My wife stopped by this Carl's Jr on her way home from work. She used the drive thru to place her order because there was only two cars in line. She got herself a Santa Fe burger and I asked for the Double Famous Star with no onion. The price is on the higher end here but the burger size and portion is much larger than other places. I haven't had a Carl's Jr burger in a while like maybe 5 years. I thought my double famous star burger was pretty decent, I forgot to tell my wife no pickles either but there wasn't that much. My wife loved her Santa Fe burger, that's her go to when ordering from here. read more

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Orders the sourdough burger special.was the most vile sandwich ever had to toss it out...fuc_ off Carl's jr

Zero stars, never going back. Literally holding a physical coupon in my hand, that they had placed on my car window, but they wouldn't take it. Said I could only use the coupon, that I was holding and trying to hand to them, if I downloaded their app. Well, I don't want to download the fucking Carl's Jr. app. I just wanted to use the coupon that THEY HANDED OUT. Jesus fucking Christ. read more

Closed during delivery it says 24 hours that's wrong so unprofessional why not hire more

The lady who took my order today around 1:30PM her name starts with a V was the nicest person ever great customer service

Paid $10.99 for 2 famous stars and didn't receive it. Patricia was the cashier and refused to return our money. Don't go to this Carl's Jr. They are always dead becaus3 their service is terrible and the food is one step above their customer service. AVOID AT ALL COST. read more

Lone Star today even though the burger was free ! I clicked on the App where I could custom make the burger with a lettuce wrap. Upon arriving home, my burger was thrown in the bag the normal way - unacceptable! I wont be back even with another free offer !! read more

Carl's Jr - Santa Fe Chicken Sandwich - Fast Food Near Me - Van Nuys, California

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If I could give 0 stars I would. The promotion they have now states if you download the app you can get a free burger when you join the rewards program. After downloading the app and placing the order, the manager says that you have to earn rewards first, nowhere on the advertising does it say that, but I will never come back due to slow service incompetence and FALSE ADVERTISING read more

Carl's Jr. is fantastic! The food is so tasty and prepared very fast. I'm also really impressed by the excellent service.

Today I come to Carls jr Woodman Avenue van nuys the food is horrible service it's OK. I ordered fried zucchini what I got six pieces quarter size for 699 basically one dollar per piece. I thought it was a joke but it's the reality 6/4 size pieces of fried zucchini for six dollars unreal. definitely I don't recommend cars juniors and I will never come back. read more

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Ordered a chicken bacon sandwich. They're out of bacon yet still charging for the bacon when they could just charge for the regular chicken sandwich. Asked for a manager. Apparently they don't have one. read more

Employees always lying that the soda machine isn't working, also they're always out of condiments. You have to check your bag very thorough because they've leave stuff out if they don't wanna be of service why even have a restaurant this restaurant is 100% trash. read more

Food is not well prepared, soda is almost pure water not flavor, they need to put more attention on this

Today I had a big order thru drive thru and had the best service ever from a cashier named Juan very nice and thorough with my order and had ready even with a packed line in a short amount of time with the food tasting good props to this young man for doing a grate job!!! read more

5th time I'm coming here absolutely horrible. I kept giving this specific space a chance! THEY ALWAYS GET MY ORDER WRONG! TODAYBI WENT AND said NO ONIONS at least 6-7 times and yet there was more onion then anything else. Giant bun, paper thin meat, and when you ask for an add on you pay extra for nothing not even enough for one bite. I asked for bacon they charged me like $2 extra and I didn't even get half a piece of bacon all scrunched together and dry. Asked for tomatoes and pickles in the "no onion" burger as well guess what? NO PICKLES to be seen and ONE TOMATO. Horrible wish there was an option for even not 1 star my mother had an allergic reaction and we had to rush to the emergency room because of the onions also always messy packed. HORRIBLE CUSTOMER SERVICE! NEVER EAT HERE RATHER STARVE!!!!!! read more

The man named Angel working night shift took care of our order while he was so tired, made sure everything was there! The food tasted amazing and the space was good! Love it definitely recommend coming here! read more

I just can believe at my level of disappointment at America's fast food spots, especially Carl's Jr., my favorite burger spot (not counting gourmet burgers). It's fast, close by and the prices are great. Time after time, I tell myself, that I shouldn't post a bad review, but I am so over it. Almost every single time, the food is subpar and somethings missing. Today, I ordered the new BLT chicken sandwich combo along with other food. My fries were missing. My kids fries were there but hardly warm. My sandwich had maybe a dot or two of ranch sauce in it and was barely warm in itself. I even asked the cashier if everything was in the bag and checked, he said yes and handed me straws. The whole time ordering, his attitude felt like I was bothering and he was just trying to get rid of me by monotonously asking "is that all?" Just not a good experience, especially it being the new year and all. I really hope Carl's management reads these reviews one day. read more

Idk why Yelp offers an "ambiance" review for a fast-food joint ( lol ) Like anyone would go to Carl's Jr, for ambiance, pero that's besides the point. All I have to say.. is that I ordered a burger and 5-piece chicken tenders (no combo on either), and they were trying to charge me for a sit down meal!! $8.69 Big Carl and $14.99 5 piece tenders Like, why? I know these workers are not getting the money they deserve cuz they are mad as hell.. so if this is a franchise (which I assume it is..) I strongly strongly urge the owner to care more about their employees and less about the price. NO WONDER this drive-thru was empty at 2:30am after a Friday night read more

Carl's Jr - A receipt of the big carl burger and the 5 Piece - Hand-Breaded Chicken Tenders - Fast Food Near Me - Van Nuys, California

Cold burger. Large fries not filled up. Out of Diet Dr Pepper, which they always seemed to be. Hardly any guacamole on the burger. Under cooked bacon. White disgusting lettuce. Last time I checked lettuce is supposed to be green. And it was $19 for all that crap. Never going back. read more

Great service by Deborah very friendly great smile. Very Clean. The food was great. We order the breakfast burritos and they were great and the best part they got to my table on time. read more

Great Carl's Jr.... and my former frequent spot when I worked within walking distance a few years ago and would take lunch here and order fried zucchini, fries and a small side and/or beverage to go with my lunch before the franchise got wiser and added more plant based options to the menu like the Beyond Famous Star which is terrific. The drive thru here is super quick and very easy to navigate as there aren't any typical barrier or dividers when driving thru. The inside stays very clean and is great for dinning in, when dinning in is available. Unfortunately they don't have any outside seating really at all, but the parking lot is wide and easy to park and bite. The bathrooms in the past are usually kept up more or less. Good ambience and pretty good fast food chain eats off Woodman Ave and Burbank Blvd near Mission Wine & Spirits across the street. Solid service whether ordering drive thru or inside. read more

Omg! My instincts told me not to stop at this Carl's, but I was so hungry and craving a Santa Fe chicken sandwich. I stopped by anyways. I ordered the Santa Fe chicken sandwich. The chicken looked like it had been reheated and old. It also had some redness on the edge. It looked disgusting. When I opened up the sandwich, it didn't have a green ortega chili pepper in it. Instead it was loaded with lots of jalapeno peppers. Unfortunately I had driven too far out before looking at the sandwich, and traffic was horrible. This Carl's should be shut down. Absolutely disgusting! read more

This location is disgusting DO NOT EAT HERE I've been coming to Carl's Jr. since 1989 I just ate here, at this location on Woodman Avenue in Sherman Oaks, last night on July 3, 2022 and it is the last time I will ever eat at any Carl's Jr. restaurant. I ordered the five piece chicken strip and ask them to please make sure they were fresh so they took old already cooked chicken strips and put them back in the fryer and serve them to me burnt it tasted like burnt oil. they gave me the wrong dipping sauce in the bag. they were rude and disrespectful to us over the intercom. if the manager of the store reads this review you need to fire the employees from this night they are going to destroy your business. read more

I've never had Carl's Jr so I decided to give it a try. My expectations were "better than McDonald's". Really low bar. Everything was extremely overpriced, so I assumed this had to be some gourmet fast food or something. Nope. My burger was terrible. Disappointment on a bun. Even my shake was terrible. I should've gone literally anywhere else. I've never done a Yelp review, but this burger was so bad that I felt compelled to. Service was fine, though. read more

5/26 10 pm GUILLERMO FORGOT TO PUT MY CHICKEN JALAPEÑO SANDWICH IN MY BAG . I had driven home when I realized it was missing and within less than 10 minutes returned to let them know. As I'm explaining he's rudely yelling over me saying, " I NEED THE RECEIPT ! I NEED THE RECEIPT! TO MAKE SURE YOU ARE NOT LYING" as I'm shuffling for the receipt I tell him don't you have a Chicken sandwich lying around that should've been in my order and he says no. Thankfully I found my receipt and handed to him and was able to get my sandwich All I have to say is TERRIBLE CUSTOMER SERVICE considering I had to drive all the way back to get my order. Like why would I be PULLING up in a benz and trying to steal a chicken sandwich . Geezus! The audacity! read more

Ok,so Carl's Jr: food: b+ ,wouldvecgiven them an A BUT:..service friendly but drive thu speaker wasn't loud enough AND their soda dispenser was busted( didn't have Dr.) Pepper.ambience : don't know because I was in my car. read more

I ordered a beyond burger meal during my lunch break, when I got back to work it was a famous Star meal, I tried to call and it went to voicemail (LOL) so I had French fries for lunch, I emailed corporate and nothing, this use to be a great place for a quick lunch but not know, very disappointed, check your order before leaving read more

What can I tell you about this Carl's Jr that cannot be said about any other such location. It is your typical big chain burger joint, with a 24-hour drive thru that I appreciate. I have buddies who live in the San Fernando valley, and I sometimes stop by here either on my way to visit them, or on my way back home. I have actually never set foot inside the restaurant, but I can say that the drive thru does its job adequately. I normally order a grilled chicken sandwich, and my sandwiches have never lacked in quality. I cannot speak for the beef burgers or the desserts, as I never order those items from Carl's Jr. This would make a great quick food stop at the end of a night out. read more

Not a very good sign. Driver thru speaker warned me that they only except cash at this time. What cash?? At 1:00am ? So I said ok, my turn at the window gave him a 100 dollar bill and he said he doesn't have change and I told him that's all I have or card. He replied ok let me try your card. Once he tried he looked at me and said it worked. Very strange very weird. read more

Asked for criss cut fries w my western bacon combo with no onion rings Instead I got a side of onion rings which I can't eat. read more

I visit this Carls alot w my son. The food is always correct, hot and service is quick. Jose is the manager and has served me in the past. He is professional, kind and always has a smile. This is a great locstion! read more

Ordered a milkshake just now and the guys name is Delamo and he was screaming at me and refused to remake my Milkshake I asked for a chocolate milkshake and he said I put so much chocolate in there and I asked him to remake it and he refused Healing was yelling at me what the hell kind of crap is that! Disgusting horrible person damn does he do this to everyone? Horrible .. So disrespectful calling me names read more

No tenders!!! For nearly two weeks this place has had no chicken tenders. I mean this is pretty unacceptable. Seems like this Carl's is always out of something. read more

Awful 10 years of coming here ends today.. yea taste like metal. Told the guy and he was like "so" The only thing was was decent on the chicken sandwich was the pickle This place will never change.. read more

The management at this location and their employees don't give a damn about their customers I went tonight after midnight, they told me they weren't taking cash Thankfully I live about 3 blocks away so I was able to go get cash, I go back home and when I return I see the person in front of me paying with their card So I decided to pay with my card too I sarcastically tell the cashier " oh you guys are taking card now" he answers "yup" If you don't want to work in this industry find yourself a better job! It's pretty obvious they are taking cash only cause they are keeping it for themselves and not ringing in orders 1 star cause I had to rate something And when you call you go straight to voicemail Oh yeah and I ordered two double westerns and got singles smh read more

My favorite burger in the world! The cheese inside is thick and melty. Workers were very fast and very friendly read more

Carl's Jr - Bfc - Fast Food Near Me - Van Nuys, California

Worst place ever!! Bought 2 strawberry shakes amd ended up with strawberry ice cream milk. I knew something was wrong when he said the tops on the shake are a little loose. No moron. The watery consistency made it leak. What a buffoon. I had to wait in a drive thru of 10 people before I could return the shakes since there was no fine in. read more

This Carls Jr. experience was not good. Ordered 2 combos and the fries were old, cold, and hard. Carls Jr. used to have the best french fries, They probably still would but this Restaurant on Woodman and Burbank was very disappointing. I also ordered a Famous Star with Cheese with meat and cheese only. They cashier even repeated the order back to me they just fixed it without as per normal. You would think, that since business is down due to Covid, they would realize people will remember the quality or little quality they receive. Carls Jr. isn't low priced either, two people can easily spend almost $25. So unless I have no choice, I won't be back to eat there. read more

I love Carls Jr but this location is not my favorite. I go there on my lunch break and this is not the first time that they don't t give me what I order. I always order the bacon and Swiss hand breaded chicken sandwich but always get the plain hand breaded sandwich. No bacon no Swiss cheese and no lettuce. If I wanted a breaded chicken breast on a bun then I would ask for it. I just don't understand how they get the two confused. I clearly say Bacon and Swiss breaded chicken sandwich. I pay the price to get bacon and Swiss. Get it right Carl's Jr. read more

I would put zero stars if I could because these idiots can't follow simple instructions and make my food how I order it ! Charge extra for extra condiments and stuff in your food but don't bother to make it the right way! Fuck the cool and whoever gave me my food with our double checking read more