the above virtually every day for the next two weeks. I tried escalating and getting to a higher manager but he was also not available so I left a message on his vmail, still not replay. I also tried stopping by the dealer last Saturday to see if I could talk to someone directly and was told that no one was available on Saturdays that could help me. It is now Sept 7th and it has been 2 1/2 weeks since I dropped my car off at the dealership and I have zero idea on what the status of my car is. It is without a doubt the most bizarre situation I've ever encountered in terms of incredibly poor customer service. Given the car is ten years old I have been considering a possible purchase of a new car in the next year or so, and while under normal circumstances I would consider buying another Chev given my experience with the new Seaside Chev it is hard to even consider purchasing a car from them. Completely frustrated.

    Seaside Chrysler Dodge Jeep RAM

    Seaside Chrysler Dodge Jeep RAM

    3.1
    (221 reviews)

    I took my Chrysler here, what a great service manager and service ! Thank you my car runs better !read more

    *I wrote to long of a review so AI was used to pair it down. I have a detailed 3 page…read morereview/timeline* Two experiences -- and a two-month follow-up ordeal -- sealed my decision to never return. JANUARY - OIL CHANGE: I had an appointment and waited 20 minutes before anyone acknowledged me, while a manager sat visible in his office. After a delayed check-in, I was told it would take about an hour. Two hours in, my truck hadn't moved -- everyone had gone to lunch without telling me. I finally got it back 3 1/2 hours after my appointment. I gave them the benefit of the doubt and didn't write a review. FEBRUARY - TRUCK WOULDN'T START: AAA towed it in for a ~10 AM slot. By noon the mechanic had just pulled it in. Diagnosis came end of day; no one could get the part. Communication was like pulling teeth -- texts went unanswered, calls unreturned. Jason, seemingly the only service advisor, was always upbeat when he did answer. He's clearly overworked, and I genuinely appreciate him. The cause: a fried receiver box from a known, widespread rear glass leak. An extended warranty exists for '19-'21 Rams -- mine didn't qualify. Fine. But the warranty department took until Friday to deny a claim I'd called about on Monday. When the truck was ready, I waited 5+ hours for a shuttle that was supposed to come "within the hour." The truck was returned in an awful state, see pictures. Everything on the floor was pulled from under the seat, tossed around, and walked on. Then their key programmer broke, so I had to return Monday for my second key. THE FOLLOW-UP (February-April): Two months of unreturned calls and unanswered messages just to get a second key programmed. In March they told me my previously working fob was now broken -- their problem, not mine. By April, management offered a 60/40 split on both the sprayers and the key. Hard pass. I came in with two working key fobs. On April 15th I finally reached the Service Manager, Carlos, who was unaware of my case but resolved it quickly. The 16th was the first time I've ever seen two employees at the front desk. Bryan greeted me immediately, Carlos (the new manager) came out personally, and I left with two working fobs in 39 minutes. That visit alone would be 5 stars. FINAL NOTE: Rather than pay ~$300 for the sprayers, I pulled the hood liner myself. A hose had simply come off -- also during a prior dealership visit that had already destroyed most of the liner. My sprayers work fine now. I hope Carlos runs a tighter ship. I won't be back to find out, and I wouldn't recommend you find out either.

    Jaguar Authorized Service

    Jaguar Authorized Service

    3.9
    (119 reviews)

    I had a great purchase experience on my new Defender with Bill Farrow. I decided to upgrade from my…read moreRivian back in June and was introduced to Bill after walking into the dealership. We discussed the 2026 OCTA and he told me that they would be updating the website with the 2026 model in the next couple of weeks with additional color options. I heard back from Bill the following week, and he was able to get me one of their first allocations for the 2026's. A few days later, we spec'd the truck and my order was in for an October delivery. No haggling on price or dealer markup on the truck. I called Bill about a month before delivery to make sure we were still on schedule. He made me aware of the issues JLR was having with a cyber incident. My truck was already waiting at the port in So Cal but would still be ready for delivery in October. Bill was also able to offer me a very good price on my Rivian for trade-in, which was fantastic. My truck arrived at the dealer 2 days before the scheduled delivery date in October. The delivery experience was awesome. Bill was very thorough, walking me through the infotainment and car features. They also put in the all-weather floor mats that I had ordered with the car. Regina was terrific, walking me through all the paperwork and helping with a wheel & tire package along with scheduled maintenance. I would highly recommend Jaguar Land Rover Monterey if you are shopping for a new car. I am loving my Defender and looking forward to being a loyal customer of Bill and the dealer for years to come!

    Ordered an extra key fob about $600 pain in advance..... and the key has arrived BUT service cant…read morefit me in until next week. It takes about two weeks to get a service appointment so make sure you plan ahead!! $200 to program key I was told by service dept.

    BMW of Monterey

    BMW of Monterey

    3.6
    (388 reviews)

    We am very happy with the buying process and quality of the Sales team at BMW of Monterey. Joseph…read moreGrant was very honest and delivered on everything he said he would (spare key, removed a sticker on the car, additional cleaning, followed up with DMV fee, stayed late, always returned calls and texts etc). He knew the car and features inside and out and fully charged it before we came. I bought a BMW 330e from BMW of Monterey, CA in October of 2025. I had such a great experience. This is after nearly buying from Mercedes of Walnut Creek who added costs to the final price. Or BMW of Mountain View, where they tell you must give them a 9 or 10 out of 10 for their ratings, and hound us with sales emails. Conversely, Joseph at BMW of Monterey was very respectful of our time, and never gave us a sales pitch. He did not add any costs to the price. The vibe at BMW of Monterey is one of teamwork and customer first, Sales people don't fight to claim you as their customer once you walk in the door. It was a huge relief to work with Joseph and his dealership. I am very happy I went bought my car at BMW of Monterey.

    Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

    Audi Monterey Peninsula

    Audi Monterey Peninsula

    3.4
    (203 reviews)

    Audi 2026 slogan is " Progress through technology"…read moreWorking with this dealer, I experienced the exact opposite Progress is not something Managment believes in Technology part Is not just buttons And LED lights Technology is advancing Finding a way to make things happen Once again that is not what this brand or this dealer does. The short version is This dealer will not sell your car if you have a cashiers check from an American bank they want you to finance with them so they can make extra few bucks They straight out tell you that your money is not good. That's just pure greed I consider myself a car enthusiast and this is not my first rodeo I've spent over $3 million over the years, buying cool/ exotic cars, and I truly believe that Audi overall has shown to be the worst in customer service. The impression I got is that we don't need you you need us LOL My advice To all of my car guys Go to Porsche Or Bmw .

    Do you want to do business with this dealer who does not honor written contracts? Read more below:…read more This dealer sells 2 non-negotiable add-ons for cars. One is a $1500 "paint protection" package. The other is a $500 nitrofill tires package. The nitrofill tire package is actually fully refundable by contract if you are a California customer (see pic below). So if you are in my situation and did not see value in the add-on and would rather have $500 back, it is within your right to ask for a refund. I actually already got the nitrofill company to issue a check to the dealership. The cancellation on the nitrofill part is very smooth but they insisted refunding the dealership instead of to me. The dealership refused to pay me the check after many back and forth stretching months in email contact. My question for the management is that is there any other reason that you can not give me the refund and ghost me than you simply don't want to honor the contract and hope I just give up. This dealership also did not correctly report the car sale as certified pre-owned but I did my due dillegence and contacted Audi America to correct this mistake. Otherwise I will lose 1 year worth of additional warranty. I will give benefit of doubt in this case, but the general manager makes it sound like it's my problem which is very disheartening. My stance is the same as always: if the car is listed as CPO, I want the CPO. I shouldn't be the one that discovered the problem, to be honest. Now if I were you I would really think again if I want to do business with this dealership. It is one thing to forget reporting CPO correctly, it is completely on another level to not honor written contracts. I may never get my $500 back but I do want to warn you, the future customer reading this review, about my experience. I saved for so long for my first car and this is not what I imagined the experience will go and how the Audi brand represents.

    Cardinale GMC - oilchange - Updated July 2026

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