This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

I went there for an estimate they were informative and very reasonable with their pricing. Also…read morewilling to work with my schedule, I highly recommend them.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

I never write reviews but I had to this time. Very bad…read moreexperience. It took forever them to get it ready but that's understandable. Repairs are unpredictable and can take longer. It was very frustrating in this case tho because Gabriel who initially was handling my case didn't seem to have correct updates or follow ups, He would say come get your vehicle and only to show up and find out that they hadn't even started working on it. I even sent him text letting him know my frustration but he just ghosted me on that. Finally picked up my truck. Quickly discovered some sound from the back. And my tires were wearing uneven. Brought it back to Hudson. They said it's ready to pick up. I went to pick it up. They said, they don't know why tire was wearing uneven. Didn't fix the noise coming from the back. However they scratched and dinged my front passenger side door. Ford said uneven wear was due to alignment issue which Hudson collision should have taken care of before releasing the vehicle back to me. Now they are not willing to fix the noise or replace my Tires. Store manager Randy sure made me feel like I was annoying and nagging. Honestly at this point I'd rather just take my truck somewhere else and pay out of my pocket.

I got into an accident and I just knew that I was going to have issues getting my car to look…read morerespectable again. I called around and talked to the service manager Nick. He made me feel comfortable and told me that he was going to look out for me. After getting my car back from Joe Hudson, not only were the repairs completed super fast (5 business days) my car looked better than it did BEFORE my accident. These guys even got the car fully detailed. Nick I appreciate you and your whole team Sir.

Dealership did a great job. Angel was very good with communication and providing regular updates…read moreon the status of repairs.

They took good care of my Mercedes. I recommend them because you won't be disappointed. Great…read moreservice!

I got my bumper repainted and a full detail so I had to leave my car with Wilson for multiple days…read more Wilson was in constant communication with me about what was going on. He gave me a quote based on some images I sent him before dropping my car off, and he honored the quote. When I picked up my car, it was in amazing condition. I would highly recommend this place

I was happy at first. I also only did hand washing. In my 2nd or 3rd hand wash, that was when I…read morefound out that the top or roof of my SUV haven't been ceramic coated. The way the water pours on it is different vs the rest of the car (even the hood). It did not bead like it's supposed to. So to people going here- make sure the top or roof of your car is done! So disappointed because I paid for it.

High quality work! Great communicators! Always willing to go the extra mile. They invest in our…read morefamily! They take great care of our Lexus RX350 and F150.

I made the mistake of taking my vehicle here for what I thought would be a quick repair after…read moreanother vehicle hit me. This was two days before Thanksgiving 2024 and after a couple weeks went by receiving no communication, I posted a review on Google still no phone calls. I reached out to them YET AGAIN after another week and instead of communicating about my vehicle she wanted to argue about the bad review I left stating they attempted to call me. I printed out my phone logs just to further prove my point that during this entire fiasco they have attempted to call me only once. I sat in their office having a face-to-face conversation with them stating that the cosmetics mean nothing to me I need my vehicle to operate mechanically and safely just as it did before I was hit. Weeks go by and still no word. Once again I call them and I was told was that they completed cosmetic work prior to even looking at the mechanical work and were still waiting to assess the mechanical portion. On what planet would a mechanical shop perform cosmetic work prior to any mechanical work?! What if the car is totaled? I mean, I'm just a mechanic too, What do I know? We have now started a brand new year. It's a week in to 2025 and the last time I have heard about my car was at the beginning of December. If you want your car fixed correctly and in a timely manner, do not bring your car here.. I wouldn't wish this place on my enemies. Lessons learned.

This place was hilarious. Went to ask for a quote to make 2 cuts on my bumper to put in an exhaust…read more(custom right). Rotary saw 5 mins at best. Quote 1500$. With a straight face. For reference, a brand new valence to accommodate what i wanted to do at the Ford dealership, with installation and warranty, 600 and change. Now i wasnt looking for a 50$ job, i would have paid as much as 200 because i wanted it done like that day and to patron local businesses. Sucked it up went to the base in fort worth and used the base hobby shop lift and their saw the next day. 10$ to rent it out for the hour and installed my exhaust. They might do good work idk...

I came to SLP for help with fully stripping and repainting my lancer evo x. I had been parking…read moreoutside for a decade and the texas sun had slowly worn down and deteriorated not only the clear coat, but began to wear down the red paint leaving metal in places. Along with a full repaint, there were a number of small to medium maintenance things that needed doing, re surfacing the interior ceiling with new cloth, fixing some minor body issues, polishing and clearing up my head lamps. It was a lot of work, and took about a month - but when I got my car back on the other end I almost didn't recognize it. SLP did a fantastic job and they have my full recommendation and will be going back for other work in the future. Thank you !