Just purchased a new VW Tiguan. Brandon Rhime was great! Thank you for making this as smooth as possible!

Brandon was phenomenal helping me as I was trying to find a car for my son. Didn't end up buying because the inventory just wasn't there for what I needed. Brandon updated me on the situation as I continued with my search without being a pain in the @ss. Will go to him when my next son drives! read more

Kind of a mixed bag. Their service dept. has some major communication issues. Dropped of my 2020 Palisade for a Navigation system data update. He calls me and I couldn't pick up. So I called him back and I get an autobot msg "the voicemail box is full." I get there and ask, what's up w/the mailbox? He says they can't fix it. They couldn't fix my car either, and the new part is 10 days away (they gotta order a "special" USB flash drive). But the receptionist - Anna - she rocks. Great; she's attentive, professional, and makes her part of the operation flow like greased lightning. read more

Central Valley Hyundai - Car Dealers Near Me - Modesto, California

July 13 purchased a Hyundai car. it went very smooth. but LoJack charges made me concerned. at no time either by sales person or Finance manager mentioned me that its optional and once i accept it won't be able to cancel it. all the time i thought its part of the deal. looking through contract copy at home i found LoJack is not really for me and is optional so i contacted dealer office to cancel it. To my surprise i am told that now its not cancelable. I asked how come no one mentioned me that its optional. whereas at the beginning you guys kept telling me (As if its part of the deal) make sure that i tell my auto insurance about LoJack to get discount. Insurance company even totally denied to honor that. I feel cheated, for that reason i do not recommend them to anyone. also suggest that double check optional choices before signing if they are cancelable within given stipulated time No matter what auto dealer you go.. read more

One of the best car shopping experiences one could hope for. Bianca and Brandon were exceptionally helpful and super cool to work with. Finalizing the deal was a breeze thanks to Lucas' IPad that saved lots of time and paper. Overall everyone was on point and I felt well taken care of the entire time. read more

My spouse and I work nights and it's difficult to get to the dealership at the crack of dawn. Which apparently is the only time Central Valley Hyundai can get you in to replace a headlamp. Yes, that's correct, a simple headlamp bulb. It's not enough they triple the fair price of the bulb. They need to charge you three hours labor to put it in as well. We were told they don't take walk-ins after 2:00pm. It was 2:10 pm by the way. No Exceptions! My next vehicle will be anything besides a Volkswagen or Hyundai from Central Valley. read more

I bought a 2018 Golf R sight unseen in early August, and the sales transaction was fabulous. They delivered the car up to my home 100 miles away. However, when the car arrived, I noticed every single wheel was rashed beyond repair, and there was minor damage to the front bumper. Also 2 small dings on the right side of the car. None of which was disclosed beforehand. I overlooked these, because this spec Golf R in manual is rare to come by. A few weeks down the road I had the car up on a lift at my workplace just for fun. I discovered the right front axle was leaking from the flange. I took it to my local dealer(Niello in Sacramento) for warranty repair. They denied the repair because it had appeared as if someone has worked on the transmission previously. The car had 18k miles at the time, and was "CPO". Did they not inspect the car prior to sale? Didn't change the oil? No service records, nothing. To add insult to injury, the car has had sporadic 2nd gear issues. Grinding from time to time and excessive notchiness. I reached out to a sales manager about this, and never received a response. I feel like if a car is being sold as "CPO" and at full retail value, there should be no issues like this when the car is delivered. read more

Kelii was great and gave me a wonderful experience! He didn't pressure me at all and got me the car I wanted exactly. Definitely recommend you go and see him if you need a new vehicle!! read more

They used to be really good. However, the quality of work and customer service now is horrible. The prices went up by a lot, but their quality went down. Employees have an attitude. It takes them multiple hours to do an oil change even though you have an appointment. The personnel lies and makes every excuse. One of the reasons I used to like taking my car there was I also get a car wash. The last three times they have forgotten about it or make an excuse. read more

I encourage anybody purchasing hyundai to see Luis Casapia, or Kelii Carr top-notch gentlemen . I had bought two other cars from Luis in previous visits so I went to Luis he was busy so he asked Kelii to help us no pressure they act like a friend and advisor I got everything I was expecting at the price I wanted. shout -out to Lucas Huffman the finance manager welcoming young gentleman read more

It was time to upgrade our 2017 Hyundai Ioniq Hybrid with a small SUV or crossover. We had a choice of purchasing a Honda, Toyota, Subaru or any number of higher end manufacturers. We came back to Hyundai for one main reason: excellent service. Our salesman, Greg Hayes, found us a 2022 Tucson Hybrid that was perfect for our needs. We decided to make this purchase based on our previous experiences dealing with the Hyundai staff and Greg in particular. It gives us great confidence knowing we're going to be treated fairly and like family. Thank you CV Hyundai and Greg, we love our new Tucson! read more

Central Valley Hyundai - 2022 Hyundai Tucson Hybrid - Car Dealers Near Me - Modesto, California

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Not only does this place NEVER answer their own phone, but when you do speak to the representative they send you to another phone line so they don't have to speak with you. My vehicle was repaired their after three months of my engine being on back order. Just to have my car back and drive terribly, along with the condition of my vehicle being mishandled. They left my vehicle in the rain, heat and exposed for three months which in resulted in my clear coat to be damaged and mold to grow on the car. This is completely unacceptable and they still don't have the ability to answer a call. I shouldn't have to start calling at 8:30am and still have no one answer / call back by 10:30... literally what type of business is this. Should be ashamed. read more

Purchased a 2023 Hyundai Tucson yesterday from Central Valley Hyundai. My wife and I were extremely pleased with the process and the guidance of there sales representative, Brandon Rhine. He listened to our needs and concerns and we never felt pressure to purchase a vehicle. We had talked with other Hyundai dealers and this by far was a super deal for us. Extremely pleased!! Rich Holmer read more

Great job every time I take my car to Central Valley Volkswagen they do an awesome job. They find what the problem is and I don't have to worry about anything. I will deathly be bringing my car back for a future appointments. read more

What a JOY it was to buy a car here! Seriously, no run-around, no mark-up, just straight up real people. HUGE shout-out to Angelo and Lucas, as well as the sales manager, all being real and honest, no BS. THIS is how buying a car should be! read more

When looking for a new vehicle, the last thing you need is a sales person right by your side looking with you. The staff at Central Valley Automotive must have understood this. They let us take all the time we needed to decide and once we did, the process to purchase the car was easy. Our sales person, Kelli , was outstanding. He explained everything so we could understand and went out of the way to make sure we were happy with the car. Finance manager Chris made the paperwork simple and fast. We are repeat buyers with this dealership. The service is impeccable and we would highly recommend read more

I give this review five stars my sales person was Greg Hayes I wasn't really there looking for car until the following week but Greg was such an amazing sales person he made me feel really good about buying a car and I wasn't pressured into getting a car and he made it all about me and what my needs were and what I want it. I'm glad I stopped in. read more

Central Valley Hyundai - My new baby - Car Dealers Near Me - Modesto, California

Brandon Rhine was very helpful along with Kenny and all staff. We love this place and buy all our cars from them!! Thanks to all involved

Service - I was quoted $55 to change the windshield wipers. Went to amazon and got them for $16 instead. Worse yet, I needed the gas spring front hood struts replaced for my Sonata. I was quoted $280 for parts and an hour of labor for a total of $450. Instead ordered them on Amazon for $20 and replaced them in 5 minutes. WOW!!!!! I love the people behind the counter, but their prices are absolutely absurd. read more

This review is for the service center only. I live in the Bay Area, but am willing to drive the extra few miles to Modesto to have my car maintenance done at Central Valley Hyundai, instead of the Dublin Hyundai. I've gotten great service each time I come in and usually it's completed much quicker than they estimate. When I used to have my car's oil change done in Dublin, I would wait at the dealership for 2+ hours to have a basic oil change completed, even if I had an appointment on a weekday. At CVH, they actually honor my appointment time and get my car done quickly. I came in this past weekend for a Saturday afternoon appointment (busy time) and was done and out within 40 minutes, even though they had estimated 1.5hrs to complete the oil change. I've had Brian and Alberto as my service advisors in the past and they're considerate, polite, and welcoming. The prices here are very fair, too. In Dublin, the oil change is almost $60 now, here at CVH, it was less than $40. This is a great location to get your car serviced! read more

Went in today with an appointment made to get my car serviced... never again. I understand that there are many cars that need to be worked on and appointments before me but man it was such a long wait. I waited for a while to get helped at the desk to check in, then I continued to wait for them to work on my car. Again I completely understand that it's a busy place and many cars. I waited almost 3 hours at the place... for the minimum maintenance plan? so I'm waiting they call my name I pay. They tell me to go wait outside for my car. Okay great ! I wait outside for about 10 minutes no car. Lady that was outside as well got hers while I still waited for mine. Some mechanic comes up to me and asks for my paper to see the car number to find my keys. I show him it. He says OK I'll go get your car right now. I say thank you another 10 minutes goes by. I see him walking around the parking lot with no car key in his hand and my car still has not been brought to me. Then a lady working from inside comes out and asked to see my paper. I say sure here you go. She says OK let me go get your car. OK thanks. Another 10 minutes goes by. I see her walking back no car no key. Then I see both of them walking back and forth from the garage to the parking lot. Still nothing. Mechanic comes back says can I see the paper one more time. Then the girl goes inside and brings out another guy. The guy who helped check me in. He comes up to me and asks to see my paper. I say sure here you go.. he he apologizes for the long wait since I've been outside for almost 30 minutes waiting for them to bring me my car. I told him it's OK. Did you guys lose my car or something? He says no I made a mistake on the paper and they don't know which is your keys. What?!?! He says hang tight let me double check. He comes back with the girl and asks me if there was anything specific on my keychain, I tell him there's a gold chain hanging off of it. Still nothing then after for a while of them walking back-and-forth he calls me to the garage and says which key looks like yours. I pointed it out as soon as I got into the garage. Then the mechanic says sorry about that. Your car will be out in just a second. Still five minutes passed and I'm waiting for them to bring me my car. Why didn't they tell me they don't know which key is mine I would have shown them 5 minutes after I came out to get my car. They had me waiting there for 30 minutes just watching them walk back and forth. Very disappointing with today's service. read more

The team at Central Valley Hyundai went out of their way to give us great service and assistance. The sales department weren't pushy which was a plus and the team was transparent through the whole process which was a plus. Giovanna was especially great to work with. read more

Buying from this place is one of the best buying experiences I've ever had. Brandon and Lucas were professional, friendly and fun!

Pleasant enough staff - one star for being well trained, everyone was professional in their interactions with me. But you will wait and wait, they are clearly understaffed. Outside of professionalism, and in terms of overall experience, very much lacking. I dropped off my car to have a few issues checked out. One issue was that my passenger seat back did not recline. When I went to pick my car up, they had only looked at the driver's side and told me it was fine. When I realized they only looked at the driver's side, I asked them to once again to take a look at the passenger side. I left the dealership after waiting a bit since they were busy and needed more time. They quoted me approximately $915 to repair some wiring and add new prongs where wiring was corroded to see if that would fix the power issue within the passenger seat. I opted not to have the repair made due to cost. As I left I noticed a new light was on - my dashboard driver's side airbag alert light. I went immediately back and asked them to take a look. I waited for a bit, no one alerted me that it was ready but I noticed the car sitting outside so I tried to start it - the same light was still on. I went back inside again and waited again and was eventually told that due to the corrosion on the wiring, when they looked at it and were checking it out, it caused the light to come on. They assured me the airbag is functional but I asked them how would I know in the future? I was involved a year ago in a major accident and the airbag saved my life and my son's life. They said they were understanding but that I'd need to pay for the repair and replacement of wires despite the fact that this new problem with the light only occurred after their work was done. We are at a point of disagreement and I would like my car back with the lights working as they were when I dropped it off. They believe that the corrosion only is to blame. In any case, I believe they could have done more to help me out on what is now a major safety concern for me. I purchased this car used from a different dealership and I do believe them that there is corrosion affecting the electrical wires, however, just throwing up their hands and quoting me ridiculous costs for adding prongs and re-soldering wires at this point, is not good customer service. I think it's reasonable to want your car back at least in the same condition as when you left it - with warning lights working especially for lights that crucial for safety. read more

Shopping for used car at Central Valley was wonderful experience. Greg Hayes was an amazing salesman. He knew very thing about the car. He was not high pressure sales. He want to make the car was the right fit for us. I would highly recommend Greg Hayes at Central Valley to everyone. The downside to every car purchase experience is the amount of time it takes to complete all that paperwork. Overall, it was a great experience for my son buying his first car. read more

William, the Service Technician, provided outstanding customer service. He offered a detailed explanation of my vehicle's issue, popped the hood and physically showed me the problem, and took me on a "ride along" to help me better understand the issue. That was my first experience speaking with a Hyundai Service Technician and I was impressed with his customer service, friendly demeanor, and product knowledge. read more

I received a cold call from Giovanna asking if I was interested in having my car appraised for a possible trade in. They have been calling for months and I have been ignoring them but I answered this time. I told her my car was 5 years old and was about to turn 100k NEXT WEEK. She said bring the car in. We went in that night. We worked with Brandon Rhine . Who is the best and most awesomist car salesperson ever. I told him what I needed and wanted and he gave me options. Best part , I asked directly how much for my car before we talk about a new purchase. He came back with a 10k offer for my 99k, five year old car. I gladly handed over the keys. The trade in was fantastic, the APR was great, no money down and no haggling over the new car price. Everyone stayed late so I could drive off in my new VW. FANTASTIC EXPERIENCE ALL THE WAY AROUND. Go see them. Ask for Brandon. Please buy in person. We need to support local businesses . read more

Central Valley Hyundai - My new 2022 Taos from Central Valley VW - Car Dealers Near Me - Modesto, California

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I bought my 2020 Jetta Red-Line yesterday at Central Valley. My sales consultant was Greg Hayes. I brought my brother-in-law to help me.. Our appointment was at 10:00 am. Greg greeted us with a warm smile and made us feel comfortable right away. I wasn't sure if I was going to turn in my 2017 Jetta (end of lease) and get into a new lease. Greg explained all my options, gave me a breakdown of the costs for each options. He is very knowledgeable and didn't pressure us at all. Oh, and if you buy a car from Greg he let's you pick out one of his beautiful oil paintings that he has painted. I'm a very satisfied customer. Thank you Greg Hayes, read more

Been going here for years to maintain my car. Not sure what happened to this place. Took my car in for smog issues. They had it for four days. Called to check on it and no one answers the phone and when they do they act like your bothering them. Anyway I went down to get my car out of there was charged 175.00 which included a multi point inspection. Got home and checked the oil it was low. Upon arrival I was told my car is old. I paid and got my car out of there. Took it to the VW dealer in Tracy and they had it fixed and smoged in 4 hours. Thank you to everyone there who treated me so nicely. Especially the smog mechanic. They answer the phone and answer any questions or concerns. The Modesto VW does not know how to service its Volkswagens anymore plus they gave me the overpriced special. Never going back! By the way my car has 140 thousand miles and has been properly maintained. So thank you again to Tracy VW for fixing my car. read more

Central Valley Hyundai - After my multipoint inspection - Car Dealers Near Me - Modesto, California

Made an appt to bring my daughters car in for oil change and to investigate a noise as well as resolve the service engine light and tire light. I explained the tire light was on and was told it could be due to cold weather or low pressure in tire. I then said, "I just took it to tire shop and they checked and filled the tires, but light still on". I was then told "well it must still be low on tire pressure". I then proceeded to explain that I went back to the tire shop later that day and purchased all new tires (they needed it), but the light is still on after the installation of the new tires. Again the service guy says, "well, they must have not filled them correctly". After I explained again, they were new tires he then tells me about the magic button in the glove box that needs to be reset after the tire issue (low pressure) has been resolved. Ding, ding, ding.....why did it take me explaining myself three times before the magic button came up. Okay, my bad I guess I should have known this (sarcasm)! I asked for a diagnostic which I was willing to pay since it's my daughters car and I want to make sure it's up to par and running. Standard diagnostic is $150 which I'm fine with and it would go towards any work needed. They were going to investigate the noise the car makes on cold start as well as check out the service light. After I left I forgot to ask about the heated seat not working so I called and mentioned it to the service man. He said it would be another $150 to check out the seat, WTF! I told him, never mind she will just have a cold bottom, cause the principle of the matter was I was not willing to put out another $150 to check a dang fuse or electrical line under the seat. But if I had told them at the time I brought it in it would be covered under the first $150 I was paying. They were polite and oil change was completed as well as noise detected. My overall experience of this entire process from the time we showed up and waited in drive area, to walking in door and being checked in I was not impressed. VW, I think you just lost a customer! read more

The sales manager called me to find out what happened. He read my review and after speaking with me, agreed that the $300 should be refunded to me. Got the check yesterday. Now I can upgrade the dealership to 5 stars. I was shocked that they cared this much about their reputation, and I love a business that does. It shows a business with integrity, compassion and pride. I would recommend to anyone looking for a new or used Hyundai or VW and if they have other used cars on their lot, shop with confidence that they will conduct themselves honestly. read more

I want to give a shout out to the service team at Central Valley Hyundai. Daniel Morrissey and Mitchel Donahue went out of their way to help me out. I came in for a simple repair and let them know I had to be done in an hour as I had to pick up my grandson from school. I was assured that they could meet my timeline. When they ran into complications I was informed immediately. I was going to take an Uber to pick up my grandson but they gave me a loaner to pick him up and my vehicle was done when I got back. Thank you Central Valley Hyundai for looking out for your customers. read more

I had been working with Bianka for a few months, since I was wanting a certain vehicle with specific colors for the interior and exterior. She continued with updates via text and calls everytime this type of vehicle was available but not my specific color, just to make sure I was open to other colors. Well, it finally arrived Saturday and she called me. I showed up and did the transaction with Giovanna! These girls are awesome! The experience was easy and fast. Bianka and Giovanna are very knowledgeable and professional! I recommend them! I love my new car! read more

Kelii Carr was extremely kind, down to earth, helpful and kind when it came to helping me buy my first car from a dealership!!! He didn't treat me differently because all I could afford was a used car. I will definitely be returning when I am ready for an upgrade! read more

We purchased a 2020 Santa Fe the past weekend from Sergio, who made the car buying process a good experience. He was very knowledgeable about the vehicle, courteous, friendly, patient, and professional. We appreciated his no-pressure sales approach when we first visited the dealership to test drive a new Santa Fe. This was great as my wife absolutely hates the process of purchasing a new vehicle so much that she would rather go to the dentist instead of going to a car dealership. Anyway, Sergio was able to locate a Santa Fe with the exterior & interior color that my wife liked and have it transported to the dealership, at a very competitive price. He also took the time to explain all the features of the vehicle to my wife. We're now enjoying our first Hyundai vehicle and will definitely recommend the dealership to our friends. read more

I had the pleasure of purchasing my 2022 Santa Cruz from Kelii Carr. Kelii was the only person I dealt with through the purchasing of the car until the finance. Kelii was courteous and very knowledgeable taking me through the process. Kelii was very professional and honest and I will recommend him and Central Valley to friends and family. read more

We purchased our 2024 Hyundai Palisade from Brandon Rhine. He kept us updated until the vehicle arrived at the dealership. He made the car buying experience go very smoothly. read more

I have had two bad experiences with this location. The first was a few months ago when I was in the market for a new vehicle and no one contacted me. If a person goes out of there way to fill out an application and send their credit information the least I expect is a simple call. I did not even receive an email. I work at CarMax in sales so I know that is just completely rude and unprofessional. Point being I took my business to Dublin Hyundai and bought there. I've owned 3 Hyundai's and Modesto is closer to me so I typically try to go there for service. Today I took my new Hyundai there and service advisor immediately comments on the amount of miles I drove in two months. I said yes I'm aware I'm a commuter. That's why I was there getting vehicle serviced. I wanted a regular oil change but he said I need the 7500 mile service which I was ok with. He got me a Lyft and never updated me when car was ready. I got a Lyft to go back on my own and when I got there he said oh yeah it's ready you can go pay that lady at the window. Never went over anything with me on the vehicle. This experience makes me feel like they didn't even check anything extra all they did was charge me more and send me on my way! It's upsetting that I try to bring my business here and they treat me as if they do not give a fuck. Therefore I will not be returning. read more

We had a great experience working with Kelii. He was super responsive, answered all my questions and worked hard to make this the easiest transaction for us. We're definitely happy with CVH! read more

I just want to say the Kenny B, Brandon Rhine, and Lucas took very good care of me!! I leased a 2019 Hyundai Sonata 3 yes ago and my lease was up!! These guys made my transition into another vehicle very smooth and as always they are some really amazing people! If anyone is looking for a new or used car then I highly recommended heading over to Central Valley Hyundai and see my guys!! Excellent customer service like no other!!! Keep up the good work !! read more