I wish I could comment on the food and the service, but we received no service, other than a glass of water. We walked out after being ignored for nearly 20 minutes, so a food order was never placed. Had this been a busy time, it may have been forgiven, but at less than 20% capacity, it was not a busy time. The ambiance was as unimpressive as the service. If you've read this far, check out the menu. I've never been to a Mexican restaurant with such a non-Mexican menu. I'd call this "One & Done", but we never even got to "One"! read more

A few months ago I went to Casa Canela, looking for a restaurant to have a family dinner after my civil wedding. I found the perfect spot. I would highly recommend this place for any event they are all friendly and the food was delicious. Unfortunately did not take pictures of the food but here are some photos of the place. They let you to decorate however you want (they can decorate it too) I went in the morning to decorate, Gerardo and other workers were there to assist me with anything I needed. Gerardo had the patience to plan everything (I customized the menu) he guided me and approved the changes I did to the plates. We had a really good time there. read more

Casa Canela - Mexican Near Me - Stevenson Ranch, California

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Haven't even left the parking lot and felt like I have to yelp this place. We actually frequent this restaurant from time to time so we thought let's go have our new years breakfast here. That was a mistake. First off we missed the breakfast by 5 minutes so had to have dinner. That was on us. But the service today was horrendous. The waitress totally forgot about us . The chile relleno plate was cold from the moment we received it. My drink was empty the whole meal , we waited and waited. The place was not packed at all , we can see outr waitress just talking to the other waitress. I literally ate my food just to eat honestly regretted it. The plates sat there empty on end of table for a while . Then finally she came to get the plates and asked if we wanted a refill on the drinks. Yall have to do better. Cold food and bad service. Happy New Year read more

Recently celebrated my daughter's Birthday brunch, Gerardo the general manager was very accommodating and made the private room available for us to celebrate and enjoy the moment. I requested fruit platters and those were served the minute our guest arrived, very satisfied with the food and service. read more

I was excited when I saw that Casa Canela was opening a second location because I really liked the one in Saugus. Came here for breakfast and ordered Cafe de Olla and an American breakfast combo with pancakes. Everything was really good! I'm usually an espresso drinker, but I actually really liked their coffee. The service is excellent, everyone is super nice and attentive. I'm looking forward to going back for some Chilaquiles and to try their lunch/dinner menu too. read more

We were really looking forward to trying Casa Canela, especially since we've been to the location in Santa Clarita and had a great experience there. Unfortunately, this location didn't measure up -- neither in quality nor in quantity. I ordered the Chilaquiles Verdes. The green sauce was flavorful and had potential, but the overall dish was underwhelming. The portion size was noticeably small, and everything else -- from the chips to the eggs -- tasted bland and flat. It lacked the comfort and richness I expect from a good plate of chilaquiles. My husband tried the Poblano Chilaquiles, and sadly, it just wasn't good. The sauce was overly creamy and lacked balance -- more like a pasta sauce than something that pairs well with chilaquiles. He barely touched it. We also got a bacon breakfast burrito for our son, and thankfully he seemed to enjoy it. That was the one highlight of our meal. Service was fine and the space itself is clean and welcoming, but when you've had better at another location with the same name, it's hard not to compare -- and this just didn't hold up. I don't think we'll be coming back. read more

We celebrated mom's 100th birthday at Casa Canela and everything worked out perfectly. Huge Thank You to Gerardo and staff for all the help in making mom's celebration perfect. Compliments on the food (birria), table settings and service throughout the event. read more

Great food and such a welcoming staff as soon as you walk in the door! I had the breakfast skillet and have no regrets!

Casa Canela captured our heart at the original location but it was a long drive from the valley. So glad they opened a new location that is right off the 5! Someone stated it's a "Mexican Dennys" and it's the most accurate review except the food and service is absolutely amazing. The fresh squeezed orange juice is the best our family has ever had. I ordered the poblano crepes and home fries. This isn't your usual cheap potatoes and cheese. They were well seasoned and for once I didn't have to douse them in tobacco sauce and ketchup. The crepe was the size of a burrito and there were two! Each bite filled with chicken and poblano. Again, shocked with the flavors and how rich they were. We have come back two more times. The chilaquiles, Benedict with chorizo, and lattes are all amazing. We look forward to trying so much more on their menu! So far we have not had anything disappoint. read more

Food was great. I've been here quite a few times. This time the service was poor. They sat me and I waited at least 10 minutes before someone came over to offer coffee or drinks. Then I needed a coffee refill and basically had to wave down a server that wasn't even mine to refill. Then waited a while for them to bring check. Then need 5 singles and it took like 4-5 minutes for them to find the change. They weren't really even that busy but seemed to have enough staff. Maybe everyone was having a bad day. Other servers seemed to walk by trying to not look over my way so they didn't have to help. Very odd. I'll come back and chalk it up to a bad day. We all have them but it's tough when you are in a service business. I came in on a Saturday at 8:45-9am. read more

This was a nice surprise. The food was delicious. We ordered chorizo burrito (no bacon ) and it was the BEST. Chorizo was not salty, had good flavor and salsa was fresh. If you never had Charro beans, it's worth giving it a try..... so good! Looking forward to coming back soon. read more

Chilaquiles trio!! Amazing! Great service! Would definitely recommend to friends and family read more

Casa Canela - Chilaquiles trío - Mexican Near Me - Stevenson Ranch, California

We have been coming here for some time as a go to place. They have an extensive menu from traditional to great Mexican dishes. Gerardo, Miguel & Team always greet us and make us feel special. read more

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First the service was good. Host and server were friendly. I ordered the breakfast machaca with refried beans and cafe de olla. Machaca was bland and not flavorful. Beans were watery and bland. Extremely disappointed with cafe de olla that folks rave about. A great cafe de olla does not need any additional sugar or creamer. It is like a great steak does not need steak sauce. Their cafe was not a traditional cafe de olla..it was black coffee with a slight mix of sugar. I had to add 5 small packets of sugar! Very disappointed give ln the reviews and their concept name. Maybe an off day for cooks..but disappointed. read more

Family coming into SCV I remembered Casa Canela, Stevenson Ranch. The food is delicious, the menu has a great variety of options. I've been for breakfast my meal was great. Portions are generous. That morning I had a DECAF LATTE it was a tasty treat a nice splurge. I've been for Lunch. Had an incredible salad, it had so much chicken in it!! I believe it was the fiesta salad. I made a reservation for Brunch for 10 guests. It was a Tuesday. We enjoyed a spacious dining area, We could talk and talk - take pictures. A perfect dining experience for all of us! Casa Canela was prepared & ready to make it great. Thank you read more

We had a 70th Birthday Party for my mom today. We loved the party room. Food was excellent and the service was great. Our waitress did an amazing job with our 30 people. The large screen was perfect for showing a slideshow. Gerardo the manager was very easy to work with and did a wonderful job ensuring our party went smooth and that we were happy. Will definitely keep them in mind for future parties and regular meals. The price was extremely affordable and creating a special menu for our party worked out nicely. read more

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The food was good, but the waiters and waitresses were completely inattentive. I had to ask for my sauce for my meal; they didn't even come near to see if we needed anything else. read more

Came in for happy hour with the family. Great food and drinks. Great service as well. Will definitely return

The staff were super helpful and courteous and had a positive and happy attitude, which is important. The food was delicious and promptly served. Great job! I will definitely be coming back! read more

Good food, I had chilaquilles de carnitas. The only thing is I would have preferred queso fresco or cotija instead of melting cheese. read more

Casa Canela - Mexican Near Me - Stevenson Ranch, California

I usually love trying new places but my experience was lacking First the service, it took them 20 minutes to take our order and then another 10 minutes to get our check at the end. Getting our food and drinks were fine but it took too long to just order them then pay at the end. The food was fine, I got the burrito with chicken and it was mostly rice and sour cream barely any chicken. Low key disappointing. It looked like there was only one server actually trying to do a job and it felt like he was the only one working even though there were a lot of employees just standing around taking to each other. Our amazing waiter who was that one guy doing all the work was amazing. Probably wouldn't try this place again read more

Wanted to try out this spot since it was newish and close by. Definitely skip this spot. The food is very generic and to top things off I ordered steak and eggs and found a long white hair in my potatoes. I immediately called the server over and had them take back the almost untouched plate. I had only eaten the eggs and had took 1 bite of the steak. They kept trying to get me to order something else but I lost my appetite from finding a long hair. read more

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I can't believe this place has four stars. The food is bland and honestly pretty disgusting. It's a stretch for them to even call themselves a Mexican restaurant. I Do Not recommend at all. read more

Great service and delicious food. Only 4 stars because they should bring all the food together to the table or at least 3 minutes apart. We were party of 3 and brought 2 breakfast first and then we needed to call someone to bring the thirds dish which took about 10 minutes. Other than that, highly recommend and will come back to have another breakfast. read more

Casa Canela - Machaca and eggs - Mexican Near Me - Stevenson Ranch, California

The food was great, so were the drinks, but the highlight was the customer service. Very positive and lively. Made my visit to Santa Clarita a pleasant one. Highly recommend the ribeye agua chile. Great ambiance. read more

Amazing food, Amazing service Amazing coffee It so good, it make me yell cacacacacanelaaaaaa delicious coffee with cinnamon , try cafe de olla! And also the poblano omelette is bussin frfr be sure to try their house potatoes that are diced. Straight fire 10/10 no joke So bombdiggityyyyyy read more

We ordered the French toast combo with scrambled eggs, country potatoes, and bacon. The food came cold, and the cinnamon French toast didn't taste all that great either. We had also ordered the chipotle chicken sandwich and that didn't come hot either. Will not be returning due to the food not being hot, and the food that did come hot didn't taste good at all. They did offer a $10 discount off of our $56 bill for the inconvenience read more

Well I thought I would give this place another try. I had family in town so before they headed back home we all went to Casa Canela.. I was not a fan of their dinner but I was fan of their breakfast (the one in Saugus) so I suggest we go there.. Every Mexican restaurant I have gone to you get chips & salsa free and Tortillas are NOT considered a side with your meal.. Really! I was surprised they didn't charge me for the silverware, since I dropped my fork. My potato's were salty & cold.. breakfast for 2 was over 80.00.. 8.00 for orange juice!! There are a few other places out here that the food is better, I get free chips & salsa and tortillas are included with your meal. read more

The food was ordinary and price wasn't reasonable. It was okay and not planning on going back. As the quality of food was poor and service was okay. read more

The food was absolutely amazing. The portions were large and the service was on point. We will definitely come back.

Extremely overpriced for subpar inedible food . The seasoned potatoes were undercooked and left untouched in everyone's table , rest of what we ordered tasted bad. The place also was not clean read more

Muy buena comida , pero mejor el servicio al cliente de Raquel al recibir una calidad bien venida.es la mejor atención al cliente q hemos recibido , hay q cuidar y valorar esas personas q ya no hay . read more

First time here...delicious! Friendly and very attentive service. We had their fresh made green juice, Mexican Benedict with a poblano sauce on sopas, chilaquiles and corned beef hash. They have a wonderful happy hour menu looking forward to trying next time. read more

Casa Canela - Mexican Near Me - Stevenson Ranch, California

Wow what a great place to enjoy your Mexican food, excellent food, excellent service, if I could give them a 10 stars rating I would. The person (Nancy) who helped us, it was just great. read more

Casa Canela - Molcajete, sea food, chicken and beef, and tortillas just hand make. - Mexican Near Me - Stevenson Ranch, California

We went there recently- a month ago. It's a place "in the making". Meaning nothing feels done. Hard to explain - it's a feel. There was only one waitress (maybe the owner) and there was a huge party there at a table - maybe 12-15. The drinks at that time have no hard alcohol- fermented tequila/wine in a margarita is a headache waiting to happen. Ordered a steak burrito and it wasn't anything special. Lots of rice and a 1/5 of a steak- so. Or much meat at all. With all the trouble of the signage (pure comedy- if you know - you know), and impossible to tell if they're open (blacked out windows- since added a "open sign" we were hesitant to try it. Based on the experience- we will wait about 6 months to go back and keep eyes on the reviews. It's a new location- new everything so maybe they'll be a great place someday. The feeling in the place is that it feels like a Mimi's or something- and not a Mexican place- so there's that too. read more

Good service but food wasn't great. Went for lunch and the food was just not good. Not much flavor

Ate here today, pretty good I love the bar it's nice, great private room for parties. Great service considering they had a huge party today, I knocked down a star because my shrimp taco fell apart upon picking it up but overall it was good and I ate it with a fork. read more

I tried leaving a review on Google but it disappeared after I posted it. Let's see if this one stays. I want to start off by saying that the food here is delicious for the most part. I have enjoyed most of what I have tried. What I do not like, however, is the service we have received time and time again and also the lack of cleanliness. I took my sons to eat right when the restaurant opened at 7. We were sat down immediately but the table was not clean. I pointed it out to our server and he seemed to doubt what I was telling him until I picked up one of our kid's menus and showed him that there was already syrup on the back of it. We hadn't even ordered food so there was no need for us to touch the syrup. The server "cleaned" our table but it wasn't any better after he was done. It was upsetting because I know there's side work at the end of the shift so the table should have been cleaned the night before, not when I asked that it be cleaned. I've read reviews where people say that their servers are very attentive, almost to the point of being annoying. I've yet to experience this. I feel like every time we go, we hardly see our server, especially the last time we went. Both my dad and husband had ordered coffee and no one ever came around asking them if they wanted more coffee. My husband basically had to flag our waitress down to ask her for more and it wasn't busy at the time we went. This restaurant has a no split check policy and then they only accept two cards so unless you have cash or plan on using Zelle/Venmo, don't go. I've never had an issue with our servers being able to put x items on one card and the rest on a different card but our server last week was saying she couldn't do it. She was pushy and rude about it even though a different server had done it for us just the week before. I've stood there and seen them do it when I use Apple Pay so I don't know why she didn't want to do it. I ordered their abuelita chocolate horchata and it was not good. I tasted it and it took everything in me not to spit it out. My grandma offered to taste it and she said it tasted like spoiled milk. My dad also tasted it and had the same reaction I did. This wasn't even at 11 am so I don't understand how they could have served me something that was bad so early in the day. Like I said, it wasn't busy. The last complain I have is about the service again. My dad said he went with a group from his church and the gratuity was included, which they expected because their party was bigger than 6. He said that the server saw that not everyone included extra too (again, there was already added gratuity) and she made a comment about them not tipping. That shouldn't be something that gets said if you ask me. Gratuity had already been paid and some had already added extra tip. That's just very rude. I've yet to visit and feel like my servers are doing an adequate job (and no, I don't expect too much. My husband and best friend worked as servers for a while so I respect them but also know what are basic duties that I have yet to see the servers from this establishment provide). At least the food is good for the most part. read more

Just had dinner at the new Casa Canela and omg the food was amazing and the service was too! Our drinks were always filled and our chip basket never empty. Our server was Marcela, and she took amazing care of us. They even customized a kids quesadilla for our picky eater. The queso fundido was so good. My Carne Asada was cooked perfectly! My husband had the flavorful carnitas plate and really enjoyed it. We were so full and even had to take food to go so the portions are awesome. We even ordered dessert to go. Highly recommend you pay a visit. We will be back for breakfast soon! read more

Casa Canela - Carne Asada - Mexican Near Me - Stevenson Ranch, California

We were driving down from Greenfield California and i remembered hearing about Casa Canela. I read the excellent reviews and they didn't disappoint. As we walked in that Sunday evening the restaurant was filming and they seemed occupied. But as soon as we walked in the door they were attentive. A gentleman who I assumed was part of the filming crew greeting us along with Nancy our waitress. She was friendly, enthusiastic and kind. We will definitely will be returning. Great staff read more