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    Carvana Schaumburg

    3.3 (217 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Carvana Schaumburg

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    Delivery
    William P.

    Unfortunate circumstances found me at Carvana's doorstep because I needed to get a car ASAP. I found a car rather quickly, and had it delivered to my house. The car has a push-button start and I noticed almost right away that it wasn't firing every time. I took it to one of the "in-network" shops listed on their site, which was Monro and they accessed the vehicle and said they didn't have the capacity to do the repair (the starter) and suggested going to a Honda dealer. There is one right across the way (Wilde) and they did my starter and also my front brakes and rotors (after their inspection) and Carvana covered the costs incurred. I had to pay a small deducible fee, but in comparison to what the bill would have been it was nothing. The people who dropped off the car were really awesome. The one guy was training someone and even she seemed like she was enjoying herself in job. This type of thing might not be for those who prefer/insist upon face-to-face interactions with people. I'm pretty sure the insurance Carvana uses chatbots to interact with their customers, but for what I was engaging with them about it worked seamlessly. This is more than likely the future of used-car sales, so in that regard, Carvana is doing a good job. Yes, I would do it all again.

    Carvana

    Process was simple. My only issue was they cancelled on me twice. First time they cancelled was during their appointment window at the very end of their 3 hour window... wasted my whole night. They auto scheduled for the next day and then cancelled again. I couldnt do the next auto reschedule as I had to work so I had to push it another day. They did show up and did take the car. That process was very smooth and easy. They shouldnt have charged me to pick up my car after wasting two days of my time.

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    23 days ago

    awesome experience. Picked up at home. Fast. Professional. Convenient. On time in pick up window. Fair market pricing.

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    22 days ago

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    26 days ago

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    3 months ago

    Very quick and easy experience. They arrived and checked out the car, took a few pictures, handed me a check.

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    3 months ago

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    2 months ago

    Smooth, fast, hassle free. Easier than expected. The entire process took 10 minutes.

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    4 months ago

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    2 months ago

    Easy process no stress and the gentleman that picked up the car was very sincere and personable.

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    2 months ago

    I could not be happier. The whole process was easy . I will definitely buy from Carvana whenever I decide I need a new car.

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    1 year ago

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    1 year ago

    Business owner information

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    Olivia O.

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    3 months ago

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    3 months ago

    Very skeptical at first but super easy. No haggling or shady tactics. Highly recommend

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    4 months ago

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    2 months ago

    easy, great customer service, no haggling, very seamless experience, got a good price for my Camaro!

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    7 months ago

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    10 months ago

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    Olivia O.

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    1 year ago

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    1 year ago

    Everything went well from the day I started with you guys .talking with the team was amazing...About the delivery was perfect thanks.

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    9 months ago

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    Page 1 of 6

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    Review Highlights - Carvana Schaumburg

    The process was simple and straight forward and the actual drop off of the vechile took less than 15 minutes at which point we walked out with a check.

    Mentioned in 3 reviews

    Read more highlights

    Chase Bank

    Chase Bank

    4.1
    (8 reviews)

    It has been a long time since I reviewed Chase Bank on Euclid in Palatine. While Chase, as an…read moreinstitution, is a huge multi-national corporation, this branch still operates like a small, hometown, bank. Our relationship has grown over the years. Lately, I've had to have a few items notarized and they are always ready to help. Also, I had an issue I could not resolve through their customer service line, and the branch fixed the problem with a smile. We continue to be loyal customers.

    A few months ago I TOOK MY elderly MOTHER TO OPEN CHECKING AND SAVING ACCOUNTS…read more Mr. Anthony Seiler/ aka Tony was our personal banker and he helped my mother by explaining which accounts would be best fit her, direct deposit, fees etc etc and in most instances repeating over and over until she would finally comprehend, simply because she has been stuck in the old school way of doing things, and accepting change, well is very hard some times. However surprisingly she actually love Mr. Seiler and more importantly trust him and trust me she doesn't even like or trust most people lol , funny , sad but true. We have even stopped in since then to ask him a few questions and change a few things and he immediately helped us. Well after her encounters with Mr. Seiler, he may have renewed her faith in humans. Mr. Anthony Seiler was very accommodating, patient , professional and just a nice person with a good heart. He represents chase bank very well. Thank You Tony ! I really appreciate you and will see you soon as we embark upon purchasing a condo in the near future.

    Bank of America Financial Center

    Bank of America Financial Center

    1.6
    (12 reviews)

    I visited today Bank of America, 1805 E Golf rd, Schaumburg, IL 60173…read more The reason for my visit was to deposit to my account, 2 Money Orders each worth $70- payments to reinstate my drivers licence. Since the suspension has been rescinded, a reinstatement fee was not required, and the payment was sent back to me by the secretary of state's of Traffic violations section. I presented to the bank officer by the name of "Kevin" all the documents including the letter from the Secretary of States office, my id, and my debit card . The bank officer was so rude, and prejudiced, rejected me first and when I insisted, he accepted but not posted it in the account. What a rude manner for a customer of two decades. I don't recommend that branch for anyone!

    This branch is absolutely horrible. Do not come here for any type of a mortgage loan the mortgage…read moreofficer or is it complete ass. Now all I came in with a slightly complex situation with full power of attorney, the just arrogance and dismissiveness of this individual Brian was astonishing. Granted he may have been upfront saying it'd be 60 to 90 days to get a HELOC closed for a loan of less than 50K, he never stood up, never introduced himself, never shook my hand and was thoroughly dismissive and talked over the top of me while I was looking to explain the situation and then made assumptions about the power of attorney and what the underwriters would want and was stating that while the power of attorney would grant me the ability to create the application, they may want my terminal mother who is in hospice there to sign off for the final loan, which doesn't make any sense because the loan is exclusively to try and pay for her hospice stay and she's gonna die within the next few weeks. So if you're looking for a loan do not ever come to this branch, you may find another one that would be at least compassionate and open to hearing as well as have any type of standard business practice. But this branch is absolutely terrible and I won't bank with Bank of America at all because of it so I'm moving the rest of my Bank of America pieces off to different organizations.

    Carvana Schaumburg - carbuyers - Updated June 2026

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