Trust me when I say that this place is absolutely horrible. When you walk up to the register it takes 2-10 minutes for anyone to come and take your order.When you do order , it takes 10-25 minutes just to get your order, and on top of that, the order is usually wrong. It's disgusting because i was eating a hotdog from this place and i found a hair inside of my hot dog. I honestly didn't think much of it because it could've easily been an accident. Another thing that made me hate this place was that i ordered 2 shakes, it took up to 15 minutes. After that i left and when i looked down, there was 2 eyelashes in my shake and the cup seemed to be covered in some sort of grease that they tried to clean off last minute. So gross. Don't go here. They literally hire homeless people that don't know how to do a job correctly read more

Decided to give this Carl's an second chance. The gentleman working the drive thru today. At 10 30. Completely changed my mind about this place. We were discussing how good the jalepeno poppers were and that we were mad they got rid of them and so happy they brought them back Well I got a new temporary debit card like 10 minutes before I came here and I didnt have enough money on it and I was trying to get my husband to send me money through an app and it wasnt going for some reason... I told the gentleman that I had to take off the poppers and I would have enough. I get home and the popper are in my bag. He was such a kid guy to do that! I will def be returning cause I was extremely happy with his customer service. read more

I went to Carl's Jr. today and found two employees with their masked worn improperly. When asking for a refund, one of them became argumentative and uncooperative. read more

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I have been to this location a few times and the service has not been the best. The staff was not very friendly, extremely forgetful on orders even while slow and lacked overall service. There must have been some management changes recently and new hires because the last 2 times I have stopped through, the efficiency in service has improved tremendously. Many may say, well it's fast food so you shouldn't expect quality service but I disagree. Every business should promote a positive and helpful working environment. Thank you to Josh, I believe that was his name, working the drive thru. He had an overall positive and professional demeanor which is exactly how every business should train their employees. read more

This used to be a good restaurant but the staff they have now is terrible they messed up my order for the last time. I will not be back!

This was a disgusting experience. We walked into an empty Carls Jr. To grab a quick bite. The restaurant was filthy. Old food on the floor and all over the tables and seats. The soda machines weren't working and the staff didn't offer another option. In fact, staff was behind the counter talking and eating the food straight from the heating trays. While we sat there waiting for our food I watched as the staff picked up several food items they had prepared and continued eating them in the kitchen over the prep areas where the food was being stored. This was such a terrible experience. On top of that the 2 burgers that we ordered came to us soggy with grease. So much so that it leaked through the cardboard top onto the table. This was gross, do not recommend it. read more

Uhhhhh not sure if this is Yelp's fault or Carl's Junior's fault. Hours say open til 2:00 AM on Yelp, so me and my husband drove all the way here since nothing else is open after 10 in Henderson (per Yelp "open now" filter). No one here. Business closed. Thanks a lot for the waste in gas and time... read more

Came in for lunch and was a lil short with my debit card and they were nice enough to show some love and discount the meal so my family and I could eat! Thank you Lois! read more

Half my fries were missing, onion rings were rock hard and stale, and they completely forgot my 5 piece tenders from my $30 order.. they had like one other customer in the building. How hard is it to count the items and make sure you don't miss one. Never going there again. read more

Do yourself a favor and avoid this restaurant unless you enjoy waiting 5 .minutes to be acknowledged and then it is only to tell you to wait.... This is with no customers waiting read more

I checked on yelp if Carls Jr was open Thanksgiving & it said yes. Came to the drive thru and some one told me to look over the menu and let them know when I was ready to order. I waited... And waited. They never came back. Lights were on inside but 10 min later no one came back. Drove up to the actual window, no one there. RUDE!!!! Don't say you will be open if you don't have workers that are going to actually work. read more

Carl's Jr - Fast Food Near Me - Henderson, Nevada

Not only is Carl's the home of the best fast food burgers in the history, this location is also home to people of character. Somehow I left my credit card at the restaurant and didn't realize it. The next day I got a message from manager Michael who asked a few questions to make sure he had the right person. We got the card back the next day. read more

This place sucks I've waited 30 mins for food they had it up there never called my number then argued with me about it don't go to this location read more

Spent 23 minutes in the drive thru lane just to be waiting at the ordering box. Ended up leaving and not ordering anything because the car in front of me was waiting for another 15 minutes, and I was not going to wait 40 minutes for some FAST food. read more

Hard and burned biscuits. People work to hard to get this type of substandard treatment and horrible food. This was not a mistake or accident and totally unacceptable read more

I would not even give this place ONE star. NEVER have I had been called an A$&HOLE for questioning the amount of change I was given - which was the WRONG amount. When i asked to speak with the Manager I was told this person was a Member of The Management Team. When I said I guess I would have to go over her head she yelled, "Go right ahead. It's not like I'm going to lose my 'effing' job over it!" And showed me her IQ with BOTH hands. read more

Do not go to the one on Boulder go to this one. The girl in the drive thru named Taleigh (sorry if I miss spelled it she was working 3/27 at 8:00pm) was very helpful and didn't tell me that they couldn't make chicken tenders. I did call before hand and she even answered my call un like the one on Boulder that didn't answer my 4 calls. She was amazing and definitely deserves a raise for her customer service. I will never go to the one on Boulder any more I will only come to this one because of her. She is a gem never get rid of her. read more

Felt like an order of onion rings. My mistake the first order I received was so hard you could not bite into them. The were so dark and hard. I said I would wait for fresh, next order was the same way. I drove around and went in asked the girl to take a look and a taste. She did she responded those are overlooked. Well yes because the have them in a waiting pattern and when they are ordered they put them back down. The cook was muttering something in Spanish and the other lady put some new ones down. This store is never busy why don't they understand people would rather wait for fresh and hot. The new rings look completely different and we're good. They had 5 orders of fries holding and no one was there. In line or in the store. I can only guess when the next customer orders fries what they are going to be like. read more

My co-worker was telling me that she enjoyed her lunch here recently so I decided to give it another try. You guys have stepped up your game. It looks like you got a new board and speaker system. I can actually hear the person trying to take my order and see what they've submitted. I got my other in a decent amount of time and the staff was pleasant. From my past experiences I can't really give you 5 stars but I can say whatever you guys are doing is working. read more

Store doesn't take Apple Pay / Apple Pay doesn't work. Complete joke and wasted 5 minutes of my time because Carl's doesn't want to convert to processing systems made this year ?? Lol sitting in their drive through writing this as we speak and I hope this delayed transactions and caused inconvenience for other people using Carl's Jr read more

Worst location ever. Old soda, old food, stupid girls gossiping in the kitchen. Food made me sick. This place is a joke.

I ordered a western bacon cheeseburger, and some how the genius cook forgot to add the main part of it. The burger patty. How do you forget to put the burger on the cheeseburger? I mean seriously. read more

Carl's Jr - Western bacon sandwich apparently, seeing as how they didn't add the burger! - Fast Food Near Me - Henderson, Nevada

In a span of 10 minutes I watched 4 workers go outside to smoke a cigarette. I stood inline for 5 minutes while workers chatted in the back doing whatever it is they do when they aren't working. Thankfully a car went through the drive thru so they had to actually work and saw me, otherwise I would have starved to death. Actually I would have just left. Terrible service, feel bad the owner pays these people. read more

Just went to the Carls on boulder hwy and my god the lady in drive through was the rudest bitch I have ever seen in a fast food place. Talked so fast and loud and when we ordered I was told no 3 times for items. Not sorry just a no. Wow but let me tell you Wendy's took our 2 orders and actually acted like they cared and we're polite. I would say and jow am saying screw Carls jr. Many many more places to eat and be treated half way decent for spending money and god for bid they do what they are employed for. read more

OMG I love that Super Bacon Cheeseburger. I will be sorely dissapointed if this discontinues because it's a movie promotion burger or whatever. I have eaten at various Carls Jr's several times in the last few weeks just to keep ordering this burger. Might be the best fast food burger out there IMO. read more

omg sitting in the drive thru waiting for them to come to the order screen and then waiting to get food dam dennys is faster!!! whoever owns this place you might consider hiring new staff!! 3 cars the 1st person that ordered is still waiting!! drive thru of 3 cara its been 20min backed out read more

I usually don't rate fast food places but the service at this Carl's Junior was more than I expected. The people here were so welcoming, they checked on me like 3 times to see if I needed anything else, and even took the time wish me a goodbye. I am definitely coming back, great customer Service! read more

Very slow service and food did not taste fresh but the biggest complaint is the "large" Fry's. When I got home the fries looked like someone ate a couple handfuls already. Pictures are being posted. Really? Carl's you need to fix this so you don't loose another customer over something so easy to avoid read more

Carl's Jr - Really? Carl's you need to fix this so you don't loose another customer over something so easy to avoid - Fast Food Near Me - Henderson, Nevada

This place is so crappy. Each and EVERY single time I COME HERE SOMETHING IS WRONG. EVERY SINGLE TIME. Me and my husband have actually bet about it being WRONG one time and,sure enough they were. Maybe they need to get some new microphones I don't know. I'm not happy with them. read more

*****Update******* 05/23/2018 I wanted to grab something fast and easy and thought, Hmmmmm, Carl's Jr.? Why not, what could go wrong? There were already several vehicles in line and one pulled up quickly behind me. Once I arrived at the intercom to order, the woman at the drive thru explained that she could not hear me, so I spoke louder, she explained that she still could not here, after the 3rd time of her telling me she could not here me she tells me that I have to go into the restaurant to order. After about 10 minutes of sitting I was able to get to the window and tried to order there, but again she explained she could not here me face to face and I have to still go inside. Once inside, I asked Pedro how many pieces came with the chicken tenders, he looked at me confused, I asked how many chicken tenders can I order, he said 20 was the highest amount. He explained he did not understand the question, I then had to explain that I was not wearing my glasses or my contacts and wanted to know the amounts they offered, he said all the pieces are about the same size. I had to explain, some places come with a 3 pc, 6 pc, 9 pc, etc, finally he got it. I placed my order, asked what type of fries I can order, regular, curly, waffle? He took another 5 minutes for me to explain which option of fries were, finally he says OH we have waffle styled fries, I asked what dipping sauce choices do I and he points across the way and says they are there, I again explained that I did not have my glasses on (they were in the car) and he rolls his eyes and rambles what the choices were. I asked for BBQ and Buffalo. It takes about 15 minutes for my order, the chicken tenders were not fresh nor were the fries, and he brought Buttermilk Ranch. I have never worked at a fast food restaurant but I do not understand how difficult it is to actually take orders. read more

Horrible wait after a long exhausting day at the lake. Will never visit this joint again. Only 2 people were manning the store with folks in the drive-thru & in line. Crazy! Don't come here unless you have an hour to kill for a crappy burger. read more

I used the drive thru. After waiting way too long, when I got up to the window, they didn't know what I ordered. The woman tending the window very explicitly called to the cooks "Is the Double Western ready". No it wasn't. I finally got my order and drove home. When I went to eat what they gave me, it was a single, not a double. I agree with most of the above reviews... the workers don't do their job in a professional manner. They need an experienced, professional manager that cares. read more

ever since i discovered Carls Jr ive been hooked. i think Carls Jr is the ultimate big burger fast food franchise. everything on their menu is good and they are open 24/7. never had a bad experience with Carls Jr. wish they had one here in Hawaii. The Big Carl Meal all day every day. read more