I would have given this 5 stars but was disappointed in the communication and parking. We were told we would receive a text with information to get into our room at 3pm. I had to reach out to the number I found at almost 4 to ask what we needed to do to get in. She did apologize but if you put in your email your going to do something you should follow through not wait for your customers to call you. Jasmine room was beautiful and bed was comfy. Centrally located for walking to downtown. read more

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I was on a 5 week road trip across country from Chicago and found myself here in October 2019. I have to say, from start to finish I had a very pleasant experience. The garden was lovely and the suite I was in was so comfortable, warm and so convenient. The unit had a kitchenette for cooking meals in, although walking to local restaurants and cafe's was easy and so close. Communication was easy and effortless, email or text. The easy in and out of the unit with a code on the door, so no keys to potentially loose! lol. The porch my unit had was a lovely place to meditate each morning. The fresh scones and coffee each morning are a lovely treat. And an opportunity to chat with others if desired. The cat on the grounds is well taken care of and, like most animals, will meow as if no-one-ever-loves-me, lmao! I had no problems with noise from neighbors or the street, (and as a seasoned traveler i pack ear plugs just in case, right?!), and parking in the back lot was a breeze. I stayed for 5 days and loved the magic and serenity of the Carlisle Garden Suites. If my travels bring me this way again I would stay here! Enjoy! read more

Stayed one night. The grounds are charming. Our room Jasmine was roomy but it was disappointing that WiFi couldn't work for us. The manager suggested it was because demand was high with lots of guests and to walk outside to try to connect. A better solution to me would be to have stronger working WiFi throughout the property. We had 2 phones and 2 iPads which we tried connecting and would get quickly bounced off if it did connect at all. Disappointing. Also toilet wasn't cleaned. That can get missed by the cleaning team but perhaps a quick double check would have caught it. Bed was comfy. Hot tub bathtub looked amazing but we didn't get to use it . People were friendly and nice. Good location. Nighttime traffic was annoying even though the unit was set back from the street. Affordable price for Ashland. read more

The location was an easy walk to town and theaters, however we were disappointed in our stay. The main reason I booked the room was due to the jetted tub in our room (I have a back injury and need this, especially while traveling and walking all day). When I filled the tub, it took about 45 minutes (extremely low water pressure). When I went to get in it, there were multiple hairs and other debris floating in the water. This was very frustrating. Since nobody is onsite, I called the number of the manager and was told to call back in an hour. I did and kept getting a voicemail. I finally spoke with Tamara, the manager, hours later and she was apologetic, saying that the hair and dirt gets trapped in the jets, and that she'd have the owners call me back regarding a discount on the room that I was requesting. I have not heard back, even after leaving them another message. We also were not given enough towels for all 3 guests, and I saw some older ladies have trouble getting the code to their room since there wasn't anyone onsite. You have to have a cellphone to stay here and hope that they answer the phone, which they don't always. I cannot recommend this place. read more

Absolutely terrible experience there! Stayed with a small party last summer and nobody there to check in, we were given wrong door code and had to call very rude woman named Tamra who basically snapped at us then said she'd call us right back, we sat in out hot car for 45 minutes. Finally got in, room was supposed to have two beds and a single for us 5. There was 1 king bed. Had to call miss Rude back and got a bad attitude. Not enough towels, sheets smelled unclean, room smelled mildew and then the REAL disgusting part happened.. after finally getting settled, we strolled into the "Clubhouse " for the complimentary scones and coffee and were horrified to see a large RAT on the table eating off the scones! And another that ran from under the sofa! That and the dead animals smell coming off our deck and the complete incompetence and rudeness from the nasty UNbathed manager woman, was enough for us to Leave! Dont bother trying to get a refund from this awful place, they never even call you back!! read more

Meh. I really wanted to like this place, but the negatives just piled up. Room was a little dingy and not well-maintained. Towels were stained. Not enough parking for guests (and no warning this could be an issue). Unresponsive staff. WiFi didn't work. Noise from other guests was disruptive. Couldn't sleep due to neighbor leaving their porch light on all night and shining directly into room. It seems they are aware of all of these issues and choose to not address them. read more

What a beautiful experience my wife and I had at Carlisle in Ashland, Oregon. The setting was so private and quiet. The room was clean and so quaint and homey. We had own own deck facing the closed in gardens. But, the real value was in the staff. Can't remember meeting more beautiful people than those who run this place. They made my wife and I feel like family, including the best fresh made scones every morning with hot coffee. Cannot wait to go back! read more